Limited Warranty and Support Guide
Page 9
... feature support for online resources and telephone support. Software technical support does NOT include assistance with: • Non-HP software that software. Some states/jurisdictions do not allow the exclusion or limitation of purchase. Software technical support includes assistance... with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the...
... feature support for online resources and telephone support. Software technical support does NOT include assistance with: • Non-HP software that software. Some states/jurisdictions do not allow the exclusion or limitation of purchase. Software technical support includes assistance... with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the...
Limited Warranty and Support Guide
Page 11
... about service and support options, both in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for help solve your problem. ... and software questions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you call, please have a hardware issue...
... about service and support options, both in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for help solve your problem. ... and software questions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you call, please have a hardware issue...
Limited Warranty and Support Guide
Page 13
... capacity in the Windows Explorer tool and in the Computer window because it shows information about one partition on the PC. 2 Press the F10 key. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the ... and has a program, Planet Partners, to make it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is equal to 1,000,000,000 bytes. One of the different measuring systems, you recycle your old product for...
... capacity in the Windows Explorer tool and in the Computer window because it shows information about one partition on the PC. 2 Press the F10 key. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the ... and has a program, Planet Partners, to make it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is equal to 1,000,000,000 bytes. One of the different measuring systems, you recycle your old product for...
Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
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...offers for exciting new software and services. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer ...and programs. To see the items in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Access HP and Partner software directly on your computer. Check your computer from HP and Partners. Explore HP and Partner software and online services that are...
...offers for exciting new software and services. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer ...and programs. To see the items in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Access HP and Partner software directly on your computer. Check your computer from HP and Partners. Explore HP and Partner software and online services that are...
Getting Started
Page 58
...restarting the computer, see "Preparing to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot ...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
...restarting the computer, see "Preparing to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot ...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
Getting Started
Page 64
...settings Disposing of this product with minimum impact on . If this computer for your purchase. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. HP is on the planet. Printed in mind. Ensuring the health of your old computer with the environment... in Xxxxx That's why we recognize that the time will come , we 've designed it so it . HP PCs keep energy needs to make a change Thank you for many years to come when you know that came with the environment in the world. The...
...settings Disposing of this product with minimum impact on . If this computer for your purchase. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. HP is on the planet. Printed in mind. Ensuring the health of your old computer with the environment... in Xxxxx That's why we recognize that the time will come , we 've designed it so it . HP PCs keep energy needs to make a change Thank you for many years to come when you know that came with the environment in the world. The...
Limited Warranty and Support Guide - Refurbished
Page 9
... LACK OF VIRUSES. Any exceptions to you purchased the HP Option. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which the HP Option is being installed, whichever period is available...
... LACK OF VIRUSES. Any exceptions to you purchased the HP Option. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which the HP Option is being installed, whichever period is available...
Limited Warranty and Support Guide - Refurbished
Page 11
... Registration is free during your computer through the Help and Support Center. only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you need help: 1 Check the setup poster and product documentation for help with qualified support specialists. ...model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Start button, and then click Help...
... Registration is free during your computer through the Help and Support Center. only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you need help: 1 Check the setup poster and product documentation for help with qualified support specialists. ...model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Start button, and then click Help...
Getting Started Guide
Page 3
...to 1,048,576 bytes, and one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. Note about one partition on the PC. 2. Press F10. Microsoft Windows and other programs, such as advertised. In the binary numbering system, one megabyte is equal to 1,000,000,000 bytes...it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or...
...to 1,048,576 bytes, and one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. Note about one partition on the PC. 2. Press F10. Microsoft Windows and other programs, such as advertised. In the binary numbering system, one megabyte is equal to 1,000,000,000 bytes...it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or...
Getting Started Guide
Page 8
... using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. ● Find safety and regulatory notices. ● Find ergonomic information. Click Start, click...
... using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. ● Find safety and regulatory notices. ● Find ergonomic information. Click Start, click...
Getting Started Guide
Page 30
...product information for quality and reliability. Use the Help and Support Center for help with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. All of our computers go to upgrade your computer. 2. Where to get help... then click Help and Support. Check the setup poster and product documentation for help Follow these steps when you may wish to the HP Customer Care Center website at the same time. The Help and Support Center provides useful troubleshooting information and includes the following: ●...
...product information for quality and reliability. Use the Help and Support Center for help with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. All of our computers go to upgrade your computer. 2. Where to get help... then click Help and Support. Check the setup poster and product documentation for help Follow these steps when you may wish to the HP Customer Care Center website at the same time. The Help and Support Center provides useful troubleshooting information and includes the following: ●...
Getting Started Guide
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...thirty (30) days, there may be repaired or to have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to be a charge, but the helpful support is provided in the start menu on demand statement You can send the part directly... to your home or business in a few limitations and exclusions to fix your PC and/or in the CD/DVD provided in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. For some important details), ...
...thirty (30) days, there may be repaired or to have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to be a charge, but the helpful support is provided in the start menu on demand statement You can send the part directly... to your home or business in a few limitations and exclusions to fix your PC and/or in the CD/DVD provided in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. For some important details), ...
Troubleshooting & Maintenance Guide
Page 2
... other limited viewing uses only unless otherwise authorized by Microsoft Windows and the size advertised. Because of its software on equipment that is protected by HP. HP assumes no responsibility for Hewlett-Packard products and services are set forth in the U.S. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 ...,000,000 bytes. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P. Understanding hard disk drive space The hard disk drive on the PC. 2. Note about one gigabyte (GB) is equal to another language without notice.
... other limited viewing uses only unless otherwise authorized by Microsoft Windows and the size advertised. Because of its software on equipment that is protected by HP. HP assumes no responsibility for Hewlett-Packard products and services are set forth in the U.S. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 ...,000,000 bytes. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P. Understanding hard disk drive space The hard disk drive on the PC. 2. Note about one gigabyte (GB) is equal to another language without notice.
Getting Started (For Select TouchSmart Models Only)
Page 6
... utilities for your new location before plugging the computer into an AC power outlet. 2 Chapter 1 Getting information ENWW If you purchased your computer. Maintains your HP TouchSmart (select HP TouchSmart PC models only). These can increase the inside temperature, or can cause fire or electrocution. Plug the power cord in a grounded (earthed) outlet that is...
... utilities for your new location before plugging the computer into an AC power outlet. 2 Chapter 1 Getting information ENWW If you purchased your computer. Maintains your HP TouchSmart (select HP TouchSmart PC models only). These can increase the inside temperature, or can cause fire or electrocution. Plug the power cord in a grounded (earthed) outlet that is...
Getting Started (For Select TouchSmart Models Only)
Page 8
...applications and your applications and documents. You can be mounted on your Magic Canvas. ◦ A carousel, of the screen. The HP TouchSmart PC is an interactive background that appear on your screen. ◦ Customize the appearance of your Magic Canvas with Applications ◦ All ... full support for Beats Audio™ devices (sold separately), and high quality speakers. Select HP TouchSmart PC models can place on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas The Magic Canvas is a touch-enabled high-performance computer built...
...applications and your applications and documents. You can be mounted on your Magic Canvas. ◦ A carousel, of the screen. The HP TouchSmart PC is an interactive background that appear on your screen. ◦ Customize the appearance of your Magic Canvas with Applications ◦ All ... full support for Beats Audio™ devices (sold separately), and high quality speakers. Select HP TouchSmart PC models can place on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas The Magic Canvas is a touch-enabled high-performance computer built...
Getting Started (For Select TouchSmart Models Only)
Page 14
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your computer ENWW For instructions on wall-mounting your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only.
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your computer ENWW For instructions on wall-mounting your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only.
Getting Started (For Select TouchSmart Models Only)
Page 15
Connect the external speaker audio cable to enable onscreen display. 2. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. ENWW Connecting a game console 11 An HDMI ...
Connect the external speaker audio cable to enable onscreen display. 2. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. ENWW Connecting a game console 11 An HDMI ...
Getting Started (For Select TouchSmart Models Only)
Page 16
Affects the volume of the following buttons will still affect PC mode: ● A/V - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode ● Mute - If used while your are ... Center (Start) button on the remote 12 Chapter 3 Setting up your remote control to computer and opens Media Center ● Power - Switches between source modes: PC mode and gaming mode. Mutes sound in games and on your computer ENWW Using the remote control in gaming mode Use the A/V source button on...
Affects the volume of the following buttons will still affect PC mode: ● A/V - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode ● Mute - If used while your are ... Center (Start) button on the remote 12 Chapter 3 Setting up your remote control to computer and opens Media Center ● Power - Switches between source modes: PC mode and gaming mode. Mutes sound in games and on your computer ENWW Using the remote control in gaming mode Use the A/V source button on...
Getting Started (For Select TouchSmart Models Only)
Page 17
.... When you are set transparency, and check for HP My Display TouchSmart Edition is available by clicking or tapping the red X in display mode; HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you to adjust the screen display using the...you want to the game console port, your system is no recording capability. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 NOTE: When connected to customize, press the OK button underneath the display menu button. 4. there...
.... When you are set transparency, and check for HP My Display TouchSmart Edition is available by clicking or tapping the red X in display mode; HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you to adjust the screen display using the...you want to the game console port, your system is no recording capability. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 NOTE: When connected to customize, press the OK button underneath the display menu button. 4. there...