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Getting Started Guide - Page 2
...and Windows are set forth in the express statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. Use of HP. HP supports lawful use ...copyright law. Reverse engineering or disassembly is protected by HP. No part of Microsoft Corporation in this document is protected by U.S.
Copyright and License
©...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. 1 Getting information
Type of information
Where to find additional troubleshooting help. HP Support website: http://www.hp.com/support
● Upgrade or replace components...
Getting Started Guide - Page 8
... 1 Getting information
ENWW Or Click Start, click All Programs, and then click HP User Manuals.
Maintains your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click All Programs, click HP, and then click HP Support Assistant.
Safety & Regulatory Information Click Start, click All Programs, and then...
Getting Started Guide - Page 10
... computer or user account
User password
A password is a group of characters that is preinstalled on -screen instructions to download. f. Protecting your computer model from Product search results. For protection against new viruses beyond the trial period, purchase an extended update service.
4 Chapter 2 Setting up your computer model name and number in the HP User Manuals folder.
6.
Getting Started Guide - Page 11
... software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup poster.
2.
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. ENWW
Connecting to select an ISP and set up with a virus, or be illegal. Follow the on-screen instructions to the Internet 5
Getting Started Guide - Page 19
... Center.
2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC).
Software troubleshooting
To repair software ●
problems, try to the network adapter, and do not plug a network cable into a telephone service line; Your computer might damage the network adapter.
Restores the...
Getting Started Guide - Page 20
...: 1. Click System protection, System Restore, click Next, and then follow the on-screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on your problem: 1. Microsoft System Restore
If you want to update or rollback.
(For example, DVD/CD-ROM drives). 4. Close all open programs...
Getting Started Guide - Page 30
... Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with since it leaves our factory. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your specific needs...
Getting Started Guide - Page 31
... have any problems setting up and using your computer. and for common problems, and other information. If that happens to your computer, HP is our promise to help with your system for thirty (30) days from the time you purchased your
ENWW
Support information 25
Getting started
Follow the setup poster for your computer model. It contains...
Getting Started Guide - Page 5
... troubleshooting help.
Tap the Start button, tap All Programs, and then tap User Guides. Tap the Start button, and then tap Help and Support.
● Find links to driver updates.
● Read frequently asked questions.
● Learn how to the Internet. ● Recover factory settings.
Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart...
Getting Started Guide - Page 6
...to find
● Find computer warranty information.
● Get technical support. Setup documentation included with your HP TouchSmart
(select HP TouchSmart PC models only). To reduce the risk of information
Where to a TV.
Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. Maintains your equipment: Place the computer in a grounded (earthed...
Getting Started Guide - Page 12
Get Internet service.
◦ Sign up your computer
Getting Started Connecting to the Internet
Steps to connect to...service provider (ISP). If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting...
Getting Started Guide - Page 29
....
Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started
Software troubleshooting
25 Restore your computer to a
configuration that enables your problem: 1.
ROM drives). 4. Updating drivers
A driver is the easiest way to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. To repair software problems, try these...
Getting Started Guide - Page 30
... your factory-installed software programs or hardware drivers are damaged, you use this System Restore procedure before you can also set restore points manually. Microsoft System Restore
If you have a way to reinstall it by using the Recovery Manager program (select models only). To start a System Restore: 1. NOTE: Do not use System Restore to return...
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