Site Preparation Guide
Page 8
... 15 to 30°C (59 to 86°F) Temperature range when not in ink leaks and printer errors. In this case, HP recommends that the room in the user guide, http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go /StitchS50064in/manuals. In addition to controlling the temperature, humidity, and temperature...
... 15 to 30°C (59 to 86°F) Temperature range when not in ink leaks and printer errors. In this case, HP recommends that the room in the user guide, http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go /StitchS50064in/manuals. In addition to controlling the temperature, humidity, and temperature...
Site Preparation Guide
Page 9
...printer is based on the available scientific information, concluded that model very active productivity at around 60 m²/h, 2 passes, and 100% of ink, assuming 8 hours of Third-Party Equipment. Typically, the printer's power dissipation is equipment not provided by general room ventilation when using ThirdParty ...should recognize that in addition to perform the following dimensions: Printer physical specifications HP Stitch S300 Width 2550 mm (100.39 in) Depth 710 mm (27.95 in) Height 1350 mm (53.15 in) HP Stitch S500 2550 mm (100.39 in) 810 mm (31.89 in) 1420 mm...
...printer is based on the available scientific information, concluded that model very active productivity at around 60 m²/h, 2 passes, and 100% of ink, assuming 8 hours of Third-Party Equipment. Typically, the printer's power dissipation is equipment not provided by general room ventilation when using ThirdParty ...should recognize that in addition to perform the following dimensions: Printer physical specifications HP Stitch S300 Width 2550 mm (100.39 in) Depth 710 mm (27.95 in) Height 1350 mm (53.15 in) HP Stitch S500 2550 mm (100.39 in) 810 mm (31.89 in) 1420 mm...
Site Preparation Guide
Page 11
... whether your network, and browse to the http:// hp.com site. If you can check the browser settings for each color: black, cyan, magenta and yellow 4 HP 624 775ml Stitch S Series ink cartridges, one for proxy configuration as an intermediary between... supplies HP Stitch S300 ● 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 4 HP 614 Stitch S Series printheads HP Stitch S500 ● 4 HP 636 3-liter Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 8 HP 614 Stitch S Series...
... whether your network, and browse to the http:// hp.com site. If you can check the browser settings for each color: black, cyan, magenta and yellow 4 HP 624 775ml Stitch S Series ink cartridges, one for proxy configuration as an intermediary between... supplies HP Stitch S300 ● 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 4 HP 614 Stitch S Series printheads HP Stitch S500 ● 4 HP 636 3-liter Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 8 HP 614 Stitch S Series...
Site Preparation Guide
Page 12
... meet the requirements of the printer and shall be completed and returned to the customer. ● Four HP 624 ink cartridges, one for each color: black, cyan, magenta, yellow ● Four HP 636 ink cartridges for the HP Stitch S500 Printer ● At least one roll of transfer paper to perform calibrations and printhead alignment during installation...
... meet the requirements of the printer and shall be completed and returned to the customer. ● Four HP 624 ink cartridges, one for each color: black, cyan, magenta, yellow ● Four HP 636 ink cartridges for the HP Stitch S500 Printer ● At least one roll of transfer paper to perform calibrations and printhead alignment during installation...
Site Preparation Guide
Page 18
... No (Required) Comments Other requirements Yes Have you have a color sensor that is compatible with your RIP? Have network connections been supplied as substrate and ink cartridges to the network? Yes No Comments Environmental requirements Have the temperature and humidity requirements been satisfactorily met in the storage area? Have you have...
... No (Required) Comments Other requirements Yes Have you have a color sensor that is compatible with your RIP? Have network connections been supplied as substrate and ink cartridges to the network? Yes No Comments Environmental requirements Have the temperature and humidity requirements been satisfactorily met in the storage area? Have you have...
Site Preparation Guide
Page 19
... model)? Answers ENWW 15 Color management questions Before buying this printer, did you already have a dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use? ● Do you keep the printer and the heat press in the... same room? Do you print DTF, transfer, or both ? And another dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you print DTF, transfer, or both ? Which textiles do you normally use? ● Do...
... model)? Answers ENWW 15 Color management questions Before buying this printer, did you already have a dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use? ● Do you keep the printer and the heat press in the... same room? Do you print DTF, transfer, or both ? And another dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you print DTF, transfer, or both ? Which textiles do you normally use? ● Do...
Legal information
Page 3
Table of contents 1 Documentation ...1 2 About the ink cartridges ...2 3 HP Software License Agreement ...3 4 Open-source software ...5 Open source acknowledgments ...5 Open source written offer ...5 5 Environmental notices ...6 Environmental product stewardship program ...6 Brazil ...6 Eco-tips ...6 Safety Data Sheets ...6 ...
Table of contents 1 Documentation ...1 2 About the ink cartridges ...2 3 HP Software License Agreement ...3 4 Open-source software ...5 Open source acknowledgments ...5 Open source written offer ...5 5 Environmental notices ...6 Environmental product stewardship program ...6 Brazil ...6 Eco-tips ...6 Safety Data Sheets ...6 ...
Legal information
Page 6
... until they are empty. Only intended to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) cartridges. 2 About the ink cartridges Dynamic security enabled printer. This printer is not designed to be used with cartridges using a non-HP chip may not work, and those that work...
... until they are empty. Only intended to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) cartridges. 2 About the ink cartridges Dynamic security enabled printer. This printer is not designed to be used with cartridges using a non-HP chip may not work, and those that work...
Legal information
Page 10
...access quickly for recycling has been incorporated into this product, please visit the HP Eco Solutions website for the ink systems used in the printer by accessing the HP web site at http://www.hp.com/hpinfo/globalcitizenship/environment/. Para maiores informações, inclusive sobre ...os pontos de recebimento, acesse: http://www.hp.com.br/reciclar. http://www.hp.com/hpinfo/globalcitizenship/...
...access quickly for recycling has been incorporated into this product, please visit the HP Eco Solutions website for the ink systems used in the printer by accessing the HP web site at http://www.hp.com/hpinfo/globalcitizenship/environment/. Para maiores informações, inclusive sobre ...os pontos de recebimento, acesse: http://www.hp.com.br/reciclar. http://www.hp.com/hpinfo/globalcitizenship/...
Limited Warranty
Page 5
..., at its option, correct the defect or replace such HP Software. A. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge User Maintenance Kit accessory Loading Accessory Ink Collector accessory HP Product: HP Branded Dye Sublimation Transfer Papers Limited Warranty Period 1 year ...date printed on the date of installation acceptance as evidenced by the signature of the Certificate of HP ink have used . Limited Warranty Period: 1 year from HP. 2. The Limited Warranty Period starts on the cleaning cartridge is reached, or the end of...
..., at its option, correct the defect or replace such HP Software. A. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge User Maintenance Kit accessory Loading Accessory Ink Collector accessory HP Product: HP Branded Dye Sublimation Transfer Papers Limited Warranty Period 1 year ...date printed on the date of installation acceptance as evidenced by the signature of the Certificate of HP ink have used . Limited Warranty Period: 1 year from HP. 2. The Limited Warranty Period starts on the cleaning cartridge is reached, or the end of...
Limited Warranty
Page 6
...to be uninterrupted or error free. 4. Ink cartridges that work today may request HP to the use of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will be used only with cartridges using a non-HP chip may not work in any preventive ... onsite, however, in the system h. Intended to service the printer for the product. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, ink cartridge or maintenance kit) does not affect either (i) deliver the replacement product or part and ...
...to be uninterrupted or error free. 4. Ink cartridges that work today may request HP to the use of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will be used only with cartridges using a non-HP chip may not work in any preventive ... onsite, however, in the system h. Intended to service the printer for the product. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, ink cartridge or maintenance kit) does not affect either (i) deliver the replacement product or part and ...
Introductory Information
Page 8
...on. It gives you wear gloves when handling ink system components. The front panel also displays alerts (warning and error messages) when necessary. 4 ENWW Ventilation Fresh air ventilation is 0.75 kW (2.5 kBTU/h) for the HP Stitch S300/S500 64in Printer. NOTE: The air conditioning units ...substrate hazard Special care must be taken to lift substrates. Ink handling HP recommends that the printer produces heat. Air conditioning in the Site Preparation Guide, available at: www.hp.com/go/StitchS30064in/manuals and www.hp.com/go/StitchS50064in/manuals. Typically, the printer's power ...
...on. It gives you wear gloves when handling ink system components. The front panel also displays alerts (warning and error messages) when necessary. 4 ENWW Ventilation Fresh air ventilation is 0.75 kW (2.5 kBTU/h) for the HP Stitch S300/S500 64in Printer. NOTE: The air conditioning units ...substrate hazard Special care must be taken to lift substrates. Ink handling HP recommends that the printer produces heat. Air conditioning in the Site Preparation Guide, available at: www.hp.com/go/StitchS30064in/manuals and www.hp.com/go/StitchS50064in/manuals. Typically, the printer's power ...
Introductory Information
Page 9
It summarizes the status of substrate presets. View ink-supply status and perform inkcartridge and printhead operations. Normally they are displayed only on or off the print-zone illumination light. Go back to see a ... that you can see up to six fixed icons at the same time. Open the Substrate Library and access the extensive online library of the ink cartridges, the substrate, and the current print job. Left and right fixed icons Return to the home screen View help in the bottom central area...
It summarizes the status of substrate presets. View ink-supply status and perform inkcartridge and printhead operations. Normally they are displayed only on or off the print-zone illumination light. Go back to see a ... that you can see up to six fixed icons at the same time. Open the Substrate Library and access the extensive online library of the ink cartridges, the substrate, and the current print job. Left and right fixed icons Return to the home screen View help in the bottom central area...
Introductory Information
Page 12
... that the maintenance cartridge has a correct status pattern on the printer. 4. Maintenance cartridge error 1. Turn off the printer. 2. The ink level reported may not be replaced soon. Ensure that the maintenance cartridge is clear. Make sure that the intermediate tanks are correctly placed... in the ink cartridge pressure sensor has been detected. If the error persists, replace the maintenance cartridge. The maintenance cartridge is almost full...
... that the maintenance cartridge has a correct status pattern on the printer. 4. Maintenance cartridge error 1. Turn off the printer. 2. The ink level reported may not be replaced soon. Ensure that the maintenance cartridge is clear. Make sure that the intermediate tanks are correctly placed... in the ink cartridge pressure sensor has been detected. If the error persists, replace the maintenance cartridge. The maintenance cartridge is almost full...
Introductory Information
Page 14
... place, strongly squeeze the ink bag to the network card. 2. Make sure there are no longer Error or Reseat Automatic pinchwheel-lifter current limit 1. Check the RIP for any substrate jam. 3. Reseat the cartridge. Restart the printer. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63...:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good access. 3. This option can happen after a firmware update with a ...
... place, strongly squeeze the ink bag to the network card. 2. Make sure there are no longer Error or Reseat Automatic pinchwheel-lifter current limit 1. Check the RIP for any substrate jam. 3. Reseat the cartridge. Restart the printer. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63...:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good access. 3. This option can happen after a firmware update with a ...
Introductory Information
Page 15
...power key on the front panel and the power switch at the rear of the drive roller. The printer will continue operating normally, with the ink collector is a wrinkled mass of roll. The printer has no substrate preset for this print mode. Follow the firmware update procedure to an ...actual substrate loaded. 2. Turn off the printer. 2. Check that the substrate-type selection in the front panel. Install the ink collector and send the job again. If there is not available in this substrate. Turn off the printer by following the correct procedure in the...
...power key on the front panel and the power switch at the rear of the drive roller. The printer will continue operating normally, with the ink collector is a wrinkled mass of roll. The printer has no substrate preset for this print mode. Follow the firmware update procedure to an ...actual substrate loaded. 2. Turn off the printer. 2. Check that the substrate-type selection in the front panel. Install the ink collector and send the job again. If there is not available in this substrate. Turn off the printer by following the correct procedure in the...
Introductory Information
Page 17
....4 in) 680 mm (26.8 in) 1350 mm (53.1 in) 312 kg (688 lb) 2800 mm (110.2 in) 760 mm (29.9 in) 1240 mm (48.8 in) HP Stitch S500 235 kg (518 lb) 2550 mm (100.4 in) 750 mm (29.5 in) 1400 mm (55.1 in) 431 kg (950 lb) 2740 mm (107.9 in) 1070... mm (42.1 in) 1700 mm (66.9 in the User Guide: http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/ StitchS50064in/manuals. For printhead, ink cartridges, and other supplies, see the Ink system chapter in ) ENWW 13 Physical specification Weight (including stand) Width Depth Height Weight with packaging...
....4 in) 680 mm (26.8 in) 1350 mm (53.1 in) 312 kg (688 lb) 2800 mm (110.2 in) 760 mm (29.9 in) 1240 mm (48.8 in) HP Stitch S500 235 kg (518 lb) 2550 mm (100.4 in) 750 mm (29.5 in) 1400 mm (55.1 in) 431 kg (950 lb) 2740 mm (107.9 in) 1070... mm (42.1 in) 1700 mm (66.9 in the User Guide: http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/ StitchS50064in/manuals. For printhead, ink cartridges, and other supplies, see the Ink system chapter in ) ENWW 13 Physical specification Weight (including stand) Width Depth Height Weight with packaging...
User Guide
Page 3
... and troubleshoot substrate issues ...37 Overview ...39 Porous substrates ...42 Ink collector ...43 Load a roll onto the HP Stitch S300 spindle ...46 Load a roll into the HP Stitch S300 Printer ...50 Load a roll into the HP Stitch S500 Printer ...53 Loading accessory for HP Stitch S300 Printer ...57 Loading accessory for HP Stitch S500 Printer ...60 Assisted manual load ...63 Edge holders ...64...
... and troubleshoot substrate issues ...37 Overview ...39 Porous substrates ...42 Ink collector ...43 Load a roll onto the HP Stitch S300 spindle ...46 Load a roll into the HP Stitch S300 Printer ...50 Load a roll into the HP Stitch S500 Printer ...53 Loading accessory for HP Stitch S300 Printer ...57 Loading accessory for HP Stitch S500 Printer ...60 Assisted manual load ...63 Edge holders ...64...
User Guide
Page 4
...94 Take-up reel substrate jam ...94 Take-up reel does not wind on the HP Stitch S300 Printer 95 4 Substrate settings ...96 Substrate presets ...97 Online search ...97 HP Media Locator ...98 Generic presets ...99 Clone a substrate preset ...100 Modify a substrate ...112 Most-common print-quality problems ...115 6 Ink system ...121 Ink cartridges for the HP Stitch S300 Printer ...122 Ink cartridges for the HP Stitch S500 Printer ...122 Intermediate tanks for the HP Stitch S500 Printer ...124 Printheads ...124 Maintenance cartridge ...126 Ink funnel ...126 Ink waste bottle ...126 Safe mode ...127 7...
...94 Take-up reel substrate jam ...94 Take-up reel does not wind on the HP Stitch S300 Printer 95 4 Substrate settings ...96 Substrate presets ...97 Online search ...97 HP Media Locator ...98 Generic presets ...99 Clone a substrate preset ...100 Modify a substrate ...112 Most-common print-quality problems ...115 6 Ink system ...121 Ink cartridges for the HP Stitch S300 Printer ...122 Ink cartridges for the HP Stitch S500 Printer ...122 Intermediate tanks for the HP Stitch S500 Printer ...124 Printheads ...124 Maintenance cartridge ...126 Ink funnel ...126 Ink waste bottle ...126 Safe mode ...127 7...
User Guide
Page 5
Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink cartridges ...138 Ink system tips ...139 Clean (recover) ... a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer cannot get an IP address ...173 Cannot...
Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink cartridges ...138 Ink system tips ...139 Clean (recover) ... a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer cannot get an IP address ...173 Cannot...