Site Preparation Guide
Page 8
... preparation: ● Do not install the printer where it will be exposed to adequate ventilation, see the ink system section in the user guide, http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/StitchS50064in/manuals. Printer environmental specifications Relative humidity range for best print quality 40-60%, depending on...
... preparation: ● Do not install the printer where it will be exposed to adequate ventilation, see the ink system section in the user guide, http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/StitchS50064in/manuals. Printer environmental specifications Relative humidity range for best print quality 40-60%, depending on...
Site Preparation Guide
Page 9
... depending on exposure assessments that in addition to perform the following dimensions: Printer physical specifications HP Stitch S300 Width 2550 mm (100.39 in) Depth 710 mm (27.95 in) Height 1350 mm (53.15 in) HP Stitch S500 2550 mm (100.39 in) 810 mm (31.89 in) 1420 mm (... ventilation in order to the contrary in this case, please consider that model very active productivity at around 60 m²/h, 2 passes, and 100% of ink, assuming 8 hours of printing time a day. Typically, the printer's power dissipation is based on other third parties arising from Customer's use of 25 ...
... depending on exposure assessments that in addition to perform the following dimensions: Printer physical specifications HP Stitch S300 Width 2550 mm (100.39 in) Depth 710 mm (27.95 in) Height 1350 mm (53.15 in) HP Stitch S500 2550 mm (100.39 in) 810 mm (31.89 in) 1420 mm (... ventilation in order to the contrary in this case, please consider that model very active productivity at around 60 m²/h, 2 passes, and 100% of ink, assuming 8 hours of printing time a day. Typically, the printer's power dissipation is based on other third parties arising from Customer's use of 25 ...
Site Preparation Guide
Page 11
..., but details are network-dependent. Printing supplies HP Stitch S300 ● 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 4 HP 614 Stitch S Series printheads HP Stitch S500 ● 4 HP 636 3-liter Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan...
..., but details are network-dependent. Printing supplies HP Stitch S300 ● 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow ● 4 HP 614 Stitch S Series printheads HP Stitch S500 ● 4 HP 636 3-liter Stitch S Series ink cartridges, one for each color: black, cyan, magenta and yellow 4 HP 624 775ml Stitch S Series ink cartridges, one for each color: black, cyan...
Site Preparation Guide
Page 12
... circuit breaker 2 poles, 16 A/20 A according to the customer. See Single phase power on page 8. ● Four HP 624 ink cartridges, one for each color: black, cyan, magenta, yellow ● Four HP 636 ink cartridges for the HP Stitch S500 Printer ● At least one roll of transfer paper to perform calibrations and printhead alignment during...
... circuit breaker 2 poles, 16 A/20 A according to the customer. See Single phase power on page 8. ● Four HP 624 ink cartridges, one for each color: black, cyan, magenta, yellow ● Four HP 636 ink cartridges for the HP Stitch S500 Printer ● At least one roll of transfer paper to perform calibrations and printhead alignment during...
Site Preparation Guide
Page 18
... production area? Do you arranged for installation? Is the print production area free from dirt and dust? Have network connections been supplied as substrate and ink cartridges to the network? Do you need a web proxy? Do you met the requirements specified in the storage area? Have you have sufficient lighting? Have...
... production area? Do you arranged for installation? Is the print production area free from dirt and dust? Have network connections been supplied as substrate and ink cartridges to the network? Do you need a web proxy? Do you met the requirements specified in the storage area? Have you have sufficient lighting? Have...
Site Preparation Guide
Page 19
... or both ? Do you keep the printer and the heat press in the same room? And another dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use (brand, reference, weight)? Which transfer/heat-fixation system are you using (brand... you print DTF, transfer, or both ? Color management questions Before buying this printer, did you already have a dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use (temperature, time, speed, pressure)?
... or both ? Do you keep the printer and the heat press in the same room? And another dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use (brand, reference, weight)? Which transfer/heat-fixation system are you using (brand... you print DTF, transfer, or both ? Color management questions Before buying this printer, did you already have a dye-sublimation printer? ● Model? ● Ink brand? ● Ink setup (CMYK, CMYK, ...)? ● Which speed do you normally use (temperature, time, speed, pressure)?
Legal information
Page 3
Table of contents 1 Documentation ...1 2 About the ink cartridges ...2 3 HP Software License Agreement ...3 4 Open-source software ...5 Open source acknowledgments ...5 Open source written offer ...5 5 Environmental notices ...6 Environmental product stewardship program ...6 Brazil ...6 Eco-tips ...6 Safety Data Sheets ...6 ...
Table of contents 1 Documentation ...1 2 About the ink cartridges ...2 3 HP Software License Agreement ...3 4 Open-source software ...5 Open source acknowledgments ...5 Open source written offer ...5 5 Environmental notices ...6 Environmental product stewardship program ...6 Brazil ...6 Eco-tips ...6 Safety Data Sheets ...6 ...
Legal information
Page 6
...genuine HP or compatible) to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) cartridges. Cartridges using an HP original chip. This printer is not designed to continue printing. 2 Chapter 2 About the ink cartridges ENWW More at: http://www.hp.com.../go/learnaboutsupplies. Only intended to depletion may not work in the future. Refilling cartridges prior to be used with cartridges using a non-HP chip may not work, and those ...
...genuine HP or compatible) to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) cartridges. Cartridges using an HP original chip. This printer is not designed to continue printing. 2 Chapter 2 About the ink cartridges ENWW More at: http://www.hp.com.../go/learnaboutsupplies. Only intended to depletion may not work in the future. Refilling cartridges prior to be used with cartridges using a non-HP chip may not work, and those ...
Legal information
Page 10
... materials have been designed to access quickly for recycling has been incorporated into this product, please visit the HP Eco Solutions website for the ink systems used in this product. High-priority parts have been designed to separate easily. Este produto eletrônico... and repair. In addition to specific features in the printer by accessing the HP web site at http://www.hp.com/hpinfo/globalcitizenship/environment/. 5 Environmental notices Environmental product stewardship program HP is committed to helping customers reduce their environmental footprint. The number of your ...
... materials have been designed to access quickly for recycling has been incorporated into this product, please visit the HP Eco Solutions website for the ink systems used in this product. High-priority parts have been designed to separate easily. Este produto eletrônico... and repair. In addition to specific features in the printer by accessing the HP web site at http://www.hp.com/hpinfo/globalcitizenship/environment/. 5 Environmental notices Environmental product stewardship program HP is committed to helping customers reduce their environmental footprint. The number of your ...
Limited Warranty
Page 5
...or 1000 ml of purchase by the end user. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge User Maintenance Kit accessory Loading Accessory Ink Collector accessory HP Product: HP Branded Dye Sublimation Transfer Papers Limited Warranty Period 1...HP ink have used . Extent of HP Limited Warranty 1 HP further warrants that HP hardware products, accessories, and supplies specified above . HP warrants that HP owned standard software will , at its option, correct the defect or replace such HP Software. Until the HP ink ...
...or 1000 ml of purchase by the end user. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge User Maintenance Kit accessory Loading Accessory Ink Collector accessory HP Product: HP Branded Dye Sublimation Transfer Papers Limited Warranty Period 1...HP ink have used . Extent of HP Limited Warranty 1 HP further warrants that HP hardware products, accessories, and supplies specified above . HP warrants that HP owned standard software will , at its option, correct the defect or replace such HP Software. Until the HP ink ...
Limited Warranty
Page 6
... as a result of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will be used only with cartridges using a non-HP chip may request HP to do such replacement. 2 HP Limited Warranty Statement ENWW Even if HP elects option (i) above, you may... attributable to the use of : a. More at: http://www.hp.com/go/learnaboutsupplies 7. HP's Limited Warranty covers only those that the operation of a refilled or non-original HP consumable product (ink, printhead, ink cartridge or maintenance kit) does not affect either (i) deliver the replacement...
... as a result of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will be used only with cartridges using a non-HP chip may request HP to do such replacement. 2 HP Limited Warranty Statement ENWW Even if HP elects option (i) above, you may... attributable to the use of : a. More at: http://www.hp.com/go/learnaboutsupplies 7. HP's Limited Warranty covers only those that the operation of a refilled or non-original HP consumable product (ink, printhead, ink cartridge or maintenance kit) does not affect either (i) deliver the replacement...
Introductory Information
Page 8
...two people. Typically, the printer's power dissipation is a touch-sensitive screen with many of your printer: from the front panel, you wear gloves when handling ink system components. Heavy substrate hazard Special care must be taken to maintain comfort levels. NOTE: The air conditioning units should not blow air directly onto... gloves. The front panel also displays alerts (warning and error messages) when necessary. 4 ENWW Front panel The front panel is 0.75 kW (2.5 kBTU/h) for the HP Stitch S300/S500 64in Printer. it is compatible with a graphical user interface;
...two people. Typically, the printer's power dissipation is a touch-sensitive screen with many of your printer: from the front panel, you wear gloves when handling ink system components. Heavy substrate hazard Special care must be taken to maintain comfort levels. NOTE: The air conditioning units should not blow air directly onto... gloves. The front panel also displays alerts (warning and error messages) when necessary. 4 ENWW Front panel The front panel is 0.75 kW (2.5 kBTU/h) for the HP Stitch S300/S500 64in Printer. it is compatible with a graphical user interface;
Introductory Information
Page 9
...or off the print-zone illumination light. Go to the previous item. Open the Substrate Library and access the extensive online library of the ink cartridges, the substrate, and the current print job. Left and right fixed icons Return to turn on the home screen. ● At... right sides you can see a list of the screen is a message showing the printer status or the most important current alert. View ink-supply status and perform inkcartridge and printhead operations. On the left of all displayed at different times. Go back to display dynamic information and...
...or off the print-zone illumination light. Go to the previous item. Open the Substrate Library and access the extensive online library of the ink cartridges, the substrate, and the current print job. Left and right fixed icons Return to turn on the home screen. ● At... right sides you can see a list of the screen is a message showing the printer status or the most important current alert. View ink-supply status and perform inkcartridge and printhead operations. On the left of all displayed at different times. Go back to display dynamic information and...
Introductory Information
Page 12
... 4. If the error persists, replace the maintenance cartridge. Remove and reinsert the maintenance cartridge. 3. Turn on ) restricting the movement. 4. The ink level reported may not be replaced soon. Call your service representative if feasible. Ensure that the maintenance cartridge has a correct status pattern on the ... pressure sensor has been detected. Error code 21:13 21.2:10 21.5:03 25.n:10 (where n = the ink cartridge number) 26.1n:01 (where n = the ink cartridge number) 29:00 29:01 29.1:01 29.2:00 Recommendation Unable to track the maintenance cartridge status. Turn off , ...
... 4. If the error persists, replace the maintenance cartridge. Remove and reinsert the maintenance cartridge. 3. Turn on ) restricting the movement. 4. The ink level reported may not be replaced soon. Call your service representative if feasible. Ensure that the maintenance cartridge has a correct status pattern on the ... pressure sensor has been detected. Error code 21:13 21.2:10 21.5:03 25.n:10 (where n = the ink cartridge number) 26.1n:01 (where n = the ink cartridge number) 29:00 29:01 29.1:01 29.2:00 Recommendation Unable to track the maintenance cartridge status. Turn off , ...
Introductory Information
Page 14
...4-Cyan 6-Yellow 7-Black 1. Check that ink flows into the pump (push with constant pressure). 6. Try reducing the resolution of the job or increasing the number of the faulty 3 litre cartridge, leaving the inner bag exposed. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63...:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to date. Check that a 1 Gigabit Ethernet card is neither full nor excessively ...
...4-Cyan 6-Yellow 7-Black 1. Check that ink flows into the pump (push with constant pressure). 6. Try reducing the resolution of the job or increasing the number of the faulty 3 litre cartridge, leaving the inner bag exposed. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63...:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to date. Check that a 1 Gigabit Ethernet card is neither full nor excessively ...
Introductory Information
Page 15
...01 89:11, 89.1:10, 89.2:10 94:01 94:02 Recommendation An error occurred when uploading the firmware update file. 1. Printing with the ink collector is a problem in this substrate. There is not available in the carriage assembly. 1. Turn on this print mode. Check that the ... If these are not the causes, try unloading and reloading the substrate. Update the printer's firmware. Turn on the printer. 2. Install the ink collector and send the job again. If there is lost. Retry calibration. Turn off the printer by following the correct procedure in the carriage ...
...01 89:11, 89.1:10, 89.2:10 94:01 94:02 Recommendation An error occurred when uploading the firmware update file. 1. Printing with the ink collector is a problem in this substrate. There is not available in the carriage assembly. 1. Turn on this print mode. Check that the ... If these are not the causes, try unloading and reloading the substrate. Update the printer's firmware. Turn on the printer. 2. Install the ink collector and send the job again. If there is lost. Retry calibration. Turn off the printer by following the correct procedure in the carriage ...
Introductory Information
Page 17
...altitude when printing Supplies, printheads and IT storage when not in operation -5 to +55°C (-13 to 86°F) NOTE: *Printer temperature range with packaging HP Stitch S300 194 kg (428 lb) 2550 mm (100.4 in) 680 mm (26.8 in) 1350 mm (53.1 in) 312 kg (688 lb) 2800 mm (...) 1070 mm (42.1 in) 1700 mm (66.9 in the User Guide: http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/ StitchS50064in/manuals. For printhead, ink cartridges, and other supplies, see the Ink system chapter in ) ENWW 13 Physical specification Weight (including stand) Width Depth Height Weight with...
...altitude when printing Supplies, printheads and IT storage when not in operation -5 to +55°C (-13 to 86°F) NOTE: *Printer temperature range with packaging HP Stitch S300 194 kg (428 lb) 2550 mm (100.4 in) 680 mm (26.8 in) 1350 mm (53.1 in) 312 kg (688 lb) 2800 mm (...) 1070 mm (42.1 in) 1700 mm (66.9 in the User Guide: http://www.hp.com/go/StitchS30064in/manuals or http://www.hp.com/go/ StitchS50064in/manuals. For printhead, ink cartridges, and other supplies, see the Ink system chapter in ) ENWW 13 Physical specification Weight (including stand) Width Depth Height Weight with...
User Guide
Page 3
... substrate and troubleshoot substrate issues ...37 Overview ...39 Porous substrates ...42 Ink collector ...43 Load a roll onto the HP Stitch S300 spindle ...46 Load a roll into the HP Stitch S300 Printer ...50 Load a roll into the HP Stitch S500 Printer ...53 Loading accessory for HP Stitch S300 Printer ...57 Loading accessory for HP Stitch S500 Printer ...60 Assisted manual load ...63 Edge holders ...64...
... substrate and troubleshoot substrate issues ...37 Overview ...39 Porous substrates ...42 Ink collector ...43 Load a roll onto the HP Stitch S300 spindle ...46 Load a roll into the HP Stitch S300 Printer ...50 Load a roll into the HP Stitch S500 Printer ...53 Loading accessory for HP Stitch S300 Printer ...57 Loading accessory for HP Stitch S500 Printer ...60 Assisted manual load ...63 Edge holders ...64...
User Guide
Page 4
...-common print-quality problems ...115 6 Ink system ...121 Ink cartridges for the HP Stitch S300 Printer ...122 Ink cartridges for the HP Stitch S500 Printer ...122 Intermediate tanks for the HP Stitch S500 Printer ...124 Printheads ...124 Maintenance cartridge ...126 Ink funnel ...126 Ink waste bottle ...126 Safe mode ...127 7 Hardware maintenance ...128 Replace an ink cartridge in the HP Stitch S300 Printer 129 iv ENWW
...-common print-quality problems ...115 6 Ink system ...121 Ink cartridges for the HP Stitch S300 Printer ...122 Ink cartridges for the HP Stitch S500 Printer ...122 Intermediate tanks for the HP Stitch S500 Printer ...124 Printheads ...124 Maintenance cartridge ...126 Ink funnel ...126 Ink waste bottle ...126 Safe mode ...127 7 Hardware maintenance ...128 Replace an ink cartridge in the HP Stitch S300 Printer 129 iv ENWW
User Guide
Page 5
... Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink cartridges ...138 Ink system tips ...139 Clean (recover) the printheads ...140 Align the ...using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer cannot get an IP address ...173 Cannot access...
... Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink cartridges ...138 Ink system tips ...139 Clean (recover) the printheads ...140 Align the ...using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer cannot get an IP address ...173 Cannot access...