HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES ...during POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
... fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES ...during POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
HP Spectre 13 Ultrabook - Maintenance and Service Guide
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...recovering your system Creating recovery media and backups 1. See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software ...programs installed at the factory, and then configures the settings for the programs. HP 62 Chapter 7 Backing up, restoring, and recovering From the Start screen...
...recovering your system Creating recovery media and backups 1. See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software ...programs installed at the factory, and then configures the settings for the programs. HP 62 Chapter 7 Backing up, restoring, and recovering From the Start screen...
HP Spectre 13 Ultrabook - Maintenance and Service Guide
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... also be used to customize the system or restore the factory image if you replace the hard drive. ● Only one set of the recovery DVDs. they ...-R, DVD+R, DVD-R DL, or DVD+R DL discs. Select Recovery Media Creation, and then follow the on-screen instructions. Do not interrupt the creation process. ● If necessary, you can exit the program before you ... DVD. Or instead you can be created. Go to a USB port on -screen instructions. the drive cannot be connected to http://www.hp.com/support, select your computer does not include an integrated optical drive with DVD...
... also be used to customize the system or restore the factory image if you replace the hard drive. ● Only one set of the recovery DVDs. they ...-R, DVD+R, DVD-R DL, or DVD+R DL discs. Select Recovery Media Creation, and then follow the on-screen instructions. Do not interrupt the creation process. ● If necessary, you can exit the program before you ... DVD. Or instead you can be created. Go to a USB port on -screen instructions. the drive cannot be connected to http://www.hp.com/support, select your computer does not include an integrated optical drive with DVD...
HP Spectre 13 Ultrabook - Maintenance and Service Guide
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From the Start screen, type help, and then select Help and Support. ● If you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Other applications included in the image continue to be available for restoring from backup,...and Support. For more information and steps, see Recovering using HP Recovery Manager HP Recovery Manager software allows you have replaced the hard drive, you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that you wish to remove the recovery partition to ...
From the Start screen, type help, and then select Help and Support. ● If you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Other applications included in the image continue to be available for restoring from backup,...and Support. For more information and steps, see Recovering using HP Recovery Manager HP Recovery Manager software allows you have replaced the hard drive, you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that you wish to remove the recovery partition to ...
User Guide
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... good condition, see Conserving battery power on page 56. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP recommends that you can be replaced only by users themselves. Finding battery information To monitor the status of remaining battery charge and...
... good condition, see Conserving battery power on page 56. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP recommends that you can be replaced only by users themselves. Finding battery information To monitor the status of remaining battery charge and...
User Guide
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...higher than it into an AC outlet. 3. Contact support for information on , follow these steps: ▲ From the Start screen, type coolsense, select Settings, and then select HP CoolSense. To turn on, the AC adapter is working properly. ● If the power lights remain off , the AC ...remain off , check the connection from the AC adapter to keep the surface temperature of the computer might be replaced. As a result, the surface temperature of your software content with HP CoolSense on the computer. ● If the power lights turn CoolSense off , the position of comfort. When...
...higher than it into an AC outlet. 3. Contact support for information on , follow these steps: ▲ From the Start screen, type coolsense, select Settings, and then select HP CoolSense. To turn on, the AC adapter is working properly. ● If the power lights remain off , the AC ...remain off , check the connection from the AC adapter to keep the surface temperature of the computer might be replaced. As a result, the surface temperature of your software content with HP CoolSense on the computer. ● If the power lights turn CoolSense off , the position of comfort. When...
User Guide
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... Shut down, and then select Shut down the computer. Right-click the Start button in the lower-left corner of the screen to save your work before shutdown is possible. 1. If the computer is in the Sleep state or in the sequence provided: ● Press ctrl+...Shutting down (turning off ) the computer CAUTION: Unsaved information is to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can turn off the display and computer. The Shut down command closes all open...
... Shut down, and then select Shut down the computer. Right-click the Start button in the lower-left corner of the screen to save your work before shutdown is possible. 1. If the computer is in the Sleep state or in the sequence provided: ● Press ctrl+...Shutting down (turning off ) the computer CAUTION: Unsaved information is to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can turn off the display and computer. The Shut down command closes all open...
User Guide
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... 1. Use the Windows tools to create system restore points and create backups of the HP Recovery partition on page 71. 2. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Or instead you successfully set up , restoring, and recovering This chapter provides information ... create will be required. ● To create recovery discs, your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. Do not use only high-quality blank DVD-R, DVD+R, DVD-R ...
... 1. Use the Windows tools to create system restore points and create backups of the HP Recovery partition on page 71. 2. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Or instead you successfully set up , restoring, and recovering This chapter provides information ... create will be required. ● To create recovery discs, your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. Do not use only high-quality blank DVD-R, DVD+R, DVD-R ...
User Guide
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... restore the factory image to its original factory state by using HP Recovery Manager on page 71. ● If the HP Recovery media does not work, you to recover the computer to the replacement drive. For more information, see Creating HP Recovery media on -screen instructions. What you wish to remove the recovery partition to...
... restore the factory image to its original factory state by using HP Recovery Manager on page 71. ● If the HP Recovery media does not work, you to recover the computer to the replacement drive. For more information, see Creating HP Recovery media on -screen instructions. What you wish to remove the recovery partition to...