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... be construed as constituting an additional warranty. © Copyright 2005 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. Getting Started HP Notebook Series First Edition June 2005 Document Part Number: 394138-001
... be construed as constituting an additional warranty. © Copyright 2005 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. Getting Started HP Notebook Series First Edition June 2005 Document Part Number: 394138-001
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... or disable TouchPad tapping 2 Protect your notebook 3 Protect your notebook from viruses 3 Protect your system files 4 Protect your privacy 4 Protect your notebook from power surges 5 Use your notebook safely 6 Turn off your notebook properly 7 Connect to the Internet 8 Enable... begin A-1 Troubleshooting resources A-1 Quick troubleshooting A-2 Is the notebook unable to start up A-2 Is the notebook screen blank A-3 Is software functioning abnormally A-4 Is the notebook unresponsive A-5 Is the notebook overheating A-6 Is an external device not working A-6 Getting ...
... or disable TouchPad tapping 2 Protect your notebook 3 Protect your notebook from viruses 3 Protect your system files 4 Protect your privacy 4 Protect your notebook from power surges 5 Use your notebook safely 6 Turn off your notebook properly 7 Connect to the Internet 8 Enable... begin A-1 Troubleshooting resources A-1 Quick troubleshooting A-2 Is the notebook unable to start up A-2 Is the notebook screen blank A-3 Is software functioning abnormally A-4 Is the notebook unresponsive A-5 Is the notebook overheating A-6 Is an external device not working A-6 Getting ...
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Contents Help and Support Center A-7 Customer Care A-8 Preparing to call Customer Care A-8 Contacting Customer Care by e-mail or telephone A-9 Taking the notebook to a service partner A-9 Appendix B: System recovery Safeguarding your data B-1 Using System Restore B-2 Setting a restore point B-2 Restoring to a restore point B-3 Repairing or reinstalling applications B-3 Reinstalling applications ...
Contents Help and Support Center A-7 Customer Care A-8 Preparing to call Customer Care A-8 Contacting Customer Care by e-mail or telephone A-9 Taking the notebook to a service partner A-9 Appendix B: System recovery Safeguarding your data B-1 Using System Restore B-2 Setting a restore point B-2 Restoring to a restore point B-3 Repairing or reinstalling applications B-3 Reinstalling applications ...
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...at any time. ■ The discs packaged in a second bag are provided in case you may want to "Access your notebook. The recovery discs are the recovery discs for Setup" bag provide software that is provided with select models. ✎ For information about ...accessing additional product documentation, refer to install some or all notebook models. ❏ Application recovery software is preinstalled or preloaded on your user guides," later in the "Required for software that is...
...at any time. ■ The discs packaged in a second bag are provided in case you may want to "Access your notebook. The recovery discs are the recovery discs for Setup" bag provide software that is provided with select models. ✎ For information about ...accessing additional product documentation, refer to install some or all notebook models. ❏ Application recovery software is preinstalled or preloaded on your user guides," later in the "Required for software that is...
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... software and for e-mail, network, or Internet access, you protect your notebook against newly discovered viruses, antivirus software must be updated. Next steps Protect your notebook You can use your notebook for purchasing extended update service are provided within the application. ■...or cause them , and, in this section to ■ Protect your notebook from viruses. ■ Protect your system files. ■ Protect your privacy. ■ Protect your notebook from viruses When you use the information in most viruses, destroy them to ...
... software and for e-mail, network, or Internet access, you protect your notebook against newly discovered viruses, antivirus software must be updated. Next steps Protect your notebook You can use your notebook for purchasing extended update service are provided within the application. ■...or cause them , and, in this section to ■ Protect your notebook from viruses. ■ Protect your system files. ■ Protect your privacy. ■ Protect your notebook from viruses When you use the information in most viruses, destroy them to ...
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...updates contain security enhancements. It is recommended that you ■ Keep your operating system updated. For information about your notebook and your data. A firewall is software that enables you add or extensively modify software or hardware. ■ Periodically...the system is performing optimally. Some firewalls also monitor outgoing traffic. 4 Getting Started Protect your privacy When you use your notebook for your system files and settings. Manually setting additional restore points provides additional protection for e-mail, network, or Internet access...
...updates contain security enhancements. It is recommended that you ■ Keep your operating system updated. For information about your notebook and your data. A firewall is software that enables you add or extensively modify software or hardware. ■ Periodically...the system is performing optimally. Some firewalls also monitor outgoing traffic. 4 Getting Started Protect your privacy When you use your notebook for your system files and settings. Manually setting additional restore points provides additional protection for e-mail, network, or Internet access...
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...or electronics retailers. ■ During an electrical storm, either run the notebook on the cable that may be caused by an uncertain power supply or an electrical storm: ■ Plug the notebook power cord into an optional, high-quality surge protector. Next steps Protect your... power surges To protect your location, provide surge protection on battery power or shut down the notebook and unplug the power cord. ■ If applicable to your notebook from the power surges that connects the modem to a telephone line. Surge protectors are available from computer or...
...or electronics retailers. ■ During an electrical storm, either run the notebook on the cable that may be caused by an uncertain power supply or an electrical storm: ■ Plug the notebook power cord into an optional, high-quality surge protector. Next steps Protect your... power surges To protect your location, provide surge protection on battery power or shut down the notebook and unplug the power cord. ■ If applicable to your notebook from the power surges that connects the modem to a telephone line. Surge protectors are available from computer or...
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... unplugging the power cord from the notebook). ■ If provided with the user-accessible surface temperature limits defined by the International Standard for notebook users. As a result of increased power consumption, it is available on the Web at http://www.hp.com/ergo and through the Help ...and Support Center at full power. for the notebook to run demanding applications at Start > Help and Support > User Guides. Å WARNING: To avoid potential ...
... unplugging the power cord from the notebook). ■ If provided with the user-accessible surface temperature limits defined by the International Standard for notebook users. As a result of increased power consumption, it is available on the Web at http://www.hp.com/ergo and through the Help ...and Support Center at full power. for the notebook to run demanding applications at Start > Help and Support > User Guides. Å WARNING: To avoid potential ...
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... not respond, try the following shutdown procedures: ■ Press ctrl+alt+delete. Next steps Turn off your notebook properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: ■ In Windows XP Home, select Start > Turn Off ...Computer > Turn Off. ■ In Windows XP Professional, select Start > Turn Off Computer > Shut Down > OK. (If you connect your notebook to a network domain, the name of the Turn Off Computer button may change to the ctrl+alt+delete procedure, press and hold the power button...
... not respond, try the following shutdown procedures: ■ Press ctrl+alt+delete. Next steps Turn off your notebook properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: ■ In Windows XP Home, select Start > Turn Off ...Computer > Turn Off. ■ In Windows XP Professional, select Start > Turn Off Computer > Shut Down > OK. (If you connect your notebook to a network domain, the name of the Turn Off Computer button may change to the ctrl+alt+delete procedure, press and hold the power button...
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...line. ■ If you have an account with TV and radio reception, orient the circuitry end of the cable toward the notebook. ✎ Noise suppression circuitry is enabled. The Help and Support utility provides hardware and software information, instructions, tutorials, and wizards...57471; To connect your modem cable: a. d. g. Proceed to "Set up or troubleshoot a variety of the modem cable. Turn on your notebook in this chapter. For more information about LAN, cable, or DSL Internet connections, select Start > Help and Support. Plug the modem cable into...
...line. ■ If you have an account with TV and radio reception, orient the circuitry end of the cable toward the notebook. ✎ Noise suppression circuitry is enabled. The Help and Support utility provides hardware and software information, instructions, tutorials, and wizards...57471; To connect your modem cable: a. d. g. Proceed to "Set up or troubleshoot a variety of the modem cable. Turn on your notebook in this chapter. For more information about LAN, cable, or DSL Internet connections, select Start > Help and Support. Plug the modem cable into...
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...an ISP-provided icon," next in this chapter. If you plan to set up utility or an ISP-provided icon on the Windows desktop. - Your notebook includes software developed with leading ISPs in which you may be able to use a LAN, cable, or DSL Internet connection, you purchased your desktop. ...If the Easy Internet Sign-up utility is not available on your notebook to help you can set up . Using Easy Internet Sign-Up If the Easy Internet Sign-up utility is supported in the country in many...
...an ISP-provided icon," next in this chapter. If you plan to set up utility or an ISP-provided icon on the Windows desktop. - Your notebook includes software developed with leading ISPs in which you may be able to use a LAN, cable, or DSL Internet connection, you purchased your desktop. ...If the Easy Internet Sign-up utility is not available on your notebook to help you can set up . Using Easy Internet Sign-Up If the Easy Internet Sign-up utility is supported in the country in many...
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To set up a new Internet account or configure your notebook to use the Windows Internet Connection Wizard to connect to the Internet ■ If you already have an Internet account and would like to ... Wizard and instructions for using the wizard: » Select Start > Help and Support. If you are supported in the country in which you purchased your notebook, the icons may be displayed either individually on the screen. For more information about firewalls, refer to enable the firewall.
To set up a new Internet account or configure your notebook to use the Windows Internet Connection Wizard to connect to the Internet ■ If you already have an Internet account and would like to ... Wizard and instructions for using the wizard: » Select Start > Help and Support. If you are supported in the country in which you purchased your notebook, the icons may be displayed either individually on the screen. For more information about firewalls, refer to enable the firewall.
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...security enhancements. Access your user guides User guides, reference manuals, regulatory and safety notices, and other software provided on your notebook as soon as the notebook is connected to "Help and Support Center" in the Help and Support Center: » Select Start > Help and ...strongly recommended that provide information about the resources available through the Help and Support Center. Some updates may have been released since the notebook left the factory. To access documents in Appendix A, "Troubleshooting." ✎ A User Guides disc is updated frequently by the ...
...security enhancements. Access your user guides User guides, reference manuals, regulatory and safety notices, and other software provided on your notebook as soon as the notebook is connected to "Help and Support Center" in the Help and Support Center: » Select Start > Help and ...strongly recommended that provide information about the resources available through the Help and Support Center. Some updates may have been released since the notebook left the factory. To access documents in Appendix A, "Troubleshooting." ✎ A User Guides disc is updated frequently by the ...
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Getting Started A-1 A Troubleshooting Before you begin Troubleshooting resources If you fix a problem while the notebook is offline. ■ Visit the technical support Web site at http://www.hp.com/support for answers to "Quick troubleshooting," next in this appendix: ■ Refer... to common questions. ■ Contact Customer Care for additional information about your notebook. Select Start > Help and Support. ...
Getting Started A-1 A Troubleshooting Before you begin Troubleshooting resources If you fix a problem while the notebook is offline. ■ Visit the technical support Web site at http://www.hp.com/support for answers to "Quick troubleshooting," next in this appendix: ■ Refer... to common questions. ■ Contact Customer Care for additional information about your notebook. Select Start > Help and Support. ...
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... AC outlet is providing adequate power by plugging another electrical device into the outlet. ✎ If the notebook can be turned on when connected to an AC outlet using the AC adapter. When the notebook is turned on, the power/standby light is connected to an external power source other than an... AC outlet, connect the notebook to external power but cannot be available to start up? Make sure the power cord and AC adapter connections are not turned on when you ...
... AC outlet is providing adequate power by plugging another electrical device into the outlet. ✎ If the notebook can be turned on when connected to an AC outlet using the AC adapter. When the notebook is turned on, the power/standby light is connected to an external power source other than an... AC outlet, connect the notebook to external power but cannot be available to start up? Make sure the power cord and AC adapter connections are not turned on when you ...
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... access memory (RAM), and the screen clears. ❏ When hibernation is initiated, your work is saved to a hibernation file on the hard drive, the notebook shuts down, and the power/standby light is turned off. ■ To switch the image to the... notebook screen, press fn+f4. ❏ On most notebook models, when an optional external display device, such as a monitor, is blank, the notebook may be in standby or hibernation, or may not be displayed at any time on...
... access memory (RAM), and the screen clears. ❏ When hibernation is initiated, your work is saved to a hibernation file on the hard drive, the notebook shuts down, and the power/standby light is turned off. ■ To switch the image to the... notebook screen, press fn+f4. ❏ On most notebook models, when an optional external display device, such as a monitor, is blank, the notebook may be in standby or hibernation, or may not be displayed at any time on...
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... mouse is not causing interference. If you are using these procedures, refer to "Is the notebook overheating?" For information about notebook overheating, refer to the next section, "Is the notebook unresponsive?" ■ Run a virus scan. later in the "Next steps" chapter. ... warm, allow it to cool to "Protect your network connections). If your software becomes unresponsive or responds abnormally: ■ Restart the notebook: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select ...
... mouse is not causing interference. If you are using these procedures, refer to "Is the notebook overheating?" For information about notebook overheating, refer to the next section, "Is the notebook unresponsive?" ■ Run a virus scan. later in the "Next steps" chapter. ... warm, allow it to cool to "Protect your network connections). If your software becomes unresponsive or responds abnormally: ■ Restart the notebook: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select ...
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...Shut Down > Turn Off. ❏ If the notebook is in Windows, press ctrl+alt+delete. Getting Started A-5 Troubleshooting Is the notebook unresponsive? If the notebook has stopped responding, try first to shut down the notebook using the shutdown procedure for at least 5 seconds. ■...called the Shut Down button, depending on your network connections.) If the notebook remains unresponsive, try the following emergency shutdown procedures in the sequence provided: ■ If the notebook is running Windows XP Professional, select Shut Down from external power and ...
...Shut Down > Turn Off. ❏ If the notebook is in Windows, press ctrl+alt+delete. Getting Started A-5 Troubleshooting Is the notebook unresponsive? If the notebook has stopped responding, try first to shut down the notebook using the shutdown procedure for at least 5 seconds. ■...called the Shut Down button, depending on your network connections.) If the notebook remains unresponsive, try the following emergency shutdown procedures in the sequence provided: ■ If the notebook is running Windows XP Professional, select Shut Down from external power and ...
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... cool to the touch while it is an older device, is in the device documentation. If you are using the notebook. Troubleshooting Is the notebook overheating? For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider. Drivers ...may be turned on before the notebook is turned on the Web site of the device manufacturer or provider. ❏ The correct drivers are secure. ❏ The device...
... cool to the touch while it is an older device, is in the device documentation. If you are using the notebook. Troubleshooting Is the notebook overheating? For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider. Drivers ...may be turned on before the notebook is turned on the Web site of the device manufacturer or provider. ❏ The correct drivers are secure. ❏ The device...
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... hardware components, and specifications. ■ Answers to questions about using your notebook. ■ Tutorials, user guides, and reference manuals to help you learn to use notebook and operating system features. ■ Updates for your operating system, device ...drivers, and the software provided on your notebook. ■ Checkups for notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ ...
... hardware components, and specifications. ■ Answers to questions about using your notebook. ■ Tutorials, user guides, and reference manuals to help you learn to use notebook and operating system features. ■ Updates for your operating system, device ...drivers, and the software provided on your notebook. ■ Checkups for notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ ...