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Hardware Manual - rp24xx, Customer Viewable - Page 77
...:
Anti-tip safety Rack slides
The rp24xx server slides out of cabinets are not available, ensure that HP's warranty is required in a Cabinet
To qualify each rack configuration, specific rack vendors and rack products have been identified. Installing a Stand-alone Server in the rear. rp24xx servers are supported only in HP cabinets or in qualified vendor racks, as...
Hardware Manual - rp24xx, Customer Viewable - Page 137
...supported. NOTE
How these options, check the documentation specific to access the on how to set these configuration settings are assigned by the SWC card. • Have internet access available to your Web Browser software options as follows:
- For specific instructions on -line installation and configuration procedures, and the
troubleshooting...the DHCP server controls.
...
rp24xx A180 User Manual - Page 66
... light, check the power source. Power supply failures are physically located on Selftest. Troubleshooting with Light-Emitting Diode (LED) Interpretation
The LED icons shown above are repaired by replacing the A-Class Exchange Base Unit (EBU). A-Class System Service A-Class Server Trouble Shooting
A-Class Server Selftest Failures/Warnings
A power-on selftest is conducted each time power is...
rp24xx A180 User Manual - Page 69
....
Either replace both sides of the server. Install the known-good RAM SIMM in slot A and install one of the two RAM SIMMs installed in component...troubleshooting this type of the RAM SIMM fault. Always observe all RAM SIMMs except for Single Inline Memory Module. Step 1. Step 4. Slide the top back, lift it off, and set it aside. NOTE
A-Class System Service A-Class Server Trouble...
rp24xx A180 User Manual - Page 70
.... If the fault recurs, the problem is installed in which of the I /O card, power up the server, and observe the front panel LEDs.
70
Chapter 3 Refer to troubleshoot this section require opening the server and exposing the system to ground. Before You Do Anything...
• Power down the server and replace the RAM SIMM in slot B. Step...
rp24xx A180 User Manual - Page 71
... I/O Board Fault, the problem is the problem. If the problem recurs, replace the top I /O card, power up the server, and observe the front panel LEDs.
For assistance with the system board. To troubleshoot an I/O HPMC fault, refer to the time of error. Step 7.
Chassis codes provided by entering the "ser pim" command at the firmware main menu screen.
If...
rp24xx A180 User Manual - Page 72
... warnings and error messages that is installed
WARNING: Setting DEFAULTS has failed.
The MFIOC chip failed.
WARNING: Memory has been initialized but not tested as a result of the failure.
If power cycling the server clears the fault, continue troubleshooting by the 'Fastboot OFF' command in the CONFIGURATION menu and reboot the system.
Firmware Warning Messages
Firmware is...
rp24xx A180 User Manual - Page 79
... you do not reflect disk status and therefore will support a maximum of two internally installed and connected disk drives, commonly referred to the Replacing an A-Class Server Exchange Base Unit (EBU) section.
7. Your username will now be displayed on the console. NOTE NOTE
A-Class System Service A-Class Server Trouble Shooting
Resetting the Web console to its default...
rp24xx A180 User Manual - Page 80
... the top of HP diagnostic tools, refer to the following: Diagnostic/IPR Media User's Guide
Troubleshooting LAN
When connected to a hub, the 10 Base-T LAN on the same bus have access to the diagnostic passwords required for access to the hub. If steps 1-4 do not correct the problem, replace the embedded disk. The server will not connect...
rp24xx A180 User Manual - Page 94
...replacement drive to excessive vibration.
94
Chapter 3 Note the disk drive jumper settings on the top rails of the bracket or lift it straight up.
Disk Drive Replacement
DO NOT install...Always install a single disk drive on the bottom, slide the unit out of either slide the unit out of the bracket. CAUTION
a. A-Class System Service A-Class Server Disk Drive Removal and Replacement
b. ...
rp24xx A180 User Manual - Page 96
...in reverse. To Re-install the disk drive(s) follow the removal instructions in the server. The following illustration shows the SCSI address jumper settings for ID setting instructions.
b. re-cable the disk drive(s),
CAUTION
Ensure that the tabs on the bracket are connected correctly:
- A-Class System Service A-Class Server Disk Drive Removal and Replacement
NOTE
This illustration...
HP Firmware Manager User's Guide - Page 32
... to an update program error, version error, a problem with the device, trouble reading the disk, an unexpected system reset, or a problem with shared firmware components, followed by firmware for assistance.
[EXECUTED]
The update program does not return status codes indicating whether the update was successful, select OK, then revisit the Manage Firmware screen and verify that the Installed...
Generic Site Preparation Guide - Edition 6 - Page 10
...codes govern computer installations. Fire Protection
The National Fire Protection Association's Standard for the Protection of accidents during equipment servicing...servicing is measured at the computer room exit door) • Devices specific... certain parts of ...Trouble Found (NTF) diagnosis. Inside the computer room, fire protection and adequate lighting when servicing equipment are installed...
Generic Site Preparation Guide - Edition 6 - Page 39
... part number. 2 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you have purchased a Care Pack (service upgrade), call contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error...
BCS Global Limited Warranty and Technical Support - Page 14
... 5000 CP1000 Series and model CM1415
HP Pavilion Desktop PC Support & Spare Parts
1300 721 147 If dialling internationally: +61 3 8833 5000
Compaq Presario PC Support & Spare Parts
1300 888 423 If dialling internationally: +61 3 8833 5000
HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667
HP Calculators
1 300 551 664
HP WebOS support (Including HP TouchPad and Palm products...
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