Warranty and Legal Guide
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...; Poland ● Bulgaria ● Romania ● Belgium and the Netherlands ● Finland ● Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia HP PRODUCT HP ScanJet Pro 2000 s2, 3000 s4, N4000 snw1, HP ScanJet Enterprise Flow 5000 s5, 7000 s3, N7000 snw1 DURATION OF LIMITED WARRANTY* One-year limited warranty NOTE: *Warranty and support options vary by...
...; Poland ● Bulgaria ● Romania ● Belgium and the Netherlands ● Finland ● Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia HP PRODUCT HP ScanJet Pro 2000 s2, 3000 s4, N4000 snw1, HP ScanJet Enterprise Flow 5000 s5, 7000 s3, N7000 snw1 DURATION OF LIMITED WARRANTY* One-year limited warranty NOTE: *Warranty and support options vary by...
Warranty and Legal Guide
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... be confused with marketing names or product numbers. Outdoors - In locations subject to reach it easily. Product model number HP ScanJet Pro 2000 s2 HP ScanJet Pro 3000 s4 HP ScanJet Pro N4000 snw1 HP ScanJet Enterprise Flow 5000 s5, HP ScanJet Enterprise Flow 7000 s3 HP ScanJet Enterprise Flow N7000 snw1 Regulatory model number SHNGD-1902-02 SHNGD-1902-01 SHNGD-1902-00 SHNGD-1604 (WW...
... be confused with marketing names or product numbers. Outdoors - In locations subject to reach it easily. Product model number HP ScanJet Pro 2000 s2 HP ScanJet Pro 3000 s4 HP ScanJet Pro N4000 snw1 HP ScanJet Enterprise Flow 5000 s5, HP ScanJet Enterprise Flow 7000 s3 HP ScanJet Enterprise Flow N7000 snw1 Regulatory model number SHNGD-1902-02 SHNGD-1902-01 SHNGD-1902-00 SHNGD-1604 (WW...
User Guide
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... models) ...4 Back view (N4000 snw1 models) ...5 Back view (N7000 snw1 models) ...6 Serial number and product number location 6 Control panel view (2000 s2 and 3000 s4 models 6 Control panel view (5000 s5 and 7000 s3 models 7 Touch panel view (N4000 snw1 and N7000 snw1 models 9 Touch ... ...12 Product hardware setup and software installation ...12 Scanner software (Windows) ...14 HP Scan software ...15 HP Scanner Tools Utility ...15 HP TWAIN ...15 ISIS ...15 WIA ...15 Scanner software (macOS) ...16 HP Easy Scan ...16 HP Utility ...16 Embedded Web Server ...16 HP Web Jetadmin ...16 ENWW iii
... models) ...4 Back view (N4000 snw1 models) ...5 Back view (N7000 snw1 models) ...6 Serial number and product number location 6 Control panel view (2000 s2 and 3000 s4 models 6 Control panel view (5000 s5 and 7000 s3 models 7 Touch panel view (N4000 snw1 and N7000 snw1 models 9 Touch ... ...12 Product hardware setup and software installation ...12 Scanner software (Windows) ...14 HP Scan software ...15 HP Scanner Tools Utility ...15 HP TWAIN ...15 ISIS ...15 WIA ...15 Scanner software (macOS) ...16 HP Easy Scan ...16 HP Utility ...16 Embedded Web Server ...16 HP Web Jetadmin ...16 ENWW iii
User Guide
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...Email ...21 Step one: Check the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three: Configure the Scan to Email feature 22 Step four: ...USB Drive 28 Set up Scan to SharePoint ...29 Step one: Prepare ...29 Step two: Access the HP Embedded Web Server (EWS 29 Step three: Enable Scan to SharePoint 30 Step four: Configure the Scan ... and N7000 snw1 models 43 Start a scan from the hardware ...44 Scan from the control panel buttons (2000 s2 and 3000 s4 models 44 Scan from the control panel buttons (5000 s5 and 7000 s3 models 44 Scan...
...Email ...21 Step one: Check the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three: Configure the Scan to Email feature 22 Step four: ...USB Drive 28 Set up Scan to SharePoint ...29 Step one: Prepare ...29 Step two: Access the HP Embedded Web Server (EWS 29 Step three: Enable Scan to SharePoint 30 Step four: Configure the Scan ... and N7000 snw1 models 43 Start a scan from the hardware ...44 Scan from the control panel buttons (2000 s2 and 3000 s4 models 44 Scan from the control panel buttons (5000 s5 and 7000 s3 models 44 Scan...
User Guide
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...product ...62 Clean the scanning strips ...62 Clean the paper path ...63 Clean the rollers ...64 Replace parts ...68 Replace the roller kit (2000 s2, 3000 s4 and N4000 snw1 models 69 Replace the pickup roller module 69 Replace the separation rollers ...70 Replace the roller kit (5000 s5...the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues ...80 Check that the scanner has power ...
...product ...62 Clean the scanning strips ...62 Clean the paper path ...63 Clean the rollers ...64 Replace parts ...68 Replace the roller kit (2000 s2, 3000 s4 and N4000 snw1 models 69 Replace the pickup roller module 69 Replace the separation rollers ...70 Replace the roller kit (5000 s5...the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues ...80 Check that the scanner has power ...
User Guide
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...● Product hardware setup and software installation ● Scanner software (Windows) ● Scanner software (macOS) ● Embedded Web Server ● HP Web Jetadmin ● Sleep Mode and auto-off settings The following : ● Install and configure ● Learn and use ● Solve problems...the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ...
...● Product hardware setup and software installation ● Scanner software (Windows) ● Scanner software (macOS) ● Embedded Web Server ● HP Web Jetadmin ● Sleep Mode and auto-off settings The following : ● Install and configure ● Learn and use ● Solve problems...the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ...
User Guide
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...Back view (N4000 snw1 models) ● Back view (N7000 snw1 models) ● Serial number and product number location ● Control panel view (2000 s2 and 3000 s4 models) ● Control panel view (5000 s5 and 7000 s3 models) ● Touch panel view (N4000 snw1 and N7000 snw1... models) Front view (2000 s2, 3000 s4 and N4000 snw1 models) Identify the parts on the front of the scanner. 5 5 4 4 1 3 2 3 Table 1-1 Front view (2000 s2, 3000 s4 and N4000 snw1 models) Callout Description 1 Document feeder latch 2 Control ...
...Back view (N4000 snw1 models) ● Back view (N7000 snw1 models) ● Serial number and product number location ● Control panel view (2000 s2 and 3000 s4 models) ● Control panel view (5000 s5 and 7000 s3 models) ● Touch panel view (N4000 snw1 and N7000 snw1... models) Front view (2000 s2, 3000 s4 and N4000 snw1 models) Identify the parts on the front of the scanner. 5 5 4 4 1 3 2 3 Table 1-1 Front view (2000 s2, 3000 s4 and N4000 snw1 models) Callout Description 1 Document feeder latch 2 Control ...
User Guide
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..., the scanner is set to scan folded media or heavier, smaller media, such as embossed cards. 5 Paper guides 6 Document input tray with extension Back view (2000 s2 models) Identify the parts on the back of the scanner. ENWW Product views 3
..., the scanner is set to scan folded media or heavier, smaller media, such as embossed cards. 5 Paper guides 6 Document input tray with extension Back view (2000 s2 models) Identify the parts on the back of the scanner. ENWW Product views 3
User Guide
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1 23 Table 1-3 Back view (2000 s2 models) Callout Description 1 Slot for a cable-type security lock 2 USB 3.0 interface port 3 Power supply input Back view (3000 s4 models) Identify the parts on the back of the scanner. 1 23 4 Table 1-4 Back view (3000 s4 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (5000 s5 and 7000 s3 models) Identify the parts on the back of the scanner. 4 Chapter 1 Product overview ENWW
1 23 Table 1-3 Back view (2000 s2 models) Callout Description 1 Slot for a cable-type security lock 2 USB 3.0 interface port 3 Power supply input Back view (3000 s4 models) Identify the parts on the back of the scanner. 1 23 4 Table 1-4 Back view (3000 s4 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (5000 s5 and 7000 s3 models) Identify the parts on the back of the scanner. 4 Chapter 1 Product overview ENWW
User Guide
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Back view (N7000 snw1 models) Identify the parts on the back of the scanner. 1 2 32 4 5 Table 1-7 Back view (N7000 snw1models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input Serial number and product number location The serial and product numbers label is located on and off. 6 Chapter 1 Product overview ENWW Control panel view (2000 s2 and 3000 s4 models) Use the buttons on the control panel to start or cancel a scan, and to turn the unit on the rear cover.
Back view (N7000 snw1 models) Identify the parts on the back of the scanner. 1 2 32 4 5 Table 1-7 Back view (N7000 snw1models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input Serial number and product number location The serial and product numbers label is located on and off. 6 Chapter 1 Product overview ENWW Control panel view (2000 s2 and 3000 s4 models) Use the buttons on the control panel to start or cancel a scan, and to turn the unit on the rear cover.
User Guide
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... to start or cancel a scan, and to turn on the scanner. 1 234 Table 1-8 Control panel view (2000 s2 and 3000 s4 models) Callout Name Description 1 Power button and LED Press the Power button to open the HP Scanner Tools Utility. Press and hold the Power button for three seconds to turn off . 8 1 7 2 6 5 43...
... to start or cancel a scan, and to turn on the scanner. 1 234 Table 1-8 Control panel view (2000 s2 and 3000 s4 models) Callout Name Description 1 Power button and LED Press the Power button to open the HP Scanner Tools Utility. Press and hold the Power button for three seconds to turn off . 8 1 7 2 6 5 43...
User Guide
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... for Linux, go to the product support home page for HP's allinclusive help for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www...
... for Linux, go to the product support home page for HP's allinclusive help for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www...
User Guide
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Height 2000 s2, 3000 s4 and N4000 snw1 models 154 mm (6.1 in) 5000 s5, 7000 s3 and N7000 snw1 models 190 mm (7.5 in ) 3. Depth 172 mm (6.8 in) 198 mm (7.8 in ) 2. CAUTION: Power requirements are based on the web. Go to the product support home page for HP's all-inclusive help for...with the product. Do not convert operating voltages. This will damage the product and void the product warranty. For additional instructions, go to HP support on the country/region where the product is large enough to 10,000 ft) Product hardware setup and software installation For basic setup ...
Height 2000 s2, 3000 s4 and N4000 snw1 models 154 mm (6.1 in) 5000 s5, 7000 s3 and N7000 snw1 models 190 mm (7.5 in ) 3. Depth 172 mm (6.8 in) 198 mm (7.8 in ) 2. CAUTION: Power requirements are based on the web. Go to the product support home page for HP's all-inclusive help for...with the product. Do not convert operating voltages. This will damage the product and void the product warranty. For additional instructions, go to HP support on the country/region where the product is large enough to 10,000 ft) Product hardware setup and software installation For basic setup ...
User Guide
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● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ● N7000 snw1 models: www.hp.com/support/sjflown7000snw1 HP's all-inclusive help for the...
● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ● N7000 snw1 models: www.hp.com/support/sjflown7000snw1 HP's all-inclusive help for the...
User Guide
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...● Load folded media (5000 s5 , 7000 s3, and N7000 snw1 models) Document loading tips Use the following types of documents might result in ) Weight: 2000 s2, 3000 s4, and N4000 snw1 models:40 g/m2 (10.7 lb) to 210 g/m2 (56 lb) 5000 s5, 7000 s3, and N7000 snw1 models:43 g/... the following tips to load originals correctly. ● The maximum capacity of the input tray is 50 sheets of 75 g/m2 (20 lb) paper (2000 s2, 3000 s4, and N4000 snw1 models) or 80 sheets of documents Example Document type Wrinkled or creased documents Example Document type Curled documents Torn documents...
...● Load folded media (5000 s5 , 7000 s3, and N7000 snw1 models) Document loading tips Use the following types of documents might result in ) Weight: 2000 s2, 3000 s4, and N4000 snw1 models:40 g/m2 (10.7 lb) to 210 g/m2 (56 lb) 5000 s5, 7000 s3, and N7000 snw1 models:43 g/... the following tips to load originals correctly. ● The maximum capacity of the input tray is 50 sheets of 75 g/m2 (20 lb) paper (2000 s2, 3000 s4, and N4000 snw1 models) or 80 sheets of documents Example Document type Wrinkled or creased documents Example Document type Curled documents Torn documents...
User Guide
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Minimum: 50.8 x 50.8 mm (2 x 2 in ) Load documents (2000 s2, 3000 s4, and N4000 snw1 models) To load documents into the input tray, follow these steps: 1. Open the document input and output trays, and then ...
Minimum: 50.8 x 50.8 mm (2 x 2 in ) Load documents (2000 s2, 3000 s4, and N4000 snw1 models) To load documents into the input tray, follow these steps: 1. Open the document input and output trays, and then ...
User Guide
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Load cards (2000 s2, 3000 s4, and N4000 snw1 models) To load cards into the feeder and do not drop the stack into the input tray, follow these steps: 1. ...
Load cards (2000 s2, 3000 s4, and N4000 snw1 models) To load cards into the feeder and do not drop the stack into the input tray, follow these steps: 1. ...
User Guide
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... into the input tray. 2. Start a scan from the hardware Learn how to start a scan from the control panel. ● Scan from the control panel buttons (2000 s2 and 3000 s4 models) ● Scan from the control panel buttons (5000 s5 and 7000 s3 models) ● Scan from the touch screen (N4000 snw1... and N7000 snw1 models) Scan from the control panel buttons (2000 s2 and 3000 s4 models) To scan from the control panel, follow these steps: 1. TIP: To cancel a scan, press the Cancel button on the control panel...
... into the input tray. 2. Start a scan from the hardware Learn how to start a scan from the control panel. ● Scan from the control panel buttons (2000 s2 and 3000 s4 models) ● Scan from the control panel buttons (5000 s5 and 7000 s3 models) ● Scan from the touch screen (N4000 snw1... and N7000 snw1 models) Scan from the control panel buttons (2000 s2 and 3000 s4 models) To scan from the control panel, follow these steps: 1. TIP: To cancel a scan, press the Cancel button on the control panel...
User Guide
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...support home page: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ● N7000... snw1 models: www.hp.com/support/sjflown7000snw1 Test and ...
...support home page: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/sjflow7000s3 ● N7000... snw1 models: www.hp.com/support/sjflown7000snw1 Test and ...
User Guide
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...written on which the toner has not fused. 64 Chapter 3 Care and maintenance ENWW Windows: Launch the HP Scanner Tools Utility, and then click the Maintenance tab. 5. Windows: Under Clean Paper Path, click Clean...scanned images are elongated. ● You frequently scan any of the following conditions: ● Windows: The HP Scanner Tools Utility indicates that , the cloth will perform the scan shortcut assigned to five pages of printed ... Path, click Record Cleaning to the next step. 6. macOS (2000 s2 and 3000 s4 models): Press the Scan button to feeding the cloth through the scanner.
...written on which the toner has not fused. 64 Chapter 3 Care and maintenance ENWW Windows: Launch the HP Scanner Tools Utility, and then click the Maintenance tab. 5. Windows: Under Clean Paper Path, click Clean...scanned images are elongated. ● You frequently scan any of the following conditions: ● Windows: The HP Scanner Tools Utility indicates that , the cloth will perform the scan shortcut assigned to five pages of printed ... Path, click Record Cleaning to the next step. 6. macOS (2000 s2 and 3000 s4 models): Press the Scan button to feeding the cloth through the scanner.