User Guide
Page 4
Automatically detect color ...21 Misfeed (multipick) detection ...21 4 Care and maintenance ...23 HP Scanner Tools Utility Maintenance tab ...24 Order maintenance and scanning supplies ...24 Clean the scanner glass, scanning strip, and automatic ... pad ...33 Replace the front panel ...36 5 Troubleshooting ...39 Scanner errors ...40 Basic troubleshooting tips ...41 Scanner installation troubleshooting ...42 Check the cables ...42 Uninstall and then reinstall the HP Scanjet utilities 42 Scanner initialization or hardware problems ...43 Check the USB connection ...43 Check that the scanner has...
Automatically detect color ...21 Misfeed (multipick) detection ...21 4 Care and maintenance ...23 HP Scanner Tools Utility Maintenance tab ...24 Order maintenance and scanning supplies ...24 Clean the scanner glass, scanning strip, and automatic ... pad ...33 Replace the front panel ...36 5 Troubleshooting ...39 Scanner errors ...40 Basic troubleshooting tips ...41 Scanner installation troubleshooting ...42 Check the cables ...42 Uninstall and then reinstall the HP Scanjet utilities 42 Scanner initialization or hardware problems ...43 Check the USB connection ...43 Check that the scanner has...
User Guide
Page 45
ENWW 39 5 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner errors ● Basic troubleshooting tips ● Scanner installation troubleshooting ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Scanner paper path problems For additional troubleshooting, see the Help for the HP scanning program that you are using.
ENWW 39 5 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner errors ● Basic troubleshooting tips ● Scanner installation troubleshooting ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Scanner paper path problems For additional troubleshooting, see the Help for the HP scanning program that you are using.
User Guide
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...hardware failure occurred. If the computer does not recognize the scanner, uninstall and then reinstall the scanner software. 4. The hatch on the document feeder is available on the scanner. Replace the stack of the Systems tool in the scanner User Guide. 4. Scanner errors For help responding to an error, see www.hp...paper or the paper is jammed. If the problem persists, see the appropriate topics below. Error USB Error Paper Jam Hatch Open Motor Failure Paper Error Hardware Error Description 1. Please close the hatch by pressing until you have the categorized Control Panel view...
...hardware failure occurred. If the computer does not recognize the scanner, uninstall and then reinstall the scanner software. 4. The hatch on the document feeder is available on the scanner. Replace the stack of the Systems tool in the scanner User Guide. 4. Scanner errors For help responding to an error, see www.hp...paper or the paper is jammed. If the problem persists, see the appropriate topics below. Error USB Error Paper Jam Hatch Open Motor Failure Paper Error Hardware Error Description 1. Please close the hatch by pressing until you have the categorized Control Panel view...
User Guide
Page 68
... was never intended to function for legal or regulatory reasons. HP limited warranty statement HP PRODUCT HP ScanJet Enterprise 7500/Flow 7500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in a country/region... vary according to you receive may be uninterrupted or error free. Some countries/regions, states or provinces do not allow the exclusion or limitation of such defects during the warranty period, HP will be either repair or replace products which does not...
... was never intended to function for legal or regulatory reasons. HP limited warranty statement HP PRODUCT HP ScanJet Enterprise 7500/Flow 7500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in a country/region... vary according to you receive may be uninterrupted or error free. Some countries/regions, states or provinces do not allow the exclusion or limitation of such defects during the warranty period, HP will be either repair or replace products which does not...