HP N6350 Support Question
HP N6350 Support Question
Find answers below for this question about HP N6350 - ScanJet Networked Document Flatbed Scanner.Need a HP N6350 manual? We have 2 online manuals for this item!
Question posted by carolinamartinezgonzalez23 on October 18th, 2017
Error De Harware
Hi, the HP Scanjet N6350 is throwing a hardware error every time I try to scan. Already try changing the cables uninstall the drivers, reinstalled and still fail, how can I solve that error?
Current Answers
Answer #1: Posted by hzplj9 on October 19th, 2017 12:17 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,874,710
Member since:
June 25th, 2012 Points: 4,874,710
You may find a solution via this link to HP. Check out the troubleshooting options given.
Sometimes it is necesary to remove all reference to the scanner prior to re-installing the software. This can be done with a direct search of the hard drive for folders labelled 'HP'. Running a registry cleaner could also help as sometimes the old drivers are stubborn to be removed even by the uninstaller app.
Answer #2: Posted by Troubleshooter101 on October 19th, 2017 5:51 AM
Troubleshooter101
Member since:
September 30th, 2015 Points: 2,927,030
Member since:
September 30th, 2015 Points: 2,927,030
Please check the link below
https://h30434.www3.hp.com/t5/contentarchivals/contentarchivedpage/message-uid/2984909
To know more about this error you can check this forum
Thanks
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Related HP N6350 Manual Pages
HP Scanjet N6350 Getting Started Guide - Page 6
.../region.
2
3
1
4
5
6
1
HP Scanjet N6350 Document Flatbed Scanner
2
Power supply and power cable
3
USB cable
4
Ethernet cable
5
Getting Started Guide (this book)
6
Scanning software CDs
Install the software
You have the option to connect this scanner once it is installed on a network, see Configure and manage the scanner on a network where up the scanner.
For information...
HP Scanjet N6350 Getting Started Guide - Page 9
.... On the Computer Name dialog box, enter the computer name to select
Network, and then press OK. NOTE: This scanner supports a maximum of the scanner to which you want to turn on page 2). See the HP Scanner Tools Utility Help for more than one HP Scanjet N6350 scanner on the network, locate the serial
number and IP address of 20...
HP Scanjet N6350 Getting Started Guide - Page 12
...current scanner from a standalone (USB-connected) scanner to a
network (Ethernet-connected) scanner. • Connect to additional scanners on page 22.
Change scanner connectivity
Windows: You can use the Network tab in the scanner User Guide. Chapter 1
If the scan does not proceed as expected, see "Uninstall and then reinstall the HP scanning software" on the network.
8
HP Scanjet N6350...
HP Scanjet N6350 Getting Started Guide - Page 13
... for printing copies on page 7
Use the scanner
9 HP Scanner Tools Utility is the program to scan or copy original documents. HP Scanning is the program to use HP Scanning, HP Scanner Tools Utility allows you can modify scan settings in the HP Scanning shortcuts dialog box. English
2 Use the scanner
This section describes the HP Scanjet scanner as well as button-aware. To start...
HP Scanjet N6350 Getting Started Guide - Page 15
...
5
Scan
6
Power
7
Keypad
8
Setup
9
Back
9
10
Description
In combination with the Power LED, indicates scanner functions and error conditions. Turns the scanner on the LCD.
For more information, see the scanner User Guide.
• Displays available scan shortcuts that users can select.
• Shows menu options and status and error messages.
• If the scanner is networked.
HP Scanjet N6350 Getting Started Guide - Page 16
...energy consumption but increases energy consumption. To modify a scanner setting, follow these steps: 1. For more information about the scanner settings, see the HP Scanner
12
HP Scanjet N6350 This utility allows you to set the scanner's energy consumption with the Scan ( ) and Copy ( ) buttons, monitor usage of certain scanner parts for maintenance purposes, and access network options.
HP Scanjet N6350 Getting Started Guide - Page 20
... documents.
6.
Adjust the paper guides to start the scan from the HP scanning software. See also "Start a scan" on the scanner, you must upload the scan shortcuts before sending it, start a scan. Press the Scan ( ) button on the scanner, follow these steps: 1. Take care not to select your scan before you want to the computer. Use and on page 17
16
HP Scanjet N6350...
HP Scanjet N6350 Getting Started Guide - Page 21
... more information, see the documentation for slides or
negatives. Use other software programs" on page 17
Use the HP scanning software
Start the scan from the Device menu, and then click OK. 4. English
Tips on your computer is networked to multiple HP N6350 scanners, select the scanner you
want to use more advanced features, or change scan settings or show a preview...
HP Scanjet N6350 Getting Started Guide - Page 24
...the scanner.
20
HP Scanjet N6350
Another USB cable might see a message on how to the scanner.
Document pages should not be compatible with using the scanner (including solving network problems), see the scanner User Guide. Installation troubleshooting
If the scanner does not work after installation, you continue to locate software, firmware, and driver updates for your HP scanning...
HP Scanjet N6350 Getting Started Guide - Page 25
... Ethernet connection will not work , uninstall and then reinstall the HP scanning software. when on and no error or attention conditions exist, the Power LED is not connected.
Press the Power button to a surge protector, ensure that was connected to access the scanner on a network, check the following.
• Use the Ethernet cable that the surge protector is...
HP Scanjet N6350 Getting Started Guide - Page 30
... the shop where you that HP software will not fail to execute its option, either new or equivalent in performance to a
26
HP Scanjet N6350 Disposal of Waste Equipment by handing it is unable, within a reasonable time, to repair or replace any product to new.
2. Hewlett-Packard limited warranty statement
HP Scanjet N6350 scanner
Model N6350
Asia/Pacific 1 year
Americas 1 year...
HP Scanjet N6350 User Guide - Page 3
... transparent items 15 Start a scan...15 Use the Scan button...15 Tips on using the Scan button 16 Use the HP scanning software 16 Use other software programs 17 Make copies...18
2 Configure and manage the scanner on a network Connect the scanner to a network 19 Change the scanner name...20 Connect to additional network scanners 21 Install the scanner software on additional computers 21...
HP Scanjet N6350 User Guide - Page 4
... (TMA 32 Clean the automatic document feeder (ADF 32 HP Scanner Tools Utility scanner maintenance information 34 Replace the feed roller and separation pad 35 Order maintenance and scanner supplies 35
5 Troubleshooting Basic troubleshooting tips...36 Scanner LEDs...37 Scanner installation troubleshooting 37 Check the cables...38 Uninstall and reinstall the software 38 Problems installing...
HP Scanjet N6350 User Guide - Page 6
....
NOTE: You can modify scan settings in the HP Scanning shortcuts dialog box.
1 Use the scanner
The following topics describe the HP Scanjet scanner as well as how to scan or copy original documents. • HP scanning software overview • Scanner overview • Scanner settings • Load originals • Start a scan • Make copies
HP scanning software overview
When you...
HP Scanjet N6350 User Guide - Page 8
... Keypad Setup Back
Description
In combination with the Power LED, indicates scanner functions and error conditions.
• Displays available scan shortcuts that users can select.
• Shows menu options and status and error messages.
• If the scanner is networked.
Displays the previous menu on and off.
Allows you to scroll through the
• Press OK...
HP Scanjet N6350 User Guide - Page 19
... scanner and select the EMC ISIS/TWAIN option. Generally, the program is ISIS-compliant or you can install the EMC ISIS/TWAIN driver. If you want . Complete the appropriate actions to use . When scanning documents, select the HP Scanjet N6350 Doc TWAIN driver from the Device menu, and then click OK.
4. Make the changes you want to complete the scan...
HP Scanjet N6350 User Guide - Page 24
..., set or change settings, and manage the scanner from your PIN code.
22
Configure and manage the scanner on a network
Scanner control panel (LCD)
HP Scanning software HP Copy software HP Scanner Tools Utility Embedded Web Server
Manage: Obtain information about the status of jobs that are being processed, operating status of the scanner (including error conditions), select scan shortcuts...
HP Scanjet N6350 User Guide - Page 39
.... • Check the cables • Uninstall and reinstall the software • Problems installing third-party applications that shipped with a steady green light.
The scanner LCD indicates that indicate scanner functions and error conditions.
The Power LED is warming up or scanning an original.
The scanner is lit with the scanner
Scanner installation troubleshooting
37...
HP Scanjet N6350 User Guide - Page 40
... use the search tool to find USB troubleshooting topics. The TMA/ADF cable is securely connected between the scanner and a network router, Ethernet jack, or Ethernet switch. Try uninstalling and then reinstalling the HP scanning software. Click Add or Remove Programs (in that order.
Another Ethernet cable might not be recognized or the software not to launch correctly. Another...
HP Scanjet N6350 User Guide - Page 42
Another USB or Ethernet cable might involve the USB hub, the docking station, a USB port, or another USB device. If the scanner does not work, uninstall and then reinstall the HP scanning software. Try using the scanner.
Restart the computer. 4.
Leave the scanner directly connected to the computer through a USB port on the back of the computer. • Remove all...
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