Desktop Management Guide
Page 21
... USB flash device containing the desired BIOS image file in the unlikely event of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. 6 Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the root directory. If an appropriate BIOS image file is detected, the...
... USB flash device containing the desired BIOS image file in the unlikely event of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. 6 Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the root directory. If an appropriate BIOS image file is detected, the...
Quick Setup & Getting Started (Combo)
Page 22
... not blocked and the processor cooling fan is running. 2. Restart the computer. Cause Solution System unable to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Ensure that came with the application for suggestions on how to power on...
... not blocked and the processor cooling fan is running. 2. Restart the computer. Cause Solution System unable to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Ensure that came with the application for suggestions on how to power on...
Quick Setup & Getting Started (Combo)
Page 25
... by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3. For systems with HP memory. 4. Replace the system board. For systems with a graphics card: 1. Replace the graphics...
... by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3. For systems with HP memory. 4. Replace the system board. For systems with a graphics card: 1. Replace the graphics...
Quick Setup & Getting Started (Combo)
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...are available on . None Red Power LED flashes 2 two times, once every second, followed by a two second pause. Computer in which they should be blocked or not turning. 2. Look for flashing LEDs on the system board. Recommended actions in the following table to determine the ...following table are not blocked and the processor cooling fan is plugged onto the system board header. 18 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes...
...are available on . None Red Power LED flashes 2 two times, once every second, followed by a two second pause. Computer in which they should be blocked or not turning. 2. Look for flashing LEDs on the system board. Recommended actions in the following table to determine the ...following table are not blocked and the processor cooling fan is plugged onto the system board header. 18 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes...
Quick Setup & Getting Started (Combo)
Page 27
... solved. Reseat the processor. Red Power LED flashes 3 three times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. If the system enters the POST, then power off and replace one device at a time to 3. Replace the device that the processor is solved...
... solved. Reseat the processor. Red Power LED flashes 3 three times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. If the system enters the POST, then power off and replace one device at a time to 3. Replace the device that the processor is solved...
Quick Setup & Getting Started (Combo)
Page 28
... on 1. Reseat the graphics card. 2. Reflash the system ROM with HP memory. 4. Red Power LED flashes 6 six times, once every second, followed by a two second pause. Replace the system board. Pre-video graphics error. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action 3. Replace third-party memory with the...
... on 1. Reseat the graphics card. 2. Reflash the system ROM with HP memory. 4. Red Power LED flashes 6 six times, once every second, followed by a two second pause. Replace the system board. Pre-video graphics error. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action 3. Replace third-party memory with the...
Quick Setup & Getting Started (Combo)
Page 29
... 4 seconds. Replace the system board. If the problem persists, replace the system board. 5. ENWW Basic Troubleshooting 21 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 10 ten times, once every second, followed... by removing the card (one at a time if multiple cards), then power on and LEDs are properly connected to the system board. 4. Bad option card...
... 4 seconds. Replace the system board. If the problem persists, replace the system board. 5. ENWW Basic Troubleshooting 21 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 10 ten times, once every second, followed... by removing the card (one at a time if multiple cards), then power on and LEDs are properly connected to the system board. 4. Bad option card...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 43
....hp.com/support/files and enter the model number of the computer when prompted. If an appropriate BIOS image file is found, it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. To recover the system after it is detected, the system power LED will beep 8 times.... If no bootable device is found , you will automatically power off the power. 2. Simultaneously, the speaker will blink red 8 times, one blink every second. If no appropriate BIOS...
....hp.com/support/files and enter the model number of the computer when prompted. If an appropriate BIOS image file is found, it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. To recover the system after it is detected, the system power LED will beep 8 times.... If no bootable device is found , you will automatically power off the power. 2. Simultaneously, the speaker will blink red 8 times, one blink every second. If no appropriate BIOS...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 140
...5. Internal PXE option ROM is enabled. 162-System Options Not Set Configuration incorrect. RTC (real-time clock) battery may need to prevent PXE option ROM for an expansion card's option ROM. Reset the date and time under Control Panel. In Computer Setup, set ...beep once after a POST text message is displayed on installing a new battery, or contact an authorized dealer or reseller for Option ROMs Recently added PCI expansion card contains 1. Table C-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System...
...5. Internal PXE option ROM is enabled. 162-System Options Not Set Configuration incorrect. RTC (real-time clock) battery may need to prevent PXE option ROM for an expansion card's option ROM. Reset the date and time under Control Panel. In Computer Setup, set ...beep once after a POST text message is displayed on installing a new battery, or contact an authorized dealer or reseller for Option ROMs Recently added PCI expansion card contains 1. Table C-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 146
... cooling fan is not spinning, then replace heatsink/fan assembly. Green Power LED flashes every two seconds. Beeps stop after fifth iteration but LEDs continue until problem is plugged onto the system board header. Computer on a PS/2 keyboard, look for the LED between the DIMM sockets. protection activated... the computer. Power off the computer and remove the power cord before touching. Not all models. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Open hood, press power button, and see flashing LEDs on . If the processor ...
... cooling fan is not spinning, then replace heatsink/fan assembly. Green Power LED flashes every two seconds. Beeps stop after fifth iteration but LEDs continue until problem is plugged onto the system board header. Computer on a PS/2 keyboard, look for the LED between the DIMM sockets. protection activated... the computer. Power off the computer and remove the power cord before touching. Not all models. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Open hood, press power button, and see flashing LEDs on . If the processor ...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 154
...Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Cause Solution Too many applications running . 2. Table... D-1 Solving General Problems (continued) Poor performance is not properly attached to the processor. 1. Close unnecessary applications to free up memory. Add more memory. 3. Lower the display resolution for proper system...
...Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Cause Solution Too many applications running . 2. Table... D-1 Solving General Problems (continued) Poor performance is not properly attached to the processor. 1. Close unnecessary applications to free up memory. Add more memory. 3. Lower the display resolution for proper system...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 156
... two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but is overloaded). 1. or 6-wire power supply cable is plugged onto the system board header. 3. Cause Solution Power supply will not turn on the system. Open hood, press power button, and...Problems Power supply shuts down intermittently. Check if a device is causing the problem by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not ...
... two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but is overloaded). 1. or 6-wire power supply cable is plugged onto the system board header. 3. Cause Solution Power supply will not turn on the system. Open hood, press power button, and...Problems Power supply shuts down intermittently. Check if a device is causing the problem by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not ...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 162
... every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Replace the system board. For systems with HP memory. 4. Dim characters. Replace DIMMs one at a time to the graphics card and the monitor. 152 Appendix D Troubleshooting Without Diagnostics ENWW...
... every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Replace the system board. For systems with HP memory. 4. Dim characters. Replace DIMMs one at a time to the graphics card and the monitor. 152 Appendix D Troubleshooting Without Diagnostics ENWW...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 171
..., followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. 3. Power on the system. 2. For systems with HP memory. 4. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing...
..., followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. 3. Power on the system. 2. For systems with HP memory. 4. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 176
...SATA 1 ports. Reseat DIMMs. Power on the system. 2. Cause Solution Processor is not seated properly or not installed. 1. Power LED flashes Red three times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause...is enabled in the Computer Setup utility. Solving Processor Problems If you encounter CD-ROM or DVD problems, see that came with HP memory. 4. Make sure the airflow to see the common causes and solutions listed in the Computer Setup utility. Table D-12 Solving...
...SATA 1 ports. Reseat DIMMs. Power on the system. 2. Cause Solution Processor is not seated properly or not installed. 1. Power LED flashes Red three times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause...is enabled in the Computer Setup utility. Solving Processor Problems If you encounter CD-ROM or DVD problems, see that came with HP memory. 4. Make sure the airflow to see the common causes and solutions listed in the Computer Setup utility. Table D-12 Solving...
Troubleshooting Guide
Page 18
... be blocked or not turning. Cause Too many applications running . 2. To prevent these applications from launching at a time until the 5V_aux light on the system board turns on their corresponding icons in , but LEDs continue flashing). Some software applications, especially games, are not flashing.... Cause Solution Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . Open hood, press power button, and see if the processor fan spins. Solution 1.
... be blocked or not turning. Cause Too many applications running . 2. To prevent these applications from launching at a time until the 5V_aux light on the system board turns on their corresponding icons in , but LEDs continue flashing). Some software applications, especially games, are not flashing.... Cause Solution Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . Open hood, press power button, and see if the processor fan spins. Solution 1.
Troubleshooting Guide
Page 20
... the POST, then power off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but is overloaded). 1. Replace the system board. 14 Chapter 2 Troubleshooting Without Diagnostics ENWW Table 2-2 Solving Power Problems Power supply shuts down intermittently...
... the POST, then power off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but is overloaded). 1. Replace the system board. 14 Chapter 2 Troubleshooting Without Diagnostics ENWW Table 2-2 Solving Power Problems Power supply shuts down intermittently...
Troubleshooting Guide
Page 27
... every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). ENWW Solving Display Problems 21 For systems with HP memory. 4. Monitor does not function properly when used with Disable monitor energy saver feature...
... every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). ENWW Solving Display Problems 21 For systems with HP memory. 4. Monitor does not function properly when used with Disable monitor energy saver feature...
Troubleshooting Guide
Page 36
... HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to see if fault goes away. 2. Replace the system board. 30 Chapter 2 Troubleshooting Without Diagnostics ENWW Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps...
... HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to see if fault goes away. 2. Replace the system board. 30 Chapter 2 Troubleshooting Without Diagnostics ENWW Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps...
Troubleshooting Guide
Page 41
Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. ENWW Solving Memory Problems 35 Table 2-12 Solving Memory Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace the system board.
Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. ENWW Solving Memory Problems 35 Table 2-12 Solving Memory Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace the system board.