HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
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... to your limited warranty entitlements. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY SERVICE SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. All ... ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. Worldwide Limited Warranty and Technical Support HP Business Desktop Products Hardware Limited Warranty General This HP Hardware Limited Warranty gives you with HP. HOWEVER, WARRANTY SERVICE AVAILABILITY AND RESPONSE TIMES MAY VARY FROM COUNTRY TO COUNTRY AND MAY...
... to your limited warranty entitlements. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY SERVICE SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. All ... ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. Worldwide Limited Warranty and Technical Support HP Business Desktop Products Hardware Limited Warranty General This HP Hardware Limited Warranty gives you with HP. HOWEVER, WARRANTY SERVICE AVAILABILITY AND RESPONSE TIMES MAY VARY FROM COUNTRY TO COUNTRY AND MAY...
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
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...Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day Desktop d530 3-Year Labor Service; 3-Year On-Site Service HP Point of Sale System 3-Year Limited Hardware Warranty; Next Business Day Desktop d230 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business...Day Desktop d220 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business 1-Year Limited Hardware Warranty; Next Business Day Desktop dx2000 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day rp5000 3-Year...
...Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day Desktop d530 3-Year Labor Service; 3-Year On-Site Service HP Point of Sale System 3-Year Limited Hardware Warranty; Next Business Day Desktop d230 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business...Day Desktop d220 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business 1-Year Limited Hardware Warranty; Next Business Day Desktop dx2000 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day rp5000 3-Year...
Computer Setup (F10) Utility Guide
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.... Ä CAUTION: Restoring a previously saved MBR after a disk utility or the operating system has modified the MBR may vary depending on the disk to become inaccessible. See the Desktop Management Guide for Computer Setup options may cause the data on your specific hardware configuration. 10... www.hp.com Computer Setup (F10) Utility Guide Restores the backup Master Boot Record to the...
.... Ä CAUTION: Restoring a previously saved MBR after a disk utility or the operating system has modified the MBR may vary depending on the disk to become inaccessible. See the Desktop Management Guide for Computer Setup options may cause the data on your specific hardware configuration. 10... www.hp.com Computer Setup (F10) Utility Guide Restores the backup Master Boot Record to the...
Computer Setup (F10) Utility Guide
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... Guide www.hp.com 11 the network controller must reside on the PCI bus or be embedded on the system board.) System IDs Allows you to set in the factory and are normally set : • Asset Tag (16-byte identifier) and Ownership Tag (80-byte identifier displayed during POST). See the Desktop Management Guide...
... Guide www.hp.com 11 the network controller must reside on the PCI bus or be embedded on the system board.) System IDs Allows you to set in the factory and are normally set : • Asset Tag (16-byte identifier) and Ownership Tag (80-byte identifier displayed during POST). See the Desktop Management Guide...
Hardware Reference Guide (2nd Edition)
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...you to switch users if you are not connected to perform certain functions available in combination with other keys to a network domain. Displays the Desktop. Launches Find Computer. Launches My Computer. Launches the Run dialog box. Minimizes all open applications. Launches Find Document. Undoes Minimize All. ... Windows Logo Key + r Windows Logo Key + u Windows Logo Key + Tab Displays or hides the Start menu. Activates the next Taskbar button. 1-4 www.hp.com Hardware Reference Guide Product Features Windows Logo Key Use the Windows Logo key in the Windows operating...
...you to switch users if you are not connected to perform certain functions available in combination with other keys to a network domain. Displays the Desktop. Launches Find Computer. Launches My Computer. Launches the Run dialog box. Minimizes all open applications. Launches Find Document. Undoes Minimize All. ... Windows Logo Key + r Windows Logo Key + u Windows Logo Key + Tab Displays or hides the Start menu. Activates the next Taskbar button. 1-4 www.hp.com Hardware Reference Guide Product Features Windows Logo Key Use the Windows Logo key in the Windows operating...
Hardware Reference Guide (2nd Edition)
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... installed on the computer instead. To verify the type, size, and capacity of the storage devices installed in the illustration. Locating Drive Positions Hardware Upgrades Desktop Drive Positions 1 3.5-inch drive bay (1.44-MB diskette drive shown)* 2 5.25-inch drive bay for more information. Hardware Reference Guide www...
... installed on the computer instead. To verify the type, size, and capacity of the storage devices installed in the illustration. Locating Drive Positions Hardware Upgrades Desktop Drive Positions 1 3.5-inch drive bay (1.44-MB diskette drive shown)* 2 5.25-inch drive bay for more information. Hardware Reference Guide www...
Hardware Reference Guide (2nd Edition)
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The upper limit may be limited by the type and number of options installed. Hardware Reference Guide www.hp.com A-1 Maximum rate of change is derated 1.0° C per 300 m (1000 ft) to 60° C Relative Humidity (noncondensing) Operating ...Maximum Altitude (unpressurized) Operating 10,000 ft 3048 m Nonoperating 30,000 ft 9144 m ✎ Operating temperature is 10° C/Hr. A Specifications HP Point of Sale System rp5000 Desktop Dimensions Height 3.95 inches 10.3 cm Width 13.3 inches 33.78 cm Depth (depth will increase if the computer is 15.1 inches equipped with ...
The upper limit may be limited by the type and number of options installed. Hardware Reference Guide www.hp.com A-1 Maximum rate of change is derated 1.0° C per 300 m (1000 ft) to 60° C Relative Humidity (noncondensing) Operating ...Maximum Altitude (unpressurized) Operating 10,000 ft 3048 m Nonoperating 30,000 ft 9144 m ✎ Operating temperature is 10° C/Hr. A Specifications HP Point of Sale System rp5000 Desktop Dimensions Height 3.95 inches 10.3 cm Width 13.3 inches 33.78 cm Depth (depth will increase if the computer is 15.1 inches equipped with ...
Hardware Reference Guide (2nd Edition)
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... products may discolor or damage the finish. ❏ Occasionally clean the air vents on a sturdy, level surface. Hardware Reference Guide www.hp.com G-1 G Routine Computer Care and Shipping Preparation Routine Computer Care Follow these suggestions to Appendix A, "Specifications" in this also restricts airflow... of the computer and monitor: ■ Operate the computer on the front and back of the desktop unit as needed. Leave a 3-inch (7.6-cm) clearance at the back of the system unit and above the monitor to permit the required airflow. ■ Never operate the computer with ...
... products may discolor or damage the finish. ❏ Occasionally clean the air vents on a sturdy, level surface. Hardware Reference Guide www.hp.com G-1 G Routine Computer Care and Shipping Preparation Routine Computer Care Follow these suggestions to Appendix A, "Specifications" in this also restricts airflow... of the computer and monitor: ■ Operate the computer on the front and back of the desktop unit as needed. Leave a 3-inch (7.6-cm) clearance at the back of the system unit and above the monitor to permit the required airflow. ■ Never operate the computer with ...
Getting Started (3rd Edition)
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...You can manually select or change display settings. Restoring the Software Restore the original operating system and factory-installed software by using the Restore Plus! Protecting the Software To protect ...the software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on making backup copies of your monitor. Refer ...the hard drive. To do so, right-click on the Windows desktop, then click Properties to the operating system or backup utility documentation for the restore solution that came with this CD...
...You can manually select or change display settings. Restoring the Software Restore the original operating system and factory-installed software by using the Restore Plus! Protecting the Software To protect ...the software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on making backup copies of your monitor. Refer ...the hard drive. To do so, right-click on the Windows desktop, then click Properties to the operating system or backup utility documentation for the restore solution that came with this CD...
Getting Started (3rd Edition)
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...on Documentation CD) Provides definitions and instructions for resolving possible hardware or software problems; Canadian, and various international regulations. 6 www.hp.com Getting Started Getting Started ■ Getting Started (available in print and PDF on Documentation CD) Provides safety and regulatory ... tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ■ Desktop Management Guide (PDF on Documentation CD) Provides definitions and "how to" instructions for security and Intelligent Manageability features that ...
...on Documentation CD) Provides definitions and instructions for resolving possible hardware or software problems; Canadian, and various international regulations. 6 www.hp.com Getting Started Getting Started ■ Getting Started (available in print and PDF on Documentation CD) Provides safety and regulatory ... tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ■ Desktop Management Guide (PDF on Documentation CD) Provides definitions and "how to" instructions for security and Intelligent Manageability features that ...
Getting Started (3rd Edition)
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... based on the Documentation CD. 2. Recommended Action Replace the system board. Reflash the ROM using a ROMPaq diskette. Replace the system board. 26 www.hp.com Getting Started Beeps 7 8 Possible Cause System board failure (ROM detected failure prior to video). See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Red Power LED...
... based on the Documentation CD. 2. Recommended Action Replace the system board. Reflash the ROM using a ROMPaq diskette. Replace the system board. 26 www.hp.com Getting Started Beeps 7 8 Possible Cause System board failure (ROM detected failure prior to video). See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Red Power LED...
Computer Setup (F10) Utility Guide (2nd Edition)
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...; Enable/disable network server mode. • Specify whether the password is required for more information. Computer Setup (F10) Utility Guide www.hp.com 9 The first hard drive controller in the order will have priority in order to use some models only.) Allows you to the embedded... attached to set and enable setup (administrator) password. ✎ If the setup password is set and enable power-on password. See the Desktop Management Guide on the Documentation CD for more information. ✎ Support for more information. Also, this password must be recognized as drive C...
...; Enable/disable network server mode. • Specify whether the password is required for more information. Computer Setup (F10) Utility Guide www.hp.com 9 The first hard drive controller in the order will have priority in order to use some models only.) Allows you to the embedded... attached to set and enable setup (administrator) password. ✎ If the setup password is set and enable power-on password. See the Desktop Management Guide on the Documentation CD for more information. ✎ Support for more information. Also, this password must be recognized as drive C...
Computer Setup (F10) Utility Guide (2nd Edition)
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...Desktop Management Guide on the Documentation CD for more information. • Chassis serial number or Universal Unique Identifier (UUID) number if the current number is invalid. (These ID numbers are normally set in the factory and are used to boot from an operating system... installed on a network server. ✎ Feature available on the system board. or Deutsche) for System ID entry. ... USB ports, system audio, and network controllers (some models). Network Service Boot Enables/disables the computer's ability to uniquely identify the system.) • Keyboard...
...Desktop Management Guide on the Documentation CD for more information. • Chassis serial number or Universal Unique Identifier (UUID) number if the current number is invalid. (These ID numbers are normally set in the factory and are used to boot from an operating system... installed on a network server. ✎ Feature available on the system board. or Deutsche) for System ID entry. ... USB ports, system audio, and network controllers (some models). Network Service Boot Enables/disables the computer's ability to uniquely identify the system.) • Keyboard...
Troubleshooting Guide (2nd Edition)
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... Windows is not preloaded, you can download the Diagnostics for Windows SoftPaq from the following Web site: www.hp.com/support The following operation is not on the Desktop or in the Start menu, run the Setup program from the C:\CPQAPPS\DIAGS directory or click Start > ...icon is required only if the diagnostics program software has been loaded on the computer, visit www.hp.com/support to restart the computer, or it may automatically restart. Troubleshooting Guide www.hp.com 1-3 Click Start > Setup Software icon, select Diagnostics for Windows SoftPaq. Close any Windows ...
... Windows is not preloaded, you can download the Diagnostics for Windows SoftPaq from the following Web site: www.hp.com/support The following operation is not on the Desktop or in the Start menu, run the Setup program from the C:\CPQAPPS\DIAGS directory or click Start > ...icon is required only if the diagnostics program software has been loaded on the computer, visit www.hp.com/support to restart the computer, or it may automatically restart. Troubleshooting Guide www.hp.com 1-3 Click Start > Setup Software icon, select Diagnostics for Windows SoftPaq. Close any Windows ...
Troubleshooting Guide (2nd Edition)
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... . Press any key or click the mouse button and, if set, type your password. See the "FailSafe Boot Block ROM" section of the Desktop Management Guide on and the monitor light is bad; Solving Display Problems Problem Cause Blank screen (no video). The cable connections are enabled.... System ROM is not on the monitor and check that the monitor light is in the following table. Check the cable connection from standby mode. 2-18 www.hp.com Troubleshooting Guide Press the power button to resume from the monitor...
... . Press any key or click the mouse button and, if set, type your password. See the "FailSafe Boot Block ROM" section of the Desktop Management Guide on and the monitor light is bad; Solving Display Problems Problem Cause Blank screen (no video). The cable connections are enabled.... System ROM is not on the monitor and check that the monitor light is in the following table. Check the cable connection from standby mode. 2-18 www.hp.com Troubleshooting Guide Press the power button to resume from the monitor...
Troubleshooting Guide (2nd Edition)
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...enabled) in standby mode. The Num Lock key can be on if you want to use has stopped responding to commands. On the Windows Desktop, click Start. 2. Select Shut down the power button for details. Click Shut Down. See the Worldwide Limited Warranty for more than four ...keyboard to the back of the computer and restart the computer. The Shut Down Windows dialog box is in Computer Setup. 2-24 www.hp.com Troubleshooting Guide Keyboard needs repairs. Troubleshooting Without Diagnostics Solving Keyboard and Mouse Problems If you encounter keyboard or mouse problems, see the...
...enabled) in standby mode. The Num Lock key can be on if you want to use has stopped responding to commands. On the Windows Desktop, click Start. 2. Select Shut down the power button for details. Click Shut Down. See the Worldwide Limited Warranty for more than four ...keyboard to the back of the computer and restart the computer. The Shut Down Windows dialog box is in Computer Setup. 2-24 www.hp.com Troubleshooting Guide Keyboard needs repairs. Troubleshooting Without Diagnostics Solving Keyboard and Mouse Problems If you encounter keyboard or mouse problems, see the...
Troubleshooting Guide (2nd Edition)
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...turn on -LAN feature is not set up properly. No active network is network activity. Network controller is not functioning. See the Desktop Management Guide on the Documentation CD. See the Network & Internet Communications Guide on the Documentation CD. See the Network & Internet .... Use the Network control application to enable Wake-on -LAN is working properly. Troubleshooting Guide www.hp.com 2-29 Disable auto-sensing capabilities and force the system into the correct operating mode. Check cabling and network equipment for network problems are listed in the ...
...turn on -LAN feature is not set up properly. No active network is network activity. Network controller is not functioning. See the Desktop Management Guide on the Documentation CD. See the Network & Internet Communications Guide on the Documentation CD. See the Network & Internet .... Use the Network control application to enable Wake-on -LAN is working properly. Troubleshooting Guide www.hp.com 2-29 Disable auto-sensing capabilities and force the system into the correct operating mode. Check cabling and network equipment for network problems are listed in the ...
Troubleshooting Guide (2nd Edition)
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See the Desktop Management Guide on the front of the computer. System files may be damaged. Configuration files are corrupt. Solution Observe the beeps and LED lights on the Documentation CD for more information. Software...the system. Verify that all programs, and restart the computer. See Appendix A, "POST Error Messages" to determine possible causes. If possible, save all data, close all the needed device drivers have been installed. ■ If you encounter software problems, see program packaging for this information). Troubleshooting Guide www.hp.com ...
See the Desktop Management Guide on the front of the computer. System files may be damaged. Configuration files are corrupt. Solution Observe the beeps and LED lights on the Documentation CD for more information. Software...the system. Verify that all programs, and restart the computer. See Appendix A, "POST Error Messages" to determine possible causes. If possible, save all data, close all the needed device drivers have been installed. ■ If you encounter software problems, see program packaging for this information). Troubleshooting Guide www.hp.com ...
Troubleshooting Guide (2nd Edition)
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...second, followed by the AGP slot. 3. Troubleshooting Guide www.hp.com A-15 Replace the system board. AGP graphics cards are not supported by a two-second pause. Invalid ROM based on the Documentation CD. 2. System board failure (ROM detected failure prior to video). Reflash the ...ROM using a ROMPaq diskette. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. POST Error Messages Diagnostic Front...
...second, followed by the AGP slot. 3. Troubleshooting Guide www.hp.com A-15 Replace the system board. AGP graphics cards are not supported by a two-second pause. Invalid ROM based on the Documentation CD. 2. System board failure (ROM detected failure prior to video). Reflash the ...ROM using a ROMPaq diskette. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. POST Error Messages Diagnostic Front...
Troubleshooting Guide (2nd Edition)
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...sure you have disconnected the AC power cord from pins 1 and 2 and put the jumper on power. ✎ You will erase any special system setups along with the date and time. Password Security and Resetting CMOS 3. Resetting the CMOS jumper will not clear CMOS if the power cord ...is important to the CMOS battery 5. See the Desktop Management Guide on the Documentation CD for further instructions on backing up the CMOS settings. 4. B-4 www.hp.com Troubleshooting Guide This clears CMOS. 6. Reconnect the external devices. 9. See the Computer Setup...
...sure you have disconnected the AC power cord from pins 1 and 2 and put the jumper on power. ✎ You will erase any special system setups along with the date and time. Password Security and Resetting CMOS 3. Resetting the CMOS jumper will not clear CMOS if the power cord ...is important to the CMOS battery 5. See the Desktop Management Guide on the Documentation CD for further instructions on backing up the CMOS settings. 4. B-4 www.hp.com Troubleshooting Guide This clears CMOS. 6. Reconnect the external devices. 9. See the Computer Setup...