Hardware Reference Guide - HP rp3000
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... a complete listing of sale industry, "PoweredUSB" is also referred to as "USB+Power," "USBPlusPower," and "RetailUSB." In the point of the hardware and software installed on the computer, run the diagnostic utility (included on the Documentation and Diagnostics DVD. 1 Product Features Standard Configuration Features The HP Point of Sale System rp3000 Configuration NOTE: This product features two optional PoweredUSB ports.
... a complete listing of sale industry, "PoweredUSB" is also referred to as "USB+Power," "USBPlusPower," and "RetailUSB." In the point of the hardware and software installed on the computer, run the diagnostic utility (included on the Documentation and Diagnostics DVD. 1 Product Features Standard Configuration Features The HP Point of Sale System rp3000 Configuration NOTE: This product features two optional PoweredUSB ports.
Hardware Reference Guide - HP rp3000
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...support powered serial port. NOTE: An optional ReadyBoost module is available from HP, but it can be installed if the optional PoweredUSB card is not installed. Rear Panel Components Table 1-2 Rear Panel Components 1 Serial Connector (COM3) (optional) 9 Line-Out Connector for powered audio ...Serial Bus (USB) Connectors 6 Serial Connector (COM1)* 14 PoweredUSB 12v (optional) 7 RJ-45 Network Connector 15 PoweredUSB 24v (optional) 8 Power Cord Connector NOTE: Arrangement and number of connectors may vary by model. * Serial ports can only be configured to Powered Serial Ports on page...
...support powered serial port. NOTE: An optional ReadyBoost module is available from HP, but it can be installed if the optional PoweredUSB card is not installed. Rear Panel Components Table 1-2 Rear Panel Components 1 Serial Connector (COM3) (optional) 9 Line-Out Connector for powered audio ...Serial Bus (USB) Connectors 6 Serial Connector (COM1)* 14 PoweredUSB 12v (optional) 7 RJ-45 Network Connector 15 PoweredUSB 24v (optional) 8 Power Cord Connector NOTE: Arrangement and number of connectors may vary by model. * Serial ports can only be configured to Powered Serial Ports on page...
Hardware Reference Guide - HP rp3000
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...If a ReadyBoost module is a panel covering the opening for the ports on the card. Figure B-6 Lowering the Drive Cage 10. NOTE: If there is installed, you must remove it will reach the power connector on the rear of the chassis, you must remove the ...panel. You may need to plug in order to remove the power cable from the clamp on the chassis so that fasten the card to the chassis (2), and connect the ...new PoweredUSB expansion card, lower the card into the chassis (1), install the screws that it in the Powered USB expansion card.
...If a ReadyBoost module is a panel covering the opening for the ports on the card. Figure B-6 Lowering the Drive Cage 10. NOTE: If there is installed, you must remove it will reach the power connector on the rear of the chassis, you must remove the ...panel. You may need to plug in order to remove the power cable from the clamp on the chassis so that fasten the card to the chassis (2), and connect the ...new PoweredUSB expansion card, lower the card into the chassis (1), install the screws that it in the Powered USB expansion card.
Hardware Reference Guide - HP rp3000
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powered serial port expansion card 36 PoweredUSB expansion card 27 retainer screws 17 S security cable lock 43 drive door 4 HP Business PC Security Lock 44 padlock 44 serial connectors 3, 31 serial number location 4 shipping preparation 49 specifications computer 26 memory 8 U unlocking computer cover 43 USB ports Powered 27 rear panel 3 V ventilation guidelines 48 W Web site HP recycling programs 40 Safety & Comfort Guide 5 ENWW Index 51
powered serial port expansion card 36 PoweredUSB expansion card 27 retainer screws 17 S security cable lock 43 drive door 4 HP Business PC Security Lock 44 padlock 44 serial connectors 3, 31 serial number location 4 shipping preparation 49 specifications computer 26 memory 8 U unlocking computer cover 43 USB ports Powered 27 rear panel 3 V ventilation guidelines 48 W Web site HP recycling programs 40 Safety & Comfort Guide 5 ENWW Index 51
Illustrated Parts & Service Map: HP rp3000 Point of Sale
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...Clear CMOS memory, reboot 4. Replace keyboard. Apply hard drive firmware patch if applicable. 3. For two devices, use SATA 0. rp3000 Illustrated Parts & Service Map 506600-002 page 2 lowed by a 2 second pause 10 2 blinks, once per second, ...HP compatibility. 3. Miscellaneous Parts 1 Optical drive sensor 2 Chassis fan, 60mm * Battery * Mouse, PS2, optical * Mouse, optical, USB * Floating COM port assembly * Hardware kit, includes: - Slot cover, black - lowed by a 2 second pause 8 2 blinks, once per second, followed by a 2 second pause None System does not power...
...Clear CMOS memory, reboot 4. Replace keyboard. Apply hard drive firmware patch if applicable. 3. For two devices, use SATA 0. rp3000 Illustrated Parts & Service Map 506600-002 page 2 lowed by a 2 second pause 10 2 blinks, once per second, ...HP compatibility. 3. Miscellaneous Parts 1 Optical drive sensor 2 Chassis fan, 60mm * Battery * Mouse, PS2, optical * Mouse, optical, USB * Floating COM port assembly * Hardware kit, includes: - Slot cover, black - lowed by a 2 second pause 8 2 blinks, once per second, followed by a 2 second pause None System does not power...
Illustrated Parts & Service Map: HP rp3000 Point of Sale
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.... 2. Hardware Power Management - Remove the computer cover. 4. Refer to enable/disable ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on again...ports, audio, network controllers, SMBus controller, and embedded security devices. Turn on Computer Setup, see the Computer Setup (F10) Utility Guide. The power must first access the Computer Setup Utilities menu. System Setup and Boot Basic system information regarding system information, setup, power...OS. 6. Select HP Insight Diagnostics Offline Edition. 8. rp3000 Illustrated Parts & Service Map 506600-002 page 3
.... 2. Hardware Power Management - Remove the computer cover. 4. Refer to enable/disable ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on again...ports, audio, network controllers, SMBus controller, and embedded security devices. Turn on Computer Setup, see the Computer Setup (F10) Utility Guide. The power must first access the Computer Setup Utilities menu. System Setup and Boot Basic system information regarding system information, setup, power...OS. 6. Select HP Insight Diagnostics Offline Edition. 8. rp3000 Illustrated Parts & Service Map 506600-002 page 3
Quick Setup and Getting Started Guide
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...● Be sure that all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you have been installed. seconds, then plug it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed ...power button to start on power loss is connected into these ports, the monitor will be the default VGA source in Computer Setup. For example, if you are disabled and if the monitor is set included with the computer (some models), and under the reference library at http://www.hp...
...● Be sure that all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you have been installed. seconds, then plug it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed ...power button to start on power loss is connected into these ports, the monitor will be the default VGA source in Computer Setup. For example, if you are disabled and if the monitor is set included with the computer (some models), and under the reference library at http://www.hp...
Service Reference Guide: HP rp3000 Point of Sale
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...Powered Serial Port Caps 53 Configuring Power to a Serial Port 53 Drives ...60 Drive Positions ...60 Installing and Removing Drives 60 Optical Drive ...62 Primary 3.5-inch Internal Hard Drive 64 Chassis Fan ...67 Power Switch/LED Assembly ...67 Modem (some models) ...68 Optical Drive Sensor ...69 Power Supply ...70 System... Board ...71 Battery ...73 Appendix A Connector Pin Assignments Keyboard ...75 Mouse ...75 Ethernet RJ-45 ...76 RJ-11 ...76 Serial Interface, Powered and Non-Powered 76 USB ...77 Powered USB ...77 Line-in Audio ...77...
...Powered Serial Port Caps 53 Configuring Power to a Serial Port 53 Drives ...60 Drive Positions ...60 Installing and Removing Drives 60 Optical Drive ...62 Primary 3.5-inch Internal Hard Drive 64 Chassis Fan ...67 Power Switch/LED Assembly ...67 Modem (some models) ...68 Optical Drive Sensor ...69 Power Supply ...70 System... Board ...71 Battery ...73 Appendix A Connector Pin Assignments Keyboard ...75 Mouse ...75 Ethernet RJ-45 ...76 RJ-11 ...76 Serial Interface, Powered and Non-Powered 76 USB ...77 Powered USB ...77 Line-in Audio ...77...
Service Reference Guide: HP rp3000 Point of Sale
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... access to Computer Setup (F10) Utility and the settings described in this computer. ● Enable the power-on password prompt during system restarts (warm boots) as well as memory count, product name, and other non-error text messages....USB, or parallel ports, audio, or embedded NIC, so that they cannot be used until they are unsecured. ● Enable or disable removable media boot ability. ● Solve system configuration errors detected but not automatically fixed during the Power-On SelfTest (POST). ● Replicate the system setup by saving system configuration information to a USB...
... access to Computer Setup (F10) Utility and the settings described in this computer. ● Enable the power-on password prompt during system restarts (warm boots) as well as memory count, product name, and other non-error text messages....USB, or parallel ports, audio, or embedded NIC, so that they cannot be used until they are unsecured. ● Enable or disable removable media boot ability. ● Solve system configuration errors detected but not automatically fixed during the Power-On SelfTest (POST). ● Replicate the system setup by saving system configuration information to a USB...
Service Reference Guide: HP rp3000 Point of Sale
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... flash the ROM, and make changes to certain plug and play settings under Windows. If the user does not enter the correct power-on NIC models only; Device Security Allows you to set Device Available/Device Hidden for warm boot (Ctrl + Alt + Delete)...Specify whether the password is required for ● Serial Port A ● Serial Port B ● Serial Port C (if an optional serial port expansion card is installed) ● Serial Port D (if an optional serial port expansion card is installed) ● All USB Ports ● System Audio ● Network Controller (some models) Network ...
... flash the ROM, and make changes to certain plug and play settings under Windows. If the user does not enter the correct power-on NIC models only; Device Security Allows you to set Device Available/Device Hidden for warm boot (Ctrl + Alt + Delete)...Specify whether the password is required for ● Serial Port A ● Serial Port B ● Serial Port C (if an optional serial port expansion card is installed) ● Serial Port D (if an optional serial port expansion card is installed) ● All USB Ports ● System Audio ● Network Controller (some models) Network ...
Service Reference Guide: HP rp3000 Point of Sale
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... controller of select power supply models. The Power Supply Diagnosis allows you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. The Smart Array Drive Diagnosis supports SCSI, serial Advanced Technology HP Insight Diagnostics 17 System-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal...
... controller of select power supply models. The Power Supply Diagnosis allows you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. The Smart Array Drive Diagnosis supports SCSI, serial Advanced Technology HP Insight Diagnostics 17 System-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal...
Service Reference Guide: HP rp3000 Point of Sale
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To System board, 24-pin Powered serial port expansion card Powered USB port expansion card 1st SATA Hard drive Optical drive Cable Designator P1 P7 P6 P5 P4 Cable Hard drive Optical drive Serial port, 5V/12V Chassis fan Front power button/LED and Optical drive sensor (left two pins) PCIe X1 riser connector PCI riser connector 24-pin power connector PCA Designator SATA 0 (Dark Blue) SATA 1 (White) COM 2 CHFAN PB/LED PCIEX1RISER PCIRISER PWR Cable Management 41 Cable Connections System board connectors are color-coded to make it easier to find the proper connection.
To System board, 24-pin Powered serial port expansion card Powered USB port expansion card 1st SATA Hard drive Optical drive Cable Designator P1 P7 P6 P5 P4 Cable Hard drive Optical drive Serial port, 5V/12V Chassis fan Front power button/LED and Optical drive sensor (left two pins) PCIe X1 riser connector PCI riser connector 24-pin power connector PCA Designator SATA 0 (Dark Blue) SATA 1 (White) COM 2 CHFAN PB/LED PCIEX1RISER PCIRISER PWR Cable Management 41 Cable Connections System board connectors are color-coded to make it easier to find the proper connection.
Service Reference Guide: HP rp3000 Point of Sale
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...chassis (2), and lift the card up and out of the chassis, you must remove the panel. USB PlusPower Ports 51 Figure 6-24 Removing the PoweredUSB Expansion Card To install a powered USB card, reverse the installation procedures. 4. Unplug the cables from the clamp on the chassis (see following... image) so that fasten the card to remove the power cable from the card (1), remove the ...
...chassis (2), and lift the card up and out of the chassis, you must remove the panel. USB PlusPower Ports 51 Figure 6-24 Removing the PoweredUSB Expansion Card To install a powered USB card, reverse the installation procedures. 4. Unplug the cables from the clamp on the chassis (see following... image) so that fasten the card to remove the power cable from the card (1), remove the ...
Service Reference Guide: HP rp3000 Point of Sale
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...: When installing the power supply cables, make sure they are properly positioned so they are not cut by the drive cage. Remove the computer cover (Computer Cover on page 50). 7. Remove the powered USB assembly (USB PlusPower Ports on page 38). 3. Then lift the rear of the power supply up at an... angle, and then lift the power supply up slightly on the front of the power supply, and then slide it forward so the power connector lip on the back of the chassis that secure the system...
...: When installing the power supply cables, make sure they are properly positioned so they are not cut by the drive cage. Remove the computer cover (Computer Cover on page 50). 7. Remove the powered USB assembly (USB PlusPower Ports on page 38). 3. Then lift the rear of the power supply up at an... angle, and then lift the power supply up slightly on the front of the power supply, and then slide it forward so the power connector lip on the back of the chassis that secure the system...
Service Reference Guide: HP rp3000 Point of Sale
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... sure that all bootable media (CD or USB device) from the power source before turning it on the source selected as the primary VGA adapter. See Solving Hardware Installation Problems on power loss is always voltage applied to prevent system board or component damage. 94 Appendix D... Troubleshooting Without Diagnostics CAUTION: When the computer is plugged into these ports, the monitor will not function. The computer will...
... sure that all bootable media (CD or USB device) from the power source before turning it on the source selected as the primary VGA adapter. See Solving Hardware Installation Problems on power loss is always voltage applied to prevent system board or component damage. 94 Appendix D... Troubleshooting Without Diagnostics CAUTION: When the computer is plugged into these ports, the monitor will not function. The computer will...
Service Reference Guide: HP rp3000 Point of Sale
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.... Contact an authorized reseller or service provider. Cause Solution Power supply will not open. Open hood, press power button, and see if the system fan spins. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by...a Serial Port" in the Hardware Reference Guide for power. Cause Power supply cable not connected to the processor. 2. Solution See "Configuring Power to powered USB card. 98 Appendix D Troubleshooting Without Diagnostics Solution Make sure power supply cable is not properly attached to powered USB card. Ensure...
.... Contact an authorized reseller or service provider. Cause Solution Power supply will not open. Open hood, press power button, and see if the system fan spins. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by...a Serial Port" in the Hardware Reference Guide for power. Cause Power supply cable not connected to the processor. 2. Solution See "Configuring Power to powered USB card. 98 Appendix D Troubleshooting Without Diagnostics Solution Make sure power supply cable is not properly attached to powered USB card. Ensure...
Service Reference Guide: HP rp3000 Point of Sale
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... page 109 section. Insert a bootable CD or USB device and restart the drive may not have been damaged. Check the hard drive format using fdisk: If NTFS formatting, use a third party reader to a SATA port that has been disabled Run the Computer Setup utility...is trying to boot from the hard drive but the hard 1. Drive responds slowly immediately after power-up. computer. 2. Restore the system to the HP Backup and Recovery Manager User Guide in HP Backup and Recovery Manager. If FAT32 formatting, the hard drive cannot be accessed. 3. Refer to...
... page 109 section. Insert a bootable CD or USB device and restart the drive may not have been damaged. Check the hard drive format using fdisk: If NTFS formatting, use a third party reader to a SATA port that has been disabled Run the Computer Setup utility...is trying to boot from the hard drive but the hard 1. Drive responds slowly immediately after power-up. computer. 2. Restore the system to the HP Backup and Recovery Manager User Guide in HP Backup and Recovery Manager. If FAT32 formatting, the hard drive cannot be accessed. 3. Refer to...
Service Reference Guide: HP rp3000 Point of Sale
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... connected and that all cables are not bent down . Table D-9 Solving Hardware Installation Problems A new device is illuminated, the system still has power. Cable(s) of new external device is not seated or connected properly. You can also use Computer Setup to reconfigure or disable devices... Use Device Manager to determine if you still cannot resolve the issue, contact Customer Support. 110 Appendix D Troubleshooting Without Diagnostics USB ports on the system board. If the LED is not recognized as part of personal injury from electrical shock and/or hot surfaces, be sure ...
... connected and that all cables are not bent down . Table D-9 Solving Hardware Installation Problems A new device is illuminated, the system still has power. Cable(s) of new external device is not seated or connected properly. You can also use Computer Setup to reconfigure or disable devices... Use Device Manager to determine if you still cannot resolve the issue, contact Customer Support. 110 Appendix D Troubleshooting Without Diagnostics USB ports on the system board. If the LED is not recognized as part of personal injury from electrical shock and/or hot surfaces, be sure ...
Service Reference Guide: HP rp3000 Point of Sale
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... device is enabled in Windows. System will not boot from USB flash drive. Ensure USB is fully inserted into the USB port before power-up. Change the default drive letter for "All USB Ports" under Security > Device Security. The computer boots to a USB port that "Device Computer Setup. Solving USB Flash Drive Problems 119 Solving USB Flash Drive Problems If you encounter...
... device is enabled in Windows. System will not boot from USB flash drive. Ensure USB is fully inserted into the USB port before power-up. Change the default drive letter for "All USB Ports" under Security > Device Security. The computer boots to a USB port that "Device Computer Setup. Solving USB Flash Drive Problems 119 Solving USB Flash Drive Problems If you encounter...
Service Reference Guide: HP rp3000 Point of Sale
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... software 121 USB flash drive 119 processor problems 115 R Recovery Disc Set 21 removal and replacement battery 73 chassis fan 67 fan 67 LED assembly 67 modem 68 optical drive sensor 69 power supply 70 power switch/LED assembly 67 SFF computer cover 38 SFF optical drive 62 system board 71... port expansion card 55 PoweredUSB expansion card 50 RJ-11 pin assignments 76 S safety and comfort 92 safety precautions cleaning 30 SATA connectors on system board 23 data cable pinouts 24 hard drive characteristics 23 pin assignments 79 power cable pinouts 24 screws, correct size 32 security cable lock 35 HP...
... software 121 USB flash drive 119 processor problems 115 R Recovery Disc Set 21 removal and replacement battery 73 chassis fan 67 fan 67 LED assembly 67 modem 68 optical drive sensor 69 power supply 70 power switch/LED assembly 67 SFF computer cover 38 SFF optical drive 62 system board 71... port expansion card 55 PoweredUSB expansion card 50 RJ-11 pin assignments 76 S safety and comfort 92 safety precautions cleaning 30 SATA connectors on system board 23 data cable pinouts 24 hard drive characteristics 23 pin assignments 79 power cable pinouts 24 screws, correct size 32 security cable lock 35 HP...
