User Manual
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... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
User Manual
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Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
User Manual
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... LIST Description Prints the control panel menu map, which shows the layout and current settings of the print cartridges, fuser kit, and transfer kit in the printer on the HP Color LaserJet 4700. Prints the printer configuration page. Displays the status of the control panel menu items. See Printer... samples for the supplies; Prints the estimated remaining life for different RGB values. Prints the available PCL fonts. reports statistics on the HP Color LaserJet 4700. Prints the available PS (emulated PostScript) fonts. The samples act as a guide for different CMYK values.
... LIST Description Prints the control panel menu map, which shows the layout and current settings of the print cartridges, fuser kit, and transfer kit in the printer on the HP Color LaserJet 4700. Prints the printer configuration page. Displays the status of the control panel menu items. See Printer... samples for the supplies; Prints the estimated remaining life for different RGB values. Prints the available PCL fonts. reports statistics on the HP Color LaserJet 4700. Prints the available PS (emulated PostScript) fonts. The samples act as a guide for different CMYK values.
User Manual
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... information. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to process the cleaning page. Performs all .... Select CLEANING INTERVAL to create a cleaning page for automatic cleaning. Select CREATE CLEANING PAGE to set the interval for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. See Using the cleaning page for more information. The COLOR RET menu item allows you to make...
... information. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to process the cleaning page. Performs all .... Select CLEANING INTERVAL to create a cleaning page for automatic cleaning. Select CREATE CLEANING PAGE to set the interval for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. See Using the cleaning page for more information. The COLOR RET menu item allows you to make...
User Manual
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...the chance of paper jams. ● Do not use paper that media could meet all of the image fuser. To order HP Color LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in temperature and humidity). This may be due to abnormal characteristics of paper and other ... emissions, or that can damage the printer In rare circumstances, paper can handle many types of the printing environment or to http://www.hp.com/ghp/buyonline.html worldwide. 94 Chapter 4 Printing tasks ENWW This section provides guidelines and specifications for example, extremes in the United ...
...the chance of paper jams. ● Do not use paper that media could meet all of the image fuser. To order HP Color LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in temperature and humidity). This may be due to abnormal characteristics of paper and other ... emissions, or that can damage the printer In rare circumstances, paper can handle many types of the printing environment or to http://www.hp.com/ghp/buyonline.html worldwide. 94 Chapter 4 Printing tasks ENWW This section provides guidelines and specifications for example, extremes in the United ...
User Manual
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...compromised. When the printer prompts you for the paper type, select the correct media type for Macintosh computers. Hewlett-Packard recommends using HP Color Laser Glossy Photo Paper and soft glossy papers designed for use the following guidelines: ● Handle transparencies using the edges. ...Oils from a tray that the media type selected on special types of media. Load the media in the printer or wrap around the fuser, causing damage to work together for optimum printing results. ● In either the software application or the driver, select GLOSSY, HEAVY GLOSSY...
...compromised. When the printer prompts you for the paper type, select the correct media type for Macintosh computers. Hewlett-Packard recommends using HP Color Laser Glossy Photo Paper and soft glossy papers designed for use the following guidelines: ● Handle transparencies using the edges. ...Oils from a tray that the media type selected on special types of media. Load the media in the printer or wrap around the fuser, causing damage to work together for optimum printing results. ● In either the software application or the driver, select GLOSSY, HEAVY GLOSSY...
User Manual
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...sides (duplexed), and totals of media that has passed through the printer. Press to highlight INFORMATION. 3. For more information, see Non-HP print cartridges. This page count includes the number of pages that were printed on one side, the number that provides information about those ...configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. Press Menu to highlight PRINT USAGE PAGE. 5. Press to the Ready state after printing the usage page....
...sides (duplexed), and totals of media that has passed through the printer. Press to highlight INFORMATION. 3. For more information, see Non-HP print cartridges. This page count includes the number of pages that were printed on one side, the number that provides information about those ...configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. Press Menu to highlight PRINT USAGE PAGE. 5. Press to the Ready state after printing the usage page....
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...To replace the print cartridge 1. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. The printer can continue to replace the cartridge. Replacing a print ...it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Lift the top cover of its useful life, the control panel displays a message recommending that ...
...To replace the print cartridge 1. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. The printer can continue to replace the cartridge. Replacing a print ...it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Lift the top cover of its useful life, the control panel displays a message recommending that ...
User Manual
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...supplies When you use of the printer for removing supplies. ● The printer should be replaced. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting... Solve a Problem. The notification to order supplies allows ample time to order new supplies before they need to the side of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. For instructions on a flat,...
...supplies When you use of the printer for removing supplies. ● The printer should be replaced. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting... Solve a Problem. The notification to order supplies allows ample time to order new supplies before they need to the side of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. For instructions on a flat,...
User Manual
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... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
User Manual
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...; Are all necessary cables connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on/off switch in this printer. 178 Chapter...
...; Are all necessary cables connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on/off switch in this printer. 178 Chapter...
User Manual
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... is longer or shorter in the 1. Press to access help. Press to select another tray. 3. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the tray. Press to see step by step information. Press and to step through the instructions...
... is longer or shorter in the 1. Press to access help. Press to select another tray. 3. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the tray. Press to see step by step information. Press and to step through the instructions...
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... a laser error has occured. Humidity sensor 1. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Printing cannot continue. Verify that all memory installed. A fuser error has occurred. Magenta 3 - If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Values of all DDR SDRAM meets specifications and...
... a laser error has occured. Humidity sensor 1. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Printing cannot continue. Verify that all memory installed. A fuser error has occurred. Magenta 3 - If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Values of all DDR SDRAM meets specifications and...
User Manual
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...is in the process of the printer is open. Turn the printer off . The engine is calibrating. No action necessary. that the fuser is being processed. This message is aborted and no pages will continue to be closed. The top cover needs to eject jammed pages automatically...CLOSE FRONT COVERS For help press CLEANING DISK X% COMPLETE Cleaning... The printer will automatically restart. NOTE This message might also appear if the fuser is cleared. Turn the printer on the active data channel is doing an internal test. PJL encountered a request for detailed information. The...
...is in the process of the printer is open. Turn the printer off . The engine is calibrating. No action necessary. that the fuser is being processed. This message is aborted and no pages will continue to be closed. The top cover needs to eject jammed pages automatically...CLOSE FRONT COVERS For help press CLEANING DISK X% COMPLETE Cleaning... The printer will automatically restart. NOTE This message might also appear if the fuser is cleared. Turn the printer on the active data channel is doing an internal test. PJL encountered a request for detailed information. The...
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... or make 2. Press to access the SUPPLIES STATUS menu. INTERNAL = ROM directly on . If the error persists, contact HP Support at http://www.hp.com/support/clj4700. ENWW Control panel messages 197 Press and to continue. No action necessary. This message generally appears for a... fully seated. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press LOAD TRAY 1: Description Recommended action The fuser is not installed or is loaded and configured for approximately 15 seconds when the printer emerges from the location specified. DDR SDRAM...
... or make 2. Press to access the SUPPLIES STATUS menu. INTERNAL = ROM directly on . If the error persists, contact HP Support at http://www.hp.com/support/clj4700. ENWW Control panel messages 197 Press and to continue. No action necessary. This message generally appears for a... fully seated. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press LOAD TRAY 1: Description Recommended action The fuser is not installed or is loaded and configured for approximately 15 seconds when the printer emerges from the location specified. DDR SDRAM...
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... server for the message. Press to be ordered. 9. Repeat the previous steps as a result of this printer. 3. alternates with Ready The fuser is also available from the embedded Web server. The printer 1. More than one supply item is nearing the 1. Printing will continue until a ...required as necessary for the message. Obtain the part number for the fuser kit. ORDER FUSER KIT LESS THAN XXX PAGES For help for each supply that a non-HP print If you believe you purchased an HP cartridge, cartridge is ready and will display the consumption levels of pages ...
... server for the message. Press to be ordered. 9. Repeat the previous steps as a result of this printer. 3. alternates with Ready The fuser is also available from the embedded Web server. The printer 1. More than one supply item is nearing the 1. Printing will continue until a ...required as necessary for the message. Obtain the part number for the fuser kit. ORDER FUSER KIT LESS THAN XXX PAGES For help for each supply that a non-HP print If you believe you purchased an HP cartridge, cartridge is ready and will display the consumption levels of pages ...
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..., press . CAUTION The image transfer unit can continue although print quality might be easily damaged. 4. Install a new fuser unit and secure with REPLACE FUSER KIT To continue press Description Recommended action The printer is executing a disable cartridge check or component test where the component ...selected is nearing the end of its life. 1. REPLACE FUSER KIT For help press REPLACE FUSER KIT For help press alternates with thumb screws. 5. Install a new print cartridge. 6. The fuser kit has reached the end of life and the COLOR SUPPLY OUT setting...
..., press . CAUTION The image transfer unit can continue although print quality might be easily damaged. 4. Install a new fuser unit and secure with REPLACE FUSER KIT To continue press Description Recommended action The printer is executing a disable cartridge check or component test where the component ...selected is nearing the end of its life. 1. REPLACE FUSER KIT For help press REPLACE FUSER KIT For help press alternates with thumb screws. 5. Install a new print cartridge. 6. The fuser kit has reached the end of life and the COLOR SUPPLY OUT setting...
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... the page completely settles in place without bending it . Use only media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Adjust the media width guide to hold media firmly in the output bin before removing it over. Adjust input...media into the output bin. page completely settles in a controlled environment. Print media is installed incorrectly, causing repeated jams. Verify that meets HP specifications. If the media is heavier than 105 g/m2 (28 lb) is perforated or embossed. Print media has rough or jagged edges. ...
... the page completely settles in place without bending it . Use only media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Adjust the media width guide to hold media firmly in the output bin before removing it over. Adjust input...media into the output bin. page completely settles in a controlled environment. Print media is installed incorrectly, causing repeated jams. Verify that meets HP specifications. If the media is heavier than 105 g/m2 (28 lb) is perforated or embossed. Print media has rough or jagged edges. ...
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Insert the tray into the printer. 5. Check to clear a jam in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Use the procedures in this section to make sure the media is loaded correctly. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 Make sure all trays are completely closed.
Insert the tray into the printer. 5. Check to clear a jam in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Use the procedures in this section to make sure the media is loaded correctly. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 Make sure all trays are completely closed.
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It is 190°C (374°F). Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Wait ten minutes to allow the fuser to remove it. 3. Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Open the top and front covers. 2. Do not touch the fuser. Clearing a jam in the top cover area WARNING! The fuser's operating temperature is hot and could cause burns!
It is 190°C (374°F). Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Wait ten minutes to allow the fuser to remove it. 3. Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Open the top and front covers. 2. Do not touch the fuser. Clearing a jam in the top cover area WARNING! The fuser's operating temperature is hot and could cause burns!