ProLiant Essentials Foundation Pack Installation Guide
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... Installation Guidelines SmartStart performs server setup by assisting hardware configuration and installation of systems running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. Follow the on server configuration and OS installation. Download the latest Management CD from www.hp.com/servers/manage • Download the latest individual software components from the Software and Driver download pages available from www.hp.com/support • Use HP SIM and Version Control...
... Installation Guidelines SmartStart performs server setup by assisting hardware configuration and installation of systems running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. Follow the on server configuration and OS installation. Download the latest Management CD from www.hp.com/servers/manage • Download the latest individual software components from the Software and Driver download pages available from www.hp.com/support • Use HP SIM and Version Control...
Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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... the ROM-based utilities and vendor-supplied operating system media before manually installing server support software from the SmartStart 7.30 CD. Drivers for these products are included in the ProLiant Support Pack for Microsoft Windows Server 2003. The following Hot Plug RAID Memory driver and utility are included in Version 7.30A and later of the ProLiant Support Pack for Microsoft Windows Server 2003: • HP ProLiant Hot-Plug Memory Configuration Utility for Windows Server 2003 • HP ProLiant Hot Plug Memory Driver for Windows Server 2003 Lights-Out management support Lights...
... the ROM-based utilities and vendor-supplied operating system media before manually installing server support software from the SmartStart 7.30 CD. Drivers for these products are included in the ProLiant Support Pack for Microsoft Windows Server 2003. The following Hot Plug RAID Memory driver and utility are included in Version 7.30A and later of the ProLiant Support Pack for Microsoft Windows Server 2003: • HP ProLiant Hot-Plug Memory Configuration Utility for Windows Server 2003 • HP ProLiant Hot Plug Memory Driver for Windows Server 2003 Lights-Out management support Lights...
Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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... 4200 Controller will require regeneration. Compaq Smart Array Cluster Storage Controller • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/2757.html 20 Software fault tolerant volumes (dynamic disks) fail during Setup. Description When a device driver for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/6397.html CPQCISSE.SYS Version 5.42.2.32 (or later) is updated, the Windows Server 2003 operating system may request a reboot. Smart Array Cluster Controller Firmware Version...
... 4200 Controller will require regeneration. Compaq Smart Array Cluster Storage Controller • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/2757.html 20 Software fault tolerant volumes (dynamic disks) fail during Setup. Description When a device driver for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/6397.html CPQCISSE.SYS Version 5.42.2.32 (or later) is updated, the Windows Server 2003 operating system may request a reboot. Smart Array Cluster Controller Firmware Version...
Implementing Novell NetWare 6.5 on ProLiant servers integration note
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.... Power on HP ProLiant Servers Matrix: http://h71028.www7.hp.com/enterprise/cache/470230-0-0-0121.html. 2. c. When prompted, press F10 to configure the hardware for Arrays (ORCA). a. a. For servers with default settings. NOTE Older array controllers do not require any additional configuration. Servers with SCSI controllers do not support ORCA, and should be replaced. Press Esc to begin the configuration of the array controller using Option ROM Configuration for the server. Performing a new installation 1. Insert the NetWare 6.5 Operating System...
.... Power on HP ProLiant Servers Matrix: http://h71028.www7.hp.com/enterprise/cache/470230-0-0-0121.html. 2. c. When prompted, press F10 to configure the hardware for Arrays (ORCA). a. a. For servers with default settings. NOTE Older array controllers do not require any additional configuration. Servers with SCSI controllers do not support ORCA, and should be replaced. Press Esc to begin the configuration of the array controller using Option ROM Configuration for the server. Performing a new installation 1. Insert the NetWare 6.5 Operating System...
HP ProLiant Servers Troubleshooting Guide
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... Integrated Management Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber's choice ...81 Care Pack ...82 Firmware maintenance ...82 Types of ROM...82 Verifying firmware versions ...84 Updating firmware ...84 HP Smart Update Manager deployment 85 ROM Update Utility ...86 Unsupported processor...
... Integrated Management Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber's choice ...81 Care Pack ...82 Firmware maintenance ...82 Types of ROM...82 Verifying firmware versions ...84 Updating firmware ...84 HP Smart Update Manager deployment 85 ROM Update Utility ...86 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...90 External cabling information ...90 Power capacity ...90 Product configuration resources ...90 Device driver information ...90 DDR3 memory configuration...91 Operating System Version Support...91 Operating system installation and configuration information (for factory-installed operating systems)......... 91 Server configuration information ...91 Installation and configuration information for the server setup software 91 Software installation and configuration of the ...
Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...90 External cabling information ...90 Power capacity ...90 Product configuration resources ...90 Device driver information ...90 DDR3 memory configuration...91 Operating System Version Support...91 Operating system installation and configuration information (for factory-installed operating systems)......... 91 Server configuration information ...91 Installation and configuration information for the server setup software 91 Software installation and configuration of the ...
HP ProLiant Servers Troubleshooting Guide
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... utility recognizes and tests the device, run HP Insight Diagnostics (on page 77). 13. CAUTION: Only authorized technicians trained by removing all necessary software updates, such as device drivers, ROM updates, and patches, are the correct lengths. Hardware problems 42 If the "Unsupported processor detected" message is set correctly. If you do not run RBSU to be sure all switch settings are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Save and exit the utility. To see "Video problems...
... utility recognizes and tests the device, run HP Insight Diagnostics (on page 77). 13. CAUTION: Only authorized technicians trained by removing all necessary software updates, such as device drivers, ROM updates, and patches, are the correct lengths. Hardware problems 42 If the "Unsupported processor detected" message is set correctly. If you do not run RBSU to be sure all switch settings are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Save and exit the utility. To see "Video problems...
HP ProLiant Servers Troubleshooting Guide
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... the server COM port. By default, the auto-configuration process configures the system for the modes supported by the server. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to operate normally without resulting in system failure. For more information on RBSU, see the BIOS Serial Console User Guide on the Documentation...
... the server COM port. By default, the auto-configuration process configures the system for the modes supported by the server. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to operate normally without resulting in system failure. For more information on RBSU, see the BIOS Serial Console User Guide on the Documentation...
HP ProLiant Servers Troubleshooting Guide
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... Enter key. 6. WARNING! Software tools and solutions 73 To configure arrays, see the HP ROM-Based Setup Utility User Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00729544/c00729544.pdf). Select the System Options menu. 3. WARNING! This option should NOT be used by qualified service personnel. Press the Enter key to access RBSU. 2. During the server startup sequence, press the F9 key to clear the warning. 5. Select Serial Number. The diagnostic report...
... Enter key. 6. WARNING! Software tools and solutions 73 To configure arrays, see the HP ROM-Based Setup Utility User Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00729544/c00729544.pdf). Select the System Options menu. 3. WARNING! This option should NOT be used by qualified service personnel. Press the Enter key to access RBSU. 2. During the server startup sequence, press the F9 key to clear the warning. 5. Select Serial Number. The diagnostic report...
HP ProLiant Servers Troubleshooting Guide
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... configure the board. Error messages 103 Logical Drives May Be Marked FAILED Until Corrected Description: At power up the server and storage enclosure at reset initialization in this logical drive has failed. No Configuration for Array Accelerator Board Description: The array accelerator board has not been configured. Action: If a drive or enclosure has been removed or disconnected, do the following: 1. Reboot the server. 2. Check cabling. 3. Logical Drive X Status = Wrong Drive Replaced Description: A physical drive in the posted-write memory; Replace the original drive...
... configure the board. Error messages 103 Logical Drives May Be Marked FAILED Until Corrected Description: At power up the server and storage enclosure at reset initialization in this logical drive has failed. No Configuration for Array Accelerator Board Description: The array accelerator board has not been configured. Action: If a drive or enclosure has been removed or disconnected, do the following: 1. Reboot the server. 2. Check cabling. 3. Logical Drive X Status = Wrong Drive Replaced Description: A physical drive in the posted-write memory; Replace the original drive...
HP ProLiant Servers Troubleshooting Guide
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... to unrecoverable drive errors • Expansion aborted due to array accelerator errors Action: • Press the F1 key to continue with logical drives disabled Select "F2" to accept data loss and to the latest firmware version ("Firmware maintenance" on the following drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Action: Run the server setup utility and correct the configuration. Action: The indicated drives are running firmware that...
... to unrecoverable drive errors • Expansion aborted due to array accelerator errors Action: • Press the F1 key to continue with logical drives disabled Select "F2" to accept data loss and to the latest firmware version ("Firmware maintenance" on the following drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Action: Run the server setup utility and correct the configuration. Action: The indicated drives are running firmware that...
HP ProLiant Servers Troubleshooting Guide
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... 15 rack warnings 15 RAID configuration 158 RAID memory 70, 123 RBSU (ROM-Based Setup Utility) 43, 68, 70 RBSU configuration 69 read/write errors 44 read/write issue, tape drive 53 real-time clock battery failing 174 reconfiguring software 63 redundancy state 120 redundant cabling configuration 153, 154 redundant controller operation 102 redundant path failure 120 redundant ROM 66, 75, 82, 129 registering the server 88 reloading software 63 remote ROM flash 65, 66 remote ROM flash problems 65 remote support...
... 15 rack warnings 15 RAID configuration 158 RAID memory 70, 123 RBSU (ROM-Based Setup Utility) 43, 68, 70 RBSU configuration 69 read/write errors 44 read/write issue, tape drive 53 real-time clock battery failing 174 reconfiguring software 63 redundancy state 120 redundant cabling configuration 153, 154 redundant controller operation 102 redundant path failure 120 redundant ROM 66, 75, 82, 129 registering the server 88 reloading software 63 remote ROM flash 65, 66 remote ROM flash problems 65 remote support...
HP ProLiant Servers Troubleshooting Guide
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... problem 41 unrecoverable host bus data parity error 175 unrecoverable read error 110 unsupported array accelerator battery attached 157 unsupported processor configuration 110 unsupported processor stepping 86 unsupported wattage 129 updating the firmware 83, 86 updating the operating system 62 updating the system ROM 75, 86 UPS (uninterruptible power supply) 39, 40 USB drive key 47, 83, 84, 85 USB support 75 using this guide 13 utilities 68 utilities, deployment 68 V Version Control Repository Manager (VCRM) 79 video adapter problems 54 video colors 55 video problems...
... problem 41 unrecoverable host bus data parity error 175 unrecoverable read error 110 unsupported array accelerator battery attached 157 unsupported processor configuration 110 unsupported processor stepping 86 unsupported wattage 129 updating the firmware 83, 86 updating the operating system 62 updating the system ROM 75, 86 UPS (uninterruptible power supply) 39, 40 USB drive key 47, 83, 84, 85 USB support 75 using this guide 13 utilities 68 utilities, deployment 68 V Version Control Repository Manager (VCRM) 79 video adapter problems 54 video colors 55 video problems...
HP ProLiant Servers Troubleshooting Guide
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...features and installation instructions 87 Key features, option part numbers...87 Server and option specifications, symbols, installation warnings, and notices 87 Teardown procedures, part numbers, specifications 88 Technical topics ...88 Product installation resources ...88 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...88 External cabling information ...88 Power capacity ...88 Product configuration resources ...89 Device driver information ...89 DDR3 memory configuration...89 Operating System Version Support...89...
...features and installation instructions 87 Key features, option part numbers...87 Server and option specifications, symbols, installation warnings, and notices 87 Teardown procedures, part numbers, specifications 88 Technical topics ...88 Product installation resources ...88 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...88 External cabling information ...88 Power capacity ...88 Product configuration resources ...89 Device driver information ...89 DDR3 memory configuration...89 Operating System Version Support...89...
HP ProLiant Servers Troubleshooting Guide
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...new hardware component. 8. After installing or replacing boards or other options, run the utility, you need the latest Smart Array Controller device driver. Restart the server. Keep the monitor connected to support the installed processor. For more information, see "Breaking the server down and disconnect power to the server. 2. Check the settings in the server documentation, reduce the server to the minimum hardware configuration by removing all boards are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be...
...new hardware component. 8. After installing or replacing boards or other options, run the utility, you need the latest Smart Array Controller device driver. Restart the server. Keep the monitor connected to support the installed processor. For more information, see "Breaking the server down and disconnect power to the server. 2. Check the settings in the server documentation, reduce the server to the minimum hardware configuration by removing all boards are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be...
HP ProLiant Servers Troubleshooting Guide
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... port to view POST error messages and run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). If an uncorrectable memory error occurs, the system automatically retrieves the good data from a supported boot device. After the settings are remotely configuring does not require a keyboard and mouse. Configuring AMP modes Not all ProLiant servers...
... port to view POST error messages and run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). If an uncorrectable memory error occurs, the system automatically retrieves the good data from a supported boot device. After the settings are remotely configuring does not require a keyboard and mouse. Configuring AMP modes Not all ProLiant servers...
HP ProLiant Servers Troubleshooting Guide
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...; Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for option ROMs provide efficient administration of beeps at completion. When a ROM flash fails or the system ROM becomes corrupted, disaster recovery enables administrators to the alternate ROM version if the new ROM becomes corrupted for any reason. A system reboot is required for a ROM upgrade to upgrade or configure the ROM safely with redundant ROM support. ProLiant servers support either redundant ROM or a ROM...
...; Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for option ROMs provide efficient administration of beeps at completion. When a ROM flash fails or the system ROM becomes corrupted, disaster recovery enables administrators to the alternate ROM version if the new ROM becomes corrupted for any reason. A system reboot is required for a ROM upgrade to upgrade or configure the ROM safely with redundant ROM support. ProLiant servers support either redundant ROM or a ROM...
HP ProLiant Servers Troubleshooting Guide
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... indicated drives are running firmware that is known to cause intermittent problems. Update all drives to Failure During Expansion... (possibly followed by one of the following drive model(s) using ROM Flash Components (download from array accelerator • Expansion aborted due to unrecoverable drive errors • Expansion aborted due to array accelerator errors Action: • Press the F1 key to continue with logical drives disabled Select "F2" to accept data loss and to re-enable logical drives Audible Beeps...
... indicated drives are running firmware that is known to cause intermittent problems. Update all drives to Failure During Expansion... (possibly followed by one of the following drive model(s) using ROM Flash Components (download from array accelerator • Expansion aborted due to unrecoverable drive errors • Expansion aborted due to array accelerator errors Action: • Press the F1 key to continue with logical drives disabled Select "F2" to accept data loss and to re-enable logical drives Audible Beeps...
HP ProLiant Servers Troubleshooting Guide
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..., 89 HP technical support 184 HP troubleshooting resources 85 HP website 85 hub link error 123 I IBM OS/2 188 illegal opcode 123 illegal operator handler 123 iLO (Integrated Lights-Out) 72, 88, 130 iLO messages 178 IMD (Integrated Management Display) 170 IML (Integrated Management Log) 49, 75, 133, 170 Important Safety Information document 12 information required 185 infrastructure error codes 174 Insight Diagnostics 74, 76, 170 installation and configuration 87 installation instructions 86, 87 insufficient adapter resources...
..., 89 HP technical support 184 HP troubleshooting resources 85 HP website 85 hub link error 123 I IBM OS/2 188 illegal opcode 123 illegal operator handler 123 iLO (Integrated Lights-Out) 72, 88, 130 iLO messages 178 IMD (Integrated Management Display) 170 IML (Integrated Management Log) 49, 75, 133, 170 Important Safety Information document 12 information required 185 infrastructure error codes 174 Insight Diagnostics 74, 76, 170 installation and configuration 87 installation instructions 86, 87 insufficient adapter resources...
HP ProLiant Servers Troubleshooting Guide
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... rack warnings 13 RAID configuration 156 RAID memory 68, 121 RBSU (ROM-Based Setup Utility) 41, 66, 67, 68 RBSU configuration 67 read/write errors 42 read/write issue, tape drive 51 real-time clock battery failing 172 reconfiguring software 61 redundancy state 118 redundant cabling configuration 152, 153 redundant controller operation 100 redundant path failure 118, 119 redundant ROM 64, 73, 80, 127 registering the server 86 reloading software 61 remote ROM flash 63 remote ROM flash problems 63 remote support...
... rack warnings 13 RAID configuration 156 RAID memory 68, 121 RBSU (ROM-Based Setup Utility) 41, 66, 67, 68 RBSU configuration 67 read/write errors 42 read/write issue, tape drive 51 real-time clock battery failing 172 reconfiguring software 61 redundancy state 118 redundant cabling configuration 152, 153 redundant controller operation 100 redundant path failure 118, 119 redundant ROM 64, 73, 80, 127 registering the server 86 reloading software 61 remote ROM flash 63 remote ROM flash problems 63 remote support...