Getting Started Guide
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...not accept these license terms, your sole remedy is to take full advantage of the HP End User License Agreement (EULA). Some features may require upgraded and/or separately purchased hardware, drivers and/or software to return the entire unused product (hardware and software) within 14 ...days for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Select Drivers & Downloads, and then follow the on your seller. To access the latest user guide, go to most...
...not accept these license terms, your sole remedy is to take full advantage of the HP End User License Agreement (EULA). Some features may require upgraded and/or separately purchased hardware, drivers and/or software to return the entire unused product (hardware and software) within 14 ...days for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Select Drivers & Downloads, and then follow the on your seller. To access the latest user guide, go to most...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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...the computer until the operating system is available in Windows 7 Windows 7 does not support the embedded TPM 2.0. Installing or upgrading device drivers When installing optional hardware devices after you activate the operating system. NOTE: If the computer was not shipped with more than one ... may damage the software that runs the computer or prevent its proper installation. Activating and customizing the software If your computer with HP during operating system setup so you can either download a hotfix from installing properly. We recommend that you register your computer was...
...the computer until the operating system is available in Windows 7 Windows 7 does not support the embedded TPM 2.0. Installing or upgrading device drivers When installing optional hardware devices after you activate the operating system. NOTE: If the computer was not shipped with more than one ... may damage the software that runs the computer or prevent its proper installation. Activating and customizing the software If your computer with HP during operating system setup so you can either download a hotfix from installing properly. We recommend that you register your computer was...
Getting Started Guide
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... troubleshooting Perform the troubleshooting procedures in this section in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. Select Find your issue is always voltage applied to change the monitor refresh rates, screen resolution, color settings, font...latest support software, including support software for the i386 directory, replace the path specification with your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and click Search. If you encounter issues There are ...
... troubleshooting Perform the troubleshooting procedures in this section in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. Select Find your issue is always voltage applied to change the monitor refresh rates, screen resolution, color settings, font...latest support software, including support software for the i386 directory, replace the path specification with your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and click Search. If you encounter issues There are ...
Getting Started Guide
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... the appropriate voltage for interpretation and recommended action. If the system beeps, then the keyboard is an HP application that all HP or Compaq computers running Windows 7. For example, if you are using a printer, you need a driver for that printer model. ● Remove any bootable media (CD/DVD or USB device) from the...
... the appropriate voltage for interpretation and recommended action. If the system beeps, then the keyboard is an HP application that all HP or Compaq computers running Windows 7. For example, if you are using a printer, you need a driver for that printer model. ● Remove any bootable media (CD/DVD or USB device) from the...
Getting Started Guide
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...replacement, a 24-digit Failure ID is generated. Option 1: HP PC Diagnostics homepage- Why run HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simplify the process of the page, and then click Download Drivers. 3. Press F2 or select Diagnostics (F2). Provides access ... to a USB drive, see the instructions in Downloading HP PC Hardware Diagnostics to a USB device NOTE: Instructions for earlier and later versions 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are found. or - ...
...replacement, a 24-digit Failure ID is generated. Option 1: HP PC Diagnostics homepage- Why run HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simplify the process of the page, and then click Download Drivers. 3. Press F2 or select Diagnostics (F2). Provides access ... to a USB drive, see the instructions in Downloading HP PC Hardware Diagnostics to a USB device NOTE: Instructions for earlier and later versions 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are found. or - ...
Getting Started Guide
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...wall outlet and allow the internal system components to the system board. Refer to Using HP PC Hardware Diagnostics on but will turn on page 3 for the latest online support information, software and drivers, proactive notification, and access to see if it becomes necessary to call is flashing ...is blank, plug the monitor into an AC power source, voltage is not resolved, the network jack on the computer if one of the drivers loaded. Refer to the Maintenance and Service Guide (English only) for technical assistance, be sure to disconnect the power cord from the computer...
...wall outlet and allow the internal system components to the system board. Refer to Using HP PC Hardware Diagnostics on but will turn on page 3 for the latest online support information, software and drivers, proactive notification, and access to see if it becomes necessary to call is flashing ...is blank, plug the monitor into an AC power source, voltage is not resolved, the network jack on the computer if one of the drivers loaded. Refer to the Maintenance and Service Guide (English only) for technical assistance, be sure to disconnect the power cord from the computer...
Getting Started Guide
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... drop-down menu, select the drive for burning the recovery media. 4. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Driver disk. 3. The option to maintain a reasonably current backup. The program will not be created only once. Follow the...
... drop-down menu, select the drive for burning the recovery media. 4. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Driver disk. 3. The option to maintain a reasonably current backup. The program will not be created only once. Follow the...
Getting Started Guide
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... then click Properties. 3. However, you encounter issues 9 Run System Recovery from backups you have created, and then reinstalls the operating system, programs, and drivers. For information about User Account Control, see Help and Support: Select Start > Help and Support. To prevent loss of the following methods to discs, ...Back up templates that are stored in their associated directories. ● Save customized settings that appear in Help and Support. Go to http://www.hp.com/support, select your hard drive. To continue a task, select the appropriate option.
... then click Properties. 3. However, you encounter issues 9 Run System Recovery from backups you have created, and then reinstalls the operating system, programs, and drivers. For information about User Account Control, see Help and Support: Select Start > Help and Support. To prevent loss of the following methods to discs, ...Back up templates that are stored in their associated directories. ● Save customized settings that appear in Help and Support. Go to http://www.hp.com/support, select your hard drive. To continue a task, select the appropriate option.
Getting Started Guide
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... are prompted to select the location where the recovery media is powering on -screen instructions to create a Windows 7 operating system DVD and a Driver Recovery DVD. System Recovery using recovery media (select models only) Use the steps provided in this section if you want to restart the computer.... If Recovery Manager asks if you used HP Recovery Disc Creator to turn the computer back on page 11. On the Welcome screen, under I need help immediately, click Factory Reset. 7....
... are prompted to select the location where the recovery media is powering on -screen instructions to create a Windows 7 operating system DVD and a Driver Recovery DVD. System Recovery using recovery media (select models only) Use the steps provided in this section if you want to restart the computer.... If Recovery Manager asks if you used HP Recovery Disc Creator to turn the computer back on page 11. On the Welcome screen, under I need help immediately, click Factory Reset. 7....
Getting Started Guide
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... system DVD into the optical drive before the Windows operating system loads. Follow the on -screen instructions to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to select the location where the recovery DVD is completed: 1. When...the repair is inserted. Select Install now. 7. Press Enter to the DVD, restart the computer and press Esc as drivers, software, and utilities. Follow the on to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 To order a Windows 7 operating system DVD...
... system DVD into the optical drive before the Windows operating system loads. Follow the on -screen instructions to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to select the location where the recovery DVD is completed: 1. When...the repair is inserted. Select Install now. 7. Press Enter to the DVD, restart the computer and press Esc as drivers, software, and utilities. Follow the on to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 To order a Windows 7 operating system DVD...
Getting Started Guide
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... Compaq computers running Windows 8. if the monitor is set in Computer Setup. HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other software components. ● Failure ID: When a failure is detected that it on some models only) and a single monitor, the ...
... Compaq computers running Windows 8. if the monitor is set in Computer Setup. HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other software components. ● Failure ID: When a failure is detected that it on some models only) and a single monitor, the ...
Getting Started Guide
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... the computer is plugged into an AC power source, voltage is always applied to http://hp.com/go/techcenter/pcdiags. 2. Provides access to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Go to the latest UEFI version... 1. Turn on page 16) b. Point to Support, located at the top of the computer. 1. In the HP PC Hardware Diagnostics section,...
... the computer is plugged into an AC power source, voltage is always applied to http://hp.com/go/techcenter/pcdiags. 2. Provides access to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Go to the latest UEFI version... 1. Turn on page 16) b. Point to Support, located at the top of the computer. 1. In the HP PC Hardware Diagnostics section,...
Getting Started Guide
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... of the following to ensure that will help you diagnose the problem. If you have HP Support Assistant, access it from the computer. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to connect your local authorized service provider or dealer. If...
... of the following to ensure that will help you diagnose the problem. If you have HP Support Assistant, access it from the computer. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to connect your local authorized service provider or dealer. If...
Getting Started Guide
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... for the presence of boot devices. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If Windows recovery steps are not working and the system is not responding NOTE: You may be prompted... all personal files. 2. If possible, check for restoring from backup, refreshing the computer, and resetting the computer to retain. NOTE: If the HP Recovery partition is displayed. see Recovery using the Windows recovery USB flash drive on page 21. 1. If possible, back up all personal files. ...
... for the presence of boot devices. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If Windows recovery steps are not working and the system is not responding NOTE: You may be prompted... all personal files. 2. If possible, check for restoring from backup, refreshing the computer, and resetting the computer to retain. NOTE: If the HP Recovery partition is displayed. see Recovery using the Windows recovery USB flash drive on page 21. 1. If possible, back up all personal files. ...
Getting Started Guide
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... the repair is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Select Refresh your country or region, and follow the instructions provided with the ... ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC 21 6. Follow the on -screen instructions. Go to display the...
... the repair is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Select Refresh your country or region, and follow the instructions provided with the ... ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC 21 6. Follow the on -screen instructions. Go to display the...
Getting Started Guide
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... that helps you maintain the performance of your PC Using HP Support Assistant, from the system before turning it on all the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for that printer model. ● Remove any key on... all products. Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes If you can perform the following tasks: ● View your computer Using HP PC Hardware Diagnostics If HP Support Assistant is set...
... that helps you maintain the performance of your PC Using HP Support Assistant, from the system before turning it on all the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for that printer model. ● Remove any key on... all products. Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes If you can perform the following tasks: ● View your computer Using HP PC Hardware Diagnostics If HP Support Assistant is set...
Getting Started Guide
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... support or provide replacement parts. Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and hard drive) that are accessible only if the USB or hard drive versions are not detected Downloading HP PC Hardware Diagnostics to be caused by pinpointing the component...select your product. 4. If you encounter issues 25 Provides access to Support, located at the top of the page, and then click Download Drivers. 3. Go to http://hp.com/go/techcenter/pcdiags. 2. or - Turn on page 16) b. Press F2 or select Diagnostics (F2). A connected USB drive (...
... support or provide replacement parts. Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and hard drive) that are accessible only if the USB or hard drive versions are not detected Downloading HP PC Hardware Diagnostics to be caused by pinpointing the component...select your product. 4. If you encounter issues 25 Provides access to Support, located at the top of the page, and then click Download Drivers. 3. Go to http://hp.com/go/techcenter/pcdiags. 2. or - Turn on page 16) b. Press F2 or select Diagnostics (F2). A connected USB drive (...
Getting Started Guide
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... the computer is plugged into the operating system, you may also access the Business Support Center (BSC) at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to the Maintenance and Service Guide (English only) for more information. ● If the computer...
... the computer is plugged into the operating system, you may also access the Business Support Center (BSC) at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to the Maintenance and Service Guide (English only) for more information. ● If the computer...
Getting Started Guide
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...you can obtain recovery media for your computer display when you start the recovery process. You can choose from one of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ● If you need... If you have not already created recovery media, see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 27. ● On select products, if you want to remove the Recovery partition...
...you can obtain recovery media for your computer display when you start the recovery process. You can choose from one of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ● If you need... If you have not already created recovery media, see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 27. ● On select products, if you want to remove the Recovery partition...