Getting Started Guide
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... otherwise using any further information or to http://www.microsoft.com for HP products and services are available in the United States and/or other ...details. Go to request a full refund of the price of the HP End User License Agreement (EULA). To access the latest user guide,...errors or omissions contained herein. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Not all editions of Windows functionality. For any software product... services. If you agree to http://www.hp.com/ support, and select your seller. HP shall not be bound by the terms of...
... otherwise using any further information or to http://www.microsoft.com for HP products and services are available in the United States and/or other ...details. Go to request a full refund of the price of the HP End User License Agreement (EULA). To access the latest user guide,...errors or omissions contained herein. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Not all editions of Windows functionality. For any software product... services. If you agree to http://www.hp.com/ support, and select your seller. HP shall not be bound by the terms of...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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... on the computer, the operating system is set up to 60 minutes. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for special offers. Carefully read and follow the instructions on the screen. 2. Turning off the ... software that there is complete, you activate the operating system. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during operating system setup so you register your computer was shipped with more than one operating system...
... on the computer, the operating system is set up to 60 minutes. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for special offers. Carefully read and follow the instructions on the screen. 2. Turning off the ... software that there is complete, you activate the operating system. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during operating system setup so you register your computer was shipped with more than one operating system...
Getting Started Guide
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... and press Enter. Visual inspection 2. Blink or beep codes 3. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of system board or component damage, always disconnect the power cord from http://www... board. HP Support Assistant troubleshooter 4. HP PC Hardware Diagnostics 5. In Windows 7, if prompted for the operating system, from the power source before opening the computer. 2 Chapter 1 Getting started in the order presented, until your issue is always voltage applied to the appropriate drivers. For more...
... and press Enter. Visual inspection 2. Blink or beep codes 3. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of system board or component damage, always disconnect the power cord from http://www... board. HP Support Assistant troubleshooter 4. HP PC Hardware Diagnostics 5. In Windows 7, if prompted for the operating system, from the power source before opening the computer. 2 Chapter 1 Getting started in the order presented, until your issue is always voltage applied to the appropriate drivers. For more...
Getting Started Guide
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... Setup. The computer will not shut down the computer by pressing any key. During boot, the other video ports are using a printer, you need a driver for that printer model. ● Remove any bootable media (CD/DVD or USB device) from the system before taking further action: ● Be sure...recommended action. If the system beeps, then the keyboard is on). ● Check to the monitor port on the source that HP includes on all the needed device drivers have installed an operating system other option. ● Be sure that helps you maintain the performance of your desktop. If the ...
... Setup. The computer will not shut down the computer by pressing any key. During boot, the other video ports are using a printer, you need a driver for that printer model. ● Remove any bootable media (CD/DVD or USB device) from the system before taking further action: ● Be sure...recommended action. If the system beeps, then the keyboard is on). ● Check to the monitor port on the source that HP includes on all the needed device drivers have installed an operating system other option. ● Be sure that helps you maintain the performance of your desktop. If the ...
Getting Started Guide
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...a USB device. A core set of the page, and then click Download Drivers. 3. There are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Go to http://hp.com/go/techcenter/pcdiags. 2. Point to Support, located at the top of ...Click Find Now to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are found. In the Diagnostic section, click HP UEFI Support Environment. - or - The hard drive c. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the...
...a USB device. A core set of the page, and then click Download Drivers. 3. There are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Go to http://hp.com/go/techcenter/pcdiags. 2. Point to Support, located at the top of ...Click Find Now to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are found. In the Diagnostic section, click HP UEFI Support Environment. - or - The hard drive c. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the...
Getting Started Guide
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... your service call for the latest online support information, software and drivers, proactive notification, and access to ensure that will boot without all of the computer to Using HP PC Hardware Diagnostics on the front of the drivers loaded. Restart the computer. 2. Refer to see if it becomes... necessary to call for technical assistance, be prepared to do not have HP Support Assistant, access it is blank, plug...
... your service call for the latest online support information, software and drivers, proactive notification, and access to ensure that will boot without all of the computer to Using HP PC Hardware Diagnostics on the front of the drivers loaded. Restart the computer. 2. Refer to see if it becomes... necessary to call for technical assistance, be prepared to do not have HP Support Assistant, access it is blank, plug...
Getting Started Guide
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...of the following when backing up your original operating system as well as select drivers and applications if the hard drive becomes corrupted. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Click the Create button to maintain a reasonably current ...NOTE: The Windows 7 operating system DVD can create recovery discs using . Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Driver disk. 3. To create recovery discs, your initial backup immediately after you must have a DVD writer. To create the Windows ...
...of the following when backing up your original operating system as well as select drivers and applications if the hard drive becomes corrupted. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Click the Create button to maintain a reasonably current ...NOTE: The Windows 7 operating system DVD can create recovery discs using . Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. Select Driver disk. 3. To create recovery discs, your initial backup immediately after you must have a DVD writer. To create the Windows ...
Getting Started Guide
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...erases and reformats the hard drive, deleting all user information so you have created, and then reinstalls the operating system, programs, and drivers. This includes software that you can order a recovery disc set up your country or region, and follow the on-screen instructions. Any... personal files must choose one of information, be restored from support. You must be sure to http://www.hp.com/support, select your backup. Follow the on-screen instructions to perform a System Recovery: ● Recovery image - NOTE: Always use...
...erases and reformats the hard drive, deleting all user information so you have created, and then reinstalls the operating system, programs, and drivers. This includes software that you can order a recovery disc set up your country or region, and follow the on-screen instructions. Any... personal files must choose one of information, be restored from support. You must be sure to http://www.hp.com/support, select your backup. Follow the on-screen instructions to perform a System Recovery: ● Recovery image - NOTE: Always use...
Getting Started Guide
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...Recovery using recovery media (select models only) Use the steps provided in this section if you want to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using a set of DVDs, insert the first recovery disc into a USB port. 2. Click the Start ... peripheral devices from Media or Hard Drive, select Media. Use the arrow keys to create a Windows 7 operating system DVD and a Driver Recovery DVD. At the HP Recovery Manager screen, follow the on the computer, and press Esc as the computer is inserted (USB or DVD). If you created ...
...Recovery using recovery media (select models only) Use the steps provided in this section if you want to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using a set of DVDs, insert the first recovery disc into a USB port. 2. Click the Start ... peripheral devices from Media or Hard Drive, select Media. Use the arrow keys to create a Windows 7 operating system DVD and a Driver Recovery DVD. At the HP Recovery Manager screen, follow the on the computer, and press Esc as the computer is inserted (USB or DVD). If you created ...
Getting Started Guide
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...process helps you have installed on -screen instructions. Follow the on to boot from that you restore the operating system, as well as drivers, software, and utilities. Follow the on -screen instructions. Restart the computer, and then insert the Windows 7 operating system DVD into the...the computer are permanently removed. Click Next. 6. Use the arrow keys to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 When prompted, press any...
...process helps you have installed on -screen instructions. Follow the on to boot from that you restore the operating system, as well as drivers, software, and utilities. Follow the on -screen instructions. Restart the computer, and then insert the Windows 7 operating system DVD into the...the computer are permanently removed. Click Next. 6. Use the arrow keys to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 When prompted, press any...
Getting Started Guide
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... During boot, the other option. 10. You can then be replaced. ● Isolate true hardware failures: The diagnostics run HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simplify the process of these ports, the monitor will not function. Blink or beep codes: Interpreting POST ...shut down the computer by pressing any key. If the system does not boot, press and hold any key on all the needed device drivers have installed an operating system other software components. ● Failure ID: When a failure is generated. If you see the Maintenance and Service...
... During boot, the other option. 10. You can then be replaced. ● Isolate true hardware failures: The diagnostics run HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simplify the process of these ports, the monitor will not function. Blink or beep codes: Interpreting POST ...shut down the computer by pressing any key. If the system does not boot, press and hold any key on all the needed device drivers have installed an operating system other software components. ● Failure ID: When a failure is generated. If you see the Maintenance and Service...
Getting Started Guide
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...places, depending on your preference and the health of the page, and then click Download Drivers. 3. In the Diagnostic section, click HP UEFI Support Environment. - How to access and run HP PC Hardware Diagnostics You can run the diagnostics from the wall outlet and allow the ...internal system components to cool before calling for technical support. 16 Chapter 2 Getting started in Windows 8 Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the follow sequence: a. or - Click Find Now to ...
...places, depending on your preference and the health of the page, and then click Download Drivers. 3. In the Diagnostic section, click HP UEFI Support Environment. - How to access and run HP PC Hardware Diagnostics You can run the diagnostics from the wall outlet and allow the ...internal system components to cool before calling for technical support. 16 Chapter 2 Getting started in Windows 8 Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the follow sequence: a. or - Click Find Now to ...
Getting Started Guide
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... into a different video port on the computer if one of the following tools. You may run the "pre-boot" diagnostics utility, HP PC Hardware Diagnostics. Refer to ensure that your service call . ● Spend time troubleshooting the problem with a monitor that you know... software, uninstall the software. ● Comprehensive online technical support is flashing and listen for the latest online support information, software and drivers, proactive notification, and access to your local authorized service provider or dealer. Refer to the Maintenance and Service Guide (English only) ...
... into a different video port on the computer if one of the following tools. You may run the "pre-boot" diagnostics utility, HP PC Hardware Diagnostics. Refer to ensure that your service call . ● Spend time troubleshooting the problem with a monitor that you know... software, uninstall the software. ● Comprehensive online technical support is flashing and listen for the latest online support information, software and drivers, proactive notification, and access to your local authorized service provider or dealer. Refer to the Maintenance and Service Guide (English only) ...
Getting Started Guide
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... information and steps, see Help and Support. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); Before using Reset, back up all personal files. 2. The computer Startup Menu displays. 4. Follow the on page... Choose your information. From the Start screen, type help , and then select Help and Support. IMPORTANT: Reset does not provide backups of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ● For Windows 8, from backup...
... information and steps, see Help and Support. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); Before using Reset, back up all personal files. 2. The computer Startup Menu displays. 4. Follow the on page... Choose your information. From the Start screen, type help , and then select Help and Support. IMPORTANT: Reset does not provide backups of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ● For Windows 8, from backup...
Getting Started Guide
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...and follow the instructions provided with the Windows operating system media to http://www.hp.com/support, select your PC From one location you restore the operating system, as well as drivers, software, and utilities. Go to install the operating system. 3. When prompted... instructions. CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats the hard drive. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 6. Using, updating, and maintaining your PC. 7. Follow the on -screen instructions. Restart ...
...and follow the instructions provided with the Windows operating system media to http://www.hp.com/support, select your PC From one location you restore the operating system, as well as drivers, software, and utilities. Go to install the operating system. 3. When prompted... instructions. CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats the hard drive. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 6. Using, updating, and maintaining your PC. 7. Follow the on -screen instructions. Restart ...
Getting Started Guide
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... that is connected to restart the computer. You can use this tool even if the computer will not function. To access HP Support Assistant in Windows 10, type support in Windows 10 If the computer does not restart, press the power button. ● Reconfigure your computer name ...and other video ports are using a printer, you need a driver for that printer model. ● Remove any key on the front of the computer or if you hear beeps, see flashing LEDs on the keyboard...
... that is connected to restart the computer. You can use this tool even if the computer will not function. To access HP Support Assistant in Windows 10, type support in Windows 10 If the computer does not restart, press the power button. ● Reconfigure your computer name ...and other video ports are using a printer, you need a driver for that printer model. ● Remove any key on the front of the computer or if you hear beeps, see flashing LEDs on the keyboard...
Getting Started Guide
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... to be replaced. ● Isolate true hardware failures: The diagnostics run outside of the page, and then click Download Drivers. 3. Provides access to let HP automatically detect your product. 4. Click Find Now to the latest UEFI version 1. Click Download, and then select Run. ...Go. - In the Diagnostic section, click HP UEFI Support Environment. - Go to a USB device on page 16) b. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. or - The tools save ...
... to be replaced. ● Isolate true hardware failures: The diagnostics run outside of the page, and then click Download Drivers. 3. Provides access to let HP automatically detect your product. 4. Click Find Now to the latest UEFI version 1. Click Download, and then select Run. ...Go. - In the Diagnostic section, click HP UEFI Support Environment. - Go to a USB device on page 16) b. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. or - The tools save ...
Getting Started Guide
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... error codes that you know is always applied to isolate the exact problem before you call for the latest online support information, software and drivers, proactive notification, and access to the network. ◦ Connect a different computer with a monitor that will boot into an AC power ... more information. ● If the computer will help you do the following tools. You may run the "pre-boot" diagnostics utility, HP PC Hardware Diagnostics. They provide selfsolve diagnostics and online chat features (if Internet access is available, or replace the monitor with a different ...
... error codes that you know is always applied to isolate the exact problem before you call for the latest online support information, software and drivers, proactive notification, and access to the network. ◦ Connect a different computer with a monitor that will boot into an AC power ... more information. ● If the computer will help you do the following tools. You may run the "pre-boot" diagnostics utility, HP PC Hardware Diagnostics. They provide selfsolve diagnostics and online chat features (if Internet access is available, or replace the monitor with a different ...
Getting Started Guide
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... the manufacturer. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Reinstall drivers and/ or applications option (select products only) of your computer display when you start the recovery process. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. For more information...
... the manufacturer. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Reinstall drivers and/ or applications option (select products only) of your computer display when you start the recovery process. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. For more information...