HP ProDesk 405 G6 Support and Manuals
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User Guide - Page 7
... specifications
To find additional HP resources. or - Additional information is located on the rear panel of support:
● Online chat with an HP technician
● Support telephone numbers
Warranty information
● HP service center locations To access this document:
▲ Type HP Documentation in the computer Maintenance and Service Guide on the web at http://www.hp...
User Guide - Page 8
... information, see the computer Maintenance and Service Guide at https://h41369.www4.hp.com/.
Audible beep and light code definitions
See the computer Maintenance and Service Guide at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Follow the instructions to HP at http://www.hp.com/support. Then select User Guides. QuickSpecs include information about the operating...
User Guide - Page 9
...://www.hp.com/support and select Software and Drivers to verify that provide product updates, use this table. Product updates
To locate resources that you have the latest drivers for the computer.
Table 1-5 Where to find diagnostics tools (continued)
Topic
Location
POST error codes
See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to...
Maintenance and Service Guide - Page 10
... Guide to indicate a problem.
The specific graphics card installed and software configuration determines the behavior. Table 1-2 Identifying the rear panel components
Rear panel components
1
USB SuperSpeed port
8
USB SuperSpeed port
2
Thumbscrew
3
Security cable slot
4
Optional port
9
USB SuperSpeed port with support for wake
from S4 or S5 mode with HP Sleep and Charge...
Maintenance and Service Guide - Page 46
... the computer. The computer will restart if it is set to the system board. For example, if you are error
codes that help you cannot resolve it does not restart, press the power button to start the computer. ● Be sure that it is supported on the system. You must disconnect the power cord...
Maintenance and Service Guide - Page 58
... memory with HP memory. 4. Network driver does not detect network controller
Use this information to troubleshoot the computer. Solution
1. Run Computer Setup and enable network controller.
2.
Network controller is disabled.
Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for network problems are listed...
Maintenance and Service Guide - Page 59
... the network controller. Solving network problems 51
correctly.
Solution
Be sure that the other end are operating
the cable.
Be sure that the cable is not configured for a new expansion board were installed. Be sure that the drivers were not accidentally deleted when the drivers for this information to troubleshoot the computer. Select the Network...
Maintenance and Service Guide - Page 65
... support, and language and
keyboard type used in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. To access the Computer Setup Utilities menu, complete these steps: 1. You can access this application directly by pressing f3 during startup. ● Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings...
Maintenance and Service Guide - Page 66
...; DIMM size (for each installed module) ● System BIOS version ● ME Firmware version (Intel only) ● Video BIOS version ● Reference code revision ● Super I/O firmware version ● USB Type-C controller firmware version
58 Chapter 6 Computer Setup (F10) Utility It is saving the Computer Setup (F10) changes because the settings could become corrupted. Computer...
Maintenance and Service Guide - Page 72
... to reset security settings during boot up are checked for specific Computer Setup options can boot from, as well as other data recovery method can extract data from the drive.
● Allow OPAL Hard Drive SED Authentication
Default is disabled. When disabled, most audible beeps from errors, warnings, and password prompts during a service event.
Scheduled Power...
Maintenance and Service Guide - Page 74
...operating system. Allow No Panel configuration When enabled, POST blink and beep codes and error messages are not generated. Audio Device Select to show the device in ... Computer Setup-Advanced (for Directed I/O (VTd) (Intel only) Controls virtualization DMA remapping features of the chipset. Default is disabled. Default is enabled. Video memory size Use this setting requires turning...
Maintenance and Service Guide - Page 78
... POST Messages Enabled mode during POST, such as the memory test. To manually switch to be a problem with them. RTC (real-time clock) battery might be replaced. Run Computer Setup and check the configuration in Advanced > Onboard Devices.
70 Chapter 7 POST error messages POST Message Disabled suppresses most system messages during POST, press any key...
Maintenance and Service Guide - Page 79
... type. with computer turned off.
2. Reconnect keyboard with the chipset.
3. If the problem persists, replace the RTC battery.
163-Time & Date Not Set
Invalid time or date in memory socket
1.
Check for memory support information.
301-Keyboard Error
Keyboard failure.
1. Run Computer Setup or Windows utilities.
2. Be sure that each channel has the same amount of...
Maintenance and Service Guide - Page 98
... this How is data entered into this How is this
and firmware. Only a digitally signed application can be obtained versions of the driver
from Windows. write-protected? on -screen instructions. Select
Identify your product, and then follow the
on-screen
instructions.)
Stores Management Engine Code, Settings, Provisioning Data and iAMT third-party data store. writing data...
Maintenance and Service Guide - Page 105
memory module illustrated 4 installation 19
miscellaneous parts 7 mouse
cleaning 9, 12, 13 problems 47
N network problems 50 nonvolatile memory 87 numeric error codes 70
O operating guidelines 9, 11 overheating, prevention 9, 11
P password
Power-On 76 security 76 Setup 76 POST error messages 70 power cord set requirements country specific 93 power problems 42 power supply illustrated 4 operating ...
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