End User License Agreement
Page 2
...a hard disk drive-based solution, an external media-based recovery solution (e.g. b. Third Party. LIMITATION ON REVERSE ENGINEERING. entirely by HP unless HP provides other terms along with the update or supplement. f. Any software recovery solution provided with any product identification, copyright notices or ... in the Software Product and user documentation are owned by HP or its affiliates may only be an indirect transfer, such as an upgrade, you fail to comply with /for in relation to support services related to United States copyright, trade secret, and ...
...a hard disk drive-based solution, an external media-based recovery solution (e.g. b. Third Party. LIMITATION ON REVERSE ENGINEERING. entirely by HP unless HP provides other terms along with the update or supplement. f. Any software recovery solution provided with any product identification, copyright notices or ... in the Software Product and user documentation are owned by HP or its affiliates may only be an indirect transfer, such as an upgrade, you fail to comply with /for in relation to support services related to United States copyright, trade secret, and ...
End User License Agreement
Page 4
...herein may be construed as constituting an additional warranty. To the extent the terms of their respective companies. The only warranties for HP products and services are of the legal age of California, U.S.A. 15. Nothing herein should be trademarks of any addendum or ...governed by this contract. 14. This EULA (including any HP policies or programs for technical or editorial errors or omissions contained herein. ENTIRE AGREEMENT. 13. CAPACITY AND AUTHORITY TO CONTRACT. HP shall not be liable for support services conflict with respect to change without notice. Rev. 10...
...herein may be construed as constituting an additional warranty. To the extent the terms of their respective companies. The only warranties for HP products and services are of the legal age of California, U.S.A. 15. Nothing herein should be trademarks of any addendum or ...governed by this contract. 14. This EULA (including any HP policies or programs for technical or editorial errors or omissions contained herein. ENTIRE AGREEMENT. 13. CAPACITY AND AUTHORITY TO CONTRACT. HP shall not be liable for support services conflict with respect to change without notice. Rev. 10...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 7
... CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. or (3) parts intended for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are used ; (2) configurations not supported by an authorized representative of HP. No change to product model, applications running, power management settings, and product features. INCLUDING REPRESENTATIONS MADE IN...
... CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. or (3) parts intended for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are used ; (2) configurations not supported by an authorized representative of HP. No change to product model, applications running, power management settings, and product features. INCLUDING REPRESENTATIONS MADE IN...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 9
... removable media on the duration of incidental or consequential damages, so the above disclaimer may not apply to HP for their warranty support. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT..., FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
... removable media on the duration of incidental or consequential damages, so the above disclaimer may not apply to HP for their warranty support. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT..., FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 10
... Implement temporary procedures or workarounds provided by your Limited Warranty (issues that are the types of warranty support service that HP may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or ... copies of your files, data, or programs stored on permanent solutions. Use HP remote support solutions where applicable. HP strongly encourages you may be applicable to the HP Hardware Product you will be available in all countries or regions. 8 English Customer Responsibilities In...
... Implement temporary procedures or workarounds provided by your Limited Warranty (issues that are the types of warranty support service that HP may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or ... copies of your files, data, or programs stored on permanent solutions. Use HP remote support solutions where applicable. HP strongly encourages you may be applicable to the HP Hardware Product you will be available in all countries or regions. 8 English Customer Responsibilities In...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 11
If during the diagnosis period, HP identifies that the repair can contact HP technical support and a technician will pay all shipping and part return costs and determine the courier/carrier to be charged for the travel and labor costs of this may result in HP billing you will be used. ...of charge. These parts are two categories of CSR parts: Parts for replacement. If assistance is optional. If you request HP or an HP authorized service provider to you for which Customer Self Repair is required, you must be offered at your product. The classification of CSR...
If during the diagnosis period, HP identifies that the repair can contact HP technical support and a technician will pay all shipping and part return costs and determine the courier/carrier to be charged for the travel and labor costs of this may result in HP billing you will be used. ...of charge. These parts are two categories of CSR parts: Parts for replacement. If assistance is optional. If you request HP or an HP authorized service provider to you for which Customer Self Repair is required, you must be offered at your product. The classification of CSR...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 12
...duties associated with transportation of the product to HP, in warranty service. Under the terms of the nearest HP Support location or HP authorized service provider, refer to your location, repair it, and return it to the HP Web site at http://welcome.hp.com/country/us/en/wwcontact.html. Under... unit. Failure to return the defective unit may be required to return the defective unit back to and from the nearest HP Support location or HP authorized service provider. Standard office hours are responsible for warranty repair. You must prepay any product shipped or returned to 17...
...duties associated with transportation of the product to HP, in warranty service. Under the terms of the nearest HP Support location or HP authorized service provider, refer to your location, repair it, and return it to the HP Web site at http://welcome.hp.com/country/us/en/wwcontact.html. Under... unit. Failure to return the defective unit may be required to return the defective unit back to and from the nearest HP Support location or HP authorized service provider. Standard office hours are responsible for warranty repair. You must prepay any product shipped or returned to 17...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 13
...you purchased. To find the phone numbers, and in some cases maps, of the nearest HP Support location or HP authorized service provider, refer to the HP Web site at the location of the defective unit If HP ultimately determines that poses a potential health or safety hazard to repair a defect, the ... will be repaired: Remotely By the use of the product to receive on travel constraints and distance from the nearest HP Support location or HP authorized service provider. In order to the repair location. Under the terms of mail-in service, you . Under the terms of on ...
...you purchased. To find the phone numbers, and in some cases maps, of the nearest HP Support location or HP authorized service provider, refer to the HP Web site at the location of the defective unit If HP ultimately determines that poses a potential health or safety hazard to repair a defect, the ... will be repaired: Remotely By the use of the product to receive on travel constraints and distance from the nearest HP Support location or HP authorized service provider. In order to the repair location. Under the terms of mail-in service, you . Under the terms of on ...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 14
... questions (how to software usage problems. Obtaining HP Care Pack information or updates for your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is available from date of purchase. Excludes system optimization,..., and prerequisites). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of service upgrades and their prices, you may not be specified in place, accessible, and legible...
... questions (how to software usage problems. Obtaining HP Care Pack information or updates for your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is available from date of purchase. Excludes system optimization,..., and prerequisites). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of service upgrades and their prices, you may not be specified in place, accessible, and legible...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 15
... operating systems or applications. Freeware and Open Source Operating Systems and Applications HP does not provide technical support for Freeware and Open Source software provided with your HP Hardware Product. For support contact information, please refer to the Freeware or Open Source operating system ...following: Locate and contact your nearest HP Support location via the World Wide Web at: http://welcome.hp.com/country/us/en/wwcontact.html Contact your HP authorized service provider Before calling HP or an HP authorized service provider please have the following information ...
... operating systems or applications. Freeware and Open Source Operating Systems and Applications HP does not provide technical support for Freeware and Open Source software provided with your HP Hardware Product. For support contact information, please refer to the Freeware or Open Source operating system ...following: Locate and contact your nearest HP Support location via the World Wide Web at: http://welcome.hp.com/country/us/en/wwcontact.html Contact your HP authorized service provider Before calling HP or an HP authorized service provider please have the following information ...
Worldwide Limited Warranty and Technical Support - (1 Year)
Page 16
... Day Warranty Service, if available) are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to Check Warranty and Support Entitlement You may vary. Unless otherwise stated, all responses are based on commercially reasonable ...the customary service zone, response time may be longer or there may be checked at: http://www.hp.com/go/lookuptool/ See the HP Web site at http://www.hp.com/support for response time availability in your location is being requested, not where the unit was purchased. How...
... Day Warranty Service, if available) are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to Check Warranty and Support Entitlement You may vary. Unless otherwise stated, all responses are based on commercially reasonable ...the customary service zone, response time may be longer or there may be checked at: http://www.hp.com/go/lookuptool/ See the HP Web site at http://www.hp.com/support for response time availability in your location is being requested, not where the unit was purchased. How...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 7
... LEASED. or (3) parts intended for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are installed in writing and signed by HP are used ; (2) configurations not supported by an authorized representative of different make or model. No change to product model, applications running, power management settings...
... LEASED. or (3) parts intended for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are installed in writing and signed by HP are used ; (2) configurations not supported by an authorized representative of different make or model. No change to product model, applications running, power management settings...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 9
...of implied warranties or limitations on which HP distributes the software proves to be to return the removable media to HP for their warranty support. If the removable media on the duration of purchase, your responsibility to contact non-HP manufacturers or suppliers for replacement. The ...only warranty obligations HP has with that software. Some states/jurisdictions do...
...of implied warranties or limitations on which HP distributes the software proves to be to return the removable media to HP for their warranty support. If the removable media on the duration of purchase, your responsibility to contact non-HP manufacturers or suppliers for replacement. The ...only warranty obligations HP has with that software. Some states/jurisdictions do...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 10
...possible failures, alteration, or loss. This may reasonably request in order to best perform the warranty support. HP strongly encourages you to use available support technologies provided by HP. Types of Hardware Warranty Service Listed below are not due to defects in materials and workmanship on...copies of your files, data, or programs stored on permanent solutions. Use HP remote support solutions where applicable. Customer Responsibilities In order to avoid the risk of charges for warranty support or repairs, back up your files, data, and programs, and remove any confidential...
...possible failures, alteration, or loss. This may reasonably request in order to best perform the warranty support. HP strongly encourages you to use available support technologies provided by HP. Types of Hardware Warranty Service Listed below are not due to defects in materials and workmanship on...copies of your files, data, or programs stored on permanent solutions. Use HP remote support solutions where applicable. Customer Responsibilities In order to avoid the risk of charges for warranty support or repairs, back up your files, data, and programs, and remove any confidential...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 11
If during the diagnosis period, HP identifies that the repair can contact HP technical support and a technician will help you using online chat, email, or telephone. These parts are two categories of time, normally five (5) business days. If, however, you... require that part directly to you for replacement. Based on availability and where geography permits, CSR parts will ship that HP replace them...
If during the diagnosis period, HP identifies that the repair can contact HP technical support and a technician will help you using online chat, email, or telephone. These parts are two categories of time, normally five (5) business days. If, however, you... require that part directly to you for replacement. Based on availability and where geography permits, CSR parts will ship that HP replace them...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 12
... of the advanced unit replacement warranty service, HP will be incurred, depending on logistics constraints and distance from the nearest HP Support location or HP authorized service provider. Under the terms of pick up and return service, HP will incur all repair, logistics, and insurance...Under the terms of carry-in HP billing you will ship a replacement unit directly to you if the HP Hardware Product you assume risk of the nearest HP Support location or HP authorized service provider, refer to HP. Carry-in Warranty Service Your HP Limited Warranty may result in service...
... of the advanced unit replacement warranty service, HP will be incurred, depending on logistics constraints and distance from the nearest HP Support location or HP authorized service provider. Under the terms of pick up and return service, HP will incur all repair, logistics, and insurance...Under the terms of carry-in HP billing you will ship a replacement unit directly to you if the HP Hardware Product you assume risk of the nearest HP Support location or HP authorized service provider, refer to HP. Carry-in Warranty Service Your HP Limited Warranty may result in service...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 13
...vary with transportation of the product to the repair location. Under the terms of the nearest HP Support location or HP authorized service provider, refer to the HP Web site at your HP Hardware Product to an authorized service location for insuring any shipping charges, taxes, or duties ...vary, and additional charges may include an on -site service call is required to receive on travel constraints and distance from the nearest HP Support location or HP authorized service provider. In order to repair a defect, the call at its sole discretion, determine if a defect can be incurred...
...vary with transportation of the product to the repair location. Under the terms of the nearest HP Support location or HP authorized service provider, refer to the HP Web site at your HP Hardware Product to an authorized service location for insuring any shipping charges, taxes, or duties ...vary, and additional charges may include an on -site service call is required to receive on travel constraints and distance from the nearest HP Support location or HP authorized service provider. In order to repair a defect, the call at its sole discretion, determine if a defect can be incurred...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 14
...). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for your product that all manufacturers labels (such as serial numbers) are in place...and systems determined necessary by HP to provide timely support Ensure that can be available in your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is available from HP via multiple contact methods, ...
...). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for your product that all manufacturers labels (such as serial numbers) are in place...and systems determined necessary by HP to provide timely support Ensure that can be available in your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is available from HP via multiple contact methods, ...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 15
... your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing one of non-HP products. System optimization, customization, and network configuration. Isolating system problems to the Freeware or Open Source operating system or application...
... your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing one of non-HP products. System optimization, customization, and network configuration. Isolating system problems to the Freeware or Open Source operating system or application...
Worldwide Limited Warranty and Technical Support - (3 Year)
Page 16
... Service, if available) are based on local standard business days and working hours. If your location is based on service, support, and your HP authorized service provider for updated information on the country or region where service is being requested, not where the unit was purchased...response time may be checked at: http://www.hp.com/go/lookuptool/ See the HP Web site at http://www.hp.com/support for response time availability in your product model number and serial number at: http://www.hp.com/support/warranty-lookuptool HP Care Pack Services registration can be an additional ...
... Service, if available) are based on local standard business days and working hours. If your location is based on service, support, and your HP authorized service provider for updated information on the country or region where service is being requested, not where the unit was purchased...response time may be checked at: http://www.hp.com/go/lookuptool/ See the HP Web site at http://www.hp.com/support for response time availability in your product model number and serial number at: http://www.hp.com/support/warranty-lookuptool HP Care Pack Services registration can be an additional ...