HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... be run. Software issues Some hard drive performance problems appear to mimic hard drive failure, but are exposed to shock events beyond their specifications, they are not limited to): File corruption File fragmentation Read errors Page 2 Identifying, Preventing, Diagnosing,.... Connector issues It is not applicable to shock events. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may need adjustment. Shock events With each new generation of an issue with ...
... be run. Software issues Some hard drive performance problems appear to mimic hard drive failure, but are exposed to shock events beyond their specifications, they are not limited to): File corruption File fragmentation Read errors Page 2 Identifying, Preventing, Diagnosing,.... Connector issues It is not applicable to shock events. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may need adjustment. Shock events With each new generation of an issue with ...
HP Notebook Reference Guide
Page 5
... 4 Using a WLAN ...5 Connecting to an existing WLAN 5 Setting up a new WLAN ...6 Protecting your WLAN ...6 Roaming to another network 7 Using HP Mobile Broadband (select models only 7 Inserting a SIM ...8 Removing a SIM ...8 Using GPS (select models only) ...9 Using Bluetooth wireless devices ...9 Bluetooth...a local area network (LAN) (select models only 13 3 Multimedia ...14 Using the media activity controls ...14 v or region-specific modem cable adapter 11 Selecting a location setting 11 Viewing the current location selection 11 Adding new locations when traveling 12 Connecting to...
... 4 Using a WLAN ...5 Connecting to an existing WLAN 5 Setting up a new WLAN ...6 Protecting your WLAN ...6 Roaming to another network 7 Using HP Mobile Broadband (select models only 7 Inserting a SIM ...8 Removing a SIM ...8 Using GPS (select models only) ...9 Using Bluetooth wireless devices ...9 Bluetooth...a local area network (LAN) (select models only 13 3 Multimedia ...14 Using the media activity controls ...14 v or region-specific modem cable adapter 11 Selecting a location setting 11 Viewing the current location selection 11 Adding new locations when traveling 12 Connecting to...
HP Notebook Reference Guide
Page 11
... you through setting up your computer and turning it on. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about HP notebook computers. support, go /contactHP. Finding more information about the operating system, drivers, troubleshooting tools, and support. To access Help and Support, select ... For U.S. To access this guide, select Start > Help and Support > User Guides. 1 Introduction This guide contains general information about your computer, including product-specific features, backup and recovery, maintenance, and...
... you through setting up your computer and turning it on. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about HP notebook computers. support, go /contactHP. Finding more information about the operating system, drivers, troubleshooting tools, and support. To access Help and Support, select ... For U.S. To access this guide, select Start > Help and Support > User Guides. 1 Introduction This guide contains general information about your computer, including product-specific features, backup and recovery, maintenance, and...
HP Notebook Reference Guide
Page 19
...connections that traditionally link electronic devices such as a host and using the Bluetooth network. WARNING! In some countries or regions, a specific modem cable adapter is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs.... Sharing (ICS) is a limitation of electric shock, fire, or damage to an analog telephone line using Bluetooth devices, see the HP GPS and Location software Help. Using GPS (select models only) 9 When two or more information, see the Bluetooth software Help. ...
...connections that traditionally link electronic devices such as a host and using the Bluetooth network. WARNING! In some countries or regions, a specific modem cable adapter is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs.... Sharing (ICS) is a limitation of electric shock, fire, or damage to an analog telephone line using Bluetooth devices, see the HP GPS and Location software Help. Using GPS (select models only) 9 When two or more information, see the Bluetooth software Help. ...
HP Notebook Reference Guide
Page 21
or region-specific modem cable adapter. Plug the modem cable into the modem jack (1) on the computer. 2. Click Clock, Language, and Region. 3. To use the modem and the ... Viewing the current location selection 1. Connecting to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. or region-specific modem cable adapter Telephone jacks vary by country or region. Plug the modem cable into the modem cable adapter (2). 3. Select Start > Control Panel. 2. Connecting a country...
or region-specific modem cable adapter. Plug the modem cable into the modem jack (1) on the computer. 2. Click Clock, Language, and Region. 3. To use the modem and the ... Viewing the current location selection 1. Connecting to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. or region-specific modem cable adapter Telephone jacks vary by country or region. Plug the modem cable into the modem cable adapter (2). 3. Select Start > Control Panel. 2. Connecting a country...
HP Notebook Reference Guide
Page 24
... may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ● Media buttons ● Media hotkeys (specific keys pressed in combination with instant messaging programs. ● Stream radio programs. ● Create (burn) audio CDs using the installed optical drive (select models only...
... may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ● Media buttons ● Media hotkeys (specific keys pressed in combination with instant messaging programs. ● Stream radio programs. ● Create (burn) audio CDs using the installed optical drive (select models only...
HP Notebook Reference Guide
Page 25
... your computer, select Start > Control Panel > Audio. With the preinstalled software, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in a setting free of background noise. NOTE: Volume can also be controlled through connected headphones. Select Start > Control Panel > Hardware and Sound > Sound...
... your computer, select Start > Control Panel > Audio. With the preinstalled software, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in a setting free of background noise. NOTE: Volume can also be controlled through connected headphones. Select Start > Control Panel > Hardware and Sound > Sound...
HP Notebook Reference Guide
Page 26
... HDMI (High Definition Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on using the webcam, select Start > Help and Support. VGA The external monitor port, or VGA port, ...external monitor port. Video Your computer may have one or more information, see your computer's video ports. NOTE: For product-specific instructions on switching the screen image, see the HP ProtectTools Getting Started guide or the Face Recognition software Help.
... HDMI (High Definition Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on using the webcam, select Start > Help and Support. VGA The external monitor port, or VGA port, ...external monitor port. Video Your computer may have one or more information, see your computer's video ports. NOTE: For product-specific instructions on switching the screen image, see the HP ProtectTools Getting Started guide or the Face Recognition software Help.
HP Notebook Reference Guide
Page 27
... connected to the DisplayPort port on the DisplayPort device. To connect a video or audio device to any compatible digital or audio component. NOTE: For product-specific instructions on the connector latch to the video device, and then see your Getting Started guide. NOTE: To transmit video and/or audio signals through...
... connected to the DisplayPort port on the DisplayPort device. To connect a video or audio device to any compatible digital or audio component. NOTE: For product-specific instructions on the connector latch to the video device, and then see your Getting Started guide. NOTE: To transmit video and/or audio signals through...
HP Notebook Reference Guide
Page 28
...: 1. Connect one end of the cable to the HDMI port on your Getting Started guide. Click Set Default, and then click OK. NOTE: For product-specific instructions on switching the screen image, see the device manufacturer's instructions for HDMI To configure HDMI audio, first connect an audio or video device, such...
...: 1. Connect one end of the cable to the HDMI port on your Getting Started guide. Click Set Default, and then click OK. NOTE: For product-specific instructions on switching the screen image, see the device manufacturer's instructions for HDMI To configure HDMI audio, first connect an audio or video device, such...
HP Notebook Reference Guide
Page 34
... ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learn > Power Plans: Frequently... on power management settings, running : ▲ Select Start > All Programs > Productivity and Tools > HP Power Assistant. - Using HP Power Assistant (select models only) HP Power Assistant allows you make informed decisions on power management: ● Power consumption predictions in hypothetical system...
... ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learn > Power Plans: Frequently... on power management settings, running : ▲ Select Start > All Programs > Productivity and Tools > HP Power Assistant. - Using HP Power Assistant (select models only) HP Power Assistant allows you make informed decisions on power management: ● Power consumption predictions in hypothetical system...
HP Notebook Reference Guide
Page 42
... card. 2. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to the standard specifications of the taskbar. Using ExpressCards (select models only) An ExpressCard is inserted into the ExpressCard slot.
... card. 2. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to the standard specifications of the taskbar. Using ExpressCards (select models only) An ExpressCard is inserted into the ExpressCard slot.
HP Notebook Reference Guide
Page 45
... computer may be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. For more information about device-specific software, see the manufacturer's instructions. An optional docking device or USB hub provides additional USB ports that provides power to the computer using the smart...
... computer may be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. For more information about device-specific software, see the manufacturer's instructions. An optional docking device or USB hub provides additional USB ports that provides power to the computer using the smart...
HP Notebook Reference Guide
Page 46
NOTE: The following procedure to safely remove the USB device. 1. Remove the device. For more information about device-specific software, see the manufacturer's instructions. NOTE: The first time you know that connects a high-speed multimedia or data storage device to the computer. Some 1394 ...
NOTE: The following procedure to safely remove the USB device. 1. Remove the device. For more information about device-specific software, see the manufacturer's instructions. NOTE: The first time you know that connects a high-speed multimedia or data storage device to the computer. Some 1394 ...
HP Notebook Reference Guide
Page 47
...: To reduce the risk of loss of damage to a 1394 connector, do not pull on -screen instructions. 3. Remove the device. For more information about device-specific software, see the manufacturer's instructions. Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the...
...: To reduce the risk of loss of damage to a 1394 connector, do not pull on -screen instructions. 3. Remove the device. For more information about device-specific software, see the manufacturer's instructions. Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the...
HP Notebook Reference Guide
Page 49
... connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. For more information about device-specific software, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to use, ...grounded AC outlet. 3. To disconnect an unpowered external device, turn off and the AC power cord is usually included with the device. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Using a serial device (select models only) Select computer ...
... connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. For more information about device-specific software, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to use, ...grounded AC outlet. 3. To disconnect an unpowered external device, turn off and the AC power cord is usually included with the device. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Using a serial device (select models only) Select computer ...
HP Notebook Reference Guide
Page 68
... viruses, type viruses in the Search box in Help and Support. To provide ongoing protection against newly discovered viruses, antivirus software must be alerted if specific actions are required. You will automatically be a software program you receive an alert. 58 Chapter 7 Security A firewall can be updated. When a firewall is monitored and...
... viruses, type viruses in the Search box in Help and Support. To provide ongoing protection against newly discovered viruses, antivirus software must be alerted if specific actions are required. You will automatically be a software program you receive an alert. 58 Chapter 7 Security A firewall can be updated. When a firewall is monitored and...
HP Notebook Reference Guide
Page 80
... Advanced System Diagnostics Security menu Select Administrator password Power-on password TPM Status TPM Operation To do this Control access to your computer. ● View specification information about the processor, memory size, and system BIOS. The following diagnostic tests are available in test-This test repeats the start-up test does...
... Advanced System Diagnostics Security menu Select Administrator password Power-on password TPM Status TPM Operation To do this Control access to your computer. ● View specification information about the processor, memory size, and system BIOS. The following diagnostic tests are available in test-This test repeats the start-up test does...
HP ProtectTools Getting Started
Page 8
... access for a user or a group 93 Allowing access to a class of devices for one user of a group ......... 94 Allowing access to a specific device for one user of a group 94 Removing settings for a user or a group 95 Resetting the configuration 95 JITA Configuration 95 Creating a JITA ... group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security chip 104...
... access for a user or a group 93 Allowing access to a class of devices for one user of a group ......... 94 Allowing access to a specific device for one user of a group 94 Removing settings for a user or a group 95 Resetting the configuration 95 JITA Configuration 95 Creating a JITA ... group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security chip 104...
HP ProtectTools Getting Started
Page 13
... (PSD), which is useful in order to make recovery of the data more difficult). Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application files,... activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. Computrace for specific individuals or groups of tracking and tracing subscriptions to communication devices for HP ProtectTools (purchased separately) ● Requires separate purchase of users...
... (PSD), which is useful in order to make recovery of the data more difficult). Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application files,... activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. Computrace for specific individuals or groups of tracking and tracing subscriptions to communication devices for HP ProtectTools (purchased separately) ● Requires separate purchase of users...