Compaq Notebook Series - Maintenance, Shipping and Travel Guide
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... or hot when used for a week or more, shut it is designed to clean your notebook or any of Information Technology Equipment (IEC 60950). As a result of increased power consumption, it down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. Liquids and household solvents can permanently damage...
... or hot when used for a week or more, shut it is designed to clean your notebook or any of Information Technology Equipment (IEC 60950). As a result of increased power consumption, it down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. Liquids and household solvents can permanently damage...
Compaq Notebook Series - Maintenance, Shipping and Travel Guide
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...; When traveling by air, carry your work . Traveling with the rest of your luggage. Shut down the notebook. 5. Remove all battery packs and store them in the original packing box or similar protective packaging and label the package as hand baggage. ...from an external power source for shipping or traveling: 1. Maintenance, Shipping and Travel 3-1 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Turn off, then disconnect, all external devices. 4. Back up your...
...; When traveling by air, carry your work . Traveling with the rest of your luggage. Shut down the notebook. 5. Remove all battery packs and store them in the original packing box or similar protective packaging and label the package as hand baggage. ...from an external power source for shipping or traveling: 1. Maintenance, Shipping and Travel 3-1 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Turn off, then disconnect, all external devices. 4. Back up your...
Compaq Notebook Series - Troubleshooting
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... Is an External Device Not Working 1-4 Is Software Functioning Abnormally 1-4 Finding the Help You Need 1-6 Help from Your Notebook 1-6 Help from Documentation 1-6 Help from the World Wide Web 1-7 Help by Telephone 1-8 Help from a Service Provider 1-9... Begin 2-1 Audio Problems 2-2 Sound is not audible 2-2 Sound does not record 2-2 Battery and Power Problems 2-3 Notebook does not turn on 2-3 Notebook turns off unexpectedly 2-3 Indicators are displaying a low-battery condition . . . 2-4 Battery pack does not charge 2-5 Battery pack is warm after charging 2-5 Troubleshooting iii
... Is an External Device Not Working 1-4 Is Software Functioning Abnormally 1-4 Finding the Help You Need 1-6 Help from Your Notebook 1-6 Help from Documentation 1-6 Help from the World Wide Web 1-7 Help by Telephone 1-8 Help from a Service Provider 1-9... Begin 2-1 Audio Problems 2-2 Sound is not audible 2-2 Sound does not record 2-2 Battery and Power Problems 2-3 Notebook does not turn on 2-3 Notebook turns off unexpectedly 2-3 Indicators are displaying a low-battery condition . . . 2-4 Battery pack does not charge 2-5 Battery pack is warm after charging 2-5 Troubleshooting iii
Compaq Notebook Series - Troubleshooting
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... . . . . . 2-6 Battery pack run time is shorter than expected . . . . . 2-7 Standby cannot be initiated 2-7 Hibernation cannot be initiated 2-8 CD or DVD Problems 2-9 CD or DVD drive is not recognized by the system . . 2-9 No alert sounds when a CD or DVD drive is inserted 2-10 Notebook cannot start up from a CD ...or DVD. . . . . 2-10 Notebook cannot read a CD or DVD 2-10 DVD movie does not fill the screen 2-11 DVD play is erratic 2-11 Standby ...
... . . . . . 2-6 Battery pack run time is shorter than expected . . . . . 2-7 Standby cannot be initiated 2-7 Hibernation cannot be initiated 2-8 CD or DVD Problems 2-9 CD or DVD drive is not recognized by the system . . 2-9 No alert sounds when a CD or DVD drive is inserted 2-10 Notebook cannot start up from a CD ...or DVD. . . . . 2-10 Notebook cannot read a CD or DVD 2-10 DVD movie does not fill the screen 2-11 DVD play is erratic 2-11 Standby ...
Compaq Notebook Series - Troubleshooting
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... Network Neighborhood or Network Places 2-34 PC Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not working 2-36 Television... problems 2-37 S-Video jack has 7 pins 2-37 Television is blank 2-37 Temperature Problems 2-38 Notebook feels abnormally hot 2-38 Battery pack is warm ...
... Network Neighborhood or Network Places 2-34 PC Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not working 2-36 Television... problems 2-37 S-Video jack has 7 pins 2-37 Television is blank 2-37 Temperature Problems 2-38 Notebook feels abnormally hot 2-38 Battery pack is warm ...
Compaq Notebook Series - Troubleshooting
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...adapter) into an outlet in Hibernation. On other than an electrical outlet, connect the notebook to your model-specific documentation. To identify the power indicator light on a battery pack, recharge or replace the battery pack. ■ Make sure the power cord and AC adapter cable connections are secure...is receiving adequate power, the power indicator light (AC adapter light or battery light) turns on when connected to the notebook. The notebook may not be in Standby or in a different room and on battery power or is connected to an external power source other models the ...
...adapter) into an outlet in Hibernation. On other than an electrical outlet, connect the notebook to your model-specific documentation. To identify the power indicator light on a battery pack, recharge or replace the battery pack. ■ Make sure the power cord and AC adapter cable connections are secure...is receiving adequate power, the power indicator light (AC adapter light or battery light) turns on when connected to the notebook. The notebook may not be in Standby or in a different room and on battery power or is connected to an external power source other models the ...
Compaq Notebook Series - Troubleshooting
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...3. Overheating can cause the notebook to turn off the notebook with a power switch, slide and hold the power button for 5 seconds. ❏ On a model with the power button or power switch, disconnect the notebook from external power, then remove the battery pack. Press ctrl+alt+delete.... If you are unable to room temperature. Troubleshooting 1-3 Help Is Available Is the Notebook Overheated? It is blocked.
...3. Overheating can cause the notebook to turn off the notebook with a power switch, slide and hold the power button for 5 seconds. ❏ On a model with the power button or power switch, disconnect the notebook from external power, then remove the battery pack. Press ctrl+alt+delete.... If you are unable to room temperature. Troubleshooting 1-3 Help Is Available Is the Notebook Overheated? It is blocked.
Compaq Notebook Series - Troubleshooting
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... or an optional DC cable. (Do not repair or restore software while the notebook is docked or running on battery power.) During the reinstallation: ■ Do not unplug the notebook from external power. ■ Do not shut down the notebook. ■ Do not remove or insert a drive. ■ Do not... instructions in the restoration CD package. Instructions for using the CDs to repair or reinstall software are included in the documentation provided with all notebook models. Help Is Available ■ Back up your data files, then repair or reinstall the software. ❏ To repair or reinstall ...
... or an optional DC cable. (Do not repair or restore software while the notebook is docked or running on battery power.) During the reinstallation: ■ Do not unplug the notebook from external power. ■ Do not shut down the notebook. ■ Do not remove or insert a drive. ■ Do not... instructions in the restoration CD package. Instructions for using the CDs to repair or reinstall software are included in the documentation provided with all notebook models. Help Is Available ■ Back up your data files, then repair or reinstall the software. ❏ To repair or reinstall ...
Compaq Notebook Series - Troubleshooting
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...warm, it to an electrical outlet using the AC adapter. Troubleshooting 2-3 Remove the battery pack from Hibernation, press the power button (or slide the power switch). ■ If the notebook turns off while unattended, the system may be sure the vents are clear of... with your model-specific documentation. To resume from the notebook.) ■ If the notebook is providing adequate power. (If the notebook fails to turn on , the battery pack charge may have exceeded the maximum operating temperature. Connect the notebook to cool down. Make sure all vents are unobstructed...
...warm, it to an electrical outlet using the AC adapter. Troubleshooting 2-3 Remove the battery pack from Hibernation, press the power button (or slide the power switch). ■ If the notebook turns off while unattended, the system may be sure the vents are clear of... with your model-specific documentation. To resume from the notebook.) ■ If the notebook is providing adequate power. (If the notebook fails to turn on , the battery pack charge may have exceeded the maximum operating temperature. Connect the notebook to cool down. Make sure all vents are unobstructed...
Compaq Notebook Series - Troubleshooting
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... Windows 2000 Professional, select Start > Settings > Control Panel. Be sure to a low-battery indicator: ❏ If your work remains on battery power. ❏ If the screen is blank, the notebook may have initiated Hibernation. Compaq strongly recommends that flash or change color. ■ To...unsaved work , then initiate Hibernation. Be sure to replace or recharge the battery pack before again running the notebook on battery power only while Hibernation is lost after restoring power, the notebook may have been unable to external power, then restore from Hibernation. Select ...
... Windows 2000 Professional, select Start > Settings > Control Panel. Be sure to a low-battery indicator: ❏ If your work remains on battery power. ❏ If the screen is blank, the notebook may have initiated Hibernation. Compaq strongly recommends that flash or change color. ■ To...unsaved work , then initiate Hibernation. Be sure to replace or recharge the battery pack before again running the notebook on battery power only while Hibernation is lost after restoring power, the notebook may have been unable to external power, then restore from Hibernation. Select ...
Compaq Notebook Series - Troubleshooting
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...practices. ❏ For information about determining battery pack status. ■ If the battery pack is extremely warm or cool, allow the battery pack to reach room temperature. ■ Make sure that the notebook is connected to your notebook or optional battery pack. Refer to AC power, that ... It may be defective or have reached the end of your model-specific documentation. ❏ For battery pack warranty information, refer to the warranty documentation included with the notebook or a replacement adapter provided by Compaq. ❏ If the adapter is plugged into a power strip...
...practices. ❏ For information about determining battery pack status. ■ If the battery pack is extremely warm or cool, allow the battery pack to reach room temperature. ■ Make sure that the notebook is connected to your notebook or optional battery pack. Refer to AC power, that ... It may be defective or have reached the end of your model-specific documentation. ❏ For battery pack warranty information, refer to the warranty documentation included with the notebook or a replacement adapter provided by Compaq. ❏ If the adapter is plugged into a power strip...
Compaq Notebook Series - Troubleshooting
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... increase the accuracy of all battery pack charge displays," next in this section. ■ To increase the accuracy of all battery pack charge displays: ❏ Fully charge a new battery pack before using it to run the notebook. ❏ Allow an in-use battery pack to discharge to less ...than 10 percent of your model-specific documentation. ❏ For battery pack warranty information, refer to...
... increase the accuracy of all battery pack charge displays," next in this section. ■ To increase the accuracy of all battery pack charge displays: ❏ Fully charge a new battery pack before using it to run the notebook. ❏ Allow an in-use battery pack to discharge to less ...than 10 percent of your model-specific documentation. ❏ For battery pack warranty information, refer to...
Compaq Notebook Series - Troubleshooting
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Standby cannot be initiated Review the information in your model-specific documentation regarding : ■ Battery conservation settings and procedures. ■ Battery storage environments and procedures. ■ Notebook operating environment specifications. Problems and Solutions Battery pack run time is shorter than expected Review the information in your model-specific documentation regarding : ■ How drive media, such as diskettes, CDs, or DVDs, affect Standby. ■ How infrared affects Standby. Troubleshooting 2-7
Standby cannot be initiated Review the information in your model-specific documentation regarding : ■ Battery conservation settings and procedures. ■ Battery storage environments and procedures. ■ Notebook operating environment specifications. Problems and Solutions Battery pack run time is shorter than expected Review the information in your model-specific documentation regarding : ■ How drive media, such as diskettes, CDs, or DVDs, affect Standby. ■ How infrared affects Standby. Troubleshooting 2-7
Compaq Notebook Series - Troubleshooting
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...DVD. ❏ Stop, then restart, the DVD movie. ■ Clean the DVD. Or, change the operating system Power Scheme to provide additional power to the notebook while it is erratic ■ Close all other programs while playing the DVD. (It may be necessary to restart Windows to process the copyright material... at the beginning of play: ❏ Allow time for the system to free all resources.) ■ Play the DVD while running on battery power. ■ If video corruption occurs at the top and bottom of CD or DVD. To view the standard format, turn over the DVD, ...
...DVD. ❏ Stop, then restart, the DVD movie. ■ Clean the DVD. Or, change the operating system Power Scheme to provide additional power to the notebook while it is erratic ■ Close all other programs while playing the DVD. (It may be necessary to restart Windows to process the copyright material... at the beginning of play: ❏ Allow time for the system to free all resources.) ■ Play the DVD while running on battery power. ■ If video corruption occurs at the top and bottom of CD or DVD. To view the standard format, turn over the DVD, ...
Compaq Notebook Series - Troubleshooting
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... telephone line is usually a digital line. A telephone line described as a PBX line is probably an analog line. 2-32 Troubleshooting Problems and Solutions ■ If the notebook has reached a low-battery condition: 1. Connect the notebook to the software update section of your modem software. Restart the communications software application. 3. Replace or recharge the...
... telephone line is usually a digital line. A telephone line described as a PBX line is probably an analog line. 2-32 Troubleshooting Problems and Solutions ■ If the notebook has reached a low-battery condition: 1. Connect the notebook to the software update section of your modem software. Restart the communications software application. 3. Replace or recharge the...
Compaq Notebook Series - Troubleshooting
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...38 Troubleshooting Battery pack is warm after charging No action is required. Soft surfaces (such as bedding, upholstery, carpeting, or thick clothing) or hard surfaces (such as an adjoining printer) may block the vents and cause overheating. ■ Close all vents are not using. Notebook feels ...abnormally hot ■ Allow the notebook to cool down, then resume your model-specific documentation. Problems and Solutions Temperature Problems ✎ Use the...
...38 Troubleshooting Battery pack is warm after charging No action is required. Soft surfaces (such as bedding, upholstery, carpeting, or thick clothing) or hard surfaces (such as an adjoining printer) may block the vents and cause overheating. ■ Close all vents are not using. Notebook feels ...abnormally hot ■ Allow the notebook to cool down, then resume your model-specific documentation. Problems and Solutions Temperature Problems ✎ Use the...
Compaq Notebook Series - Troubleshooting
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... 2-34 FireWire (IEEE 1394) 2-17 network 2-33 airflow 1-3, 2-38 alerts, audible digital media (CompactFlash cards, Memory Sticks, MMCs, etc.) 2-14 drive 2-10 low-battery 2-4 memory card 2-14 PC Card 2-35 analog vs. digital telephone lines 2-29 antivirus software 1-5 applications accessing Help 1-7 See also software audio headphones, headset 2-2 problems and solutions 2-2 speakers, external...
... 2-34 FireWire (IEEE 1394) 2-17 network 2-33 airflow 1-3, 2-38 alerts, audible digital media (CompactFlash cards, Memory Sticks, MMCs, etc.) 2-14 drive 2-10 low-battery 2-4 memory card 2-14 PC Card 2-35 analog vs. digital telephone lines 2-29 antivirus software 1-5 applications accessing Help 1-7 See also software audio headphones, headset 2-2 problems and solutions 2-2 speakers, external...
Compaq Notebook Series - Troubleshooting
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... waiting 2-30 camcorder 2-15, 2-37 card CompactFlash 2-13 digital 2-14 MMC (multimedia) 2-13 PC 2-35 SD (Secure Digital) 2-13 Smart 2-13 CD(s) affecting battery pack run time 2-6 affecting Hibernation, Standby 2-7 drives which support 2-10 inserting 2-10 problems and solutions... 1-2 customer support by telephone 1-9 from documentation 1-7 from Hibernation 1-2 power, vs. Index button(s) Easy Access 2-23 mute 2-2 power, resetting notebook with 1-3 power, resuming from service provider 1-10 online 1-7 preparing to call 1-9 telephone numbers 1-10 D device(s), external accessing help 1-7 affecting...
... waiting 2-30 camcorder 2-15, 2-37 card CompactFlash 2-13 digital 2-14 MMC (multimedia) 2-13 PC 2-35 SD (Secure Digital) 2-13 Smart 2-13 CD(s) affecting battery pack run time 2-6 affecting Hibernation, Standby 2-7 drives which support 2-10 inserting 2-10 problems and solutions... 1-2 customer support by telephone 1-9 from documentation 1-7 from Hibernation 1-2 power, vs. Index button(s) Easy Access 2-23 mute 2-2 power, resetting notebook with 1-3 power, resuming from service provider 1-10 online 1-7 preparing to call 1-9 telephone numbers 1-10 D device(s), external accessing help 1-7 affecting...
Compaq Notebook Series - Troubleshooting
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...2-15 switching image 2-15, 2-37 documentation, model-specific 1-8 DOS mode 2-2, 2-18 drive bay 2-9 DriveLock 2-19 DVD affecting battery pack run time 2-6 double-sided 2-11 drives which support 2-10 formats (standard and wide screen) 2-11 inserting 2-10 problems ... 1-2 embedded numeric keypad 2-24 emergency shut down procedures 1-3 error code(s) DVD regional 2-10, 2-12 error message(s) insufficient memory 2-28 low-battery 2-4 external device(s) accessing help 1-7 affecting internal speakers 2-2 basic troubleshooting 1-4 camcorder 2-15, 2-37 headphones, headset 2-2, 2-22 keypad 2-25 microphone...
...2-15 switching image 2-15, 2-37 documentation, model-specific 1-8 DOS mode 2-2, 2-18 drive bay 2-9 DriveLock 2-19 DVD affecting battery pack run time 2-6 double-sided 2-11 drives which support 2-10 formats (standard and wide screen) 2-11 inserting 2-10 problems ... 1-2 embedded numeric keypad 2-24 emergency shut down procedures 1-3 error code(s) DVD regional 2-10, 2-12 error message(s) insufficient memory 2-28 low-battery 2-4 external device(s) accessing help 1-7 affecting internal speakers 2-2 basic troubleshooting 1-4 camcorder 2-15, 2-37 headphones, headset 2-2, 2-22 keypad 2-25 microphone...
Compaq Notebook Series - Troubleshooting
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... Reader 2-13 Internet Easy Access buttons 2-23 problems and solutions 2-23 Quick Launch buttons 2-23 See also modem; wireless LAN device IrDA compliance 2-21 IRQ, PC Card 2-36 J jack RJ-11 2-29 RJ-45 2-33 S-Video 2-37 K keyboard, external USB 2-39 using on 2-25 keyboard, internal problems and ...solutions 2-24 keypad external 2-25 internal 2-24 L light affecting display 2-16 affecting infrared transmission 2-22 light(s) AC adapter 1-2 audio 2-2 battery 1-2, 2-4, 2-6 power indicator 1-2 wireless LAN device 2-40 lockup 1-3 Index-4 Troubleshooting network;
... Reader 2-13 Internet Easy Access buttons 2-23 problems and solutions 2-23 Quick Launch buttons 2-23 See also modem; wireless LAN device IrDA compliance 2-21 IRQ, PC Card 2-36 J jack RJ-11 2-29 RJ-45 2-33 S-Video 2-37 K keyboard, external USB 2-39 using on 2-25 keyboard, internal problems and ...solutions 2-24 keypad external 2-25 internal 2-24 L light affecting display 2-16 affecting infrared transmission 2-22 light(s) AC adapter 1-2 audio 2-2 battery 1-2, 2-4, 2-6 power indicator 1-2 wireless LAN device 2-40 lockup 1-3 Index-4 Troubleshooting network;