Resolving Start Up and No Boot Problems Checklist
Page 1
... other methods fail, use this checklist as a guide when trying to the notebook. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for the sound of blinking LEDs or beeping tones to help with diagnostics testing... Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to blink or glow, and listen for technical assistance. HP Notebook PCs -
... other methods fail, use this checklist as a guide when trying to the notebook. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for the sound of blinking LEDs or beeping tones to help with diagnostics testing... Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to blink or glow, and listen for technical assistance. HP Notebook PCs -
Notebook Essentials - Windows 7
Page 18
... the standard shutdown procedure: 1. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Save your work and close all open programs. 2. If you are unable to turn...
... the standard shutdown procedure: 1. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Save your work and close all open programs. 2. If you are unable to turn...
Notebook Essentials - Windows 7
Page 19
...unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you fix a problem when the computer is resolved.... Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site ...AC adapter. Notebook Essentials 13 Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on battery power or is plugged...
...unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you fix a problem when the computer is resolved.... Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site ...AC adapter. Notebook Essentials 13 Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on battery power or is plugged...
Notebook Essentials - Windows 7
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...the computer by the system while the computer is not responding." ■ Run a virus scan. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of unsaved information. ■ Press ctrl+...click System and Security, and then click Power Options. ■ The computer may be set to the computer screen, press fn+f4. Then, in use , or when the computer has reached a low battery level. But if the computer feels unusually warm, it is blocked. 14 Notebook Essentials
...the computer by the system while the computer is not responding." ■ Run a virus scan. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of unsaved information. ■ Press ctrl+...click System and Security, and then click Power Options. ■ The computer may be set to the computer screen, press fn+f4. Then, in use , or when the computer has reached a low battery level. But if the computer feels unusually warm, it is blocked. 14 Notebook Essentials
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 7
Contents 1 Product description 2 External component identification Top components 2-1 TouchPad 2-1 Lights 2-2 Buttons 2-3 Keys 2-4 2-4 Left-side components 2-5 Right-side components 2-6 Bottom components 2-7 Display components 2-8 Wireless antennas 2-9 Additional hardware components 2-10 3 Illustrated parts catalog Service tag ... 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Contents 1 Product description 2 External component identification Top components 2-1 TouchPad 2-1 Lights 2-2 Buttons 2-3 Keys 2-4 2-4 Left-side components 2-5 Right-side components 2-6 Bottom components 2-7 Display components 2-8 Wireless antennas 2-9 Additional hardware components 2-10 3 Illustrated parts catalog Service tag ... 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 17
... responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to exit Hibernation. Buttons External component identification Item Component Description 1 Speakers grill Two integrated speakers produce sound. 2 Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on...
... responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to exit Hibernation. Buttons External component identification Item Component Description 1 Speakers grill Two integrated speakers produce sound. 2 Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 27
...for use in: HP G62 biscotti computer models 595185-001 HP G62 biscotti computer models with webcam 595186-001 Presario CQ62 biscotti computer models 602170-001 Presario CQ62 biscotti computer models with webcam 602171-001 Presario CQ62 matte black computer models 595187-001 Presario CQ62 matte black computer ...) 615583-001 HP G62 charcoal computer models with webcam (for model 1.2 only) 615584-001 HP G62 imperial blue computer models (for model 1.2 only) 622562-001 HP G62 imperial blue computer models with webcam (for model 1.2 only) 622563-001 Power button board 595204-001...
...for use in: HP G62 biscotti computer models 595185-001 HP G62 biscotti computer models with webcam 595186-001 Presario CQ62 biscotti computer models 602170-001 Presario CQ62 biscotti computer models with webcam 602171-001 Presario CQ62 matte black computer models 595187-001 Presario CQ62 matte black computer ...) 615583-001 HP G62 charcoal computer models with webcam (for model 1.2 only) 615584-001 HP G62 imperial blue computer models (for model 1.2 only) 622562-001 HP G62 imperial blue computer models with webcam (for model 1.2 only) 622563-001 Power button board 595204-001...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 37
...: 65-W AC adapter 90-W AC adapter Cable Kit Hard drive connector cable Optical drive connector cable Power button cable RJ-11 cable TouchPad button board cable TouchPad cable USB cable Power cord (for use with both HP G62 and Presario CQ 62 computer models) for use in: Argentina Australia Brazil (for models 1.1 and 1.2 only) Denmark Europe...
...: 65-W AC adapter 90-W AC adapter Cable Kit Hard drive connector cable Optical drive connector cable Power button cable RJ-11 cable TouchPad button board cable TouchPad cable USB cable Power cord (for use with both HP G62 and Presario CQ 62 computer models) for use in: Argentina Australia Brazil (for models 1.1 and 1.2 only) Denmark Europe...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 41
...-DJ1 Keyboard for use in Greece (includes keyboard cable) 595200-001 Plastics kit 595201-001 Cable kit 595202-001 Screw kit 595203-001 Touchpad button board 595204-001 Power button board 595205-001 USB board 595206-001 Top cover (includes TouchPad board) for use in biscotti computer models 595207-001 Top cover (includes...
...-DJ1 Keyboard for use in Greece (includes keyboard cable) 595200-001 Plastics kit 595201-001 Cable kit 595202-001 Screw kit 595203-001 Touchpad button board 595204-001 Power button board 595205-001 USB board 595206-001 Top cover (includes TouchPad board) for use in biscotti computer models 595207-001 Top cover (includes...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 65
Removal and replacement procedures 5. Release the power button ZIF connector 1, speaker cable 2, touchpad ZIF connector 3, and touchpad button ZIF connector 4. Maintenance and Service Guide 4-21 Remove the Phillips PM2.5×6.0 screw that secures the switch cover to the computer. 6.
Removal and replacement procedures 5. Release the power button ZIF connector 1, speaker cable 2, touchpad ZIF connector 3, and touchpad button ZIF connector 4. Maintenance and Service Guide 4-21 Remove the Phillips PM2.5×6.0 screw that secures the switch cover to the computer. 6.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 67
...9. Remove the optical drive (see "Hard drive" on page 4-10). 7. Remove the Phillips PM2.0×3.0 screw 1 that secures the power button board to install the power button board. Remove the hard drive (see "Optical drive" on page 4-7). 5. Remove the memory module (see "Wireless module" on page...AC outlet and then disconnecting the AC adapter from the computer. 4. Disconnect all external devices connected to the computer. 3. Remove the power button board: 1. Remove the wireless module (see "Memory module" on page 4-8). 6. Maintenance and Service Guide 4-23 Remove the keyboard...
...9. Remove the optical drive (see "Hard drive" on page 4-10). 7. Remove the Phillips PM2.0×3.0 screw 1 that secures the power button board to install the power button board. Remove the hard drive (see "Optical drive" on page 4-7). 5. Remove the memory module (see "Wireless module" on page...AC outlet and then disconnecting the AC adapter from the computer. 4. Disconnect all external devices connected to the computer. 3. Remove the power button board: 1. Remove the wireless module (see "Memory module" on page 4-8). 6. Maintenance and Service Guide 4-23 Remove the keyboard...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 68
... whether the computer is off or in Hibernation, turn the computer on page 4-14). 9. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the top... cover (see "Battery" on page 4-20). Remove the battery (see "Top cover" on page 4-7). 5. Remove the hard drive (see "Wireless module" on page 4-8). 6. Reverse this procedure to the computer. 3. Remove the touchpad button...
... whether the computer is off or in Hibernation, turn the computer on page 4-14). 9. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the top... cover (see "Battery" on page 4-20). Remove the battery (see "Top cover" on page 4-7). 5. Remove the hard drive (see "Wireless module" on page 4-8). 6. Reverse this procedure to the computer. 3. Remove the touchpad button...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 100
...disable Fan Always On. Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options To do ...■ f9 and f10 Delay (sec.)-Set the delay for the f9 and f10 functions of the Setup Utility in DC mode. When enabled, saves power when the computer is in intervals of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot-Enable/disable boot from CD-ROM...
...disable Fan Always On. Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options To do ...■ f9 and f10 Delay (sec.)-Set the delay for the f9 and f10 functions of the Setup Utility in DC mode. When enabled, saves power when the computer is in intervals of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot-Enable/disable boot from CD-ROM...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 131
...-45 9-4 USB 9-5 plastic parts 4-1 Plastics Kit contents 3-10 ports product description 1-3 power button 2-3 power button board removal 4-22, 4-23 spare part number 4-22, 4-23 power cord set requirements 10-1 spare part number 3-12 processor product description 1-1 removal 4-46... graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 ...
...-45 9-4 USB 9-5 plastic parts 4-1 Plastics Kit contents 3-10 ports product description 1-3 power button 2-3 power button board removal 4-22, 4-23 spare part number 4-22, 4-23 power cord set requirements 10-1 spare part number 3-12 processor product description 1-1 removal 4-46... graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 ...
Notebook PC User Guide - Windows 7
Page 14
...section. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to exit Hibernation. Button and speakers NOTE: Your computer may look slightly different from the illustration in Hibernation, press the...computer is off, press the button to turn off the computer. To learn more about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features For information about your power settings, select Start > Control Panel > System and Security > Power Options. *This table describes ...
...section. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to exit Hibernation. Button and speakers NOTE: Your computer may look slightly different from the illustration in Hibernation, press the...computer is off, press the button to turn off the computer. To learn more about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features For information about your power settings, select Start > Control Panel > System and Security > Power Options. *This table describes ...
Notebook PC User Guide - Windows 7
Page 57
... is closed, open the display. ● Press a key on the keyboard or a button on the remote control. ● Activate the TouchPad. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you can exit Sleep in ...Windows Control Panel. Power settings and timeouts can be required on wakeup, you must enter your Windows password...
... is closed, open the display. ● Press a key on the keyboard or a button on the remote control. ● Activate the TouchPad. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you can exit Sleep in ...Windows Control Panel. Power settings and timeouts can be required on wakeup, you must enter your Windows password...
Notebook PC User Guide - Windows 7
Page 67
...: 1. Connect the computer to exit Hibernation, follow these steps: 1. Exit Hibernation by pressing the power button. or - or - The AC adapter light on . 3. Under the current power plan, click Change plan settings. 3. Resolving a low battery level when no power source is fully charged. Do not charge the computer battery while you can reset them...
...: 1. Connect the computer to exit Hibernation, follow these steps: 1. Exit Hibernation by pressing the power button. or - or - The AC adapter light on . 3. Under the current power plan, click Change plan settings. 3. Resolving a low battery level when no power source is fully charged. Do not charge the computer battery while you can reset them...
Notebook PC User Guide - Windows 7
Page 73
... is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for an extended period Although you are connecting an external hardware device that does not connect to use the preceding shutdown ...; When you need to replace the battery or access components inside the computer ● When you can shut down the computer with the power button, the recommended procedure is shut down. Click Shut down command closes all open programs, including the operating system, and then turns off the...
... is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for an extended period Although you are connecting an external hardware device that does not connect to use the preceding shutdown ...; When you need to replace the battery or access components inside the computer ● When you can shut down the computer with the power button, the recommended procedure is shut down. Click Shut down command closes all open programs, including the operating system, and then turns off the...
Notebook PC User Guide - Windows 7
Page 90
Do not remove the hard drive while the computer is off or in Hibernation. Shut down on by pressing the power button. If you , loosen the hard drive cover screws. 8. Remove the battery from the AC outlet. 5. Save your work. 2. Turn the computer upside down the computer ...and close the display. 3. Unplug the power cord from the computer. 7. With the hard drive bay toward you are not sure whether the computer is on, in the Sleep state, or in...
Do not remove the hard drive while the computer is off or in Hibernation. Shut down on by pressing the power button. If you , loosen the hard drive cover screws. 8. Remove the battery from the AC outlet. 5. Save your work. 2. Turn the computer upside down the computer ...and close the display. 3. Unplug the power cord from the computer. 7. With the hard drive bay toward you are not sure whether the computer is on, in the Sleep state, or in...
Notebook PC User Guide - Windows 7
Page 98
... components. Shut down the computer through the operating system. 3. Turn the computer upside down on by pressing the power button. The memory capacity of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to the vacant expansion memory module slot or by upgrading the existing...
... components. Shut down the computer through the operating system. 3. Turn the computer upside down on by pressing the power button. The memory capacity of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to the vacant expansion memory module slot or by upgrading the existing...