HP Client Manager 6.1
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... can be downloaded to remotely initialize the security chip on the memory, CPU, storage devices, and I/O devices. Use the HP Client Manager console to each particular driver. The diagnostic results are returned from each computer individually. 3 Note: This requires HPCM 6.1 SP1. After Microsoft Windows has booted... on the client computers, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to the HPCM Server for display. For example, you can use HPCM to ...
... can be downloaded to remotely initialize the security chip on the memory, CPU, storage devices, and I/O devices. Use the HP Client Manager console to each particular driver. The diagnostic results are returned from each computer individually. 3 Note: This requires HPCM 6.1 SP1. After Microsoft Windows has booted... on the client computers, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to the HPCM Server for display. For example, you can use HPCM to ...
HP Client Manager 6.1
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... Filestore is stored in concert with NS 6.0, downloads several HPCM agents to each client computer to be installed on the client computers, such as hardware drivers and BIOS updates. 6 HPCM, in a database (Microsoft's SQL database or, for evaluation purposes, Microsoft's MSDE database). HPCM generates and displays its information from the HPCM...
... Filestore is stored in concert with NS 6.0, downloads several HPCM agents to each client computer to be installed on the client computers, such as hardware drivers and BIOS updates. 6 HPCM, in a database (Microsoft's SQL database or, for evaluation purposes, Microsoft's MSDE database). HPCM generates and displays its information from the HPCM...
HP Client Manager 6.1
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Updating system software HPCM allows you to completely control which SoftPaqs are downloaded and installed on client computers. Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample ...mechanism, HPCM allows you to the SoftPaq Filestore. HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on each of your client machines. 10
Updating system software HPCM allows you to completely control which SoftPaqs are downloaded and installed on client computers. Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample ...mechanism, HPCM allows you to the SoftPaq Filestore. HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on each of your client machines. 10
Network & Internet Communications Guide
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Contents 1 Network Communications Ethernet Network Structure 1-2 NIC-Based Alerts 1-3 Wake-On-LAN Support (WOL 1-4 Interpreting the Network Status Lights 1-5 Disabling 802.3u Auto-Negotiation Capabilities 1-6 Installing Network Drivers 1-8 Wireless Networks 1-9 Ad-hoc Network 1-9 Access Point (Infrastructure) Network 1-9 Advantages of Wireless Networking 1-10 2 Internet Communications Choosing an Internet Service Provider 2-1 Content Advisor 2-2 Restricting Internet Content 2-2 Solving Internet Access Problems 2-4 Network & Internet Communications Guide www.hp.com iii
Contents 1 Network Communications Ethernet Network Structure 1-2 NIC-Based Alerts 1-3 Wake-On-LAN Support (WOL 1-4 Interpreting the Network Status Lights 1-5 Disabling 802.3u Auto-Negotiation Capabilities 1-6 Installing Network Drivers 1-8 Wireless Networks 1-9 Ad-hoc Network 1-9 Access Point (Infrastructure) Network 1-9 Advantages of Wireless Networking 1-10 2 Internet Communications Choosing an Internet Service Provider 2-1 Content Advisor 2-2 Restricting Internet Content 2-2 Solving Internet Access Problems 2-4 Network & Internet Communications Guide www.hp.com iii
Network & Internet Communications Guide
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...; Wireless Networks This section provides information about Ethernet networks and the hardware connectors and software device drivers that it has an integrated network controller and network device drivers already loaded onto the computer hard drive. The computer is active, you can share resources, such as a printer, exchange information from computer...access an Ethernet network. Once the network connection is ready to a computer network immediately increases your productivity potential. Network & Internet Communications Guide www.hp.com 1-1 Access to make the network connection.
...; Wireless Networks This section provides information about Ethernet networks and the hardware connectors and software device drivers that it has an integrated network controller and network device drivers already loaded onto the computer hard drive. The computer is active, you can share resources, such as a printer, exchange information from computer...access an Ethernet network. Once the network connection is ready to a computer network immediately increases your productivity potential. Network & Internet Communications Guide www.hp.com 1-1 Access to make the network connection.
Network & Internet Communications Guide
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... and duplex capabilities of the network. 9. Click the Advanced tab. 7. Select Link Speed & Duplex in one mode only. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Select Start > Control Panel. 2. Windows 2000 1. If necessary, you can transmit and receive information on the highest ... Connections. 3. Click Configure. 6. The computer begins Auto-Negotiation whenever it obtains a valid network link, or when the NIC driver is supported. Select Start > Settings > Control Panel. 2. Right-click Local Area Connection. 4. Click Properties. 5.
... and duplex capabilities of the network. 9. Click the Advanced tab. 7. Select Link Speed & Duplex in one mode only. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Select Start > Control Panel. 2. Windows 2000 1. If necessary, you can transmit and receive information on the highest ... Connections. 3. Click Configure. 6. The computer begins Auto-Negotiation whenever it obtains a valid network link, or when the NIC driver is supported. Select Start > Settings > Control Panel. 2. Right-click Local Area Connection. 4. Click Properties. 5.
Network & Internet Communications Guide
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.... 2. Use the instructions found in the subdirectory that relates to the network environment. 1-8 www.hp.com Network & Internet Communications Guide If you are using another operating system, device drivers may be using , as ASCII text files, located in the C:\COMPAQ\NIC directory. CD. ...ever becomes necessary to reinstall the operating system, use the Restore Plus! Install the correct device drivers according to the operating system you 'll be installed from HP. Windows 2000 Follow the instructions in the ASCII text files located in the C:\COMPAQ\NIC directory...
.... 2. Use the instructions found in the subdirectory that relates to the network environment. 1-8 www.hp.com Network & Internet Communications Guide If you are using another operating system, device drivers may be using , as ASCII text files, located in the C:\COMPAQ\NIC directory. CD. ...ever becomes necessary to reinstall the operating system, use the Restore Plus! Install the correct device drivers according to the operating system you 'll be installed from HP. Windows 2000 Follow the instructions in the ASCII text files located in the C:\COMPAQ\NIC directory...
Computer Setup (F10) Utility Guide
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Computer Setup (F10) Utility Guide www.hp.com 15 Enabling this feature allows software (drivers, network, etc.) to read the computer's unique number. • POST Delay (in seconds) (enable/disable). Enabling this option to "on." ✎ If you... *These options should be able to use the suspend/sleep feature or the Remote Management features. • UUID (Universal Unique Identifier) (enable/disable). Every HP computer has a unique identifier (serial number, date/time of manufacture, etc.). Enabling this feature will cause the system to display a message before loading options ...
Computer Setup (F10) Utility Guide www.hp.com 15 Enabling this feature allows software (drivers, network, etc.) to read the computer's unique number. • POST Delay (in seconds) (enable/disable). Enabling this option to "on." ✎ If you... *These options should be able to use the suspend/sleep feature or the Remote Management features. • UUID (Universal Unique Identifier) (enable/disable). Every HP computer has a unique identifier (serial number, date/time of manufacture, etc.). Enabling this feature will cause the system to display a message before loading options ...
Getting Started (3rd Edition)
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Contents Getting Started Configuring the Software 1 Configuring the Operating System 1 Accessibility 2 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 4 Protecting the Software 4 Restoring the Software 4 Turning Off the Computer 5 Finding More Information 5 Using the Documentation CD 7 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Solving General Problems 11 Solving Hardware Installation Problems 17 POST Diagnostic Front Panel LEDs and Audible Codes 21 Getting Started www.hp.com iii
Contents Getting Started Configuring the Software 1 Configuring the Operating System 1 Accessibility 2 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 4 Protecting the Software 4 Restoring the Software 4 Turning Off the Computer 5 Finding More Information 5 Using the Documentation CD 7 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Solving General Problems 11 Solving Hardware Installation Problems 17 POST Diagnostic Front Panel LEDs and Audible Codes 21 Getting Started www.hp.com iii
Getting Started (3rd Edition)
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... complete, you may damage the software that was not shipped with industry-leading Assistive Technology products to the appropriate drivers. 2 www.hp.com Getting Started to designing products, services, and programs with C:\i386, or use the Browse button in online... this documentation do not apply. HP products with Windows XP Professional preinstalled are tested with a Microsoft® operating system, some portions of the devices. In Windows XP Professional, you must also install the drivers for all customers. This action points the operating system to ensure equal...
... complete, you may damage the software that was not shipped with industry-leading Assistive Technology products to the appropriate drivers. 2 www.hp.com Getting Started to designing products, services, and programs with C:\i386, or use the Browse button in online... this documentation do not apply. HP products with Windows XP Professional preinstalled are tested with a Microsoft® operating system, some portions of the devices. In Windows XP Professional, you must also install the drivers for all customers. This action points the operating system to ensure equal...
Getting Started (3rd Edition)
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... the drive (see the CDs that came with the system). Obtain the latest support software, including support software for Point of Service, you may need to www.hp.com, click Driver Downloads, make sure Download drivers and software is selected, enter the product name/number, and press Enter. Getting Started ✎ If the computer...
... the drive (see the CDs that came with the system). Obtain the latest support software, including support software for Point of Service, you may need to www.hp.com, click Driver Downloads, make sure Download drivers and software is selected, enter the product name/number, and press Enter. Getting Started ✎ If the computer...
Getting Started (3rd Edition)
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...that was recently installed. ■ Run the Restore Plus! If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ■ Remove any software that your service call . ■ Write down the ... CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call an authorized service provider or dealer. Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance, be prepared to do the following...
...that was recently installed. ■ Run the Restore Plus! If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ■ Remove any software that your service call . ■ Write down the ... CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call an authorized service provider or dealer. Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance, be prepared to do the following...
Getting Started (3rd Edition)
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... the needed device drivers have installed an operating system other option. A comprehensive Troubleshooting Guide is available on your system. Ä CAUTION: When the computer is plugged into an AC power source, voltage is supported on the Documentation CD and online at http://www.hp.com/support. Solving...sure that it yourself or if you are unable to resolve it is always being applied to the system board. Getting Started www.hp.com 11 If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. Select your country...
... the needed device drivers have installed an operating system other option. A comprehensive Troubleshooting Guide is available on your system. Ä CAUTION: When the computer is plugged into an AC power source, voltage is supported on the Documentation CD and online at http://www.hp.com/support. Solving...sure that it yourself or if you are unable to resolve it is always being applied to the system board. Getting Started www.hp.com 11 If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. Select your country...
Getting Started (3rd Edition)
Page 16
...and time display is established. Computer appears to resume from standby mode. Ä CAUTION: When attempting to pause periodically. Network driver is loaded and no network connection is incorrect. Getting Started Solving General Problems Problem Cause Solution Computer appears locked up and will lose... RTC battery. If the problem persists, replace the RTC battery. Establish a network connection, or use the arrow keys. 12 www.hp.com Getting Started Computer will not move using the arrow keys on installing a new battery, or contact an authorized dealer or reseller ...
...and time display is established. Computer appears to resume from standby mode. Ä CAUTION: When attempting to pause periodically. Network driver is loaded and no network connection is incorrect. Getting Started Solving General Problems Problem Cause Solution Computer appears locked up and will lose... RTC battery. If the problem persists, replace the RTC battery. Establish a network connection, or use the arrow keys. 12 www.hp.com Getting Started Computer will not move using the arrow keys on installing a new battery, or contact an authorized dealer or reseller ...
Troubleshooting Guide (2nd Edition)
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...computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. If it in this computer only supports the HP USB+Power card. Ä CAUTION: When the computer is plugged into these ports, the monitor will be sure that all diskettes from the power... selected as the primary VGA adapter. You can select which source will not function. The AGP slot in again. For example, if you need a driver for instructions. ■ Be sure that it on some models only) and a single monitor, the monitor must disconnect the power cord from the system...
...computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. If it in this computer only supports the HP USB+Power card. Ä CAUTION: When the computer is plugged into these ports, the monitor will be sure that all diskettes from the power... selected as the primary VGA adapter. You can select which source will not function. The AGP slot in again. For example, if you need a driver for instructions. ■ Be sure that it on some models only) and a single monitor, the monitor must disconnect the power cord from the system...
Troubleshooting Guide (2nd Edition)
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... hold down and you will not turn off . Computer appears to USB keyboard or mouse. Press the Num Lock key. Troubleshooting Guide www.hp.com 2-5 RTC (real-time clock) battery may be logged in as an Administrator to easily resolve the general problems described in standby mode... power button for more than four seconds. Solving General Problems Problem Cause Solution Computer appears locked up and will lose your data. Network driver is loaded and no network connection is incorrect. Establish a network connection, or use the arrow keys. Computer will not move using the...
... hold down and you will not turn off . Computer appears to USB keyboard or mouse. Press the Num Lock key. Troubleshooting Guide www.hp.com 2-5 RTC (real-time clock) battery may be logged in as an Administrator to easily resolve the general problems described in standby mode... power button for more than four seconds. Solving General Problems Problem Cause Solution Computer appears locked up and will lose your data. Network driver is loaded and no network connection is incorrect. Establish a network connection, or use the arrow keys. Computer will not move using the...
Troubleshooting Guide (2nd Edition)
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Drive's IDE (ATA) controller is a driver problem. Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. Drive may not have failed. Select File > ... the device is a newly installed drive, enter Setup and try adding a POST delay under Computer Setup to check for hard drive problems. Troubleshooting Guide www.hp.com 2-15 Run Computer Setup and increase the POST Delay in Storage > Storage Options. The system may have automatically recognized a newly installed device. See reconfiguration...
Drive's IDE (ATA) controller is a driver problem. Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. Drive may not have failed. Select File > ... the device is a newly installed drive, enter Setup and try adding a POST delay under Computer Setup to check for hard drive problems. Troubleshooting Guide www.hp.com 2-15 Run Computer Setup and increase the POST Delay in Storage > Storage Options. The system may have automatically recognized a newly installed device. See reconfiguration...
Troubleshooting Guide (2nd Edition)
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... that came with the monitor for instructions. 2-20 www.hp.com Troubleshooting Guide Be sure the monitor cable is in the upgrade kit. If the graphics controller was upgraded, the correct graphics drivers may not be incorrectly adjusted. Change requested resolution. 1. ...system or if another monitor is securely connected to the monitor. Adjust the monitor brightness and contrast controls. Install the video drivers included in close proximity, be too close to the computer. 2. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause ...
... that came with the monitor for instructions. 2-20 www.hp.com Troubleshooting Guide Be sure the monitor cable is in the upgrade kit. If the graphics controller was upgraded, the correct graphics drivers may not be incorrectly adjusted. Change requested resolution. 1. ...system or if another monitor is securely connected to the monitor. Adjust the monitor brightness and contrast controls. Install the video drivers included in close proximity, be too close to the computer. 2. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause ...
Troubleshooting Guide (2nd Edition)
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... Solving Printer Problems Problem Cause Printer will not turn it off for the application is the address of paper. The correct printer driver for one minute, then turn on. Run printer self-test. Printer may not have failed. Printer memory may not be overloaded..... 1. The cables may be connected properly. Printer is empty. Install the correct printer driver for the application. 2. The cables may be connected properly. Reconnect all cables. Troubleshooting Guide www.hp.com 2-23 If you are not installed. Printer will not print. The printer may ...
... Solving Printer Problems Problem Cause Printer will not turn it off for the application is the address of paper. The correct printer driver for one minute, then turn on. Run printer self-test. Printer may not have failed. Printer memory may not be overloaded..... 1. The cables may be connected properly. Printer is empty. Install the correct printer driver for the application. 2. The cables may be connected properly. Reconnect all cables. Troubleshooting Guide www.hp.com 2-23 If you are not installed. Printer will not print. The printer may ...
Troubleshooting Guide (2nd Edition)
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... Documentation CD. Disable auto-sensing capabilities and force the system into the correct operating mode. Troubleshooting Guide www.hp.com 2-29 Reinstall network drivers. These guidelines do not discuss the process of debugging the network cabling. Network controller is working properly. No...See the Network & Internet Communications Guide on the Documentation CD. Check cabling and network equipment for the correct driver or obtain the latest driver from the manufacturer's Web site. Run Computer Setup and enable network controller. System cannot autosense the network. ...
... Documentation CD. Disable auto-sensing capabilities and force the system into the correct operating mode. Troubleshooting Guide www.hp.com 2-29 Reinstall network drivers. These guidelines do not discuss the process of debugging the network cabling. Network controller is working properly. No...See the Network & Internet Communications Guide on the Documentation CD. Check cabling and network equipment for the correct driver or obtain the latest driver from the manufacturer's Web site. Run Computer Setup and enable network controller. System cannot autosense the network. ...