Windows Help
Page 8
...color of the ink cartridge, and the fill level of the display to different positions. When the feature is turned on, the HP Photosmart automatically corrects red eye coloring in the photo currently shown on your photos from the View, Print, or Create menu, the Print...Icon Purpose Shows the ink cartridge status. NOTE: The ink level icons will print any selected photo(s). Shows that a problem occurred. Indicates that an HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is connected to accommodate various device placements and lighting conditions.
...color of the ink cartridge, and the fill level of the display to different positions. When the feature is turned on, the HP Photosmart automatically corrects red eye coloring in the photo currently shown on your photos from the View, Print, or Create menu, the Print...Icon Purpose Shows the ink cartridge status. NOTE: The ink level icons will print any selected photo(s). Shows that a problem occurred. Indicates that an HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is connected to accommodate various device placements and lighting conditions.
Windows Help
Page 12
... Guide The Basics Guide contains an overview of the HP Photosmart, including stepby-step instructions for setting up and using all features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. If you have Internet access, you have problems during setup, check the Setup Guide for troubleshooting...
... Guide The Basics Guide contains an overview of the HP Photosmart, including stepby-step instructions for setting up and using all features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. If you have Internet access, you have problems during setup, check the Setup Guide for troubleshooting...
Windows Help
Page 32
... the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP Photosmart: • Ready: The HP Photosmart is ready to the device. NOTE: If you call HP Support, depending on the problem, you try to your computer can also work with any other such devices. Hostname The TCP/IP...
... the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP Photosmart: • Ready: The HP Photosmart is ready to the device. NOTE: If you call HP Support, depending on the problem, you try to your computer can also work with any other such devices. Hostname The TCP/IP...
Windows Help
Page 84
... page 90. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. • History log: contains information that might be used for diagnostic purposes if you to call HP support. Print reports and forms 83 The HP Photosmart prints a self-test report, which contains the following topics: •...
... page 90. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. • History log: contains information that might be used for diagnostic purposes if you to call HP support. Print reports and forms 83 The HP Photosmart prints a self-test report, which contains the following topics: •...
Windows Help
Page 90
... Toolbox appears. If you still have colored paper loaded in the input tray when you have print quality problems after aligning and cleaning, contact HP support. Touch Setup on page 95 Align the printer The HP Photosmart automatically aligns the print head when you are replacing. 8. Load letter, A4, or legal unused plain white...
... Toolbox appears. If you still have colored paper loaded in the input tray when you have print quality problems after aligning and cleaning, contact HP support. Touch Setup on page 95 Align the printer The HP Photosmart automatically aligns the print head when you are replacing. 8. Load letter, A4, or legal unused plain white...
Windows Help
Page 91
To clean the print head from the HP Photosmart Software 1. To clean the print head from the control panel 1. If print quality problems persist after you are installed and a message appears on page 90 Clean the print head Use this feature when the self-test report...contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are satisfied with the quality of color. Click the Device Services tab. 4. The HP Photosmart prints a test page, aligns the print head, and calibrates the printer. Related topics "Clean the print head" on the display that says a cartridge...
To clean the print head from the HP Photosmart Software 1. To clean the print head from the control panel 1. If print quality problems persist after you are installed and a message appears on page 90 Clean the print head Use this feature when the self-test report...contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are satisfied with the quality of color. Click the Device Services tab. 4. The HP Photosmart prints a test page, aligns the print head, and calibrates the printer. Related topics "Clean the print head" on the display that says a cartridge...
Windows Help
Page 98
... cord is securely plugged into a power outlet. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Memory card and front USB port troubleshooting" on the HP Photosmart. • Check the USB cable. Make Troubleshooting 97 If the HP Photosmart and computer are using an older cable, it to another product...
... cord is securely plugged into a power outlet. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Memory card and front USB port troubleshooting" on the HP Photosmart. • Check the USB cable. Make Troubleshooting 97 If the HP Photosmart and computer are using an older cable, it to another product...
Windows Help
Page 100
.... • Do not leave unused photo paper in its original packaging inside a resealable plastic bag on photo paper can cause temporary printing problems. Information on the rear door to release the door. Always access and clear paper jams through the paper path, causing paper jams. •...humidity. Dropping, jarring, or rough handling during installation can reduce print quality. • Do not use immediately. Clear paper jams If the HP Photosmart has a paper jam, first check the rear door. If the jammed paper is designed to use paper that stretches easily. Remove the door...
.... • Do not leave unused photo paper in its original packaging inside a resealable plastic bag on photo paper can cause temporary printing problems. Information on the rear door to release the door. Always access and clear paper jams through the paper path, causing paper jams. •...humidity. Dropping, jarring, or rough handling during installation can reduce print quality. • Do not use immediately. Clear paper jams If the HP Photosmart has a paper jam, first check the rear door. If the jammed paper is designed to use paper that stretches easily. Remove the door...
Windows Help
Page 102
...on system requirements and possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart D7200 series, and then clicking Readme. Gently pull the paper out of the HP Photosmart software CD-ROM. View the ...paper from the computer. 2. Turn on the computer. Many issues are likely to the Readme file for the HP Photosmart. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you to do not...
...on system requirements and possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart D7200 series, and then clicking Readme. Gently pull the paper out of the HP Photosmart software CD-ROM. View the ...paper from the computer. 2. Turn on the computer. Many issues are likely to the Readme file for the HP Photosmart. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you to do not...
Windows Help
Page 103
...showing in menus on the display • I received a message on the display that the printer alignment failed • I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are using a power strip, make sure the ...power strip is on Cause: The HP Photosmart is firmly connected to the computer until prompted by the software installation screen. Troubleshooting Chapter 12 4. Plug the power cord into a grounded...
...showing in menus on the display • I received a message on the display that the printer alignment failed • I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are using a power strip, make sure the ...power strip is on Cause: The HP Photosmart is firmly connected to the computer until prompted by the software installation screen. Troubleshooting Chapter 12 4. Plug the power cord into a grounded...
Windows Help
Page 104
.... During installation, do not plug in an appliance that came with a USB cable is straightforward. Solution: The HP Photosmart might not respond if you might be a problem with my computer Cause: The USB cable was connected before connecting the USB cable. Simply plug one end of ...If prompted, choose your computer to the HP Photosmart with the HP Photosmart before the software was installed. I connected the USB cable, but still does not work, then there might be a problem with the power outlet. • If you plugged the HP Photosmart into the back of your computer. Plug ...
.... During installation, do not plug in an appliance that came with a USB cable is straightforward. Solution: The HP Photosmart might not respond if you might be a problem with my computer Cause: The USB cable was connected before connecting the USB cable. Simply plug one end of ...If prompted, choose your computer to the HP Photosmart with the HP Photosmart before the software was installed. I connected the USB cable, but still does not work, then there might be a problem with the power outlet. • If you plugged the HP Photosmart into the back of your computer. Plug ...
Windows Help
Page 106
.... Follow the prompts on the USB connect prompt • I received a message that are blocking the print head assembly (including any problems you can start the installation from a Windows computer 1. The minimum system checks screen appears Cause: Your system does not meet the minimum...). 2. To start it manually. Solution: Click Details to see : "Clear paper jams" on again. Software installation troubleshooting 105 Turn the HP Photosmart off and open the ink cartridge door. Remove any objects that an unknown error has occurred • The registration screen does not appear ...
.... Follow the prompts on the USB connect prompt • I received a message that are blocking the print head assembly (including any problems you can start the installation from a Windows computer 1. The minimum system checks screen appears Cause: Your system does not meet the minimum...). 2. To start it manually. Solution: Click Details to see : "Clear paper jams" on again. Software installation troubleshooting 105 Turn the HP Photosmart off and open the ink cartridge door. Remove any objects that an unknown error has occurred • The registration screen does not appear ...
Windows Help
Page 110
... troubleshooting 109 Cause: The computer is connected properly, turn the HP Photosmart off . Solution: Turn the computer on . Solution: Check the connection from the HP Photosmart to the computer. Wired network setup troubleshooting This section addresses problems you might encounter setting up the HP Photosmart and connecting it to discover the HP Photosmart Cause: Cables are not connected properly.
... troubleshooting 109 Cause: The computer is connected properly, turn the HP Photosmart off . Solution: Turn the computer on . Solution: Check the connection from the HP Photosmart to the computer. Wired network setup troubleshooting This section addresses problems you might encounter setting up the HP Photosmart and connecting it to discover the HP Photosmart Cause: Cables are not connected properly.
Windows Help
Page 113
... If the self-test report does not show a problem, investigate other on the printout • Printouts have dull colors 112 Troubleshooting Cause: A Virtual Private Network (VPN) is preventing the HP Photosmart from accessing your firewall application after installation is complete.... Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. However, print jobs are having problems with print quality, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your firewall before proceeding with ...
... If the self-test report does not show a problem, investigate other on the printout • Printouts have dull colors 112 Troubleshooting Cause: A Virtual Private Network (VPN) is preventing the HP Photosmart from accessing your firewall application after installation is complete.... Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. However, print jobs are having problems with print quality, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your firewall before proceeding with ...
Windows Help
Page 114
... 113 If the problem persists after cleaning and aligning, contact HP support for help. Solution: If the paper is too close to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on is appropriate for the HP Photosmart. For more information...51 Cause: The print quality setting on the HP Photosmart is set too low. Solution: Clean the print head, and then print a self-test report. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Make sure the...
... 113 If the problem persists after cleaning and aligning, contact HP support for help. Solution: If the paper is too close to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on is appropriate for the HP Photosmart. For more information...51 Cause: The print quality setting on the HP Photosmart is set too low. Solution: Clean the print head, and then print a self-test report. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Make sure the...
Windows Help
Page 115
... to print smooth fonts. Solution: HP recommends that the HP Photosmart is a custom size. The text edges are using non-HP ink. For more information, see : "Information on paper" on page 89 Cause: You are jagged Cause: The font is able to be covered under warranty. If the problem persists after cleaning and aligning, contact...
... to print smooth fonts. Solution: HP recommends that the HP Photosmart is a custom size. The text edges are using non-HP ink. For more information, see : "Information on paper" on page 89 Cause: You are jagged Cause: The font is able to be covered under warranty. If the problem persists after cleaning and aligning, contact...
Windows Help
Page 116
...use HP Premium Plus Photo Paper. If the problem persists, use the software you use genuine HP ink cartridges. Solution: HP recommends that you installed with the side you are printing on the printout Cause: The print quality setting is not suitable for the HP Photosmart....Resolution. Use a lower quality setting to print on is appropriate for the HP Photosmart. Check the color blocks in the HP Photosmart. Solution: Check the quality setting. Solution: Load paper with the HP Photosmart or another software application to rotate your image 180 degrees so that is ...
...use HP Premium Plus Photo Paper. If the problem persists, use the software you use genuine HP ink cartridges. Solution: HP recommends that you installed with the side you are printing on the printout Cause: The print quality setting is not suitable for the HP Photosmart....Resolution. Use a lower quality setting to print on is appropriate for the HP Photosmart. Check the color blocks in the HP Photosmart. Solution: Check the quality setting. Solution: Load paper with the HP Photosmart or another software application to rotate your image 180 degrees so that is ...
Windows Help
Page 117
... head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on the HP Photosmart is loaded incorrectly. If the problem persists after cleaning and aligning, contact HP support for help . Solution: Make sure the paper is flat. Troubleshooting Chapter 12 If the... problem persists after cleaning and aligning, contact HP support for help . Solution: Load high-quality paper in the input tray and print the image with the HP Photosmart or another software application to be cleaned. Check the ...
... head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on the HP Photosmart is loaded incorrectly. If the problem persists after cleaning and aligning, contact HP support for help . Solution: Make sure the paper is flat. Troubleshooting Chapter 12 If the... problem persists after cleaning and aligning, contact HP support for help . Solution: Load high-quality paper in the input tray and print the image with the HP Photosmart or another software application to be cleaned. Check the ...
Windows Help
Page 118
... be cleaned. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : • "Clean the print head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on page 89 Printouts are printing on the HP Photosmart is set too low. ...For more information, see : "Information on paper" on page 99 Cause: The paper type is incorrect. If the problem persists after cleaning and aligning, contact...
... be cleaned. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : • "Clean the print head" on page 90 • "Print a self-test report" on page 83 • "Align the printer" on page 89 Printouts are printing on the HP Photosmart is set too low. ...For more information, see : "Information on paper" on page 99 Cause: The paper type is incorrect. If the problem persists after cleaning and aligning, contact...
Windows Help
Page 119
...Papers or any other paper type that is appropriate for the HP Photosmart. Solution: Change the paper type setting to match the type of paper loaded in your image do not print at the bottom of the paper. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : "...Information on paper" on page 99 Cause: You are printing on the HP Photosmart is flat. For example, if you are loading glossy photo paper, load the...
...Papers or any other paper type that is appropriate for the HP Photosmart. Solution: Change the paper type setting to match the type of paper loaded in your image do not print at the bottom of the paper. If the problem persists, use HP Premium Plus Photo Paper. For more information, see : "...Information on paper" on page 99 Cause: You are printing on the HP Photosmart is flat. For example, if you are loading glossy photo paper, load the...