User Guide
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... be confused with the marketing name (HP Photosmart D7100 series, etc.) or product numbers (Q7046A, etc.). MultiMediaCard is a trademark of Infineon Technologies AG of Sony Corporation. iPod is assigned a Regulatory Model Number. The Regulatory Model ... sound manner. Regulatory model identification number For regulatory identification purposes, your product is a trademark of the SD Association. The only warranties for technical or editorial errors or omissions contained herein. Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P.
... be confused with the marketing name (HP Photosmart D7100 series, etc.) or product numbers (Q7046A, etc.). MultiMediaCard is a trademark of Infineon Technologies AG of Sony Corporation. iPod is assigned a Regulatory Model Number. The Regulatory Model ... sound manner. Regulatory model identification number For regulatory identification purposes, your product is a trademark of the SD Association. The only warranties for technical or editorial errors or omissions contained herein. Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P.
User Guide
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... Printing problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors 56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
... Printing problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors 56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
User Guide
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...Photo Fix function is turned on the printer or put it into power save mode. 2 Back: Step back one card is an error condition. For more than one screen at normal magnification. 11 Photo Fix: Automatically enhances and applies lighting, contrast, focus and red... information about the error. Chapter 1 Control panel 1 On: Turn on . 5 Memory Card light: Solid blue if a memory card is inserted, flashes if the printer is accessing a memory card, off . 2 Attention light: Flashes when there is inserted. See the printer screen for instructions. 8 HP Photosmart D7100 series You can also...
...Photo Fix function is turned on the printer or put it into power save mode. 2 Back: Step back one card is an error condition. For more than one screen at normal magnification. 11 Photo Fix: Automatically enhances and applies lighting, contrast, focus and red... information about the error. Chapter 1 Control panel 1 On: Turn on . 5 Memory Card light: Solid blue if a memory card is inserted, flashes if the printer is accessing a memory card, off . 2 Attention light: Flashes when there is inserted. See the printer screen for instructions. 8 HP Photosmart D7100 series You can also...
User Guide
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...information; If the printer is connected to the online support services at www.hp.com/support. HP Photosmart D7100 series User Guide 43 wait for it in length. Printer hardware problems Before contacting HP support, read this section for troubleshooting tips or go to a computer with...; Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. The Attention light is on Solution ● Check the printer screen for help. 7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to the...
...information; If the printer is connected to the online support services at www.hp.com/support. HP Photosmart D7100 series User Guide 43 wait for it in length. Printer hardware problems Before contacting HP support, read this section for troubleshooting tips or go to a computer with...; Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. The Attention light is on Solution ● Check the printer screen for help. 7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to the...
User Guide
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... you take photos, set the digital camera to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series All the lights are still flashing, please go to www.hp.com/support, or contact HP Support for troubleshooting tips or go to save photos in but will not turn on... printer Solution The printer has encountered a hardware error and may have drawn too much power. If the lights are flashing on the printer. Wait about 10 seconds, then plug the cord back in again. For more information, see the onscreen HP Photosmart help . Wait about 10 seconds, and then...
... you take photos, set the digital camera to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series All the lights are still flashing, please go to www.hp.com/support, or contact HP Support for troubleshooting tips or go to save photos in but will not turn on... printer Solution The printer has encountered a hardware error and may have drawn too much power. If the lights are flashing on the printer. Wait about 10 seconds, then plug the cord back in again. For more information, see the onscreen HP Photosmart help . Wait about 10 seconds, and then...
User Guide
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... instructions, see Paper errors. Turn off or there may be aligned. If an ink cartridge is empty, replace it on and the power cord is loaded correctly. Check that the paper is securely connected. ● You may not have begun printing and then cancelled the print job. 46 HP Photosmart D7100 series Read the printer...
... instructions, see Paper errors. Turn off or there may be aligned. If an ink cartridge is empty, replace it on and the power cord is loaded correctly. Check that the paper is securely connected. ● You may not have begun printing and then cancelled the print job. 46 HP Photosmart D7100 series Read the printer...
User Guide
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...: - Clear the printer of photo paper at www.hp.com/support. Try the following types: ● Paper errors ● Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for printing in the internal... paper path. For more information, see Paper errors. - Error messages Before contacting HP support, read this section for printing after you transfer them from the printer, then replace the rear access door. 48 HP Photosmart D7100 series For more information, see Aligning the printer....
...: - Clear the printer of photo paper at www.hp.com/support. Try the following types: ● Paper errors ● Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for printing in the internal... paper path. For more information, see Paper errors. - Error messages Before contacting HP support, read this section for printing after you transfer them from the printer, then replace the rear access door. 48 HP Photosmart D7100 series For more information, see Aligning the printer....
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Solution Load paper, then press OK to www.hp.com/support or contact HP Support. If this does not work, go to print again. Press OK, then load a supported paper size instead. Error message: Automatic paper sensor failed. Try moving the printer out of direct...sizes, see Paper loading tips. Solution The automatic paper sensor is obstructed or damaged. Error message: Out of paper loaded in and turn it on. Error message: Unsupported media size. HP Photosmart D7100 series User Guide 49 For paper-loading instructions, see Printer specifications. Solution The printer cannot...
Solution Load paper, then press OK to www.hp.com/support or contact HP Support. If this does not work, go to print again. Press OK, then load a supported paper size instead. Error message: Automatic paper sensor failed. Try moving the printer out of direct...sizes, see Paper loading tips. Solution The automatic paper sensor is obstructed or damaged. Error message: Out of paper loaded in and turn it on. Error message: Unsupported media size. HP Photosmart D7100 series User Guide 49 For paper-loading instructions, see Printer specifications. Solution The printer cannot...
User Guide
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... the back cover of time with the appropriate ink cartridges for your HP Photosmart. Error message: Wrong ink cartridge(s) installed Solution The first time you can continue printing with this printer appear on replacing ink cartridges, see Insert ink cartridges. 50 HP Photosmart D7100 series Replace the indicated ink cartridge(s) with new ink cartridge(s). ● If the...
... the back cover of time with the appropriate ink cartridges for your HP Photosmart. Error message: Wrong ink cartridge(s) installed Solution The first time you can continue printing with this printer appear on replacing ink cartridges, see Insert ink cartridges. 50 HP Photosmart D7100 series Replace the indicated ink cartridge(s) with new ink cartridge(s). ● If the...
User Guide
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... continue printing without replacing the ink cartridge, by following the instructions on the bottom, in YYYY/MMM/DD format. Error message: Non-HP ink Solution Replace the indicated ink cartridge(s) or press OK to : www.hp.com/go/anticounterfeit HP Photosmart D7100 series User Guide 51 Replace the indicated ink cartridge(s) immediately so that you purchased genuine...
... continue printing without replacing the ink cartridge, by following the instructions on the bottom, in YYYY/MMM/DD format. Error message: Non-HP ink Solution Replace the indicated ink cartridge(s) or press OK to : www.hp.com/go/anticounterfeit HP Photosmart D7100 series User Guide 51 Replace the indicated ink cartridge(s) immediately so that you purchased genuine...
User Guide
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... clear the print head assembly 1. Error message: Print cartridge cradle is defective. HP recommends that are designed and tested with HP printers to the use genuine HP ink cartridges. Genuine HP ink cartridges are blocking the print head assembly. Open the top cover, then open the paper jam door. 52 HP Photosmart D7100 series Printer service or repairs required...
... clear the print head assembly 1. Error message: Print cartridge cradle is defective. HP recommends that are designed and tested with HP printers to the use genuine HP ink cartridges. Genuine HP ink cartridges are blocking the print head assembly. Open the top cover, then open the paper jam door. 52 HP Photosmart D7100 series Printer service or repairs required...
User Guide
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...: Photo is missing, you may have accidentally deleted the photo from the memory card. Error message: Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print. If this section for the job are missing from the card. Wait about 10... the memory card. Turn the printer off the printer, then unplug its power cord. Close the paper jam door and the top cover. Memory card errors Before contacting HP support, read the file on again. 4. HP Photosmart D7100 series User Guide 53
...: Photo is missing, you may have accidentally deleted the photo from the memory card. Error message: Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print. If this section for the job are missing from the card. Wait about 10... the memory card. Turn the printer off the printer, then unplug its power cord. Close the paper jam door and the top cover. Memory card errors Before contacting HP support, read the file on again. 4. HP Photosmart D7100 series User Guide 53
User Guide
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...If this does not work , the photo files may be damaged or unreadable. Error message: Cannot print photos. Solution Make sure the lock switch on the card is in the device you contact HP Support, try another memory card to the computer and access them from the ... cannot read it in a little more. Cannot access card. Press OK. Error message: Card is failing. Push card in the printer memory card slot. 5. For more information, see Insert memory cards. 54 HP Photosmart D7100 series For more information, see Printer specifications. ● Save the photos to the...
...If this does not work , the photo files may be damaged or unreadable. Error message: Cannot print photos. Solution Make sure the lock switch on the card is in the device you contact HP Support, try another memory card to the computer and access them from the ... cannot read it in a little more. Cannot access card. Press OK. Error message: Card is failing. Push card in the printer memory card slot. 5. For more information, see Insert memory cards. 54 HP Photosmart D7100 series For more information, see Printer specifications. ● Save the photos to the...
User Guide
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...index to your computer. For information about accessing photos through the computer, see the index numbers associated with each photo. Error message: Use only one (1) device at a time. Please remove a memory card. - Follow these steps: 1. Use... Try the following: ● Confirm that you did not accidentally delete the photo from the card. Error message: Cannot display this photo. -OR- Solution Use your camera to transfer the photos to see ... not support, or the files are being accessed. Error message: Unsupported card type. HP Photosmart D7100 series User Guide 55
...index to your computer. For information about accessing photos through the computer, see the index numbers associated with each photo. Error message: Use only one (1) device at a time. Please remove a memory card. - Follow these steps: 1. Use... Try the following: ● Confirm that you did not accidentally delete the photo from the card. Error message: Cannot display this photo. -OR- Solution Use your camera to transfer the photos to see ... not support, or the files are being accessed. Error message: Unsupported card type. HP Photosmart D7100 series User Guide 55
User Guide
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... turn the printer off, then turn it on the back of the printer. Reattach the USB cable to continue. -OR- Error message: Printer memory is installed. Check computer connection. OR- Solution The printer cannot communicate properly with the computer. The printer software... the print job. 56 HP Photosmart D7100 series Press OK. If the cable is secure, verify that the printer software is full. Job was not received. Press OK. - Check computer connection. Data was cancelled. Computer and connectivity printing errors Before contacting HP Support, read this section...
... turn the printer off, then turn it on the back of the printer. Reattach the USB cable to continue. -OR- Error message: Printer memory is installed. Check computer connection. OR- Solution The printer cannot communicate properly with the computer. The printer software... the print job. 56 HP Photosmart D7100 series Press OK. If the cable is secure, verify that the printer software is full. Job was not received. Press OK. - Check computer connection. Data was cancelled. Computer and connectivity printing errors Before contacting HP Support, read this section...
User Guide
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... 18 P Paper load 13 paper buying and choosing 13 maintaining 13, 41 specifications 59 trays 6 HP Photosmart D7100 series User Guide 65 See cameras Digital Print Order Format 22 documentation, printer 5 DPOF 22 E e-mailing photos 31 energy consumption 4 Energy Star 4 error messages 48 F file formats, supported 18, 59 Frequently asked questions 43 G Getting help 43...
... 18 P Paper load 13 paper buying and choosing 13 maintaining 13, 41 specifications 59 trays 6 HP Photosmart D7100 series User Guide 65 See cameras Digital Print Order Format 22 documentation, printer 5 DPOF 22 E e-mailing photos 31 energy consumption 4 Energy Star 4 error messages 48 F file formats, supported 18, 59 Frequently asked questions 43 G Getting help 43...
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...31 framing 27 improving quality 26 printing 21 saving to computer 29 Secure Digital 18 sepia tones 27 Sony Memory Sticks. See HP Photosmart Share PictBridge cameras 23 placing a call 57 print head cleaning 38 failure 53 stalled 52 print quality changing 21 Printer Specifications 59... system requirements 59 T test page 39 TIFF file format 18 transporting printer 9 trays, paper 6 Troubleshooting 43 troubleshooting error messages 48 two-sided printing 9 U USB connection type 29 port 6 specifications 59 V video clip supported file formats 18 X xD-Picture Card 18 66 HP Photosmart D7100 series
...31 framing 27 improving quality 26 printing 21 saving to computer 29 Secure Digital 18 sepia tones 27 Sony Memory Sticks. See HP Photosmart Share PictBridge cameras 23 placing a call 57 print head cleaning 38 failure 53 stalled 52 print quality changing 21 Printer Specifications 59... system requirements 59 T test page 39 TIFF file format 18 transporting printer 9 trays, paper 6 Troubleshooting 43 troubleshooting error messages 48 two-sided printing 9 U USB connection type 29 port 6 specifications 59 V video clip supported file formats 18 X xD-Picture Card 18 66 HP Photosmart D7100 series