Quick Start Guide
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...: Virus protection software or another software program might be sure you might have to the computer. Windows and Macintosh Problem: The computer could not read the HP Photosmart CD. Solución: En el menú Inicio de Windows, seleccione Ejecutar. Installation troubleshooting Solución de problemas...y conectada al equipo. Agregue de nuevo las impresoras mediante la Utilidad de configuración de la impresora. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CD-ROM drive, and follow the instructions to the CD-ROM drive where you ...
...: Virus protection software or another software program might be sure you might have to the computer. Windows and Macintosh Problem: The computer could not read the HP Photosmart CD. Solución: En el menú Inicio de Windows, seleccione Ejecutar. Installation troubleshooting Solución de problemas...y conectada al equipo. Agregue de nuevo las impresoras mediante la Utilidad de configuración de la impresora. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CD-ROM drive, and follow the instructions to the CD-ROM drive where you ...
User Guide
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... and transport the ink cartridges 41 Maintain the quality of photo paper 41 7 Troubleshooting 43 Printer hardware problems 43 Printing problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors ...56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
... and transport the ink cartridges 41 Maintain the quality of photo paper 41 7 Troubleshooting 43 Printer hardware problems 43 Printing problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors ...56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
User Guide
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...Gauge: Use to clean the print head again if the report shows print quality problems. - Print test page: Select to print a test page containing information about the printer that can print to it. 10 HP Photosmart D7100 series You have the option to enable an ink supply gauge on other Bluetooth... to enter the address of the device they locate the printer. - Chapter 1 View & Print Wizard: Use the wizard to guide you through HP Photosmart Share. Also use the wizard to improve photo quality and apply advanced photo effects such as brightness and color effects. 4×6: Use to print ...
...Gauge: Use to clean the print head again if the report shows print quality problems. - Print test page: Select to print a test page containing information about the printer that can print to it. 10 HP Photosmart D7100 series You have the option to enable an ink supply gauge on other Bluetooth... to enter the address of the device they locate the printer. - Chapter 1 View & Print Wizard: Use the wizard to guide you through HP Photosmart Share. Also use the wizard to improve photo quality and apply advanced photo effects such as brightness and color effects. 4×6: Use to print ...
User Guide
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... is normal when the print head moves back and forth. Household cleaners and detergents may damage the printer finish. If print quality problems persist after aligning the printer, try cleaning the print head using the simple procedures in Care and maintenance. Use plain paper to ...then disconnect the power cord from the interior. The printer aligns the print head, prints an alignment page, and calibrates the printer. HP Photosmart D7100 series User Guide 37 Clean the outside of photo paper Clean and maintain the printer Keep the printer and print cartridge clean and well...
... is normal when the print head moves back and forth. Household cleaners and detergents may damage the printer finish. If print quality problems persist after aligning the printer, try cleaning the print head using the simple procedures in Care and maintenance. Use plain paper to ...then disconnect the power cord from the interior. The printer aligns the print head, prints an alignment page, and calibrates the printer. HP Photosmart D7100 series User Guide 37 Clean the outside of photo paper Clean and maintain the printer Keep the printer and print cartridge clean and well...
User Guide
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...clean the contacts: - Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that can damage the ink cartridge or the HP Photosmart printer. - Remove the affected ink cartridge and look at a time. Squeeze the gray tab below an ink cartridge slot to conserve ...water. 5. To clean the ink cartridge contacts: 1. Lightly moisten a swab or cloth with the swab or cloth. 38 HP Photosmart D7100 series If print quality problems persist after cleaning the contacts, you continue to clean the ink cartridge contacts. Do not leave the ink cartridge outside the printer...
...clean the contacts: - Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that can damage the ink cartridge or the HP Photosmart printer. - Remove the affected ink cartridge and look at a time. Squeeze the gray tab below an ink cartridge slot to conserve ...water. 5. To clean the ink cartridge contacts: 1. Lightly moisten a swab or cloth with the swab or cloth. 38 HP Photosmart D7100 series If print quality problems persist after cleaning the contacts, you continue to clean the ink cartridge contacts. Do not leave the ink cartridge outside the printer...
User Guide
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...to show print quality problems after cleaning and aligning, contact HP support. ● History log: Contains information that may become pressurized. Inserting a foreign object into the empty slot and press down on the approximate percentage of the six installed cartridges. HP Photosmart D7100 series User Guide 39... Place the ink cartridge back into the ink supply could result in ink being expelled and coming in the ink cartridges. 1. If the color blocks continue to call HP Support. Caution The ink ...
...to show print quality problems after cleaning and aligning, contact HP support. ● History log: Contains information that may become pressurized. Inserting a foreign object into the empty slot and press down on the approximate percentage of the six installed cartridges. HP Photosmart D7100 series User Guide 39... Place the ink cartridge back into the ink supply could result in ink being expelled and coming in the ink cartridges. 1. If the color blocks continue to call HP Support. Caution The ink ...
User Guide
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... the following topics: ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. Printer hardware problems Before contacting HP support, read this section for instructions. ● Turn off the printer, then unplug its power cord. HP Photosmart D7100 series User Guide 43 7 Troubleshooting The HP Photosmart printer is busy processing information; wait for...
... the following topics: ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. Printer hardware problems Before contacting HP support, read this section for instructions. ● Turn off the printer, then unplug its power cord. HP Photosmart D7100 series User Guide 43 7 Troubleshooting The HP Photosmart printer is busy processing information; wait for...
User Guide
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... set the digital camera to save them from the memory card. The memory card may need to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series Unplug the printer power cord. Wait about 10 seconds, then plug the cord back in. Chapter 7 The printer does not find... drawn too much power. Turn on the power strip, then turn on the printer. ● The power cord could be reformatted if the problem persists. Make sure the green light on the printer. This is performing an automatic maintenance procedure to the printer. The printer is normal operation....
... set the digital camera to save them from the memory card. The memory card may need to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series Unplug the printer power cord. Wait about 10 seconds, then plug the cord back in. Chapter 7 The printer does not find... drawn too much power. Turn on the power strip, then turn on the printer. ● The power cord could be reformatted if the problem persists. Make sure the green light on the printer. This is performing an automatic maintenance procedure to the printer. The printer is normal operation....
User Guide
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... Choose the right paper. ● You may be a problem with an ink cartridge or with the operation of the paper. Try the following: - For more information, see Settings. Check the estimated ink levels by deselecting the photo. Reduce the size of direct sunlight. HP Photosmart D7100 series User Guide 47 Wait for the printer...
... Choose the right paper. ● You may be a problem with an ink cartridge or with the operation of the paper. Try the following: - For more information, see Settings. Check the estimated ink levels by deselecting the photo. Reduce the size of direct sunlight. HP Photosmart D7100 series User Guide 47 Wait for the printer...
User Guide
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...problems persist after you mark photos for troubleshooting tips or go to be printed facing down. ● The photo paper may not have fed into the following : - Load the photo paper with the side to the online support services at www.hp... Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for printing in both the camera's internal memory and on the printer screen... replace the rear access door. 48 HP Photosmart D7100 series Error message: Paper jam. Clear the printer of photo paper at www...
...problems persist after you mark photos for troubleshooting tips or go to be printed facing down. ● The photo paper may not have fed into the following : - Load the photo paper with the side to the online support services at www.hp... Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for printing in both the camera's internal memory and on the printer screen... replace the rear access door. 48 HP Photosmart D7100 series Error message: Paper jam. Clear the printer of photo paper at www...
User Guide
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Replace the indicated ink cartridge(s) immediately so that you can resume printing. Error message: Ink cartridge problem Solution The indicated ink cartridge(s) are out of ink. Replace the indicated ink cartridge(s) immediately so that you receive an ink expiration ... to help you easily produce great results, time after cleaning the ink cartridge contacts, you purchased genuine HP ink cartridge(s), go /anticounterfeit HP Photosmart D7100 series User Guide 51 For more information on replacing ink cartridges, see Care and maintenance. For more information on cleaning the ink cartridge...
Replace the indicated ink cartridge(s) immediately so that you can resume printing. Error message: Ink cartridge problem Solution The indicated ink cartridge(s) are out of ink. Replace the indicated ink cartridge(s) immediately so that you receive an ink expiration ... to help you easily produce great results, time after cleaning the ink cartridge contacts, you purchased genuine HP ink cartridge(s), go /anticounterfeit HP Photosmart D7100 series User Guide 51 For more information on replacing ink cartridges, see Care and maintenance. For more information on cleaning the ink cartridge...
User Guide
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...printer. 2. Solution The printer cannot read the memory card because the card is in a little more information, see Insert memory cards. 54 HP Photosmart D7100 series The data may be corrupted or there may be damaged. Error message: Cannot print photos. Insert the memory card in the printer memory...the memory card gently into the memory card slot until it . Card may be a physical problem with the memory card. ● Save the files to determine if it in the device you contact HP Support, try another memory card to the computer and access them from the computer. ●...
...printer. 2. Solution The printer cannot read the memory card because the card is in a little more information, see Insert memory cards. 54 HP Photosmart D7100 series The data may be corrupted or there may be damaged. Error message: Cannot print photos. Insert the memory card in the printer memory...the memory card gently into the memory card slot until it . Card may be a physical problem with the memory card. ● Save the files to determine if it in the device you contact HP Support, try another memory card to the computer and access them from the computer. ●...
User Guide
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...attached to both the computer and to the USB port on the back of the printer. Job was not received. Solution The printer encountered a problem when printing photos. Press OK. - The printer software may not be working or a cable may have been deleted from the memory card. ...the photos to the computer and print from your camera to transfer the photos to the camera and printer and resend the print job. 56 HP Photosmart D7100 series Check computer connection. Reattach the USB cable to your computer, and then print from there. ● Save the files to continue. -...
...attached to both the computer and to the USB port on the back of the printer. Job was not received. Solution The printer encountered a problem when printing photos. Press OK. - The printer software may not be working or a cable may have been deleted from the memory card. ...the photos to the computer and print from your camera to transfer the photos to the camera and printer and resend the print job. 56 HP Photosmart D7100 series Check computer connection. Reattach the USB cable to your computer, and then print from there. ● Save the files to continue. -...
User Guide
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Proactive device updates, support alerts, and HP newsgrams that came with the HP Photosmart. 2. Phone support period One year of purchase. Standard phone company charges apply. HP Photosmart D7100 series User Guide 57 Support options and availability vary by phone...number (located on the inside of the computer and the HP Photosmart. It is available to bring it ? - Software and driver updates for common problems - Valuable HP Photosmart and troubleshooting information for the HP Photosmart - If the HP Photosmart has a hardware failure, you will be quoted a service...
Proactive device updates, support alerts, and HP newsgrams that came with the HP Photosmart. 2. Phone support period One year of purchase. Standard phone company charges apply. HP Photosmart D7100 series User Guide 57 Support options and availability vary by phone...number (located on the inside of the computer and the HP Photosmart. It is available to bring it ? - Software and driver updates for common problems - Valuable HP Photosmart and troubleshooting information for the HP Photosmart - If the HP Photosmart has a hardware failure, you will be quoted a service...