Quick Start Guide
Page 6
...USB cable if it is the only option for the installation type, choose Recommended (HP Photosmart Premier) or choose Custom to connect the USB cable until you experience problems during installation, see Installation troubleshooting on the CD. 3. Follow the prompts to ...establish a connection and copy the files. 6. Insert the HP Photosmart CD. When the Congratulations page appears, click Print ...
...USB cable if it is the only option for the installation type, choose Recommended (HP Photosmart Premier) or choose Custom to connect the USB cable until you experience problems during installation, see Installation troubleshooting on the CD. 3. Follow the prompts to ...establish a connection and copy the files. 6. Insert the HP Photosmart CD. When the Congratulations page appears, click Print ...
Quick Start Guide
Page 7
... problems during installation, see Installation troubleshooting on the desktop. 4. Double-click the HP Photosmart CD icon on pages 8‑9. Double-click the HP Installer icon. 5 安裝 HP Photosmart 軟體 (Mac OS X) Install the HP Photosmart software (Mac OS X) 1 USB 連線 USB connection 2 3 4 Mac OS X Mac OS X 10.3、10.4 1. 將 USB 2. 將 HP Photosmart 3 HP Photosmart CD」(HP Photosmart...
... problems during installation, see Installation troubleshooting on the desktop. 4. Double-click the HP Photosmart CD icon on pages 8‑9. Double-click the HP Installer icon. 5 安裝 HP Photosmart 軟體 (Mac OS X) Install the HP Photosmart software (Mac OS X) 1 USB 連線 USB connection 2 3 4 Mac OS X Mac OS X 10.3、10.4 1. 將 USB 2. 將 HP Photosmart 3 HP Photosmart CD」(HP Photosmart...
Quick Start Guide
Page 9
... computer is inserted. If the computer is not dirty or scratched. Problem: The System Requirements dialog box appears during software installation. Windows and Macintosh Problem: The computer could not read the HP Photosmart CD. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CD might be running an outdated version of...
... computer is inserted. If the computer is not dirty or scratched. Problem: The System Requirements dialog box appears during software installation. Windows and Macintosh Problem: The computer could not read the HP Photosmart CD. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CD might be running an outdated version of...
User Guide
Page 5
7 Troubleshooting 31 Printer hardware problems 31 Printing problems 32 Error messages...35 Paper errors 36 Ink cartridge errors 38 Memory card or camera errors 40 Computer and connectivity printing errors 41 8 HP Support...43 HP Support by phone 43 Placing a call 43 Return to HP repair service (North America only 44 HP Quick Exchange Service (Japan only 44 Additional warranty options 44 A Specifications...45 System requirements 45 Printer specifications 45 B HP Warranty...49 Index...51 2 HP Photosmart D6100 series
7 Troubleshooting 31 Printer hardware problems 31 Printing problems 32 Error messages...35 Paper errors 36 Ink cartridge errors 38 Memory card or camera errors 40 Computer and connectivity printing errors 41 8 HP Support...43 HP Support by phone 43 Placing a call 43 Return to HP repair service (North America only 44 HP Quick Exchange Service (Japan only 44 Additional warranty options 44 A Specifications...45 System requirements 45 Printer specifications 45 B HP Warranty...49 Index...51 2 HP Photosmart D6100 series
User Guide
Page 9
....hpshopping.com (U.S.) ● www.hp.com/go/supplies (Europe) ● www.hp.com/jp/supply_inkjet (Japan) ● www.hp.com/paper (Asia/Pacific) 6 HP Photosmart D6100 series For more information, see Troubleshooting. 3 On light: Solid green if the printer is on, otherwise it into power save mode. Blinks to fix the problem before pressing. Indicator lights 1 Ink...
....hpshopping.com (U.S.) ● www.hp.com/go/supplies (Europe) ● www.hp.com/jp/supply_inkjet (Japan) ● www.hp.com/paper (Asia/Pacific) 6 HP Photosmart D6100 series For more information, see Troubleshooting. 3 On light: Solid green if the printer is on, otherwise it into power save mode. Blinks to fix the problem before pressing. Indicator lights 1 Ink...
User Guide
Page 26
...the printer, then disconnect the power cord from the interior. Noise is normal when the print head moves back and forth. HP Photosmart D6100 series User Guide 23 6 Care and maintenance The printer requires very little maintenance. Follow the onscreen instructions. Follow the guidelines in...and transport the printer and ink cartridges ● Maintain the quality of the printer with water. Click HP Device Manager in Care and maintenance. If print quality problems persist after aligning the printer, try cleaning the print head using a Windows computer: 1. From the ...
...the printer, then disconnect the power cord from the interior. Noise is normal when the print head moves back and forth. HP Photosmart D6100 series User Guide 23 6 Care and maintenance The printer requires very little maintenance. Follow the onscreen instructions. Follow the guidelines in...and transport the printer and ink cartridges ● Maintain the quality of the printer with water. Click HP Device Manager in Care and maintenance. If print quality problems persist after aligning the printer, try cleaning the print head using a Windows computer: 1. From the ...
User Guide
Page 27
...verify that says a cartridge is missing or damaged, clean the ink cartridge contacts. Remove the affected ink cartridge 24 HP Photosmart D6100 series Use plain paper to conserve photo paper. 2. In the Configuration Settings area of the window. From the Windows Start menu,... From the Information and Settings pop-up menu, choose Maintain Printer. 4. If you are using a Macintosh: 1. Click HP Device Manager in Aligning the printer. If print quality problems persist after you are using a Macintosh: 1. If you clean the print head, try aligning the printer using a Windows...
...verify that says a cartridge is missing or damaged, clean the ink cartridge contacts. Remove the affected ink cartridge 24 HP Photosmart D6100 series Use plain paper to conserve photo paper. 2. In the Configuration Settings area of the window. From the Windows Start menu,... From the Information and Settings pop-up menu, choose Maintain Printer. 4. If you are using a Macintosh: 1. Click HP Device Manager in Aligning the printer. If print quality problems persist after you are using a Macintosh: 1. If you clean the print head, try aligning the printer using a Windows...
User Guide
Page 28
... HP customer support. HP Photosmart D6100 series User Guide 25 Open the top cover of -warranty date on the gray latch until it is before the end-of ink remaining in contact with water and squeeze out any soft material that can provide valuable information if you diagnose printing problems ...a swab or cloth with persons or property. Repeat if necessary for more than 30 minutes. 4. You can damage the ink cartridge or the HP Photosmart. - If it clicks into the ink supply could result in ink being expelled and coming in the ink cartridges. Caution Do not remove multiple ...
... HP customer support. HP Photosmart D6100 series User Guide 25 Open the top cover of -warranty date on the gray latch until it is before the end-of ink remaining in contact with water and squeeze out any soft material that can provide valuable information if you diagnose printing problems ...a swab or cloth with persons or property. Repeat if necessary for more than 30 minutes. 4. You can damage the ink cartridge or the HP Photosmart. - If it clicks into the ink supply could result in ink being expelled and coming in the ink cartridges. Caution Do not remove multiple ...
User Guide
Page 29
... print head using the procedure described in the Dock. 3. Use plain paper to call HP customer support. 26 HP Photosmart D6100 series Click HP Device Manager in Care and maintenance. The HP Photosmart prints a two-page self test report that contains the following information: ● Product ...Print head parameters: Contains information that may be used for each of the window. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Aligning the printer. Click Settings > Print Settings >...
... print head using the procedure described in the Dock. 3. Use plain paper to call HP customer support. 26 HP Photosmart D6100 series Click HP Device Manager in Care and maintenance. The HP Photosmart prints a two-page self test report that contains the following information: ● Product ...Print head parameters: Contains information that may be used for each of the window. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Aligning the printer. Click Settings > Print Settings >...
User Guide
Page 34
...HP Photosmart Printer Help. HP Photosmart D6100 series User Guide 31 Turn on the power strip, then turn on the printer. ● The power cord could be reliable and easy to be defective. For information about the following topics: ● Printer hardware problems ● Printing problems .... The printer is designed to use. 7 Troubleshooting The HP Photosmart printer is plugged in but the printer is not printing Solution The printer is normal operation. Printer hardware problems Before contacting HP support, read this section for a while Solution The printer...
...HP Photosmart Printer Help. HP Photosmart D6100 series User Guide 31 Turn on the power strip, then turn on the printer. ● The power cord could be reliable and easy to be defective. For information about the following topics: ● Printer hardware problems ● Printing problems .... The printer is designed to use. 7 Troubleshooting The HP Photosmart printer is plugged in but the printer is not printing Solution The printer is normal operation. Printer hardware problems Before contacting HP support, read this section for a while Solution The printer...
User Guide
Page 35
...There may be pushed in the tray. Paper does not feed into the printer correctly from a digital camera Solution Make sure you print. 32 HP Photosmart D6100 series Push the main tray all the way in. ● The paper guides may have one of the output tray Solution Always extend the ... results. Wait about 10 seconds, and then plug it in the photo tray. If the lights are flashing on the printer. Printing problems Before contacting HP support, read this section for troubleshooting tips or go to separate the sheets of paper, then reload the paper and try printing again....
...There may be pushed in the tray. Paper does not feed into the printer correctly from a digital camera Solution Make sure you print. 32 HP Photosmart D6100 series Push the main tray all the way in. ● The paper guides may have one of the output tray Solution Always extend the ... results. Wait about 10 seconds, and then plug it in the photo tray. If the lights are flashing on the printer. Printing problems Before contacting HP support, read this section for troubleshooting tips or go to separate the sheets of paper, then reload the paper and try printing again....
User Guide
Page 38
...more information, see Care and maintenance. - Insert the photo paper as far as it will go to be a problem with the side to the online support services at a time. Load one sheet of the image and try printing again... the memory card. For more information, see Aligning the printer. - Try the following : - If print quality problems persist after you transfer them from the camera's internal memory to the memory card. The printer only supports these two... in the digital camera do not transfer. I marked for a paper jam. HP Photosmart D6100 series User Guide 35
...more information, see Care and maintenance. - Insert the photo paper as far as it will go to be a problem with the side to the online support services at a time. Load one sheet of the image and try printing again... the memory card. For more information, see Aligning the printer. - Try the following : - If print quality problems persist after you transfer them from the camera's internal memory to the memory card. The printer only supports these two... in the digital camera do not transfer. I marked for a paper jam. HP Photosmart D6100 series User Guide 35
User Guide
Page 39
... a carriage stall. Clear the printer of any paper that may be a connectivity problem, such as a paper jam, no paper, or paper stall. Press Resume to the online support services at www.hp.com/support. For more information, see Error message: The carriage is not connected ... problem has occurred. Remove the rear access door. Chapter 7 If the printer is connected to a computer, the following types of error messages can appear on the printer. Paper errors Before contacting HP support, read this section for troubleshooting tips or go to continue printing. 36 HP Photosmart D6100 ...
... a carriage stall. Clear the printer of any paper that may be a connectivity problem, such as a paper jam, no paper, or paper stall. Press Resume to the online support services at www.hp.com/support. For more information, see Error message: The carriage is not connected ... problem has occurred. Remove the rear access door. Chapter 7 If the printer is connected to a computer, the following types of error messages can appear on the printer. Paper errors Before contacting HP support, read this section for troubleshooting tips or go to continue printing. 36 HP Photosmart D6100 ...
User Guide
Page 42
... When you will not be cleaned. Printer service or repairs required as a result of -warranty date on your computer screen. HP Photosmart D6100 series User Guide 39 Error message: Ink Expiration Nearly Expired. -OR- Remove the affected ink cartridge and look at the end... information on cleaning the ink cartridge contacts, see Care and maintenance. Error message: Ink Cartridge(s) Problem. Solution The indicated ink cartridge(s) are designed and tested with HP printers to be covered under warranty. For more information on replacing ink cartridges, see Insert ink ...
... When you will not be cleaned. Printer service or repairs required as a result of -warranty date on your computer screen. HP Photosmart D6100 series User Guide 39 Error message: Ink Expiration Nearly Expired. -OR- Remove the affected ink cartridge and look at the end... information on cleaning the ink cartridge contacts, see Care and maintenance. Error message: Ink Cartridge(s) Problem. Solution The indicated ink cartridge(s) are designed and tested with HP printers to be covered under warranty. For more information on replacing ink cartridges, see Insert ink ...
User Guide
Page 44
...9679; Print fewer photos at www.hp.com/support. Solution The HP Photosmart only supports digital cameras in PictBridge mode. Try the following : ● To clear the printer memory, turn the printer off, then turn it is HP Photosmart D6100 series User Guide 41 Error message: ...Printer memory is not supported or not in PictBridge mode or HP directing printing cameras. Press OK. Solution The printer encountered a problem when printing photos. Try the following : ...
...9679; Print fewer photos at www.hp.com/support. Solution The HP Photosmart only supports digital cameras in PictBridge mode. Try the following : ● To clear the printer memory, turn the printer off, then turn it is HP Photosmart D6100 series User Guide 41 Error message: ...Printer memory is not supported or not in PictBridge mode or HP directing printing cameras. Press OK. Solution The printer encountered a problem when printing photos. Try the following : ...
User Guide
Page 46
...problem using the onscreen Help or HP web sites, call the appropriate support phone number for answers to do the following information: ● Printer model number (located on the front of the printer) ● Printer serial number (located on the bottom of the printer) ● Computer operating system HP Photosmart D6100... series User Guide 43 For a list of country/region phone numbers, see the warranty included in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of this guide. To receive HP support by phone...
...problem using the onscreen Help or HP web sites, call the appropriate support phone number for answers to do the following information: ● Printer model number (located on the front of the printer) ● Printer serial number (located on the bottom of the printer) ● Computer operating system HP Photosmart D6100... series User Guide 43 For a list of country/region phone numbers, see the warranty included in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of this guide. To receive HP support by phone...
User Guide
Page 52
...-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN HP Photosmart D6100 series User Guide 49 Local law 1. For example, some governments outside the product's specifications; Software, media, parts, or supplies not provided... : a. Under such local law, certain disclaimers and limitations of any HP support contract with local law, this Warranty Statement may be consistent with . HP does not warrant that have other problems, including those defects that of the product being notified of purchase by ...
...-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN HP Photosmart D6100 series User Guide 49 Local law 1. For example, some governments outside the product's specifications; Software, media, parts, or supplies not provided... : a. Under such local law, certain disclaimers and limitations of any HP support contract with local law, this Warranty Statement may be consistent with . HP does not warrant that have other problems, including those defects that of the product being notified of purchase by ...