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... 106 Self-maintenance sounds...106 Turn off the HP All-in-One...106 13 Shop for ink supplies...107 14 Troubleshooting Troubleshooting tips...109 Hardware setup troubleshooting 112 Software installation troubleshooting 116 Network troubleshooting...120 Print quality troubleshooting 123 Print troubleshooting...131 Memory card troubleshooting 139 Scan troubleshooting...142 Copy troubleshooting...145 Errors...149 15 HP warranty and support Warranty...169 Ink cartridge...
... 106 Self-maintenance sounds...106 Turn off the HP All-in-One...106 13 Shop for ink supplies...107 14 Troubleshooting Troubleshooting tips...109 Hardware setup troubleshooting 112 Software installation troubleshooting 116 Network troubleshooting...120 Print quality troubleshooting 123 Print troubleshooting...131 Memory card troubleshooting 139 Scan troubleshooting...142 Copy troubleshooting...145 Errors...149 15 HP warranty and support Warranty...169 Ink cartridge...
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Network Copy Menu The following options are available when you select one of the first six topics, the help appears on the display. Copies Size Quality Lighter/Darker Preview Crop Paper Size Paper Type Margin ...press the Copy Menu button on Scanner How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your computer. Overview Use the HP Photosmart Software 11 The following options are available. If you press the Help...
Network Copy Menu The following options are available when you select one of the first six topics, the help appears on the display. Copies Size Quality Lighter/Darker Preview Crop Paper Size Paper Type Margin ...press the Copy Menu button on Scanner How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your computer. Overview Use the HP Photosmart Software 11 The following options are available. If you press the Help...
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...and support from the HP Web site. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in -One. • The ...HP All-in-One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP...
...and support from the HP Web site. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in -One. • The ...HP All-in-One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP...
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... wired network. NOTE: Use the instructions in this section: Change the HP All-in -One from a USB connection to an Ethernet network connection. "Manage your network settings" on page 22 "Network glossary" on page 29 "Network troubleshooting" on page 120 Wired network setup This section describes how to connect ...the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the HP All-in-One software for a wired network Before you have ...
... wired network. NOTE: Use the instructions in this section: Change the HP All-in -One from a USB connection to an Ethernet network connection. "Manage your network settings" on page 22 "Network glossary" on page 29 "Network troubleshooting" on page 120 Wired network setup This section describes how to connect ...the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the HP All-in-One software for a wired network Before you have ...
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... section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP All-in-One. If you are not communicating with...
... section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP All-in-One. If you are not communicating with...
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... on your computer. Chapter 14 sure the other printers or scanners. After the cable is connected properly, turn off a power strip or unplugging the power cord from the HP All-in -One off and then on the device. Turn the HP All-in -One through a USB hub, make sure you have ...hub is on, try restarting your computer. If you are connecting the HP All-in -One off and then on . Troubleshooting • If you are transporting the HP All-in-One make sure you notice a significant decrease in -One, the print head assembly might need to disconnect older products from the print...
... on your computer. Chapter 14 sure the other printers or scanners. After the cable is connected properly, turn off a power strip or unplugging the power cord from the HP All-in -One off and then on the device. Turn the HP All-in -One through a USB hub, make sure you have ...hub is on, try restarting your computer. If you are connecting the HP All-in -One off and then on . Troubleshooting • If you are transporting the HP All-in-One make sure you notice a significant decrease in -One, the print head assembly might need to disconnect older products from the print...
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... tips: • Do not use paper that is easy to prevent bleeding over time from the Twosided printing accessory of the HP All-in -One. 2. Turn off the HP All-in -One can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable... paper in the input tray must be the same size and type. • Store printed photos under glass or in the input tray; Troubleshooting tips 111 Troubleshooting • Do not clean the print head unnecessarily. Use HP Premium Plus photo paper for the best quality results.
... tips: • Do not use paper that is easy to prevent bleeding over time from the Twosided printing accessory of the HP All-in -One. 2. Turn off the HP All-in -One can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable... paper in the input tray must be the same size and type. • Store printed photos under glass or in the input tray; Troubleshooting tips 111 Troubleshooting • Do not clean the print head unnecessarily. Use HP Premium Plus photo paper for the best quality results.
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...you to your computer. 4. Restart your computer before the HP All-in -One, and then press OK to step 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. Reinstall the HP All-in -One. CAUTION: Do not connect the USB cable to the ... Gently pull the paper out of paper that the printer alignment failed • The HP All-in -One is installed on the computer. c. Turn off the HP All-in -One to do so, you do the following topics: • The HP All-in-One will not turn on • I connected the...
...you to your computer. 4. Restart your computer before the HP All-in -One, and then press OK to step 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. Reinstall the HP All-in -One. CAUTION: Do not connect the USB cable to the ... Gently pull the paper out of paper that the printer alignment failed • The HP All-in -One is installed on the computer. c. Turn off the HP All-in -One to do so, you do the following topics: • The HP All-in-One will not turn on • I connected the...
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... On button too quickly. Hardware setup troubleshooting 113 Troubleshooting Go to both the HP All-in -One directly into a switched outlet, make sure it is on . Or, try plugging the HP All-in -One and the power adapter. Unplug the HP All-in -One might turn on calling for the HP All-in-One to on but still does not...
... On button too quickly. Hardware setup troubleshooting 113 Troubleshooting Go to both the HP All-in -One directly into a switched outlet, make sure it is on . Or, try plugging the HP All-in -One and the power adapter. Unplug the HP All-in -One might turn on calling for the HP All-in-One to on but still does not...
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...shown on the display. 114 Troubleshooting Troubleshooting You can cause errors. For more information on the display Cause: You might have selected the incorrect language when setting up the HP All-in-One. Connecting the USB cable before prompted can connect to the HP All-in-One with a USB cable is ... menu. The country/region you have selected the incorrect country/region when setting up the HP Allin-One. Chapter 14 I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause: The USB cable was installed. For more information, see the ...
...shown on the display. 114 Troubleshooting Troubleshooting You can cause errors. For more information on the display Cause: You might have selected the incorrect language when setting up the HP All-in-One. Connecting the USB cable before prompted can connect to the HP All-in-One with a USB cable is ... menu. The country/region you have selected the incorrect country/region when setting up the HP Allin-One. Chapter 14 I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause: The USB cable was installed. For more information, see the ...
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... the printer alignment failed Cause: The incorrect type of paper. Cause: The HP All-in -One. Contact HP support. Press the On button to www.hp.com/support. If prompted, choose your language and country/region" on page 15 I received a message on page 36 Hardware setup troubleshooting 115 Troubleshooting If the... display is blank and the On button is not lit, the HP All-in-One is firmly connected to the HP All-in the input tray (for technical support. Make sure the ...
... the printer alignment failed Cause: The incorrect type of paper. Cause: The HP All-in -One. Contact HP support. Press the On button to www.hp.com/support. If prompted, choose your language and country/region" on page 15 I received a message on page 36 Hardware setup troubleshooting 115 Troubleshooting If the... display is blank and the On button is not lit, the HP All-in-One is firmly connected to the HP All-in the input tray (for technical support. Make sure the ...
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... screen appears Cause: Your system does not meet the minimum requirements to run automatically, you might be some packing material inside the HP All-in-One. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing... appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. 116 Troubleshooting Troubleshooting If your CD-ROM drive is blocked. Solution: Clear the ...
... screen appears Cause: Your system does not meet the minimum requirements to run automatically, you might be some packing material inside the HP All-in-One. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing... appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. 116 Troubleshooting Troubleshooting If your CD-ROM drive is blocked. Solution: Clear the ...
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...to install the software. A red X indicates that the HP All-in-One is 3 meters (9.8 feet) or less in . 3. If this does not work , stop and then restart the installation, and follow the directions on the screen. Software installation troubleshooting 117 Troubleshooting Solution: Click Details to see : "Uninstall and reinstall... is unknown. To retry the USB connection 1. A red X appears on , and then try the USB connection again. Unplug the HP All-in-One power cord, and then plug it in again. 2. For more information, see what the specific problem is, and then correct the ...
...to install the software. A red X indicates that the HP All-in-One is 3 meters (9.8 feet) or less in . 3. If this does not work , stop and then restart the installation, and follow the directions on the screen. Software installation troubleshooting 117 Troubleshooting Solution: Click Details to see : "Uninstall and reinstall... is unknown. To retry the USB connection 1. A red X appears on , and then try the USB connection again. Unplug the HP All-in-One power cord, and then plug it in again. 2. For more information, see what the specific problem is, and then correct the ...
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...HP Allin-One. Do not simply delete the HP All-in-One application files from your computer. Disconnect the HP All-in-One from your computer. To reinstall the software, insert the HP All-in-One CD-ROM into your computer. 8. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C6200 All-in -One... that came with the HP All-in-One. Do not connect the HP All-in-One to your installation is incomplete, or if you connected the USB cable to the computer before restarting your computer. Troubleshooting 118 Troubleshooting Uninstall and reinstall the ...
...HP Allin-One. Do not simply delete the HP All-in-One application files from your computer. Disconnect the HP All-in-One from your computer. To reinstall the software, insert the HP All-in-One CD-ROM into your computer. 8. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C6200 All-in -One... that came with the HP All-in-One. Do not connect the HP All-in-One to your installation is incomplete, or if you connected the USB cable to the computer before restarting your computer. Troubleshooting 118 Troubleshooting Uninstall and reinstall the ...
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.... 2. NOTE: It is not installed. Select Install. 7. Missing HP Photosmart Software Cause: The HP Photosmart Software is important that you disconnect the HP All-in-One before restarting your computer. Double-click Add/Remove Programs. 3. To uninstall...HP All-in-One. Software installation troubleshooting 119 Troubleshooting Follow the onscreen instructions. 4. Disconnect the HP All-in-One from your computer. 3. Insert the HP All-in-One CD-ROM into your computer's CD-ROM drive and then start the Setup program. 7. Restart your computer. Select HP Photosmart All-In-One...
.... 2. NOTE: It is not installed. Select Install. 7. Missing HP Photosmart Software Cause: The HP Photosmart Software is important that you disconnect the HP All-in-One before restarting your computer. Double-click Add/Remove Programs. 3. To uninstall...HP All-in-One. Software installation troubleshooting 119 Troubleshooting Follow the onscreen instructions. 4. Disconnect the HP All-in-One from your computer. 3. Insert the HP All-in-One CD-ROM into your computer's CD-ROM drive and then start the Setup program. 7. Restart your computer. Select HP Photosmart All-In-One...
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... your computer. Cause: The HP All-in-One is turned off. Solution: Check the connection from the HP All-in-One to the computer. Network troubleshooting This section addresses problems you might encounter setting up the HP All-in-One and connecting it is plugged ...Make sure the other end of the HP Allin-One. If it to install the HP Photosmart Software. 3. Verify that came with the HP All-in-One. Troubleshooting For more information on setting up a wired network. 120 Troubleshooting Chapter 14 Solution: Install the HP Photosmart Software that the USB cable is connected...
... your computer. Cause: The HP All-in-One is turned off. Solution: Check the connection from the HP All-in-One to the computer. Network troubleshooting This section addresses problems you might encounter setting up the HP All-in-One and connecting it is plugged ...Make sure the other end of the HP Allin-One. If it to install the HP Photosmart Software. 3. Verify that came with the HP All-in-One. Troubleshooting For more information on setting up a wired network. 120 Troubleshooting Chapter 14 Solution: Install the HP Photosmart Software that the USB cable is connected...
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This section contains the following topics: • The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is no network connection. Make sure your card shows up under Network Adapters. 4. Click Device.... Bottom light: This yellow light flashes when data is set up properly. Solution: Make sure that came with your card. Network troubleshooting 121 Troubleshooting To check your LAN card is being sent or received by the device over the network. Refer to see if you have been established...
This section contains the following topics: • The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is no network connection. Make sure your card shows up under Network Adapters. 4. Click Device.... Bottom light: This yellow light flashes when data is set up properly. Solution: Make sure that came with your card. Network troubleshooting 121 Troubleshooting To check your LAN card is being sent or received by the device over the network. Refer to see if you have been established...
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... your router or hub, and then turn it on the control panel to your router or hub. Troubleshooting 122 Troubleshooting Check the cable connections from the HP All-in-One to turn it on the HP All-in -One off the power on . Wait a few seconds. To find the IP address, print a network ... "View and print network settings" on page 23 • "Use the Embedded Web Server" on page 25 The Printer not Found screen appears during installation Cause: The HP All-in-One is active 1. Cause: You do not have an active network connection. Press the On button on the control panel to...
... your router or hub, and then turn it on the control panel to your router or hub. Troubleshooting 122 Troubleshooting Check the cable connections from the HP All-in-One to turn it on the HP All-in -One off the power on . Wait a few seconds. To find the IP address, print a network ... "View and print network settings" on page 23 • "Use the Embedded Web Server" on page 25 The Printer not Found screen appears during installation Cause: The HP All-in-One is active 1. Cause: You do not have an active network connection. Press the On button on the control panel to...
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... always accept or allow the pop-up messages. You can re-enable your firewall before proceeding with the firewall software. Print quality troubleshooting If you are having problems with print quality, try uninstalling the HP All-in -One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is preventing the...
... always accept or allow the pop-up messages. You can re-enable your firewall before proceeding with the firewall software. Print quality troubleshooting If you are having problems with print quality, try uninstalling the HP All-in -One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is preventing the...
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...The print head needs to be cleaned. If the problem persists after cleaning and aligning, contact HP support for the HP All-in -One. For additional ink cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. For more information, see: • "Clean the print head" on ...page 103 • "Print a self-test report" on page 95 • "Align the printer" on page 102 Cause: The paper is too close to : www.hp...
...The print head needs to be cleaned. If the problem persists after cleaning and aligning, contact HP support for the HP All-in -One. For additional ink cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. For more information, see: • "Clean the print head" on ...page 103 • "Print a self-test report" on page 95 • "Align the printer" on page 102 Cause: The paper is too close to : www.hp...