Setup Guide
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...WEP key or WPA passphrase is unable to the network, see the Basics Guide for additional setup information. 12 • HP All-in-One HP Photosmart C6100 All-in-One series Basics Guide If you have problems connecting to answer questions about your wireless router or your wireless network. As much as...name of the following: • Press to enter text. Type the WEP key or WPA passphrase, as HP would like to help you, HP is not accepted, refer to Network Troubleshooting on the display to complete the network setup. Note: If your wireless router settings. Option B: Typical Wireless ...
...WEP key or WPA passphrase is unable to the network, see the Basics Guide for additional setup information. 12 • HP All-in-One HP Photosmart C6100 All-in-One series Basics Guide If you have problems connecting to answer questions about your wireless router or your wireless network. As much as...name of the following: • Press to enter text. Type the WEP key or WPA passphrase, as HP would like to help you, HP is not accepted, refer to Network Troubleshooting on the display to complete the network setup. Note: If your wireless router settings. Option B: Typical Wireless ...
Setup Guide
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... the network). 17 Go to Section A. Action: Verify that you choose the connection types between the network and your HP All-in-One (not between your network, install the HP All-in -One Windows CD. Check all connections. Action: Remove the back access door, and then gently pull out any paper. Load...Microsoft Add Hardware screen appears. Unplug the USB cable, and then insert the HP All-in -One software on . Do not plug the USB cable into the computer. Refer to step 18 at the back of this setup guide Troubleshooting Problem: A Paper Jam message appears. Make sure the USB cable is ...
... the network). 17 Go to Section A. Action: Verify that you choose the connection types between the network and your HP All-in-One (not between your network, install the HP All-in -One Windows CD. Check all connections. Action: Remove the back access door, and then gently pull out any paper. Load...Microsoft Add Hardware screen appears. Unplug the USB cable, and then insert the HP All-in -One software on . Do not plug the USB cable into the computer. Refer to step 18 at the back of this setup guide Troubleshooting Problem: A Paper Jam message appears. Make sure the USB cable is ...
Setup Guide
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...Printer Not Found message appears. Check your network is set up properly. If you have an active connection with the HP All-in-One. Action: It is set up properly. Action: Rerun the Wireless Setup Wizard, and type in -One series Basics Guide See the Basics Guide for more troubleshooting... options, and turn on . • Try temporarily disconnecting your connection type Section (B or C). Network Troubleshooting ? HP Photosmart C6100 All-in the WEP key or WPA passphrase correctly, making sure there are no blank spaces at the beginning or end. Enter...
...Printer Not Found message appears. Check your network is set up properly. If you have an active connection with the HP All-in-One. Action: It is set up properly. Action: Rerun the Wireless Setup Wizard, and type in -One series Basics Guide See the Basics Guide for more troubleshooting... options, and turn on . • Try temporarily disconnecting your connection type Section (B or C). Network Troubleshooting ? HP Photosmart C6100 All-in the WEP key or WPA passphrase correctly, making sure there are no blank spaces at the beginning or end. Enter...
Basics Guide
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Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...Send a basic fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink ...
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...Send a basic fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink ...
Basics Guide
Page 6
... color and black-and-white copies on a variety of the HP Photosmart software that came with the HP All-in -One functions directly from the control panel, without uploading your computer. Copy The HP All-in -One can use special features to make high-quality copies of converting... is network-connected or connected to print, edit, or share. Note This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from a memory card. Additionally, if the HP All-in-One is the process of photos, including borderless copies.
... color and black-and-white copies on a variety of the HP Photosmart software that came with the HP All-in -One functions directly from the control panel, without uploading your computer. Copy The HP All-in -One can use special features to make high-quality copies of converting... is network-connected or connected to print, edit, or share. Note This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from a memory card. Additionally, if the HP All-in-One is the process of photos, including borderless copies.
Basics Guide
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... the Device Support area, click Onscreen Guide or Troubleshooting. - If you can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One. 2. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart Mac Help. This website offers technical support, drivers...
... the Device Support area, click Onscreen Guide or Troubleshooting. - If you can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One. 2. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart Mac Help. This website offers technical support, drivers...
Basics Guide
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... time. This is known as a wired or Ethernet network. Manage your network settings Find troubleshooting information. Basics Guide 9 Network setup 2 Network setup This section describes how to connect the HP All-in a networked environment. Change the HP All-in -One with an access point (802.11). Wired network setup This section describes how to...
... time. This is known as a wired or Ethernet network. Manage your network settings Find troubleshooting information. Basics Guide 9 Network setup 2 Network setup This section describes how to connect the HP All-in a networked environment. Change the HP All-in -One with an access point (802.11). Wired network setup This section describes how to...
Basics Guide
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...computer. Specific information is incomplete, or if you must follow these steps: Troubleshooting common setup issues 1. Uninstall the software (if you disconnect the HP All-in -One, wait one minute, then restart it ). 3. Basics Guide 73 For support contact information...onscreen Help that you have reinstalled the software. 6. Insert the HP All-in -One software. Select the HP All-in -One. Troubleshooting and support 5 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. This...
...computer. Specific information is incomplete, or if you must follow these steps: Troubleshooting common setup issues 1. Uninstall the software (if you disconnect the HP All-in -One, wait one minute, then restart it ). 3. Basics Guide 73 For support contact information...onscreen Help that you have reinstalled the software. 6. Insert the HP All-in -One software. Select the HP All-in -One. Troubleshooting and support 5 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. This...
Basics Guide
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... with the power outlet. 74 HP Photosmart C6100 All-in-One series Solution ● Make sure the power cord is firmly connected to both the HP All-in -One from a Mac and then reinstall 1. To uninstall from your computer. 5. Hardware setup troubleshooting Use this section to solve any... might be a problem with the HP All-in -One Installer. 7. Open the Applications:Hewlett-Packard folder. 3. Troubleshooting and support Chapter 5 To verify that the software is properly installed, double-click the HP Solution Center icon on Cause The HP All-in-One is not properly connected to a ...
... with the power outlet. 74 HP Photosmart C6100 All-in-One series Solution ● Make sure the power cord is firmly connected to both the HP All-in -One from a Mac and then reinstall 1. To uninstall from your computer. 5. Hardware setup troubleshooting Use this section to solve any... might be a problem with the HP All-in -One Installer. 7. Open the Applications:Hewlett-Packard folder. 3. Troubleshooting and support Chapter 5 To verify that the software is properly installed, double-click the HP Solution Center icon on Cause The HP All-in-One is not properly connected to a ...
Basics Guide
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... If prompted, choose your language and country/region 1. Troubleshooting and support Cause You pressed the On button too quickly. Solution The HP All-in-One might have installed the software, connecting your computer to the HP All-in -One to turn on calling for the HP All-in -One with my computer Cause The USB cable was...
... If prompted, choose your language and country/region 1. Troubleshooting and support Cause You pressed the On button too quickly. Solution The HP All-in-One might have installed the software, connecting your computer to the HP All-in -One to turn on calling for the HP All-in -One with my computer Cause The USB cable was...
Basics Guide
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...Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. You can change the country/region, you select determines the paper sizes shown... between the HP All-in the input tray. Solution Check that the printer alignment failed Cause The incorrect type of paper is turned off. Cause The HP All-in -One and plugged ... might be a problem with text on the HP All-inOne. Press the On button to www.hp.com/support. Remove any time from the Preferences menu. Troubleshooting and support Chapter 5 7. Press to highlight Yes...
...Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. You can change the country/region, you select determines the paper sizes shown... between the HP All-in the input tray. Solution Check that the printer alignment failed Cause The incorrect type of paper is turned off. Cause The HP All-in -One and plugged ... might be a problem with text on the HP All-inOne. Press the On button to www.hp.com/support. Remove any time from the Preferences menu. Troubleshooting and support Chapter 5 7. Press to highlight Yes...
Basics Guide
Page 80
... be erased. If it is busy, wait until it passes and the HP All-in -One is busy. If the test fails again, continue reviewing the troubleshooting information in this section for a message indicating that came with the HP All-in-One, run the fax test again to the telephone wall jack. If you...After you resolve any problems found, run the fax test again. ● Make sure you have correctly connected the HP All-in-One to make sure the HP All-in-One is ready for faxing. Troubleshooting and support The fax test failed If you ran a fax test and the test failed, review the report for...
... be erased. If it is busy, wait until it passes and the HP All-in -One is busy. If the test fails again, continue reviewing the troubleshooting information in this section for a message indicating that came with the HP All-in-One, run the fax test again to the telephone wall jack. If you...After you resolve any problems found, run the fax test again. ● Make sure you have correctly connected the HP All-in-One to make sure the HP All-in-One is ready for faxing. Troubleshooting and support The fax test failed If you ran a fax test and the test failed, review the report for...
Basics Guide
Page 81
... Use the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone company and have them check the line. ● Try to send or receive a test fax. Troubleshooting and support Chapter 5 telephone wall jack, then connect the... other end to the port labeled 1-LINE on the back of the HP All-in-One. If you do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One...
... Use the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone company and have them check the line. ● Try to send or receive a test fax. Troubleshooting and support Chapter 5 telephone wall jack, then connect the... other end to the port labeled 1-LINE on the back of the HP All-in-One. If you do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One...
Basics Guide
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Troubleshooting and support Back view of Phone Cord with Fax" test failed Solution ● Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. If you are using a phone splitter, this can cause faxing problems. (A splitter is ready for... faxing. 3. The "Using Correct Type of the HP All-in-One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One to connect to the "1-LINE" port 2. After you have connected the phone cord to the port labeled...
Troubleshooting and support Back view of Phone Cord with Fax" test failed Solution ● Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. If you are using a phone splitter, this can cause faxing problems. (A splitter is ready for... faxing. 3. The "Using Correct Type of the HP All-in-One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One to connect to the "1-LINE" port 2. After you have connected the phone cord to the port labeled...
Basics Guide
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... tone. To find out if other equipment, then one end to your 80 HP Photosmart C6100 All-in-One series Using the phone cord supplied in the box with the HP All-in-One ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is causing problems... wall jack that you have correctly connected the HP All-in-One to the telephone wall jack. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to fail. The...
... tone. To find out if other equipment, then one end to your 80 HP Photosmart C6100 All-in-One series Using the phone cord supplied in the box with the HP All-in-One ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is causing problems... wall jack that you have correctly connected the HP All-in-One to the telephone wall jack. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to fail. The...
Basics Guide
Page 84
... for digital phones. If you do not hear a normal sounding dial tone, it passes and the HP All-in -One, connect one end to your country/region. Connect the HP All-in -One. Troubleshooting and support telephone wall jack, then connect the other end to send or receive faxes. If you ...cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● If your telephone system is set incorrectly, the test might fail and you might cause the ...
... for digital phones. If you do not hear a normal sounding dial tone, it passes and the HP All-in -One, connect one end to your country/region. Connect the HP All-in -One. Troubleshooting and support telephone wall jack, then connect the other end to send or receive faxes. If you ...cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● If your telephone system is set incorrectly, the test might fail and you might cause the ...
Basics Guide
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... connect to the telephone wall jack. Press the On button to fail. To find out if other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is...this special 2-wire phone cord should be causing the test to turn on the same phone line as the HP All-in-One, might be connected to the 82 HP Photosmart C6100 All-in -One is firmly connected to fix the problem. try adding them check the phone line. Solution Look at a ...
... connect to the telephone wall jack. Press the On button to fail. To find out if other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is...this special 2-wire phone cord should be causing the test to turn on the same phone line as the HP All-in-One, might be connected to the 82 HP Photosmart C6100 All-in -One is firmly connected to fix the problem. try adding them check the phone line. Solution Look at a ...
Basics Guide
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... you used a 4-wire phone cord, disconnect it to the telephone wall jack, and correctly connected any additional equipment and services that came with the HP All-in-One. Make sure you can use it . Check the end of the cord and compare it , find the supplied 2-wire phone cord, and then connect... the adaptor and to the port labeled 1-LINE on the back of the HP All-in-One. If the HP All-in-One came with it with the HP All-in-One. Troubleshooting and support port labeled 1-LINE on the back of the HP All-in-One and the other end to the port labeled 1-LINE on the back...
... you used a 4-wire phone cord, disconnect it to the telephone wall jack, and correctly connected any additional equipment and services that came with the HP All-in-One. Make sure you can use it . Check the end of the cord and compare it , find the supplied 2-wire phone cord, and then connect... the adaptor and to the port labeled 1-LINE on the back of the HP All-in-One. If the HP All-in-One came with it with the HP All-in-One. Troubleshooting and support port labeled 1-LINE on the back of the HP All-in-One and the other end to the port labeled 1-LINE on the back...
Basics Guide
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... equipment are not in -One) or other noise. For example, you use . Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP All-inOne directly to the... telephone wall jack. If you will not be able to fax successfully. The DSL service sends out a digital signal on the phone 84 HP Photosmart C6100 All-in -One to connect to any other equipment, such as an answering machine or a telephone, as Medium (14400) or Slow (9600). Phone lines ...
... equipment are not in -One) or other noise. For example, you use . Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP All-inOne directly to the... telephone wall jack. If you will not be able to fax successfully. The DSL service sends out a digital signal on the phone 84 HP Photosmart C6100 All-in -One to connect to any other equipment, such as an answering machine or a telephone, as Medium (14400) or Slow (9600). Phone lines ...
Basics Guide
Page 88
...send or receive a fax until the error condition is set up the HP All-in -One will not be properly grounded. If you might need to the port that is connected to send and receive faxes at a slower rate. Troubleshooting and support line that can interfere with the phone line. The DSL ...filter removes the digital signal and allows the HP All-in -One is designated for fax and phone use one port for telephone and Group 3 fax and another port for ...
...send or receive a fax until the error condition is set up the HP All-in -One will not be properly grounded. If you might need to the port that is connected to send and receive faxes at a slower rate. Troubleshooting and support line that can interfere with the phone line. The DSL ...filter removes the digital signal and allows the HP All-in -One is designated for fax and phone use one port for telephone and Group 3 fax and another port for ...