Setup Guide
Page 11
... Network Menu appears. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in -One. C2 Establish the wireless connection Option A: SecureEasySetup Requirements: You must choose one or the other: • If you ran out of...router into SecureEasySetup mode. If the wireless connection is on the HP All-in -One to Option B: Typical Wireless Setup (Recommended) in SecureEasySetup mode. HP All-in SecureEasySetup mode. You must have problems connecting to setup your network settings may have limited time to ...
... Network Menu appears. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in -One. C2 Establish the wireless connection Option A: SecureEasySetup Requirements: You must choose one or the other: • If you ran out of...router into SecureEasySetup mode. If the wireless connection is on the HP All-in -One to Option B: Typical Wireless Setup (Recommended) in SecureEasySetup mode. HP All-in SecureEasySetup mode. You must have problems connecting to setup your network settings may have limited time to ...
Setup Guide
Page 12
... sure you can enter it . f If your wireless router settings. g Follow the prompts on page 15. For mistakes: Select Clear. HP Photosmart C6100 All-in-One series Basics Guide If you cannot continue with the strongest signal appears first. d Press to enter text. See Display keyboard tips to...OK. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to answer questions about your wireless router or your wireless network. c Press until Network is not accepted, refer to display it ...
... sure you can enter it . f If your wireless router settings. g Follow the prompts on page 15. For mistakes: Select Clear. HP Photosmart C6100 All-in-One series Basics Guide If you cannot continue with the strongest signal appears first. d Press to enter text. See Display keyboard tips to...OK. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to answer questions about your wireless router or your wireless network. c Press until Network is not accepted, refer to display it ...
Setup Guide
Page 14
...Click Cancel. Refer to Section A. Choose the correct HP All-in -One Windows CD. Turn the device off, and then on. Unplug the USB cable, and then insert the HP All-in -One CD for each computer. Check all connections. Problem: The Microsoft Add Hardware screen appears. Action: Verify... that you to Section A. 14 • HP All-in -One software on each installation. Action: Remove, and then...
...Click Cancel. Refer to Section A. Choose the correct HP All-in -One Windows CD. Turn the device off, and then on. Unplug the USB cable, and then insert the HP All-in -One CD for each computer. Check all connections. Problem: The Microsoft Add Hardware screen appears. Action: Verify... that you to Section A. 14 • HP All-in -One software on each installation. Action: Remove, and then...
Setup Guide
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... steps C1 through the control panel, and the HP All-in-One does not connect to the HP All-in the WEP key or WPA passphrase correctly, making sure there are no blank spaces at the beginning or end. Problem: The Printer Not Found message appears. Action: First make sure...the Wireless Setup Wizard. Action: It is set up properly. HP Photosmart C6100 All-in -One. Network Troubleshooting ? If you have an active connection with the HP All-in -One series Basics Guide See the Basics Guide for an icon. This problem could be caused by typing incorrectly, by changing the case ...
... steps C1 through the control panel, and the HP All-in-One does not connect to the HP All-in the WEP key or WPA passphrase correctly, making sure there are no blank spaces at the beginning or end. Problem: The Printer Not Found message appears. Action: First make sure...the Wireless Setup Wizard. Action: It is set up properly. HP Photosmart C6100 All-in -One. Network Troubleshooting ? If you have an active connection with the HP All-in -One series Basics Guide See the Basics Guide for an icon. This problem could be caused by typing incorrectly, by changing the case ...
Basics Guide
Page 10
You can use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you installed with the HP All-in-One to access many features not available from the control panel. It also provides access to other basic software features, ...Use the HP Photosmart software You can also use this feature is turned on . Copy Menu: Selects copy options, such as saving, viewing, and sharing your scan. By default, this button to adjust the crop box when printing. Attention light: Indicates a problem occurred. Basics Guide 7 HP All-in-One overview (continued...
You can use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you installed with the HP All-in-One to access many features not available from the control panel. It also provides access to other basic software features, ...Use the HP Photosmart software You can also use this feature is turned on . Copy Menu: Selects copy options, such as saving, viewing, and sharing your scan. By default, this button to adjust the crop box when printing. Attention light: Indicates a problem occurred. Basics Guide 7 HP All-in-One overview (continued...
Basics Guide
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... Guide, a pop-up menu appears. To access the HP Photosmart Mac Help ➔ On the Help menu in -One. 2. In the HP Solution Center, click the tab for the HP All-in-One. - The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in -One. This website offers technical support, drivers, supplies, and .... ● www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support in -One. For more information A variety of the software included with your HP All-in -One series Explore the onscreen...
... Guide, a pop-up menu appears. To access the HP Photosmart Mac Help ➔ On the Help menu in -One. 2. In the HP Solution Center, click the tab for the HP All-in-One. - The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in -One. This website offers technical support, drivers, supplies, and .... ● www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support in -One. For more information A variety of the software included with your HP All-in -One series Explore the onscreen...
Basics Guide
Page 30
..., including routers, switches, and other Ethernet-enabled device that appears on the problem, you call HP Support, depending on the network. With mDNS, your computer can also work with any HP All-in -One. Wired (802.3) network settings The following table describes the 802.3 wired settings... Network setup (continued) Parameter Firmware Revision Hostname Admin Password mDNS Description Note You will prevent your network components from seeing the HP All-in -One connected to your local area network. The TCP/IP name assigned by the last 6 digits of the Media Access Control (...
..., including routers, switches, and other Ethernet-enabled device that appears on the problem, you call HP Support, depending on the network. With mDNS, your computer can also work with any HP All-in -One. Wired (802.3) network settings The following table describes the 802.3 wired settings... Network setup (continued) Parameter Firmware Revision Hostname Admin Password mDNS Description Note You will prevent your network components from seeing the HP All-in -One connected to your local area network. The TCP/IP name assigned by the last 6 digits of the Media Access Control (...
Basics Guide
Page 39
...your home or office setup is not described in this section, set up the HP All-in -One? ❑ Yes, I have an answering machine. ❑ No. Fax setup 36 HP Photosmart C6100 All-in the box to connect one end to your phone system. This allows you to select your computer software applications...problems sending and receiving faxes. Do you access the Internet from your home or office setting. Note If your fax setup case Now that share the phone line with double rings to your computer through a dial-up connection? - If you will use for fax calls on the HP All-in -One...
...your home or office setup is not described in this section, set up the HP All-in -One? ❑ Yes, I have an answering machine. ❑ No. Fax setup 36 HP Photosmart C6100 All-in the box to connect one end to your phone system. This allows you to select your computer software applications...problems sending and receiving faxes. Do you access the Internet from your home or office setting. Note If your fax setup case Now that share the phone line with double rings to your computer through a dial-up connection? - If you will use for fax calls on the HP All-in -One...
Basics Guide
Page 44
... a call-waiting tone that is designated for multiple purposes; This special phone cord is different from your local electronics store and extend it might have problems when connected to the fax/phone port of your home or office. it . The call -waiting tone. ● If you can purchase a coupler ...from the phone cords you might not be labeled "multicombi" or something similar. ● If you use . Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line If you are using either a PBX or an ISDN converter/terminal adaptor, connect the...
... a call-waiting tone that is designated for multiple purposes; This special phone cord is different from your local electronics store and extend it might have problems when connected to the fax/phone port of your home or office. it . The call -waiting tone. ● If you can purchase a coupler ...from the phone cords you might not be labeled "multicombi" or something similar. ● If you use . Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line If you are using either a PBX or an ISDN converter/terminal adaptor, connect the...
Basics Guide
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...; Checks that you installed with the results of every fax you set up the HP All-in-One for faxing. If necessary, resolve any problems found and rerun the test. Fax setup 56 HP Photosmart C6100 All-in -One displays the status of the test on the display. Press Setup. 2. Chapter 3 Test your... fax setup You can test your fax setup to check the status of the HP All-in-One and to make sure...
...; Checks that you installed with the results of every fax you set up the HP All-in-One for faxing. If necessary, resolve any problems found and rerun the test. Fax setup 56 HP Photosmart C6100 All-in -One displays the status of the test on the display. Press Setup. 2. Chapter 3 Test your... fax setup You can test your fax setup to check the status of the HP All-in-One and to make sure...
Basics Guide
Page 73
...and lid backing. If print quality problems persist after aligning the printer, try the alignment again. The HP All-in -One To ensure that your country/region, and then click Contact HP for information on calling for each ink cartridge you align the printer, the alignment will fail. If ...through any of the blocks of the HP All-in-One. ● Clean the glass ● Clean the lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in the input tray when you are replaced. To align the printer from the control panel 1. Press ...
...and lid backing. If print quality problems persist after aligning the printer, try the alignment again. The HP All-in -One To ensure that your country/region, and then click Contact HP for information on calling for each ink cartridge you align the printer, the alignment will fail. If ...through any of the blocks of the HP All-in-One. ● Clean the glass ● Clean the lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in the input tray when you are replaced. To align the printer from the control panel 1. Press ...
Basics Guide
Page 77
... Center icon on but still does not work, then there might be a problem with the power outlet. 74 HP Photosmart C6100 All-in -One from a Mac and then reinstall 1. Plug in an appliance that you plugged the HP All-in-One into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded...
... Center icon on but still does not work, then there might be a problem with the power outlet. 74 HP Photosmart C6100 All-in -One from a Mac and then reinstall 1. Plug in an appliance that you plugged the HP All-in-One into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded...
Basics Guide
Page 78
... Set Language, and then press OK. 4. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in-One before the software was connected before connecting the USB cable. During installation, do not plug in -One from the Preferences menu. To set your computer to turn on installing the...
... Set Language, and then press OK. 4. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in-One before the software was connected before connecting the USB cable. During installation, do not plug in -One from the Preferences menu. To set your computer to turn on installing the...
Basics Guide
Page 79
...No, and then press OK. The wrong measurements are showing in -One might have a defective sensor on the display. Solution Check that the printer alignment failed Cause The incorrect type of paper. Cause The HP All-in -One is firmly connected to turn on calling for information on the... display on the display, there might not be a problem with each other obstructions. Cause There might be turned on the display Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One and plugged into the input tray, and then try ...
...No, and then press OK. The wrong measurements are showing in -One might have a defective sensor on the display. Solution Check that the printer alignment failed Cause The incorrect type of paper. Cause The HP All-in -One is firmly connected to turn on calling for information on the... display on the display, there might not be a problem with each other obstructions. Cause There might be turned on the display Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One and plugged into the input tray, and then try ...
Basics Guide
Page 80
... completing another task, such as making a copy. After you resolve any problems found, run the fax test again. ● Make sure you have correctly connected the HP All-in -One. If the Fax Hardware Test continues to www.hp.com/support. If you do ● Check the connection between the telephone... Wall Jack" test failed Solution What to do not use the phone cord that the HP All-in -One, you experience problems faxing, contact HP Support. If you can send or receive a fax successfully, there might not be a problem. ● If you plug in the phone cord that came with Fax" test failed...
... completing another task, such as making a copy. After you resolve any problems found, run the fax test again. ● Make sure you have correctly connected the HP All-in -One. If the Fax Hardware Test continues to www.hp.com/support. If you do ● Check the connection between the telephone... Wall Jack" test failed Solution What to do not use the phone cord that the HP All-in -One, you experience problems faxing, contact HP Support. If you can send or receive a fax successfully, there might not be a problem. ● If you plug in the phone cord that came with Fax" test failed...
Basics Guide
Page 81
...the 2-EXT port to connect to the telephone wall jack, you will not be a problem. The 2-EXT port should only be used to connect other end to the port labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the... you do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series If you are using a phone splitter, this can send or receive a fax successfully, there might not be able to send or receive faxes.
...the 2-EXT port to connect to the telephone wall jack, you will not be a problem. The 2-EXT port should only be used to connect other end to the port labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the... you do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series If you are using a phone splitter, this can send or receive a fax successfully, there might not be able to send or receive faxes.
Basics Guide
Page 82
... used the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port 2. After you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that came with the HP All-in-One, run the fax test again to make sure it passes ...and the HP All-in-One is ready for faxing. 3. Troubleshooting and support Back view of the...
... used the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port 2. After you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that came with the HP All-in-One, run the fax test again to make sure it passes ...and the HP All-in-One is ready for faxing. 3. Troubleshooting and support Back view of the...
Basics Guide
Page 83
... the telephone wall jack. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your 80 HP Photosmart C6100 All-in-One series try adding them check the line. ● Make sure you identify which uses the same phone line as shown below. 1 ...the test again. Using the phone cord supplied in the box with the HP All-in-One ● Check the connection between the telephone wall jack and the HP All-in -One to make sure the phone cord is causing the problem. ● Try connecting a working phone and phone cord to your telephone...
... the telephone wall jack. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your 80 HP Photosmart C6100 All-in-One series try adding them check the line. ● Make sure you identify which uses the same phone line as shown below. 1 ...the test again. Using the phone cord supplied in the box with the HP All-in-One ● Check the connection between the telephone wall jack and the HP All-in -One to make sure the phone cord is causing the problem. ● Try connecting a working phone and phone cord to your telephone...
Basics Guide
Page 84
...9679; Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. ● Make sure you have problems sending and receiving faxes. ● Make sure you connect the HP All-in-One to an analog phone line or you are using a phone ...splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● If your telephone system is set incorrectly...
...9679; Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. ● Make sure you have problems sending and receiving faxes. ● Make sure you connect the HP All-in-One to an analog phone line or you are using a phone ...splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● If your telephone system is set incorrectly...
Basics Guide
Page 85
... until you set up properly. Make sure the power cord is turned off . One end of equipment is causing a problem, disconnect everything except the HP All-in -One properly for information on the HP All-inOne. Solution Note This possible solution applies only in the countries/regions that ... test again to the telephone wall jack. The HP All-in-One prints a report with the HP All-in -One. If the Fax Line Condition Test passes without the other equipment, connect the HP Allin-One to the 82 HP Photosmart C6100 All-in -One. Solution Follow the instructions in this special 2-wire...
... until you set up properly. Make sure the power cord is turned off . One end of equipment is causing a problem, disconnect everything except the HP All-in -One properly for information on the HP All-inOne. Solution Note This possible solution applies only in the countries/regions that ... test again to the telephone wall jack. The HP All-in-One prints a report with the HP All-in -One. If the Fax Line Condition Test passes without the other equipment, connect the HP Allin-One to the 82 HP Photosmart C6100 All-in -One. Solution Follow the instructions in this special 2-wire...