Basics Guide
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... image or document...17 Make a copy...17 Replace the print cartridges...18 Clean the HP All-in-One...20 4 Troubleshooting and support Uninstall and reinstall the software 22 Hardware setup troubleshooting 22 Wireless setup troubleshooting 25 Clear paper jams...27 Print cartridge troubleshooting 28 Support process...29 5 Technical information System requirements...30 Product specifications...30 Print...
... image or document...17 Make a copy...17 Replace the print cartridges...18 Clean the HP All-in-One...20 4 Troubleshooting and support Uninstall and reinstall the software 22 Hardware setup troubleshooting 22 Wireless setup troubleshooting 25 Clear paper jams...27 Print cartridge troubleshooting 28 Support process...29 5 Technical information System requirements...30 Product specifications...30 Print...
Basics Guide
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... and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview 1 HP All-in-One overview Use the HP All-in-One...
... and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview 1 HP All-in-One overview Use the HP All-in-One...
Basics Guide
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... (for setting up and using the software you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page 22 in this guide. • Onscreen... Help The onscreen Help provides detailed instructions on features of the HP All-in-One that are not described in -One overview Chapter 1 (continued) Label 5 6 7 8 Icon Name and Description ...
... (for setting up and using the software you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page 22 in this guide. • Onscreen... Help The onscreen Help provides detailed instructions on features of the HP All-in-One that are not described in -One overview Chapter 1 (continued) Label 5 6 7 8 Icon Name and Description ...
Basics Guide
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... setup Network setup 5 You might only be able to connect to one wireless device at a time with a USB connection, and you use a wireless router or access point (802.11) to a computer on page 10 Find troubleshooting information. The advantages of a wireless infrastructure network as an ad hoc... network. "Wireless ad hoc network setup" on page 7 Add connections to more computers on page 10 Change the HP All-in-One from a USB connection to view and manage...
... setup Network setup 5 You might only be able to connect to one wireless device at a time with a USB connection, and you use a wireless router or access point (802.11) to a computer on page 10 Find troubleshooting information. The advantages of a wireless infrastructure network as an ad hoc... network. "Wireless ad hoc network setup" on page 7 Add connections to more computers on page 10 Change the HP All-in-One from a USB connection to view and manage...
Basics Guide
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... cable to uninstall and then reinstall the software. Troubleshooting and support 4 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. For more troubleshooting information, see the inside back cover of this .../Remove Programs (or click Uninstall a program). 3. Disconnect the USB cable from a Windows computer and then reinstall 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. CAUTION: Do not connect the USB cable to your software. If you have ...
... cable to uninstall and then reinstall the software. Troubleshooting and support 4 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. For more troubleshooting information, see the inside back cover of this .../Remove Programs (or click Uninstall a program). 3. Disconnect the USB cable from a Windows computer and then reinstall 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. CAUTION: Do not connect the USB cable to your software. If you have ...
Basics Guide
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...the software was installed. If not, then there might be a problem with the HP All-in -One into a power outlet. • Test the power outlet to : www.hp.com/ support. If it is working. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet •...; If you plugged the HP All-in -One before prompted can cause errors. CAUTION: If the HP All-in -One with the power outlet. Cause:...
...the software was installed. If not, then there might be a problem with the HP All-in -One into a power outlet. • Test the power outlet to : www.hp.com/ support. If it is working. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet •...; If you plugged the HP All-in -One before prompted can cause errors. CAUTION: If the HP All-in -One with the power outlet. Cause:...
Basics Guide
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...to resume printing. Check the documentation that the cable does not exceed 3 meters (9.8 feet) in -One off . Turn the HP All-in length. • Make sure your computer. 24 Troubleshooting and support Also verify that came with each other, try connecting directly to turn on your computer. ...other end of the USB cable is plugged into a USB port on your computer. Troubleshooting and support For more information about accessing the print queue, see the documentation that the HP All-in -One. • Make sure the print cartridges are blocking the print carriage, including any...
...to resume printing. Check the documentation that the cable does not exceed 3 meters (9.8 feet) in -One off . Turn the HP All-in length. • Make sure your computer. 24 Troubleshooting and support Also verify that came with each other, try connecting directly to turn on your computer. ...other end of the USB cable is plugged into a USB port on your computer. Troubleshooting and support For more information about accessing the print queue, see the documentation that the HP All-in -One. • Make sure the print cartridges are blocking the print carriage, including any...
Basics Guide
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... or refrigerator) in the transmission path, clear the path between the HP All-in-One and the wireless router, you installed with the HP All-in -One and the computer or wireless router. • If a cordless telephone, microwave, or other printers or scanners. Wireless setup troubleshooting 25 After you might have to experiment a bit. Wireless setup...
... or refrigerator) in the transmission path, clear the path between the HP All-in-One and the wireless router, you installed with the HP All-in -One and the computer or wireless router. • If a cordless telephone, microwave, or other printers or scanners. Wireless setup troubleshooting 25 After you might have to experiment a bit. Wireless setup...
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... enter your wireless router. Run the wireless setup process again and be enabled on the wireless network. The Printer Not Found screen appears during the wireless setup process. Troubleshooting and support Chapter 4 • If a cordless telephone, microwave, or other device that the SSID is... case-sensitive. Cause: The HP All-in-One is nearby, move it appears in -One is on your network. Solution: Run the...
... enter your wireless router. Run the wireless setup process again and be enabled on the wireless network. The Printer Not Found screen appears during the wireless setup process. Troubleshooting and support Chapter 4 • If a cordless telephone, microwave, or other device that the SSID is... case-sensitive. Cause: The HP All-in-One is nearby, move it appears in -One is on your network. Solution: Run the...
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.... Replace the rear door. Gently push the door forward until it away from the HP All-in-One. 2. NOTE: The HP All-in -One software. Press in the tab on the HP All-in -One, more information, see firewall pop-up messages, you do not remove all the pieces...print cartridge door. Clear paper jams 27 Troubleshooting and support Solution: Uninstall the HP All-in -One from accessing your computer. Solution: Temporarily disable the VPN before reinstalling the HP All-in the rear rollers, check the front door. Cause: The HP All-in -One has a paper jam, first check the...
.... Replace the rear door. Gently push the door forward until it away from the HP All-in-One. 2. NOTE: The HP All-in -One software. Press in the tab on the HP All-in -One, more information, see firewall pop-up messages, you do not remove all the pieces...print cartridge door. Clear paper jams 27 Troubleshooting and support Solution: Uninstall the HP All-in -One from accessing your computer. Solution: Temporarily disable the VPN before reinstalling the HP All-in the rear rollers, check the front door. Cause: The HP All-in -One has a paper jam, first check the...
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...open for torn pieces of paper from the HP All-in-One, more information, see "Replace the print cartridges" on page 18 in -One from the HP All-in print quality if the print cartridges have not been used for a long time. 28 Troubleshooting and support For more paper jams are ...experiencing problems with one of the print cartridges. This exposes the print cartridges to occur...
...open for torn pieces of paper from the HP All-in-One, more information, see "Replace the print cartridges" on page 18 in -One from the HP All-in print quality if the print cartridges have not been used for a long time. 28 Troubleshooting and support For more paper jams are ...experiencing problems with one of the print cartridges. This exposes the print cartridges to occur...
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...access to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print cartridge to all HP customers. This wastes ink and shortens the life of support phone numbers, see ... problem, follow these steps: 1. Call HP support. Troubleshooting and support • Do not clean the print cartridges unnecessarily. For a list of the cartridges. • Handle print cartridges carefully. Support process If you register the HP All-in -One. 2. Support options and availability vary by...
...access to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print cartridge to all HP customers. This wastes ink and shortens the life of support phone numbers, see ... problem, follow these steps: 1. Call HP support. Troubleshooting and support • Do not clean the print cartridges unnecessarily. For a list of the cartridges. • Handle print cartridges carefully. Support process If you register the HP All-in -One. 2. Support options and availability vary by...
User Guide
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... borderless copy of a photo 73 Resize an original to fit onto letter or A4 paper 73 Stop copying...74 11 Maintain the HP All-in-One Clean the HP All-in-One...75 Clean the exterior...75 Clean the glass...75 Clean the lid backing...76 Print a self-test report...76 Work with print... 85 Clean the area around the ink nozzles 86 Remove ink from your skin and clothing 88 Turn off the HP All-in-One...88 12 Shop for ink supplies...89 13 Troubleshooting Troubleshooting tips...91 Communication problems over a USB connection 91 Information on print cartridges 92 Information on paper...93 Clear paper ...
... borderless copy of a photo 73 Resize an original to fit onto letter or A4 paper 73 Stop copying...74 11 Maintain the HP All-in-One Clean the HP All-in-One...75 Clean the exterior...75 Clean the glass...75 Clean the lid backing...76 Print a self-test report...76 Work with print... 85 Clean the area around the ink nozzles 86 Remove ink from your skin and clothing 88 Turn off the HP All-in-One...88 12 Shop for ink supplies...89 13 Troubleshooting Troubleshooting tips...91 Communication problems over a USB connection 91 Information on print cartridges 92 Information on paper...93 Clear paper ...
User Guide
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... Web site offers technical support, drivers, supplies, and ordering information. Setup Guide The Setup Guide provides instructions for troubleshooting information, or see "Troubleshooting" on page 91 in -One. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions...
... Web site offers technical support, drivers, supplies, and ordering information. Setup Guide The Setup Guide provides instructions for troubleshooting information, or see "Troubleshooting" on page 91 in -One. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions...
User Guide
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... other network elements. To enable printer sharing on the network has an HP Allin-One connected to it by a USB cable, you can print to that came with a wireless "Integrated wireless WLAN 802.11 network router (infrastructure). "Wireless setup troubleshooting" on the network. For optimal...to additional computers on a network" on page 22 Find troubleshooting information. Finish setup Chapter 5 Use printer sharing If your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the HP All-in-One and the other computer, which is referred to as a...
... other network elements. To enable printer sharing on the network has an HP Allin-One connected to it by a USB cable, you can print to that came with a wireless "Integrated wireless WLAN 802.11 network router (infrastructure). "Wireless setup troubleshooting" on the network. For optimal...to additional computers on a network" on page 22 Find troubleshooting information. Finish setup Chapter 5 Use printer sharing If your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the HP All-in-One and the other computer, which is referred to as a...
User Guide
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...the network. Chapter 5 Connect to an integrated wireless WLAN 802.11 network The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP All-in-One to the computer using the USB setup cable included in the box. If you ...HP Photosmart Software CD in -One 1. If the connection fails, follow the prompts to a wireless-capable computer without using the same default network name (SSID). Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting...
...the network. Chapter 5 Connect to an integrated wireless WLAN 802.11 network The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP All-in-One to the computer using the USB setup cable included in the box. If you ...HP Photosmart Software CD in -One 1. If the connection fails, follow the prompts to a wireless-capable computer without using the same default network name (SSID). Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting...
User Guide
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...on page 21 • "Wireless setup troubleshooting" on page 108 Connect to a computer on the network. 5. Insert the HP Photosmart Software CD in -One on a network, for use the device over the network. Follow the instructions on the network, the Printers Found screen appears. When you add ...additional computers. The HP All-in-One will attempt to connect to the ...
...on page 21 • "Wireless setup troubleshooting" on page 108 Connect to a computer on the network. 5. Insert the HP Photosmart Software CD in -One on a network, for use the device over the network. Follow the instructions on the network, the Printers Found screen appears. When you add ...additional computers. The HP All-in-One will attempt to connect to the ...
User Guide
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... Panel and delete the printers for the USB installation. For more detailed instructions on connecting the HP All-in-One to a network, see network settings such as the IP address, communication mode, and network name (SSID). 22 Finish setting up the HP All-in-One Finish setup Chapter 5 Related...; "Print the wireless network test" on page 23 • "Wireless setup troubleshooting" on page 108 Change the HP All-in-One from a USB connection to a network connection If you first install the HP All-in-One with a USB connection, you can use the general directions below. Follow the onscreen...
... Panel and delete the printers for the USB installation. For more detailed instructions on connecting the HP All-in-One to a network, see network settings such as the IP address, communication mode, and network name (SSID). 22 Finish setting up the HP All-in-One Finish setup Chapter 5 Related...; "Print the wireless network test" on page 23 • "Wireless setup troubleshooting" on page 108 Change the HP All-in-One from a USB connection to a network connection If you first install the HP All-in-One with a USB connection, you can use the general directions below. Follow the onscreen...
User Guide
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...with a USB connection, the radio is on the printed report. Press the button next to the icon on the front of the HP All-in -One is connected directly to correct the issue will be included on . To restore network defaults 1. Print the wireless network test The ...wireless network test performs a series of the HP All-in -One to restore the network defaults. Related topics "Wireless setup troubleshooting" on . Confirm that the wireless radio is not used. The Wireless Network Test prints. The blue light...
...with a USB connection, the radio is on the printed report. Press the button next to the icon on the front of the HP All-in -One is connected directly to correct the issue will be included on . To restore network defaults 1. Print the wireless network test The ...wireless network test performs a series of the HP All-in -One to restore the network defaults. Related topics "Wireless setup troubleshooting" on . Confirm that the wireless radio is not used. The Wireless Network Test prints. The blue light...
User Guide
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... HP Allin-One off and then turn it is, choose the appropriate setting to access the print carriage area. Troubleshooting 91 Remove any packing materials. Troubleshooting 13 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wireless setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting...
... HP Allin-One off and then turn it is, choose the appropriate setting to access the print carriage area. Troubleshooting 91 Remove any packing materials. Troubleshooting 13 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wireless setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting...