User Guide
Page 222
... provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then... the application files from your installation might need to troubleshoot, make a copy, see "Troubleshooting" on page 109 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
... provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then... the application files from your installation might need to troubleshoot, make a copy, see "Troubleshooting" on page 109 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
User Guide
Page 230
... scan. The utility is equipped with the product. Cause: There was a problem with USB chipsets installed on the computer. 6. Go to : www.hp.com and click Software and driver downloads. 2. This can occur because of your product. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Select...
... scan. The utility is equipped with the product. Cause: There was a problem with USB chipsets installed on the computer. 6. Go to : www.hp.com and click Software and driver downloads. 2. This can occur because of your product. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Select...