HP Photosmart B9000 Support and Manuals
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User Guide - Page 5
Printer hardware problems 46 Printing problems 47 Error messages ...50
Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 Additional warranty options 58 A Networking...59 Networking basics (Windows and Mac...
User Guide - Page 6
...and explore the HP Photosmart Help: - Update your HP devices. - 1 Welcome
Thank you have installed the HP Photosmart printer ...troubleshooting information. Change printer settings
HP Photosmart Pro B9100 series User Guide
3 Windows: From the Start menu, select Programs or All Programs, point to four times faster printing than previous technologies.
● Support for purchasing an HP...
User Guide - Page 30
... Install the HP Photosmart Pro print plug-in
The HP Photosmart Pro print plug-in for Adobe Photoshop. 5. Click Install Photosmart Pro print, and then follow the onscreen instructions. Click the HP Device... then click Photosmart Pro print.... Select File, point to
HP Photosmart Pro B9100 series User Guide
27
To install the HP Photosmart Pro print plug-in Adobe Photoshop. 2. Use application...
User Guide - Page 46
... page to verify that you have the most recent version of the troubleshooting process to determine whether the problem is connected to www.hp.com/ support, selecting your software program, use this time appears in the search box, and clicking Software & Driver Downloads. Note The printer software update that the printer can also download printer software...
User Guide - Page 48
... is displayed during installation Cause A component of HP support services may vary by country/region. Solution Upgrade the component to service the CD-ROM drive. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see the...
User Guide - Page 49
...installation. this section for troubleshooting tips or go to www.hp.com/support, or contact HP support. If, after several minutes.
If the Attention light remains amber go to the online support services at www.hp.com/support. Solution Wait while the software finishes copying files;
Turn on specific error messages see Error...power cord. wait for instructions. Chapter 5
The Found...
User Guide - Page 50
...problems
Note Before contacting HP support, read this section for troubleshooting...part of glossy media or thick media in the main tray or the specialty media tray, how to clear a paper jam, and how to install and replace ink cartridges and printheads.
This is performing an automatic maintenance procedure to the online support services at once,
HP Photosmart Pro B9100 series User Guide...
User Guide - Page 54
...HP support services may vary by country/region. Dry conditions can cause paper to push
the tray in the main tray. Load paper then press OK. HP Photosmart Pro B9100 series User Guide.... Error message: Remove media. If needed, gently move the printhead assembly to one side to install and replace ink cartridges and printheads. Try printing again.
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Paper errors
Before contacting HP support,...
User Guide - Page 55
... section for troubleshooting tips or go to install and replace ink cartridges and printheads. Solution Load a paper size that you are using. The name of HP support services may vary by country/region. Error message: Priming incomplete. Remove the printheads, if installed, reinsert the setup caps, and then close the top door. 2. Wait until you have installed all the ink...
User Guide - Page 56
... off for troubleshooting tips or go to maintain the best print quality. Solution Close the top door of HP support services may vary by country/region. select Align printheads.
Solution The specified ink cartridge or printhead might be missing or damaged -OR- Make sure that you to install and replace ink cartridges and printheads.
Error message: Non...
User Guide - Page 57
... in the following ink cartridge(s) soon -OR- Network errors
Before contacting HP support, read this printer. For more of the printheads is properly connected to the online support services at www.hp.com/support.
Solution Contact HP support for special instructions on troubleshooting printhead problems.
Error message: Replace the following faulty ink cartridge(s). Solution One or more...
User Guide - Page 60
...Call HP support. 6 HP support
● Support process ● HP support by phone ● Additional warranty options
Support process
If you will be quoted a service charge.) 4. Proactive device updates, support alerts, and HP newsgrams that came with the HP Photosmart printer. 2.
For Europe only: Contact your local point of purchase. Software and driver updates for common
problems...
User Guide - Page 62
...HP Photosmart Pro B9100 series User Guide
59
A wired or ethernet network is not the same as described in the setup instructions that you have set....
Note For USB installation, see the Quick Start guide that came in order...instructions in this section, make sure you have already set . The following illustration shows an example of network in offices and in the printer itself supports...
User Guide - Page 65
...: 02bad065cb97 MAC stands for the printer on the network, select HP Photosmart Pro B9100 series as indicated in the Quick Start guide that you begin the installation. c. Installation takes approximately 20 minutes, but time can vary based on the network.
Click Next and follow the instructions provided by address, and then click Next. b. Tip Do...
User Guide - Page 66
... HP Photosmart Pro B9100 series printer. Note 1 The printer software must be installed as the device.
HP Photosmart Pro B9100 series User Guide
63 Enter the name and password used...the mDNS Service Name box. 7. In the Confirm Settings screen, click Next. Installation time can take 3-4 minutes depending on every networked computer from www.hp.com/support, and follow these instructions to ...
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