HP Notebook Series - Troubleshooting
Page 5
... drive 2-20 Infrared Communication Problems 2-21 Infrared link cannot be established 2-21 Notebook does not transmit or receive data 2-22 Standby is preventing infrared transmission 2-22 Internet Problems 2-23 Notebook cannot connect to the Internet 2-23 Internet buttons do not respond 2-23 Notebook cannot browse a selected Web site . . . . . 2-23 Keyboard and Pointing Device Problems...
... drive 2-20 Infrared Communication Problems 2-21 Infrared link cannot be established 2-21 Notebook does not transmit or receive data 2-22 Standby is preventing infrared transmission 2-22 Internet Problems 2-23 Notebook cannot connect to the Internet 2-23 Internet buttons do not respond 2-23 Notebook cannot browse a selected Web site . . . . . 2-23 Keyboard and Pointing Device Problems...
HP Notebook Series - Troubleshooting
Page 6
...transmissions do not work 2-32 Message reports excessive line current 2-32 Network Problems 2-33 Notebook cannot connect to the network 2-33 Connection occurs, but network seems inactive . . . 2-33 Some network resources are not available 2-34 Network connection is slow 2-34 No computers found in Network Neighborhood or Network Places 2-34 PC... Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not ...
...transmissions do not work 2-32 Message reports excessive line current 2-32 Network Problems 2-33 Notebook cannot connect to the network 2-33 Connection occurs, but network seems inactive . . . 2-33 Some network resources are not available 2-34 Network connection is slow 2-34 No computers found in Network Neighborhood or Network Places 2-34 PC... Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not ...
HP Notebook Series - Troubleshooting
Page 38
...could be identical on . ■ If Standby is 30 degrees, so the ports must be interfering with infrared transmission. ■ If a transmitting or receiving notebook is reaching the infrared ports: ❏ Remove or block the interfering light source(s). ❏ Move the infrared ...ports closer together. ■ Make sure that neither unit moves during a transmission, the transmission stops. Problems and Solutions Notebook does not transmit or receive data ■ Move the infrared ports closer together. The maximum capture angle is initiated...
...could be identical on . ■ If Standby is 30 degrees, so the ports must be interfering with infrared transmission. ■ If a transmitting or receiving notebook is reaching the infrared ports: ❏ Remove or block the interfering light source(s). ❏ Move the infrared ...ports closer together. ■ Make sure that neither unit moves during a transmission, the transmission stops. Problems and Solutions Notebook does not transmit or receive data ■ Move the infrared ports closer together. The maximum capture angle is initiated...
HP Notebook Series - Troubleshooting
Page 47
Meanwhile, connect the modem to another telephone line. Problems and Solutions Modem does not connect at the remote number can also slow transmission speed. ■ Verify that no other modem or telephone is using the telephone line. (An extension telephone that has not been...telephone line for excessive static or noise. You may need to request a line filter. Poor line conditions at the remote number can also slow transmission speed.) Modem loses connection ■ Disable the call waiting code for your dialing area, contact your local telephone service provider. ■ Verify ...
Meanwhile, connect the modem to another telephone line. Problems and Solutions Modem does not connect at the remote number can also slow transmission speed. ■ Verify that no other modem or telephone is using the telephone line. (An extension telephone that has not been...telephone line for excessive static or noise. You may need to request a line filter. Poor line conditions at the remote number can also slow transmission speed.) Modem loses connection ■ Disable the call waiting code for your dialing area, contact your local telephone service provider. ■ Verify ...
HP Notebook Series - Troubleshooting
Page 48
... a digital line. Restart the communications software application. 3. Message reports excessive line current Verify that you are using the modem while the notebook is probably an analog line. 2-32 Troubleshooting A telephone line described as a PBX line is set to Class 2, try changing the ...battery power. ■ Update your model-specific documentation. For instructions, refer to an analog, not a digital, telephone line. Fax transmissions do not work ■ Close any other open communication software applications. ■ Verify that the modem is connected to the software...
... a digital line. Restart the communications software application. 3. Message reports excessive line current Verify that you are using the modem while the notebook is probably an analog line. 2-32 Troubleshooting A telephone line described as a PBX line is set to Class 2, try changing the ...battery power. ■ Update your model-specific documentation. For instructions, refer to an analog, not a digital, telephone line. Fax transmissions do not work ■ Close any other open communication software applications. ■ Verify that the modem is connected to the software...
HP Notebook Series - Troubleshooting
Page 58
... in the Connection Status fluctuates If the rate indication in the original release of the WEP (Wireless Encryption Protocol) key index from other transmissions from the numbering assigned to 1 through 3. Problems and Solutions 4. In the original (XP Gold) release, the index keys are numbered... Select the network name in an office environment, other WLANs may be necessary. Make sure the check box for current conditions. Notebook cannot connect to Internet when WEP is stationary, no action may not display the actual connection rate. 2-42 Troubleshooting Windows XP Service...
... in the Connection Status fluctuates If the rate indication in the original release of the WEP (Wireless Encryption Protocol) key index from other transmissions from the numbering assigned to 1 through 3. Problems and Solutions 4. In the original (XP Gold) release, the index keys are numbered... Select the network name in an office environment, other WLANs may be necessary. Make sure the check box for current conditions. Notebook cannot connect to Internet when WEP is stationary, no action may not display the actual connection rate. 2-42 Troubleshooting Windows XP Service...
HP Notebook Series - Troubleshooting
Page 62
... speakers 2-2 basic troubleshooting 1-4 camcorder 2-15, 2-37 headphones, headset 2-2, 2-22 keypad 2-25 microphone 2-2 mouse 2-26 speakers 2-2 USB 2-17, 2-39 F fax transmission 2-32 firewalls 2-34 FireWire connector 2-17 flash memory card 2-13 formats digital media 2-13 DVD (standard and wide screen) 2-11 G games MS-DOS 2-18 problems...1-8 H hard drives inserting 2-20 primary vs. secondary 2-19 problems and solutions 2-19 replacing 2-19 headphones, headset affecting infrared transmission 2-22 affecting internal speakers 2-2 heat, excessive basic troubleshooting 1-3 Troubleshooting Index-3
... speakers 2-2 basic troubleshooting 1-4 camcorder 2-15, 2-37 headphones, headset 2-2, 2-22 keypad 2-25 microphone 2-2 mouse 2-26 speakers 2-2 USB 2-17, 2-39 F fax transmission 2-32 firewalls 2-34 FireWire connector 2-17 flash memory card 2-13 formats digital media 2-13 DVD (standard and wide screen) 2-11 G games MS-DOS 2-18 problems...1-8 H hard drives inserting 2-20 primary vs. secondary 2-19 problems and solutions 2-19 replacing 2-19 headphones, headset affecting infrared transmission 2-22 affecting internal speakers 2-2 heat, excessive basic troubleshooting 1-3 Troubleshooting Index-3
HP Notebook Series - Troubleshooting
Page 63
...IrDA compliance 2-21 IRQ, PC Card 2-36 J jack RJ-11 2-29 RJ-45 2-33 S-Video 2-37 K keyboard, external USB 2-39 using on 2-25 keyboard, internal problems and solutions 2-24 keypad external 2-25 internal 2-24 L light affecting display 2-16 affecting infrared transmission 2-22 light(s) AC ...hotkeys image switching 2-15, 2-37 screen brightness 2-16 using hotkeys on external keyboard 2-25 HP Information Center 1-7 HP Web site 1-8 I IDM slot 2-13 IEEE 1394 connector 2-17 infrared transmission affected by Standby 2-22 affected by wireless device 2-22 cleaning lenses 2-22 positioning devices 2-...
...IrDA compliance 2-21 IRQ, PC Card 2-36 J jack RJ-11 2-29 RJ-45 2-33 S-Video 2-37 K keyboard, external USB 2-39 using on 2-25 keyboard, internal problems and solutions 2-24 keypad external 2-25 internal 2-24 L light affecting display 2-16 affecting infrared transmission 2-22 light(s) AC ...hotkeys image switching 2-15, 2-37 screen brightness 2-16 using hotkeys on external keyboard 2-25 HP Information Center 1-7 HP Web site 1-8 I IDM slot 2-13 IEEE 1394 connector 2-17 infrared transmission affected by Standby 2-22 affected by wireless device 2-22 cleaning lenses 2-22 positioning devices 2-...
HP Notebook Series - Troubleshooting
Page 64
... connection quality 2-31 connection speed 2-31 dialing mode (tone or pulse) 2-29 disabling call waiting 2-30 excessive line current 2-32 fax transmission 2-32 jacks 2-29 line filter 2-31 line, selecting 2-29 PC Card 2-36 problems and solutions 2-29 volume 2-30 See also Internet monitor, external basic troubleshooting 1-4 displaying image on 2-15 problems...
... connection quality 2-31 connection speed 2-31 dialing mode (tone or pulse) 2-29 disabling call waiting 2-30 excessive line current 2-32 fax transmission 2-32 jacks 2-29 line filter 2-31 line, selecting 2-29 PC Card 2-36 problems and solutions 2-29 volume 2-30 See also Internet monitor, external basic troubleshooting 1-4 displaying image on 2-15 problems...
HP Notebook Series - Troubleshooting
Page 66
...slot CompactFlash card 2-13 memory 2-28 Memory Stick 2-13 MMC (multimedia card) 2-13 PC Card 2-35 SD Card 2-13 Smart Media Card 2-13 software DriveLock 2-19 fax 2-32 firewall 2-34 HP Information Center 1-7 infrared 2-21 Network Neighborhood 2-34 Network Places 2-34 reinstalling 1-6 sound ... 2-3 Standby affected by CD or DVD 2-12 affected by drive media 2-7, 2-12 affecting display 2-15, 2-37 affecting drive insertion 2-9 affecting infrared transmission 2-22 Troubleshooting Index-7 power button 2-1 primary hard drive 2-19 PS/2 scroll mouse 2-27 pulse dialing mode 2-29 Q Quick Launch buttons 2-23...
...slot CompactFlash card 2-13 memory 2-28 Memory Stick 2-13 MMC (multimedia card) 2-13 PC Card 2-35 SD Card 2-13 Smart Media Card 2-13 software DriveLock 2-19 fax 2-32 firewall 2-34 HP Information Center 1-7 infrared 2-21 Network Neighborhood 2-34 Network Places 2-34 reinstalling 1-6 sound ... 2-3 Standby affected by CD or DVD 2-12 affected by drive media 2-7, 2-12 affecting display 2-15, 2-37 affecting drive insertion 2-9 affecting infrared transmission 2-22 Troubleshooting Index-7 power button 2-1 primary hard drive 2-19 PS/2 scroll mouse 2-27 pulse dialing mode 2-29 Q Quick Launch buttons 2-23...
HP Notebook Series - Troubleshooting
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Index affecting PC Card 2-36 resuming from 1-2 system initiated 2-3 startup procedures 1-2, 2-3 sequence (boot order) 2-20 stop byte 2-21 sunlight, affecting infrared transmission 2-22 support, customer 1-9 S-Video 2-37 switch power, resetting notebook with 1-3 power, restoring from access point 2-41...overheating, indications 2-3 problems and solutions 2-38 tone dialing mode 2-29 TouchPad pointer movement 2-25 problems and solutions 2-26 turning on the notebook 1-2, 2-3 U uplink port 2-33 USB device drivers 2-39 legacy support 2-27, 2-39 problems and solutions 2-39 utilities accessing help ...
Index affecting PC Card 2-36 resuming from 1-2 system initiated 2-3 startup procedures 1-2, 2-3 sequence (boot order) 2-20 stop byte 2-21 sunlight, affecting infrared transmission 2-22 support, customer 1-9 S-Video 2-37 switch power, resetting notebook with 1-3 power, restoring from access point 2-41...overheating, indications 2-3 problems and solutions 2-38 tone dialing mode 2-29 TouchPad pointer movement 2-25 problems and solutions 2-26 turning on the notebook 1-2, 2-3 U uplink port 2-33 USB device drivers 2-39 legacy support 2-27, 2-39 problems and solutions 2-39 utilities accessing help ...
HP and Compaq Notebook Series - Bluetooth Users Guide
Page 12
.... 3. PowerPoint • Microsoft Outlook items, including: ! c) Microsoft Outlook-Select one or more items to send the data. BTW User's Guide NOTE: To change the power transmission level of this computer: from the Bluetooth Configuration Panel, Hardware tab, click the Advanced button, and then change the setting in the Bluetooth Connection Status... feature is not available in the active window can be transferred. Notes To use Send to another Bluetooth device. The controls in the Maximum Power Transmission drop-down list.
.... 3. PowerPoint • Microsoft Outlook items, including: ! c) Microsoft Outlook-Select one or more items to send the data. BTW User's Guide NOTE: To change the power transmission level of this computer: from the Bluetooth Configuration Panel, Hardware tab, click the Advanced button, and then change the setting in the Bluetooth Connection Status... feature is not available in the active window can be transferred. Notes To use Send to another Bluetooth device. The controls in the Maximum Power Transmission drop-down list.
HP and Compaq Notebook Series - Bluetooth Users Guide
Page 19
... potentially take advantage of a Bluetooth headset to replace a hardwired microphone and/or speakers. WIDCOMMinc 15 Close a Fax Connection Fax connections close automatically when the Fax transmission is physically connected to a remote device. Windows system tray, Bluetooth icon ! Open or create the document to be used as the audio input/output device...
... potentially take advantage of a Bluetooth headset to replace a hardwired microphone and/or speakers. WIDCOMMinc 15 Close a Fax Connection Fax connections close automatically when the Fax transmission is physically connected to a remote device. Windows system tray, Bluetooth icon ! Open or create the document to be used as the audio input/output device...
HP and Compaq Notebook Series - Bluetooth Users Guide
Page 33
... synchronized. LMP Sub Version-The sub-version number of the Bluetooth Specification that are moved from the default folder to select the country code and transmission power settings. This option is synchronized. Device status-Indicates that the device is not configured to store a particular data type in the synchronization process. If...
... synchronized. LMP Sub Version-The sub-version number of the Bluetooth Specification that are moved from the default folder to select the country code and transmission power settings. This option is synchronized. Device status-Indicates that the device is not configured to store a particular data type in the synchronization process. If...
HP and Compaq Notebook Series - Bluetooth Users Guide
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... device is required. If "Allow No devices" (below -Only the listed devices are permitted to connect to implement the changes. France and China • Maximum Transmission Power: !
... device is required. If "Allow No devices" (below -Only the listed devices are permitted to connect to implement the changes. France and China • Maximum Transmission Power: !
HP Notebook Series - Startup and Reference Guide
Page 24
... keypad. 4 Applications key Displays a shortcut menu for items beneath the pointer. 5 Antenna (available on the right side of the notebook. The second is on select Sends and receives wireless device models and not visible from obstructions. 2-4 Startup and Reference Guide-Part 2... (12) Perform system and application tasks. When combined with other keys to perform system tasks. outside the notebook)* 6 Windows logo key Displays the Windows Start menu. *The notebook has 2 antennas. For optimal transmissions, keep the areas immediately over the antennas free from signals.
... keypad. 4 Applications key Displays a shortcut menu for items beneath the pointer. 5 Antenna (available on the right side of the notebook. The second is on select Sends and receives wireless device models and not visible from obstructions. 2-4 Startup and Reference Guide-Part 2... (12) Perform system and application tasks. When combined with other keys to perform system tasks. outside the notebook)* 6 Windows logo key Displays the Windows Start menu. *The notebook has 2 antennas. For optimal transmissions, keep the areas immediately over the antennas free from signals.
HP Notebook Series - Startup and Reference Guide
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Hardware Right Side Right Side 1 Antenna (available on the left side of the notebook. For optimal transmissions, keep the areas immediately over the antennas free from signals. outside the notebook)* 2 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 3 Power connector Connects an AC adapter cable. 4 Security cable slot Attaches...
Hardware Right Side Right Side 1 Antenna (available on the left side of the notebook. For optimal transmissions, keep the areas immediately over the antennas free from signals. outside the notebook)* 2 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 3 Power connector Connects an AC adapter cable. 4 Security cable slot Attaches...
HP Notebook Series - Startup and Reference Guide
Page 95
7 Communications Contents Modem 7-2 Connecting the Modem 7-3 Using the Modem While Traveling Internationally 7-6 Accessing Communication Software 7-9 Finding AT Command Information 7-9 Network 7-10 Connecting the Network Cable 7-11 Turning a Network Connection Off and On 7-12 Accessing the Network at Startup 7-12 Infrared 7-13 Setting Up an Infrared Transmission 7-14 Avoiding Standby While Using Infrared 7-14 Startup and Reference Guide-Part 2 7-1
7 Communications Contents Modem 7-2 Connecting the Modem 7-3 Using the Modem While Traveling Internationally 7-6 Accessing Communication Software 7-9 Finding AT Command Information 7-9 Network 7-10 Connecting the Network Cable 7-11 Turning a Network Connection Off and On 7-12 Accessing the Network at Startup 7-12 Infrared 7-13 Setting Up an Infrared Transmission 7-14 Avoiding Standby While Using Infrared 7-14 Startup and Reference Guide-Part 2 7-1
HP Notebook Series - Startup and Reference Guide
Page 108
...must be initiated. The transmission resumes when the notebook resumes from Standby, briefly press the power button. If Standby initiates during an infrared transmission, the transmission stops. Avoiding Standby While Using Infrared Standby is in Standby, an infrared transmission cannot be aligned no...control or other wireless device (such as the notebook and an optional printer, for optimal transmission: ■ Position the devices so that they face each other directly. Communications Setting Up an Infrared Transmission For information about using infrared software and enabling or...
...must be initiated. The transmission resumes when the notebook resumes from Standby, briefly press the power button. If Standby initiates during an infrared transmission, the transmission stops. Avoiding Standby While Using Infrared Standby is in Standby, an infrared transmission cannot be aligned no...control or other wireless device (such as the notebook and an optional printer, for optimal transmission: ■ Position the devices so that they face each other directly. Communications Setting Up an Infrared Transmission For information about using infrared software and enabling or...