End User License Agreement
Page 1
... Agreement ("EULA") is a legal agreement between you and HP or its suppliers. Other software may contain a EULA in this EULA may not separate component parts of the Software Product for use on or made available by HP for use with all of the Software Product which constitutes non...-proprietary HP software or software provided under public license by you (either an individual...
... Agreement ("EULA") is a legal agreement between you and HP or its suppliers. Other software may contain a EULA in this EULA may not separate component parts of the Software Product for use on or made available by HP for use with all of the Software Product which constitutes non...-proprietary HP software or software provided under public license by you (either an individual...
End User License Agreement
Page 2
...hard disk of Authenticity. b. You may not be licensed for your license is automatically terminated. You may only be governed by HP unless HP provides other applicable laws and international treaty provisions. Any transfer must include all the EULA terms. Upon transfer of any other terms... expressly provided in such recovery solution shall be used for the upgrade. a. In case of the Software Product to all component parts, media, printed materials, this EULA. 7. The initial user of the Software Product may make a one-time transfer of a conflict between...
...hard disk of Authenticity. b. You may not be licensed for your license is automatically terminated. You may only be governed by HP unless HP provides other applicable laws and international treaty provisions. Any transfer must include all the EULA terms. Upon transfer of any other terms... expressly provided in such recovery solution shall be used for the upgrade. a. In case of the Software Product to all component parts, media, printed materials, this EULA. 7. The initial user of the Software Product may make a one-time transfer of a conflict between...
Maintenance and Service Guide
Page 2
Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. The ...in the United States and other countries. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are...
Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. The ...in the United States and other countries. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are...
Maintenance and Service Guide
Page 3
...Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-... Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete...
...Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-... Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete...
Maintenance and Service Guide
Page 5
... Reference...4-12 Table 5-1. Functional Structure Description 1-25 Table 2-1. POST Terminal-Error Beep Codes 3-20 Table 3-5. Accessory Replaceable Parts 4-11 Table 4-3. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. Troubleshooting Suggestions...3-8 Table 3-4. Basic Troubleshooting Steps ...3-3 Figure 4-1. Product Comparisons...1-1 Table 1-2. Required Equipment ...2-2 Table 2-3. Figure 2-36. ASP Support Options...3-2 Table 3-2. Removing ...
... Reference...4-12 Table 5-1. Functional Structure Description 1-25 Table 2-1. POST Terminal-Error Beep Codes 3-20 Table 3-5. Accessory Replaceable Parts 4-11 Table 4-3. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. Troubleshooting Suggestions...3-8 Table 3-4. Basic Troubleshooting Steps ...3-3 Figure 4-1. Product Comparisons...1-1 Table 1-2. Required Equipment ...2-2 Table 2-3. Figure 2-36. ASP Support Options...3-2 Table 3-2. Removing ...
Maintenance and Service Guide
Page 42
...loose. Insert a small flat-blade screwdriver at the top of the foot into the recess. Part Rubber screw plugs, display (on display bezel) Door, Mini PCI Door, memory Feet, rubber (on bottom of the notebook, loosen the screws that secure the Mini PCI door to the bottom case, and then ... the bottom of the screw plug into the recess. Grasp the rubber docking port cover with your fingers and gently remove it loose. Replacing Small Parts Replacement Procedure Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, insert the cover into the opening . 2-12...
...loose. Insert a small flat-blade screwdriver at the top of the foot into the recess. Part Rubber screw plugs, display (on display bezel) Door, Mini PCI Door, memory Feet, rubber (on bottom of the notebook, loosen the screws that secure the Mini PCI door to the bottom case, and then ... the bottom of the screw plug into the recess. Grasp the rubber docking port cover with your fingers and gently remove it loose. Replacing Small Parts Replacement Procedure Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, insert the cover into the opening . 2-12...
Maintenance and Service Guide
Page 94
...Options ASP Support Status No reimbursement to the ASP. In other countries, ASP support is authorized to repair the notebook, and reimbursement can be reimbursed to ASP for parts or labor. However the ASP is standard in most situations but you should check the marking on the bottom... of notebook computers by Authorized Service Providers In the U.S., support of the notebook indicates the ASP support status for that model. ...
...Options ASP Support Status No reimbursement to the ASP. In other countries, ASP support is authorized to repair the notebook, and reimbursement can be reimbursed to ASP for parts or labor. However the ASP is standard in most situations but you should check the marking on the bottom... of notebook computers by Authorized Service Providers In the U.S., support of the notebook indicates the ASP support status for that model. ...
Maintenance and Service Guide
Page 96
...Use these guidelines to help determine if this is the case: • If the shipping box is declared: Missing parts Broken plastic parts Parts not original to the notebook Damaged or missing keys on the keyboard Table 3-3 lists additional criteria for determining customer abuse to have a cause ...be declared. • If the notebook shows any of the following, customer abuse is seriously damaged, customer abuse cannot be declared. • If the damage could have been damaged by the warranty. 3-4 Troubleshooting and Diagnostics Service Manual NOTE: Parts damaged by customer abuse are not...
...Use these guidelines to help determine if this is the case: • If the shipping box is declared: Missing parts Broken plastic parts Parts not original to the notebook Damaged or missing keys on the keyboard Table 3-3 lists additional criteria for determining customer abuse to have a cause ...be declared. • If the notebook shows any of the following, customer abuse is seriously damaged, customer abuse cannot be declared. • If the damage could have been damaged by the warranty. 3-4 Troubleshooting and Diagnostics Service Manual NOTE: Parts damaged by customer abuse are not...
Maintenance and Service Guide
Page 113
...Diagtools for repair and/or follow-up actions. The basic hardware test shows a recommended replacement part. Exit. Optional: open the Support Ticket. To add information about your notebook's hard disk. Service Manual Troubleshooting and Diagnostics 3-21 Select View to your support agent. To...codes, and suggestions for Windows, use the e-Diagtools menu. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the CD or DVD and select the diagnostics option. e-Diagtools for Windows. 13...
...Diagtools for repair and/or follow-up actions. The basic hardware test shows a recommended replacement part. Exit. Optional: open the Support Ticket. To add information about your notebook's hard disk. Service Manual Troubleshooting and Diagnostics 3-21 Select View to your support agent. To...codes, and suggestions for Windows, use the e-Diagtools menu. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the CD or DVD and select the diagnostics option. e-Diagtools for Windows. 13...
Maintenance and Service Guide
Page 126
Table 3-7 BIOS Setup Menus and Parameters All notebook models: Introduced with BIOS version KE.01.04 (Fall 2002) Main Menu Description BIOS Revision Shows the current BIOS version System Time System Date Language ... with a serial number, makes the serial number available to software Displays the serial number as shown on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the 16-byte UUID (Universally...
Table 3-7 BIOS Setup Menus and Parameters All notebook models: Introduced with BIOS version KE.01.04 (Fall 2002) Main Menu Description BIOS Revision Shows the current BIOS version System Time System Date Language ... with a serial number, makes the serial number available to software Displays the serial number as shown on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the 16-byte UUID (Universally...
Maintenance and Service Guide
Page 128
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3) • Accessory replacement parts (page 4-11) • Part number reference (page 4-12) Service Manual Replaceable Parts 4-1
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3) • Accessory replacement parts (page 4-11) • Part number reference (page 4-12) Service Manual Replaceable Parts 4-1
Maintenance and Service Guide
Page 133
... 5 SPS- KEYBOARD-HUN 60918 317443-211 5 SPSKEYBOARD-ICL 317443-DD1 5 SPS- Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010, and Presario 1100 F5771J Pavilion ze4100 F5761H User Repl 5 SPS- KEYBOARD-SWI 60928 317443-111 5 SPSKEYBOARD-TAI...
... 5 SPS- KEYBOARD-HUN 60918 317443-211 5 SPSKEYBOARD-ICL 317443-DD1 5 SPS- Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010, and Presario 1100 F5771J Pavilion ze4100 F5761H User Repl 5 SPS- KEYBOARD-SWI 60928 317443-111 5 SPSKEYBOARD-TAI...
Maintenance and Service Guide
Page 134
Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010, and Presario 1100 F5771J Pavilion ze4100 F5761H User Repl 5 SPS- 317443-281 KEYBOARD-THAI 5 SPSKEYBOARD-TK F464060930 317443...-141 5 Keybd, UK F464060931 317443-031 5 Keybd, US ENGLISH F464060932 317443-001 6 Case, top-1F (Pavilion) F576160906 6 Case, top-1F FF F4640- (gray/silver) 60942 6 SPS-CASE, TOP PAV 319426-001 6 SPS-CASE, TOP CPQ...
Description Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010, and Presario 1100 F5771J Pavilion ze4100 F5761H User Repl 5 SPS- 317443-281 KEYBOARD-THAI 5 SPSKEYBOARD-TK F464060930 317443...-141 5 Keybd, UK F464060931 317443-031 5 Keybd, US ENGLISH F464060932 317443-001 6 Case, top-1F (Pavilion) F576160906 6 Case, top-1F FF F4640- (gray/silver) 60942 6 SPS-CASE, TOP PAV 319426-001 6 SPS-CASE, TOP CPQ...
Maintenance and Service Guide
Page 139
... SPS-TRAY, HDD, 3F 28 Cover, docking port HP/Compaq 29 SPS-BD AUDIO CONTROL 3F 335941-001 F464160905 319504-001 Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, Pavilion ze4200, nx9000, and Presario 2100 and Presario 2100 ...8226; • Evo N1010, and Presario 1100 F5771J • Pavilion ze4100 F5761H • User Repl Yes...
... SPS-TRAY, HDD, 3F 28 Cover, docking port HP/Compaq 29 SPS-BD AUDIO CONTROL 3F 335941-001 F464160905 319504-001 Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, Pavilion ze4200, nx9000, and Presario 2100 and Presario 2100 ...8226; • Evo N1010, and Presario 1100 F5771J • Pavilion ze4100 F5761H • User Repl Yes...
Maintenance and Service Guide
Page 143
... 317443-281 317443-291 317443-AA1 317443-AB1 317443-AD1 317443-BB1 317443-DD1 317444-001 317444-002 Exchange Part Number 317444-011 317444-031 317444-061 317444-101 317444-111 317444-291 317444-AA1 317444-AB1 317444-AD1 ..., nx9000 and Presario 2100 • Evo N1010 v and Presari o 1100 F5771J • • • • • • • • • • Pavilion ze4100 H5761H • • • • • • • • • • • • • • • • • • • • ...
... 317443-281 317443-291 317443-AA1 317443-AB1 317443-AD1 317443-BB1 317443-DD1 317444-001 317444-002 Exchange Part Number 317444-011 317444-031 317444-061 317444-101 317444-111 317444-291 317444-AA1 317444-AB1 317444-AD1 ..., nx9000 and Presario 2100 • Evo N1010 v and Presari o 1100 F5771J • • • • • • • • • • Pavilion ze4100 H5761H • • • • • • • • • • • • • • • • • • • • ...
Maintenance and Service Guide
Page 145
... No No No No No No No No No No No No No No No No Yes Yes No 4-18 Replaceable Parts Service Manual Pavilion KE Display 15.0-inch SXGA+- Pavilion KE SPS-DSPLY PANEL 15.0inch SXGA CPQ SPS-DSPLY PANEL 15.0inch XGA CPQ SPS-DSPLY PANEL 14.1inch XGA CPQ... P4 1.6 GHz CPU, P4 1.8 GHz Northwood uFCPGA CPU, P4 1.9 GHz Northwood uFCPGA CPU, P4 2.0 GHz Northwood uFCPGA SPS-PROC P4 2. Pavilion KE Display 15.0-inch XGA- Part Description 19436-001 Exchange Part Number 319437-001 319438-001 319439-001 319440-001 319441-001 319445-001 319446-001 319447-001 319448-001 319449-001...
... No No No No No No No No No No No No No No No No Yes Yes No 4-18 Replaceable Parts Service Manual Pavilion KE Display 15.0-inch SXGA+- Pavilion KE SPS-DSPLY PANEL 15.0inch SXGA CPQ SPS-DSPLY PANEL 15.0inch XGA CPQ SPS-DSPLY PANEL 14.1inch XGA CPQ... P4 1.6 GHz CPU, P4 1.8 GHz Northwood uFCPGA CPU, P4 1.9 GHz Northwood uFCPGA CPU, P4 2.0 GHz Northwood uFCPGA SPS-PROC P4 2. Pavilion KE Display 15.0-inch XGA- Part Description 19436-001 Exchange Part Number 319437-001 319438-001 319439-001 319440-001 319441-001 319445-001 319446-001 319447-001 319448-001 319449-001...
Maintenance and Service Guide
Page 148
...-60966 F4640-60967 F4640-60969 F4640-60970 F4640-60974 F4640-60975 F4640-60976 F4640-60977 F4640-60978 F4640-60980 F4640-60981 Exchange Part Number F4640-69037 F4640-69080 F4640-69081 Description SPS-KEYBOARD-SWI SPS-KEYBOARD-PRC SPS-KEYBOARD-TK Keybd, UK Keybd, US ...Mini PCI-8021.1B France Case, bottom assy- W2K/XPPro Case, bottom assy-XPHome Pavilion ze5x00, nx9010, nx9008 and Presario 2500 • • Pavilion ze4x00, nx9005, Evo N1050v and Presario 2100 • • • • • Pavilion ze4200, nx9000 and Presario 2100 • Evo N1010 v and Presari o 1100 F5771J...
...-60966 F4640-60967 F4640-60969 F4640-60970 F4640-60974 F4640-60975 F4640-60976 F4640-60977 F4640-60978 F4640-60980 F4640-60981 Exchange Part Number F4640-69037 F4640-69080 F4640-69081 Description SPS-KEYBOARD-SWI SPS-KEYBOARD-PRC SPS-KEYBOARD-TK Keybd, UK Keybd, US ...Mini PCI-8021.1B France Case, bottom assy- W2K/XPPro Case, bottom assy-XPHome Pavilion ze5x00, nx9010, nx9008 and Presario 2500 • • Pavilion ze4x00, nx9005, Evo N1050v and Presario 2100 • • • • • Pavilion ze4200, nx9000 and Presario 2100 • Evo N1010 v and Presari o 1100 F5771J...