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Microsoft and Windows are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. Intel, Celeron, and ...change without notice. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in...
Microsoft and Windows are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. Intel, Celeron, and ...change without notice. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in...
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Heat Sink (with Fan 2-43 Figure 2-28. Removing the RJ11/1394 Connector Module 2-49 Figure 2-... Diagram 1-24 Figure 2-1. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Floppy Drive 2-33 Figure 2-23. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-10 Figure 1-4. Back View ...1-9 Figure 1-3. Removing the Top Case...2-27 Figure 2-19. Intel CPU Module Removal 2-45 Figure 2-29.
Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Heat Sink (with Fan 2-43 Figure 2-28. Removing the RJ11/1394 Connector Module 2-49 Figure 2-... Diagram 1-24 Figure 2-1. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Floppy Drive 2-33 Figure 2-23. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-10 Figure 1-4. Back View ...1-9 Figure 1-3. Removing the Top Case...2-27 Figure 2-19. Intel CPU Module Removal 2-45 Figure 2-29.
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...BIOS Setup Menus and Parameters 3-28 Table 4-1. Replacing the Antennas...2-60 Figure 2-37. Activating Power Modes ...1-14 Table 1-3. Scope of notebook 1-15 Table 1-4. Removing the Motherboard 2-56 Figure 2-38. Exploded View ...4-2 Figure 4-2. Removing Components...2-63 Table 3-1. Boot-Block Jumper...4-11 Table 4-3. Figure 2-36. Troubleshooting Suggestions...3-8 Table 3-4. Replaceable Parts ...4-4 Table 4-2. LCD Guidelines ...5-4 Service Manual v POST Terminal-Error Beep Codes 3-20 Table 3-5. Fn Hot Keys ...1-16 Table 1-6. Removing a PCMCIA Door 2-60 Figure 2-38.
...BIOS Setup Menus and Parameters 3-28 Table 4-1. Replacing the Antennas...2-60 Figure 2-37. Activating Power Modes ...1-14 Table 1-3. Scope of notebook 1-15 Table 1-4. Removing the Motherboard 2-56 Figure 2-38. Exploded View ...4-2 Figure 4-2. Removing Components...2-63 Table 3-1. Boot-Block Jumper...4-11 Table 4-3. Figure 2-36. Troubleshooting Suggestions...3-8 Table 3-4. Replaceable Parts ...4-4 Table 4-2. LCD Guidelines ...5-4 Service Manual v POST Terminal-Error Beep Codes 3-20 Table 3-5. Fn Hot Keys ...1-16 Table 1-6. Removing a PCMCIA Door 2-60 Figure 2-38.
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... only. Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The manual is designed as a self-paced guide that...
... only. Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The manual is designed as a self-paced guide that...
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...) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768...2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is ...
...) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768...2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is ...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512... MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512... MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-...
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... 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ... and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, ...
... 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ... and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, ...
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...Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion... ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile ...
...Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion... ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile ...
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... Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- Windows XP ...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5
... Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- Windows XP ...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5
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...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 128 MB SDRAM preinstalled. 14.1-inch XGA (1024 × 768) active-matrix TFT ... or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB... (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. At least 256 ...
...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 128 MB SDRAM preinstalled. 14.1-inch XGA (1024 × 768) active-matrix TFT ... or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB... (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. At least 256 ...
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
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...9. Battery 11. Touch pad, scroll pad, Select buttons, plus on -off button and indicator light* 10. Wireless on -off 5. Notebook open/close latch 2. One-touch buttons 3. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off button 6. ...notebook, see page 4-2. Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual...
...9. Battery 11. Touch pad, scroll pad, Select buttons, plus on -off button and indicator light* 10. Wireless on -off 5. Notebook open/close latch 2. One-touch buttons 3. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off button 6. ...notebook, see page 4-2. Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual...
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... certain models Service Manual Product Information 1-9 Parallel port (LPT1), use this port for logo. 13. IEEE 1394 port* 24. Figure 1-2. External monitor port 20. PCMCIA card and CardBus slot and button 23. S-Video port* 17. Kensington lock slot (security connector) 21. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v...
... certain models Service Manual Product Information 1-9 Parallel port (LPT1), use this port for logo. 13. IEEE 1394 port* 24. Figure 1-2. External monitor port 20. PCMCIA card and CardBus slot and button 23. S-Video port* 17. Kensington lock slot (security connector) 21. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v...
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Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on -off button and indicator light* 9. Infrared port* 8. Audio jacks (left to right): external microphone and audio out (headphones) 13. Battery 11...and audio mute light* 10. Notebook open/close latch 2. CD-ROM, DVD, or other drive 14. Main status lights (left to right), power mode, hard disk activity, and battery 7. Volume controls* 12. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11 One-touch ...
Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on -off button and indicator light* 9. Infrared port* 8. Audio jacks (left to right): external microphone and audio out (headphones) 13. Battery 11...and audio mute light* 10. Notebook open/close latch 2. CD-ROM, DVD, or other drive 14. Main status lights (left to right), power mode, hard disk activity, and battery 7. Volume controls* 12. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11 One-touch ...
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AC adapter jack 16. External keyboard/mouse port 19. S-Video port* 22. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. External monitor port 21. LAN port* 18. Floppy drive* * on certain models 1-12 Product Information Service Manual Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Kensington lock cable slot (security connector) 23. Figure 1-5. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. PCMCIA card and CardBus slot and button 26. Modem port* 24.
AC adapter jack 16. External keyboard/mouse port 19. S-Video port* 22. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. External monitor port 21. LAN port* 18. Floppy drive* * on certain models 1-12 Product Information Service Manual Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Kensington lock cable slot (security connector) 23. Figure 1-5. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. PCMCIA card and CardBus slot and button 26. Modem port* 24.
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... off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or-...allow timeout Shut down (off) Saves maximum power Turns off the display and other methods to resume your notebook using its original factory configuration, with all settings at their default values. Select Start > Shut Down ...from Standby or Hibernation mode. 1-14 Product Information Service Manual select Start > Turn Off Computer > Stand By (Windows XP) -or-
... off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or-...allow timeout Shut down (off) Saves maximum power Turns off the display and other methods to resume your notebook using its original factory configuration, with all settings at their default values. Select Start > Shut Down ...from Standby or Hibernation mode. 1-14 Product Information Service Manual select Start > Turn Off Computer > Stand By (Windows XP) -or-
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... fully charged. Table 1-4. Num Lock Num Lock is active (as marked on to use the embedded keypad). Table 1-3. Hard disk drive activity On: notebook is not connected. Service Manual Product Information 1-15 Off: The AC adapter is accessing the hard disk drive. Keyboard Status Lights Meaning Caps Lock Caps Lock is active (Fn...
... fully charged. Table 1-4. Num Lock Num Lock is active (as marked on to use the embedded keypad). Table 1-3. Hard disk drive activity On: notebook is not connected. Service Manual Product Information 1-15 Off: The AC adapter is accessing the hard disk drive. Keyboard Status Lights Meaning Caps Lock Caps Lock is active (Fn...
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... 1-5. otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Enters Hibernation mode Toggles Scroll Lock on an external keyboard). To use a hot key, press and hold Fn, press the appropriate second key, then release...
... 1-5. otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Enters Hibernation mode Toggles Scroll Lock on an external keyboard). To use a hot key, press and hold Fn, press the appropriate second key, then release...
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...Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook... off. Press esc when the HP logo appears, and then select the CD/DVD drive...
...Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook... off. Press esc when the HP logo appears, and then select the CD/DVD drive...