HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 3
Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 6
..., or a soft surface, such as a durable product. 2 Maintaining Your Hardware Your notebook is in the carrying case. ■ Keep Zip disks, diskettes, and modular disk drives away from your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk of time. ■...; Use your notebook to direct sunlight, extreme temperatures, or ultraviolet light for extended periods of electric shock...
..., or a soft surface, such as a durable product. 2 Maintaining Your Hardware Your notebook is in the carrying case. ■ Keep Zip disks, diskettes, and modular disk drives away from your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk of time. ■...; Use your notebook to direct sunlight, extreme temperatures, or ultraviolet light for extended periods of electric shock...
HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 7
... potential discomfort or burns, do not block the air vents or use the notebook on your notebook, display, or keyboard. Maintaining Your Hardware ■ If the notebook will be disconnected from the power outlet and disconnect peripherals before attempting to clean your notebook or any of its components. Å WARNING: Do not spray liquids on...
... potential discomfort or burns, do not block the air vents or use the notebook on your notebook, display, or keyboard. Maintaining Your Hardware ■ If the notebook will be disconnected from the power outlet and disconnect peripherals before attempting to clean your notebook or any of its components. Å WARNING: Do not spray liquids on...
HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 8
Do not use a regular vacuum cleaner to clean the keyboard, because you may permanently damage your keyboard. Maintenance, Shipping and Travel 2-3 Cleaning the keyboard Ä CAUTION: Do not use a can become trapped beneath the keys. Ideally, use liquids of compressed air with a straw extension to remove dust..., lint, and particles that can of any kind on the keyboard, because they may deposit normal household debris on the surfaces, rather than remove it. Maintaining Your Hardware Cleaning the...
Do not use a regular vacuum cleaner to clean the keyboard, because you may permanently damage your keyboard. Maintenance, Shipping and Travel 2-3 Cleaning the keyboard Ä CAUTION: Do not use a can become trapped beneath the keys. Ideally, use liquids of compressed air with a straw extension to remove dust..., lint, and particles that can of any kind on the keyboard, because they may deposit normal household debris on the surfaces, rather than remove it. Maintaining Your Hardware Cleaning the...
Maintenance and Service Guide
Page 3
... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
Maintenance and Service Guide
Page 4
... 2-43 Figure 2-28. AMD CPU Module Release 2-47 Figure 2-30. Front View...1-8 Figure 1-2. Back View ...1-12 Figure 1-6. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Mini PCI Card 2-8 Figure 2-7. ...Figure 1-4. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the I/R PCA...2-37 Figure 2-25. Disassembly Flow...2-3 Figure 2-2. Removing the Keyboard ...2-17 Figure 2-13. Removing the Top Case...2-31 Figure 2-22. Removing the Switchboard PCA 2-19 Figure 2-15. AMD CPU Module...
... 2-43 Figure 2-28. AMD CPU Module Release 2-47 Figure 2-30. Front View...1-8 Figure 1-2. Back View ...1-12 Figure 1-6. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Mini PCI Card 2-8 Figure 2-7. ...Figure 1-4. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the I/R PCA...2-37 Figure 2-25. Disassembly Flow...2-3 Figure 2-2. Removing the Keyboard ...2-17 Figure 2-13. Removing the Top Case...2-31 Figure 2-22. Removing the Switchboard PCA 2-19 Figure 2-15. AMD CPU Module...
Maintenance and Service Guide
Page 5
Example of notebook 1-15 Table 1-4. Product Comparisons...1-1 Table 1-2. Removal Cross-Reference ...2-1 Table 2-2. Replacing Small Parts ...2-12 Table 2-5. Removing Components...2-63 Table ...2-37. Removing a PCMCIA Door 2-60 Figure 2-38. Basic Troubleshooting Steps ...3-3 Figure 4-1. Exploded View ...4-3 Tables Table 1-1. Activating Power Modes ...1-14 Table 1-3. Keyboard Status Lights...1-15 Table 1-5. Specifications...1-18 Table 1-7. Accessories ...1-22 Table 1-8. Required Equipment ...2-2 Table 2-3. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest Commands ...
Example of notebook 1-15 Table 1-4. Product Comparisons...1-1 Table 1-2. Removal Cross-Reference ...2-1 Table 2-2. Replacing Small Parts ...2-12 Table 2-5. Removing Components...2-63 Table ...2-37. Removing a PCMCIA Door 2-60 Figure 2-38. Basic Troubleshooting Steps ...3-3 Figure 4-1. Exploded View ...4-3 Tables Table 1-1. Activating Power Modes ...1-14 Table 1-3. Keyboard Status Lights...1-15 Table 1-5. Specifications...1-18 Table 1-7. Accessories ...1-22 Table 1-8. Required Equipment ...2-2 Table 2-3. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest Commands ...
Maintenance and Service Guide
Page 14
Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on -off button 6. ... and indicator light* 10. Figure 1-1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Infrared port* 9. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Notebook open/close latch 2. CD-ROM, DVD, or other drive 12...
Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on -off button 6. ... and indicator light* 10. Figure 1-1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Infrared port* 9. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Notebook open/close latch 2. CD-ROM, DVD, or other drive 12...
Maintenance and Service Guide
Page 17
Keyboard status lights 4. Audio mute button and audio mute light* 10. CD-ROM, DVD, or other drive 14. Audio jacks (left to right): external microphone and ... mode, hard disk activity, and battery 7. Infrared port* 8. Universal Serial Bus (USB) port * on -off button 6. One-touch buttons 3. Battery 11. Volume controls* 12. Notebook open/close latch 2. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Wireless on and off button and indicator light* 9. Power button, turns the...
Keyboard status lights 4. Audio mute button and audio mute light* 10. CD-ROM, DVD, or other drive 14. Audio jacks (left to right): external microphone and ... mode, hard disk activity, and battery 7. Infrared port* 8. Universal Serial Bus (USB) port * on -off button 6. One-touch buttons 3. Battery 11. Volume controls* 12. Notebook open/close latch 2. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Wireless on and off button and indicator light* 9. Power button, turns the...
Maintenance and Service Guide
Page 18
Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC adapter jack 16. External keyboard/mouse port 19. PCMCIA card and CardBus slot and button 26. S-Video port* 22. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Modem port* 24. LAN port* 18. External monitor port 21. Floppy drive* * on certain models 1-12 Product Information Service Manual Figure 1-5.
Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC adapter jack 16. External keyboard/mouse port 19. PCMCIA card and CardBus slot and button 26. S-Video port* 22. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Modem port* 24. LAN port* 18. External monitor port 21. Floppy drive* * on certain models 1-12 Product Information Service Manual Figure 1-5.
Maintenance and Service Guide
Page 21
.... Table 1-4. Num Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Blinking: The AC adapter is connected and the battery is active. Keyboard Status Lights Meaning Caps Lock Caps Lock is missing or has a fault.... otherwise, cursor control is not connected. Off: notebook is in Hibernation mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on an external keyboard). Hard disk drive activity On: notebook is off or in Standby mode. Blinking: notebook is off ). Num Lock Num Lock is active...
.... Table 1-4. Num Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Blinking: The AC adapter is connected and the battery is active. Keyboard Status Lights Meaning Caps Lock Caps Lock is missing or has a fault.... otherwise, cursor control is not connected. Off: notebook is in Hibernation mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on an external keyboard). Hard disk drive activity On: notebook is off or in Standby mode. Blinking: notebook is off ). Num Lock Num Lock is active...
Maintenance and Service Guide
Page 22
..., cursor control is on, then the numeric functions are active; Enters Hibernation mode Toggles Scroll Lock on an external keyboard). If Num Lock is active (as marked on and off . Does not affect an external keyboard. To use a hot key, press and hold Fn, press the appropriate second key, then release both .
..., cursor control is on, then the numeric functions are active; Enters Hibernation mode Toggles Scroll Lock on an external keyboard). If Num Lock is active (as marked on and off . Does not affect an external keyboard. To use a hot key, press and hold Fn, press the appropriate second key, then release both .
Maintenance and Service Guide
Page 26
... drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to... Agent) support for PXE/BINL, NCP/IPX, DHCP 802.11b or 802.11g (54g) 1-20 Product Information Service Manual Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- Embedded numeric keypad. 12 function (Fn) keys 5 user-programmable One-Touch ...
... drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to... Agent) support for PXE/BINL, NCP/IPX, DHCP 802.11b or 802.11g (54g) 1-20 Product Information Service Manual Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- Embedded numeric keypad. 12 function (Fn) keys 5 user-programmable One-Touch ...
Maintenance and Service Guide
Page 30
...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...
...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...
Maintenance and Service Guide
Page 31
...notebook's components and assemblies. 2 Removal and Replacement This chapter tells you install them. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-15) • Battery, main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard...• Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) • Module, CPU (page 2-44) Module, RJ11/1394 (page 2-48) Module, SDRAM (page 2-5) PCA, antennas...
...notebook's components and assemblies. 2 Removal and Replacement This chapter tells you install them. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-15) • Battery, main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard...• Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) • Module, CPU (page 2-44) Module, RJ11/1394 (page 2-48) Module, SDRAM (page 2-5) PCA, antennas...
Maintenance and Service Guide
Page 43
...of the cover. Service Manual Removal and Replacement 2-13 Gently pry up the center of the notebook. 3. Carefully insert a flat-blade screwdriver blade under the keyboard cover near the right end, then near the center, then near the left and right display .... 2. CAUTION: Be careful not to damage the antenna PCA that secure the keyboard cover to damage the plastics or wireless antenna underneath. Damaging either antenna PCA can degrade notebook performance. Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver • Small flat-blade screwdriver Removal...
...of the cover. Service Manual Removal and Replacement 2-13 Gently pry up the center of the notebook. 3. Carefully insert a flat-blade screwdriver blade under the keyboard cover near the right end, then near the center, then near the left and right display .... 2. CAUTION: Be careful not to damage the antenna PCA that secure the keyboard cover to damage the plastics or wireless antenna underneath. Damaging either antenna PCA can degrade notebook performance. Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver • Small flat-blade screwdriver Removal...
Maintenance and Service Guide
Page 44
... NOTE: When removing the keyboard cover on the left - Disconnecting the Speaker Cable Reassembly Note Insert the tabs on the left side of display assembly hinge to completely remove the ... slots under the keyboard, and then press the panel into place. 2-14 Removal and Replacement Service Manual and right-center of the display assembly hinge, gently pry up, and then lift the cover out. Figure 2-9. Figure 2-10. This procedure might need to be repeated on HP Pavilion 5300 and 5200, HP Compaq nx9010, and...
... NOTE: When removing the keyboard cover on the left - Disconnecting the Speaker Cable Reassembly Note Insert the tabs on the left side of display assembly hinge to completely remove the ... slots under the keyboard, and then press the panel into place. 2-14 Removal and Replacement Service Manual and right-center of the display assembly hinge, gently pry up, and then lift the cover out. Figure 2-9. Figure 2-10. This procedure might need to be repeated on HP Pavilion 5300 and 5200, HP Compaq nx9010, and...
Maintenance and Service Guide
Page 45
Remove the keyboard cover (page 2-13). 3. Remove the M2.5×6.0mm screw that secures the speaker assembly to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. Removing the Speaker Assembly (User-...Figure 2-11. Unplug the AC adapter, if present, and then remove the battery. 2. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Disconnect the...
Remove the keyboard cover (page 2-13). 3. Remove the M2.5×6.0mm screw that secures the speaker assembly to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. Removing the Speaker Assembly (User-...Figure 2-11. Unplug the AC adapter, if present, and then remove the battery. 2. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Disconnect the...
Maintenance and Service Guide
Page 46
... 3. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual Remove the keyboard. Unplug the AC adapter, if present.... 6. Reassembly Notes CAUTION: Do not excessively bend or fold the keyboard cable. Lift up on the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display...
... 3. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual Remove the keyboard. Unplug the AC adapter, if present.... 6. Reassembly Notes CAUTION: Do not excessively bend or fold the keyboard cable. Lift up on the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display...
Maintenance and Service Guide
Page 47
Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17
Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17