Maintenance and Service Guide
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......vii Product Information...1-1 Features ...1-8 Operation...1-14 Specifications ...1-18 Internal Design...1-24 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery ...2-4 Removing an SDRAM Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15...
......vii Product Information...1-1 Features ...1-8 Operation...1-14 Specifications ...1-18 Internal Design...1-24 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery ...2-4 Removing an SDRAM Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15...
Maintenance and Service Guide
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Bottom View...1-13 Figure 1-7. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Switchboard PCA 2-19 Figure 2-15. Removing the Audio PCA ...2-39 Figure 2-...the RJ11/1394 Connector Module 2-49 Figure 2-34. Back View ...1-9 Figure 1-3. Removing the Top Case Screws 2-29 Figure 2-20. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Top Case...2-27 Figure 2-19. Removing the Battery ...2-4 Figure 2-3. ...
Bottom View...1-13 Figure 1-7. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Switchboard PCA 2-19 Figure 2-15. Removing the Audio PCA ...2-39 Figure 2-...the RJ11/1394 Connector Module 2-49 Figure 2-34. Back View ...1-9 Figure 1-3. Removing the Top Case Screws 2-29 Figure 2-20. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Top Case...2-27 Figure 2-19. Removing the Battery ...2-4 Figure 2-3. ...
Maintenance and Service Guide
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... 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) • Module, CPU ...• in the following table are displayed throughout this chapter to verify the sizes of screws before you how to remove and replace the notebook's components and assemblies. Without proper grounding, an electrostatic discharge can use these are user...
... 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) • Module, CPU ...• in the following table are displayed throughout this chapter to verify the sizes of screws before you how to remove and replace the notebook's components and assemblies. Without proper grounding, an electrostatic discharge can use these are user...
Maintenance and Service Guide
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... varies by model). 3. Figure 2-7. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal Procedure NOTE: If you are installing a new hard disk drive, load the factory software and operating system on the...
... varies by model). 3. Figure 2-7. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal Procedure NOTE: If you are installing a new hard disk drive, load the factory software and operating system on the...
Maintenance and Service Guide
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See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. 4. Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual Remove the four M3.0×4.0mm screws from the hard disk drive.
See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. 4. Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual Remove the four M3.0×4.0mm screws from the hard disk drive.
Maintenance and Service Guide
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...: Do not interrupt the following procedure describes how to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. select...notebook. 2. If prompted, accept the recommended partition size. If autorun is your drive designation), and then press enter. 9. Service Manual Removal and Replacement 2-11 Connect the AC adapter to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is running, replace...
...: Do not interrupt the following procedure describes how to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. select...notebook. 2. If prompted, accept the recommended partition size. If autorun is your drive designation), and then press enter. 9. Service Manual Removal and Replacement 2-11 Connect the AC adapter to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is running, replace...
Maintenance and Service Guide
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... two M2.5×4.0mm screws from the hard disk drive bay 5. Remove the two M2.5×6.0mm screws from the motherboard. 2-24 Removal and Replacement Service Manual Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario...
... two M2.5×4.0mm screws from the hard disk drive bay 5. Remove the two M2.5×6.0mm screws from the motherboard. 2-24 Removal and Replacement Service Manual Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario...
Maintenance and Service Guide
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... start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service Manual If monitor is installed. Startup Does not boot on page 1-25. Remove all but does not boot Make sure at least one SDRAM module and try again. AC adapter SDRAM module. If the power status light does not turn notebook on , BIOS...
... start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service Manual If monitor is installed. Startup Does not boot on page 1-25. Remove all but does not boot Make sure at least one SDRAM module and try again. AC adapter SDRAM module. If the power status light does not turn notebook on , BIOS...
Maintenance and Service Guide
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... disk is bootable. Make sure CD is bootable. Check for corrupt files on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Make sure CD/DVD is installed and connected correctly. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto...
... disk is bootable. Make sure CD is bootable. Check for corrupt files on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Make sure CD/DVD is installed and connected correctly. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto...
Maintenance and Service Guide
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Check hard disk using HP certified media. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Press Play button. Check hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Test hard disk drive with soft cloth or replace as needed. Use Recovery CDs to diagnostic software. Restart notebook. CD...
Check hard disk using HP certified media. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Press Play button. Check hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Test hard disk drive with soft cloth or replace as needed. Use Recovery CDs to diagnostic software. Restart notebook. CD...
Maintenance and Service Guide
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May be normal Windows behavior (background processing can affect performance. If notebook's hard drive frequently runs (as virus scanning or file browsers) can affect response time). Make sure hard drive has adequate free space. Check heat sink for overheating-see if an ...notebook's power supply. Replace thermal pad if needed. Always set notebook on a flat surface, so air can flow freely around and underneath it can take several seconds to charge CMOS battery. Check thermal contact between CPU and heat sink. Certain operations (such as indicated by hard drive...
May be normal Windows behavior (background processing can affect performance. If notebook's hard drive frequently runs (as virus scanning or file browsers) can affect response time). Make sure hard drive has adequate free space. Check heat sink for overheating-see if an ...notebook's power supply. Replace thermal pad if needed. Always set notebook on a flat surface, so air can flow freely around and underneath it can take several seconds to charge CMOS battery. Check thermal contact between CPU and heat sink. Certain operations (such as indicated by hard drive...
Service Manual
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... button to turn notebook off, then press power button to check default boot order. Reinsert any PC cards, press the reset button to check default boot order. SDRAM module. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Check... turn notebook off , try another battery. Display assembly. If monitor shows activity but does not boot. If OS starts from floppy drive. Switchboard PCA. Hard drive. If available, try external monitor. Table 3-3. If you cannot isolate the cause of a problem, determine which replaceable modules ...
... button to turn notebook off, then press power button to check default boot order. Reinsert any PC cards, press the reset button to check default boot order. SDRAM module. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Check... turn notebook off , try another battery. Display assembly. If monitor shows activity but does not boot. If OS starts from floppy drive. Switchboard PCA. Hard drive. If available, try external monitor. Table 3-3. If you cannot isolate the cause of a problem, determine which replaceable modules ...
Service Manual
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... is restricted to reinstall factory software onto hard drive, replace hard drive. User must call Technical Support and provide proof of ownership. Password removal is installed or AC adapter connected. See page 5-1. Battery. Try another battery or AC adapter if available. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Symptom...
... is restricted to reinstall factory software onto hard drive, replace hard drive. User must call Technical Support and provide proof of ownership. Password removal is installed or AC adapter connected. See page 5-1. Battery. Try another battery or AC adapter if available. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Symptom...
Service Manual
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... connector. Motherboard. Check display cable connection. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Adjust display brightness. SDRAM modules. Motherboard. Display cable connection. Check connections. Remove and reinstall hard drive. Caused by excessive pressure applied to be caused by customer abuse. Make sure CPU module is...
... connector. Motherboard. Check display cable connection. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Adjust display brightness. SDRAM modules. Motherboard. Display cable connection. Check connections. Remove and reinstall hard drive. Caused by excessive pressure applied to be caused by customer abuse. Make sure CPU module is...
Service Manual
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.... No response from floppy drive. Clean with e-Diagtools diagnostics. Restart notebook. DVD may be double-sided. Repair Center: Likely Causes Hard drive. Test hard disk drive with soft cloth or replace as needed. If CD was created on CD-RW drive, try using Tools tab in hard disk capacity reported by Windows. Check hard disk using HP certified media. This space...
.... No response from floppy drive. Clean with e-Diagtools diagnostics. Restart notebook. DVD may be double-sided. Repair Center: Likely Causes Hard drive. Test hard disk drive with soft cloth or replace as needed. If CD was created on CD-RW drive, try using Tools tab in hard disk capacity reported by Windows. Check hard disk using HP certified media. This space...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. On the bottom of the notebook. Screw, M2.5×6mm (2) Figure 2-5. Unplug the AC adapter, if present, and then remove the battery...
Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. On the bottom of the notebook. Screw, M2.5×6mm (2) Figure 2-5. Unplug the AC adapter, if present, and then remove the battery...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... module. Does not boot from floppy drive, reload hard drive, replace hard drive. Make sure at least one SDRAM module and try again. Use BIOS Setup to check default boot order. If power status light does not turn notebook on. Troubleshooting Suggestions Symptom Call Center:...table on page 1-28. Reinsert any PC cards, press reset button to turn on, reprogram BIOS, replace top case, replace motherboard. AC adapter. Switchboard PCA. Hard drive. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Does not boot on battery...
... module. Does not boot from floppy drive, reload hard drive, replace hard drive. Make sure at least one SDRAM module and try again. Use BIOS Setup to check default boot order. If power status light does not turn notebook on. Troubleshooting Suggestions Symptom Call Center:...table on page 1-28. Reinsert any PC cards, press reset button to turn on, reprogram BIOS, replace top case, replace motherboard. AC adapter. Switchboard PCA. Hard drive. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Does not boot on battery...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...hard drive, use Recovery CDs to optimize hard disk. Remove and reinstall hard drive. Hard drive. Make sure charged battery is restricted to check hard disk. See page 5-1. Symptom Sluggish startup or shutdown. Repair Center: Likely Causes Hard drive. Hard drive contacts. Battery. Password removal is installed or AC adapter connected. Password forgotten. Repair Center: Comments If notebook boots from floppy drive... factory software onto hard drive, replace hard drive. Check boot order in floppy drive. Try another battery or AC adapter if available.
...hard drive, use Recovery CDs to optimize hard disk. Remove and reinstall hard drive. Hard drive. Make sure charged battery is restricted to check hard disk. See page 5-1. Symptom Sluggish startup or shutdown. Repair Center: Likely Causes Hard drive. Hard drive contacts. Battery. Password removal is installed or AC adapter connected. Password forgotten. Repair Center: Comments If notebook boots from floppy drive... factory software onto hard drive, replace hard drive. Check boot order in floppy drive. Try another battery or AC adapter if available.
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... External display does not work. Remove and reinstall hard drive. Check hard disk installation. Declared to be caused by customer abuse. Try external monitor. White display. Punctured display. Check power source. Replace SDRAM modules. Declared to be caused by customer ...Troubleshooting and Diagnostics Service Manual Hard disk Hard disk never spins. Depends on and warmed up. Display assembly. Hard drive or connector. Declared to area on keyboard. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Call Center:...
... External display does not work. Remove and reinstall hard drive. Check hard disk installation. Declared to be caused by customer abuse. Try external monitor. White display. Punctured display. Check power source. Replace SDRAM modules. Declared to be caused by customer ...Troubleshooting and Diagnostics Service Manual Hard disk Hard disk never spins. Depends on and warmed up. Display assembly. Hard drive or connector. Declared to area on keyboard. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Call Center:...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... DVD not playing properly. Repair Center: Likely Causes Hard drive. Motherboard. Check hard disk using Tools tab in disk's Properties sheet. DVD movie stops playing. Press Play button. Check partitions using HP certified media. DVD may be double-sided. Read and write quality can vary for proper insertion, dirt, or damage. CD/DVD drive. Restart notebook.
... DVD not playing properly. Repair Center: Likely Causes Hard drive. Motherboard. Check hard disk using Tools tab in disk's Properties sheet. DVD movie stops playing. Press Play button. Check partitions using HP certified media. DVD may be double-sided. Read and write quality can vary for proper insertion, dirt, or damage. CD/DVD drive. Restart notebook.