HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...of this material. and/or other countries. This document contains proprietary information that is provided "as constituting an additional warranty. Service Manual First Edition January 2003 Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100 Document Part Number: 319733-001 ii...document is protected by copyright. Intel, Celeron, and Pentium are set forth in the U.S. HP shall not be liable for technical or editorial errors or omissions contained herein or for HP products are trademarks of Intel Corporation in connection with the furnishing, performance, or use of...
...of this material. and/or other countries. This document contains proprietary information that is provided "as constituting an additional warranty. Service Manual First Edition January 2003 Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100 Document Part Number: 319733-001 ii...document is protected by copyright. Intel, Celeron, and Pentium are set forth in the U.S. HP shall not be liable for technical or editorial errors or omissions contained herein or for HP products are trademarks of Intel Corporation in connection with the furnishing, performance, or use of...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design...Service Providers 3-1 Troubleshooting ...3-2 Checking for Customer Abuse 3-3 Troubleshooting the Problem 3-3 Verifying the Repair ...3-4 Suggestions for Troubleshooting 3-5 Diagnostic Tools ...3-18 e-Diagtools Diagnostic Program 3-18 Power-On Self-Test ...3-19 Sycard PCCtest 450/460 PC Card (Optional 3-25 Windows Management Instrumentation (WMI 3-26 BIOS Setup Utility ...3-26 Service Manual...
...15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design...Service Providers 3-1 Troubleshooting ...3-2 Checking for Customer Abuse 3-3 Troubleshooting the Problem 3-3 Verifying the Repair ...3-4 Suggestions for Troubleshooting 3-5 Diagnostic Tools ...3-18 e-Diagtools Diagnostic Program 3-18 Power-On Self-Test ...3-19 Sycard PCCtest 450/460 PC Card (Optional 3-25 Windows Management Instrumentation (WMI 3-26 BIOS Setup Utility ...3-26 Service Manual...
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...Antennas 2-35 Figure 2-21. Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Figures Figure 1-1. Removing the Display Assembly 2-18 Figure 2-13. Boot-Block Jumper ... the Motherboard 2-31 Figure 2-19. Resetting the Notebook 1-21 Figure 1-5. Removing the Hard Disk Drive 2-7 Figure 2-6. Front View ...1-15 Figure 1-2. Basic Troubleshooting Steps 3-2 Figure 4-1. Exploded View...4-2 iv Service Manual Removing the Keyboard 2-14 Figure 2-10. Back ...
...Antennas 2-35 Figure 2-21. Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Figures Figure 1-1. Removing the Display Assembly 2-18 Figure 2-13. Boot-Block Jumper ... the Motherboard 2-31 Figure 2-19. Resetting the Notebook 1-21 Figure 1-5. Removing the Hard Disk Drive 2-7 Figure 2-6. Front View ...1-15 Figure 1-2. Basic Troubleshooting Steps 3-2 Figure 4-1. Exploded View...4-2 iv Service Manual Removing the Keyboard 2-14 Figure 2-10. Back ...
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... 4-2. Part Number Reference...4-12 Table 5-1. LCD Guidelines ...5-3 Service Manual v Functional Structure Description 1-28 Table 2-1. Removal Cross-Reference 2-1 Table 2-2. POST Messages ...3-23 Table 3-6. Sycard PCCtest Commands 3-25 Table 3-7. Accessory Replaceable Parts 4-11 Table 4-3. Keyboard Status Lights...1-19 Table 1-6. Recommended Screw Torque Values 2-2 Table 2-4. Scope of notebook 1-19 Table 1-5. BIOS Setup Menus and Parameters 3-27...
... 4-2. Part Number Reference...4-12 Table 5-1. LCD Guidelines ...5-3 Service Manual v Functional Structure Description 1-28 Table 2-1. Removal Cross-Reference 2-1 Table 2-2. POST Messages ...3-23 Table 3-6. Sycard PCCtest Commands 3-25 Table 3-7. Accessory Replaceable Parts 4-11 Table 4-3. Keyboard Status Lights...1-19 Table 1-6. Recommended Screw Torque Values 2-2 Table 2-4. Scope of notebook 1-19 Table 1-5. BIOS Setup Menus and Parameters 3-27...
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... that will train you can follow it even without having equipment available. The manual is for use by authorized service personnel while installing, servicing, and repairing these notebooks. HP's internal Web site for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100...
... that will train you can follow it even without having equipment available. The manual is for use by authorized service personnel while installing, servicing, and repairing these notebooks. HP's internal Web site for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100...
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Table 1-1. Notebook Products Notebook Product * CPU ** Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz Display 14.1-in XGA Hard Drive 40 GB DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB DB397A ABA Pentium 4-D 2.4-GHz ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
Table 1-1. Notebook Products Notebook Product * CPU ** Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz Display 14.1-in XGA Hard Drive 40 GB DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB DB397A ABA Pentium 4-D 2.4-GHz ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
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... GB DC819A UUZ Pentium 4-D 2.8-GHz 15.0-in SXGA 60 GB DC659A UUZ Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DC820A ABN Pentium 4-D 2.53-GHz Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz 15.0-in XGA 40 GB 15.0-in XGA 30 GB DB386A ABA Celeron 1.8-GHz 15.0-in XGA 40 GB DB953A ABA... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-2 Product Information Service Manual
... GB DC819A UUZ Pentium 4-D 2.8-GHz 15.0-in SXGA 60 GB DC659A UUZ Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DC820A ABN Pentium 4-D 2.53-GHz Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz 15.0-in XGA 40 GB 15.0-in XGA 30 GB DB386A ABA Celeron 1.8-GHz 15.0-in XGA 40 GB DB953A ABA... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-2 Product Information Service Manual
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Notebook Product * CPU ** Display Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA Hard Drive 30 GB DC710A ABH Athlon 1.67-GHz 15.0-in XGA 30 GB DC711A ABE ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-3
Notebook Product * CPU ** Display Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA Hard Drive 30 GB DC710A ABH Athlon 1.67-GHz 15.0-in XGA 30 GB DC711A ABE ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-3
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... ** Display Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA Hard Drive 30 GB DC749A ABH Celeron 1.6-GHz 14.1-in XGA 30 GB DC750A ABF Pentium 4-M 1.8-... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-5
... ** Display Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA Hard Drive 30 GB DC749A ABH Celeron 1.6-GHz 14.1-in XGA 30 GB DC750A ABF Pentium 4-M 1.8-... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-5
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Notebook Product * CPU ** Display Hard Drive Compaq Presario 2500 Series Mobile PC (continued) DC727A AB1 Pentium 4-D 2.66-Hz 15.0-in SXGA 40 GB DC728A AB1 Pentium 4-D 2.40-GHz 15.0-in SXGA 30 GB DC730A ABF Pentium 4-D 2.53-... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-7
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2500 Series Mobile PC (continued) DC727A AB1 Pentium 4-D 2.66-Hz 15.0-in SXGA 40 GB DC728A AB1 Pentium 4-D 2.40-GHz 15.0-in SXGA 30 GB DC730A ABF Pentium 4-D 2.53-... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-7
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Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC735A ABC Celeron 1.6-GHz 14.1-in XGA 30 MB DC735A ABL Celeron 1.6-GHz 14.1-in XGA 30 MB DC736A AB0 Pentium 4-M 2.0-GHz 14.1-in ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-9
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC735A ABC Celeron 1.6-GHz 14.1-in XGA 30 MB DC735A ABL Celeron 1.6-GHz 14.1-in XGA 30 MB DC736A AB0 Pentium 4-M 2.0-GHz 14.1-in ... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-9
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Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC742A UUG Celeron 1.6-GHz 14.1-in XGA 20 GB DC743A ABB Celeron 1.8-GHz 15.0-in XGA 20 GB DC743A ABV Celeron 1.8-GHz 15.0-in ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-10 Product Information Service Manual
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC742A UUG Celeron 1.6-GHz 14.1-in XGA 20 GB DC743A ABB Celeron 1.8-GHz 15.0-in XGA 20 GB DC743A ABV Celeron 1.8-GHz 15.0-in ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-10 Product Information Service Manual
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... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-11 XGA 20 GB DD668A ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DD669A UUG Celeron 1.7-GHz 14.1-in XGA 20 GB DD670A... AB5 Pentium 4-M 1.8-GHz 15.0-in XGA 30 GB DD671A AB5 Pentium 4-M 2.0-GHz 15.0-in . Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC806A ABH Celeron 1.6-GHz 14.1-in XGA 20 GB DC806A AB7 Celeron 1.6-GHz 14.1-in XGA 20 GB DC806A...
... ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-11 XGA 20 GB DD668A ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DD669A UUG Celeron 1.7-GHz 14.1-in XGA 20 GB DD670A... AB5 Pentium 4-M 1.8-GHz 15.0-in XGA 30 GB DD671A AB5 Pentium 4-M 2.0-GHz 15.0-in . Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC806A ABH Celeron 1.6-GHz 14.1-in XGA 20 GB DC806A AB7 Celeron 1.6-GHz 14.1-in XGA 20 GB DC806A...
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Notebook Product * CPU ** Display Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA Hard Drive 20 GB F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB F5782 H/ABZ Celeron 1.6-GHz 14.1-... LAN + modem LAN + modem LAN + modem LAN + modem Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-12 Product Information Service Manual
Notebook Product * CPU ** Display Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA Hard Drive 20 GB F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB F5782 H/ABZ Celeron 1.6-GHz 14.1-... LAN + modem LAN + modem LAN + modem LAN + modem Li ion Li ion Li ion Li ion Li ion Li ion Li ion 1-12 Product Information Service Manual
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...Notebook N1050v Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Celeron (1.6-, 1.7-, and 1.8 GHz) Up to 1 GB (1024 MB) SDRAM using 512 MB modules. Windows XP Professional or Home preinstalled. Service Manual Product Information 1-13 ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. HP Pavilion...or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT. HP Pavilion ze4100 Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB...
...Notebook N1050v Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Celeron (1.6-, 1.7-, and 1.8 GHz) Up to 1 GB (1024 MB) SDRAM using 512 MB modules. Windows XP Professional or Home preinstalled. Service Manual Product Information 1-13 ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. HP Pavilion...or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT. HP Pavilion ze4100 Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB...
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... Up to 1 GB (1024 MB) SDRAM using 256 MB modules. On, Standby, Hibernate, Off. All models feature HP TopTools, and are ACPI compliant. 1-14 Product Information Service Manual Compaq Presario 1100 Celeron (1.6- On, Standby, Hibernate, Off. * Intel Desktop Pentium 4-D, Intel Mobile Pentium 4-M, and Intel ... using 256 MB modules. Processor* Memory Display Video Operating System Power States Processor* Memory Display Video Operating System Power States Compaq Evo Notebook N1010v Celeron (1.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × ...
... Up to 1 GB (1024 MB) SDRAM using 256 MB modules. On, Standby, Hibernate, Off. All models feature HP TopTools, and are ACPI compliant. 1-14 Product Information Service Manual Compaq Presario 1100 Celeron (1.6- On, Standby, Hibernate, Off. * Intel Desktop Pentium 4-D, Intel Mobile Pentium 4-M, and Intel ... using 256 MB modules. Processor* Memory Display Video Operating System Power States Processor* Memory Display Video Operating System Power States Compaq Evo Notebook N1010v Celeron (1.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × ...
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... latch. 2. Turns the notebook on -off . 5. Microphone option (not available). 8. CD-ROM, DVD, or other drive. 12. Wireless on and off button and indicator light.* 10. Main status lights... keyboard or PS/2 mouse port (supports Y adapter). * on -off button. 6. Touch pad, scroll pad, click buttons, plus on certain models Service Manual Product Information 1-15 Features The following three illustrations show the notebook's main external features. Front View 1. Keyboard status lights. 4. Infrared port.* 9. Power button. Battery. 11. One-touch buttons. 3. For an ...
... latch. 2. Turns the notebook on -off . 5. Microphone option (not available). 8. CD-ROM, DVD, or other drive. 12. Wireless on and off button and indicator light.* 10. Main status lights... keyboard or PS/2 mouse port (supports Y adapter). * on -off button. 6. Touch pad, scroll pad, click buttons, plus on certain models Service Manual Product Information 1-15 Features The following three illustrations show the notebook's main external features. Front View 1. Keyboard status lights. 4. Infrared port.* 9. Power button. Battery. 11. One-touch buttons. 3. For an ...
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... (headphones). 25. Audio mute button and audio mute light.* 27. Serial port (COM1). External monitor port. 20. Floppy drive.* * on certain models 1-16 Product Information Service Manual S-video port.* 17. LAN port.* 16. Use this port for a serial mouse, modem, printer, or other parallel device. 18. Kensington lock slot (security connector). 21...
... (headphones). 25. Audio mute button and audio mute light.* 27. Serial port (COM1). External monitor port. 20. Floppy drive.* * on certain models 1-16 Product Information Service Manual S-video port.* 17. LAN port.* 16. Use this port for a serial mouse, modem, printer, or other parallel device. 18. Kensington lock slot (security connector). 21...
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Battery latch. 30. Figure 1-3. Reset button. 32. Hard disk drive. 29. Port replicator connect.* 33. Bottom View 31. Mini-PCI door (no user parts inside). * on certain models Service Manual Product Information 1-17 SDRAM door. 28.
Battery latch. 30. Figure 1-3. Reset button. 32. Hard disk drive. 29. Port replicator connect.* 33. Bottom View 31. Mini-PCI door (no user parts inside). * on certain models Service Manual Product Information 1-17 SDRAM door. 28.
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...section gives an overview of active connections, and start-up time. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-18 Product Information Service Manual Activating Power Modes Power mode To enter this mode On Power mode status .... allow timeout. press the power button for 4 seconds (only if the Start menu procedure doesn't work). Note This manual describes the notebook in RAM. Maintains current session in its power button. Restores network connections. At startup, resets everything, starts a new session, and...
...section gives an overview of active connections, and start-up time. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-18 Product Information Service Manual Activating Power Modes Power mode To enter this mode On Power mode status .... allow timeout. press the power button for 4 seconds (only if the Start menu procedure doesn't work). Note This manual describes the notebook in RAM. Maintains current session in its power button. Restores network connections. At startup, resets everything, starts a new session, and...