HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... off button and indicator. External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Dual display capability (depends on . Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off , 3 hours when system is on operating system support). to 40-GB removable hard drive with...
... off button and indicator. External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Dual display capability (depends on . Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off , 3 hours when system is on operating system support). to 40-GB removable hard drive with...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Update the notebook's BIOS as follows: 1. Connect the AC adapter to reset the notebook. The first time you cannot boot the notebook adequately, use e-DiagTools for Windows. 6. Follow the instructions that are provided with the updates. 2-36 Removal and Replacement Service Manual...
... Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Update the notebook's BIOS as follows: 1. Connect the AC adapter to reset the notebook. The first time you cannot boot the notebook adequately, use e-DiagTools for Windows. 6. Follow the instructions that are provided with the updates. 2-36 Removal and Replacement Service Manual...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... model. Power-on the bottom of the notebook indicates the ASP support status for parts or labor. Windows Management Instrumentation (page 3-26). ! Troubleshooting the problem (page 3-3). ! Standard predefined models and standard special models do not include ASP support. Parts and labor will be negotiated directly with ASP support using the specials process. BIOS Setup utility (page 3-26). See the following table. Service Manual Troubleshooting and Diagnostics 3-1 In other countries, ASP support is a purchasable option...
... model. Power-on the bottom of the notebook indicates the ASP support status for parts or labor. Windows Management Instrumentation (page 3-26). ! Troubleshooting the problem (page 3-3). ! Standard predefined models and standard special models do not include ASP support. Parts and labor will be negotiated directly with ASP support using the specials process. BIOS Setup utility (page 3-26). See the following table. Service Manual Troubleshooting and Diagnostics 3-1 In other countries, ASP support is a purchasable option...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...check default boot order. Use BIOS Setup to check default boot order. Motherboard. If monitor shows successful boot, replace display assembly. If monitor shows activity but display remains off , then reconnect power and try again. If monitor is properly installed and fully charged. Remove all but does not boot. Switchboard PCA. Make sure at least one SDRAM module and try again. Reinsert any PC cards, press reset button to turn on battery LEDs. Restart notebook. If power status light turns on AC. If power status light and display turn notebook off...
...check default boot order. Use BIOS Setup to check default boot order. Motherboard. If monitor shows successful boot, replace display assembly. If monitor shows activity but display remains off , then reconnect power and try again. If monitor is properly installed and fully charged. Remove all but does not boot. Switchboard PCA. Make sure at least one SDRAM module and try again. Reinsert any PC cards, press reset button to turn on battery LEDs. Restart notebook. If power status light turns on AC. If power status light and display turn notebook off...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... assembly. Display cable connection. Punctured display. External display does not work. Hard disk makes buzzing or whining noise. Caused by customer abuse. Make sure CPU module is damaged, drive may not operate properly. Check display cable connections, replace display assembly. Check display cable connection. If drive case is installed properly, replace CPU module. Display cable connection. Try display on screen. Back up disk immediately. Check hard disk installation. Repair Center: Comments Check cable connections. Adjust display brightness. Motherboard...
... assembly. Display cable connection. Punctured display. External display does not work. Hard disk makes buzzing or whining noise. Caused by customer abuse. Make sure CPU module is damaged, drive may not operate properly. Check display cable connections, replace display assembly. Check display cable connection. If drive case is installed properly, replace CPU module. Display cable connection. Try display on screen. Back up disk immediately. Check hard disk installation. Repair Center: Comments Check cable connections. Adjust display brightness. Motherboard...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... touching touch pad while booting or resuming. Top case. Make sure C drive has adequate free space. Use memory troubleshooter in Mouse Properties. Test audio with e-Diagtools diagnostics. Switchboard PCA. Motherboard. Notebook does not boot after adding SDRAM. Symptom Touch pad General problems. Special touch pad features not working. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Motherboard. Use an external microphone (internal microphone normally not included). Memory Out of memory error. Sound...
... touching touch pad while booting or resuming. Top case. Make sure C drive has adequate free space. Use memory troubleshooter in Mouse Properties. Test audio with e-Diagtools diagnostics. Switchboard PCA. Motherboard. Notebook does not boot after adding SDRAM. Symptom Touch pad General problems. Special touch pad features not working. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Motherboard. Use an external microphone (internal microphone normally not included). Memory Out of memory error. Sound...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... a hardware, software, or firmware failure. To save or print the Support Ticket, click Save As or Print. Power-On Self-Test Note If Quiet Boot is enabled in the notebook-some messages are for Windows, use the e-Diagtools menu. Note that not all POST messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to your support agent. Boot from the Recovery CD or DVD. Service Manual Troubleshooting and Diagnostics 3-19 Optional: open...
... a hardware, software, or firmware failure. To save or print the Support Ticket, click Save As or Print. Power-On Self-Test Note If Quiet Boot is enabled in the notebook-some messages are for Windows, use the e-Diagtools menu. Note that not all POST messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to your support agent. Boot from the Recovery CD or DVD. Service Manual Troubleshooting and Diagnostics 3-19 Optional: open...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... on motherboard). POST device initialization. Disable Non-Maskable Interrupt (NMI). Initialize caches to 4 GB. Initialize keyboard controller. Auto size DRAM; or wrong type or no auto adapter or unusual AC adapter configuration. 3. Initialize POST Memory Manager. Warm start shut down. Shadow system BIOS ROM. Auto size cache. Initialize I20 support. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Search for RomPilot. Restore CPU control word during warm boot. Set...
... on motherboard). POST device initialization. Disable Non-Maskable Interrupt (NMI). Initialize caches to 4 GB. Initialize keyboard controller. Auto size DRAM; or wrong type or no auto adapter or unusual AC adapter configuration. 3. Initialize POST Memory Manager. Warm start shut down. Shadow system BIOS ROM. Auto size cache. Initialize I20 support. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Search for RomPilot. Restore CPU control word during warm boot. Set...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Initialize POST Error Manager (PEM). Initialize error display function. Initialize the bridge. Initialize OEM special code. Initialize Memory type. System memory test. Initialize Run Time Clock. Display MultiBoot menu. Re-map I /O. Initialize the CPU. Initialize system error handler. Force check (optional). Initialize digitizer and display message. Boot to Full DOS. Redirect Int 10h to enable remote serial video. Unknown interrupt. Checksum BIOS ROM. Set Huge Segment...
...) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Initialize POST Error Manager (PEM). Initialize error display function. Initialize the bridge. Initialize OEM special code. Initialize Memory type. System memory test. Initialize Run Time Clock. Display MultiBoot menu. Re-map I /O. Initialize the CPU. Initialize system error handler. Force check (optional). Initialize digitizer and display message. Boot to Full DOS. Redirect Int 10h to enable remote serial video. Unknown interrupt. Checksum BIOS ROM. Set Huge Segment...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... test error: Fail-safe timer takes too long. Fixed Disk n Fixed disk n (0-3) identified. Parity Check 1 nnnn Parity Check 2 nnnn Parity error found in kB successfully tested. Press to enter BIOS Setup and change the settings. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. Press to start the boot process or to display the previous screen (usually an initialization error of the failure in the map indicates a failed bit. Invalid System Configuration Data Problem with NVRAM (CMOS...
... test error: Fail-safe timer takes too long. Fixed Disk n Fixed disk n (0-3) identified. Parity Check 1 nnnn Parity Check 2 nnnn Parity error found in kB successfully tested. Press to enter BIOS Setup and change the settings. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. Press to start the boot process or to display the previous screen (usually an initialization error of the failure in the map indicates a failed bit. Invalid System Configuration Data Problem with NVRAM (CMOS...
HP Omnibook xe4400 Series Notebook PCs - Corporate Evaluator's Guide
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... wish to restart the notebook. Open the start menu by clicking the Start button in your HP notebook, but it . 6. To install audio support: 1. Right click on Sound, Video and Games Controller. 4. Follow the displayed instructions to exit the installation and close the windows of the Computer Management screen. Updating audio support (Conexant) Windows XP contains the necessary drivers for the Audio hardware that is in the bottom left pane of the screen. Run setup.exe from the OneTouch...
... wish to restart the notebook. Open the start menu by clicking the Start button in your HP notebook, but it . 6. To install audio support: 1. Right click on Sound, Video and Games Controller. 4. Follow the displayed instructions to exit the installation and close the windows of the Computer Management screen. Updating audio support (Conexant) Windows XP contains the necessary drivers for the Audio hardware that is in the bottom left pane of the screen. Run setup.exe from the OneTouch...
HP Omnibook xe4400 Series Notebook PCs - Corporate Evaluator's Guide
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... disabled for built-in the Device Manager: 1. Troubleshooting and Maintenance Troubleshooting Your Computer • Check settings in or external devices. You can change this happens, try the following: press a key on the keyboard to restore normal operation, or suspend and resume operation using the infrared port. • Remove any PC Cards from Standby mode. Click Start, Control Panel, Performance and Maintenance, System (Windows XP) or Start, Settings, Control Panel, System (Windows 2000). 2. See "To run the BIOS Setup utility" on -off the touch pad while you type...
... disabled for built-in the Device Manager: 1. Troubleshooting and Maintenance Troubleshooting Your Computer • Check settings in or external devices. You can change this happens, try the following: press a key on the keyboard to restore normal operation, or suspend and resume operation using the infrared port. • Remove any PC Cards from Standby mode. Click Start, Control Panel, Performance and Maintenance, System (Windows XP) or Start, Settings, Control Panel, System (Windows 2000). 2. See "To run the BIOS Setup utility" on -off the touch pad while you type...
HP Omnibook xe4400 Series Notebook PCs - Corporate Evaluator's Guide
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Currently, HP Pavilion notebook PCs are supported only in the country in which they are financially responsible for any repairs to your area. If your computer is no more than four) to allow you to set the proper region code for your unit and original purchase date, and will let you change to the region code will be hard-coded on the DVD drive, and...
Currently, HP Pavilion notebook PCs are supported only in the country in which they are financially responsible for any repairs to your area. If your computer is no more than four) to allow you to set the proper region code for your unit and original purchase date, and will let you change to the region code will be hard-coded on the DVD drive, and...
HP Omnibook xe4400 Series Notebook PCs - Corporate Evaluator's Guide
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... Support, 122 HP Library, 14 HP Notes, 14 HP Quick Lock, 43 HP TV Now, 84 I IEEE 1394 port connecting devices, 85 location, 16 infrared communication transferring files, 86 troubleshooting, 127 infrared port location, 15 making connections, 85 printing, 86 safety, 174 troubleshooting, 127 infrastructure wireless network definition, 72 setting up, 72 inserting 184 Corporate Evaluator's Guide CD, 40 DVD, 40 PC Card, 76 installing hard disk drive, 92 hard drive holder, 93 RAM, 89 TopTools, 147 installing original software, 148 Internet connect icon, 63 connecting...
... Support, 122 HP Library, 14 HP Notes, 14 HP Quick Lock, 43 HP TV Now, 84 I IEEE 1394 port connecting devices, 85 location, 16 infrared communication transferring files, 86 troubleshooting, 127 infrared port location, 15 making connections, 85 printing, 86 safety, 174 troubleshooting, 127 infrastructure wireless network definition, 72 setting up, 72 inserting 184 Corporate Evaluator's Guide CD, 40 DVD, 40 PC Card, 76 installing hard disk drive, 92 hard drive holder, 93 RAM, 89 TopTools, 147 installing original software, 148 Internet connect icon, 63 connecting...
HP Omnibook xe4400 Series Notebook PCs - Corporate Evaluator's Guide
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... removing, 90 rebooting boot device, 146 temporary boot device, 30 receiving faxes Windows 2000, 67 Windows XP, 66 recovering original software, 148 Recovery CD or DVD diagnostics, 143 replacing, 149 using, 148 region code, 41 registering computer, 25 regulatory information, 176 removing CD, 40 DVD, 40 hard disk drive, 92 hard drive holder, 93 PC Card, 77 RAM, 90 repair service obtaining, 157 shipment, 158 reset button, 29 resetting, 29 resolution external monitor, 82 S safety battery use, 173 infrared port, 174 laser, 174 power cords, 172 wireless...
... removing, 90 rebooting boot device, 146 temporary boot device, 30 receiving faxes Windows 2000, 67 Windows XP, 66 recovering original software, 148 Recovery CD or DVD diagnostics, 143 replacing, 149 using, 148 region code, 41 registering computer, 25 regulatory information, 176 removing CD, 40 DVD, 40 hard disk drive, 92 hard drive holder, 93 PC Card, 77 RAM, 90 repair service obtaining, 157 shipment, 158 reset button, 29 resetting, 29 resolution external monitor, 82 S safety battery use, 173 infrared port, 174 laser, 174 power cords, 172 wireless...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Reference Guide
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... HP Instant Support, 96 HP Library, 13 HP Notes, 13 HP Quick Lock, 43 HP TV Now, 84 I IEEE 1394 port connecting devices, 85 location, 15 infrared communication transferring files, 86 troubleshooting, 101 infrared port location, 14 making connections, 85 printing, 86 safety, 148 troubleshooting, 101 infrastructure wireless network definition, 72 setting up, 72 inserting 158 Reference Guide CD, 40 DVD, 40 PC Card, 76 installing hard disk drive, 92 hard drive holder, 93 RAM, 89 TopTools, 121 installing original software, 122 Internet connect icon, 63 connecting...
... HP Instant Support, 96 HP Library, 13 HP Notes, 13 HP Quick Lock, 43 HP TV Now, 84 I IEEE 1394 port connecting devices, 85 location, 15 infrared communication transferring files, 86 troubleshooting, 101 infrared port location, 14 making connections, 85 printing, 86 safety, 148 troubleshooting, 101 infrastructure wireless network definition, 72 setting up, 72 inserting 158 Reference Guide CD, 40 DVD, 40 PC Card, 76 installing hard disk drive, 92 hard drive holder, 93 RAM, 89 TopTools, 121 installing original software, 122 Internet connect icon, 63 connecting...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Reference Guide
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... boot device, 30 receiving faxes Windows 2000, 67 Windows XP, 66 recovering original software, 122 Recovery CD or DVD diagnostics, 117 replacing, 123 using, 122 region code, 41 registering computer, 24 regulatory information, 150 removing CD, 40 DVD, 40 hard disk drive, 92 hard drive holder, 93 PC Card, 77 RAM, 90 repair service obtaining, 131 shipment, 132 reset button, 29 resetting, 29 resolution external monitor, 82 S safety battery use, 147 infrared port, 148 laser, 148 power cords, 146 wireless communication, 73 Reference Guide...
... boot device, 30 receiving faxes Windows 2000, 67 Windows XP, 66 recovering original software, 122 Recovery CD or DVD diagnostics, 117 replacing, 123 using, 122 region code, 41 registering computer, 24 regulatory information, 150 removing CD, 40 DVD, 40 hard disk drive, 92 hard drive holder, 93 PC Card, 77 RAM, 90 repair service obtaining, 131 shipment, 132 reset button, 29 resetting, 29 resolution external monitor, 82 S safety battery use, 147 infrared port, 148 laser, 148 power cords, 146 wireless communication, 73 Reference Guide...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Startup Guide
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... "To recover the factory installation of your model: click Start, Control Panel, Appearance and Themes, Display (Windows XP) or Start, Settings, Control Panel, Display, Settings (Windows 2000). See "Replacing the Hard Disk Drive" on . If the touch pad doesn't work • Press the touch pad on-off button so the light turns on page 40. Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. Startup Guide 43 Troubleshooting and Maintenance Troubleshooting Your Computer If the screen is difficult to control • Adjust the...
... "To recover the factory installation of your model: click Start, Control Panel, Appearance and Themes, Display (Windows XP) or Start, Settings, Control Panel, Display, Settings (Windows 2000). See "Replacing the Hard Disk Drive" on . If the touch pad doesn't work • Press the touch pad on-off button so the light turns on page 40. Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. Startup Guide 43 Troubleshooting and Maintenance Troubleshooting Your Computer If the screen is difficult to control • Adjust the...
HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Notebook PCs - Startup Guide
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... adapter, such as HP F1454, F1781, F4600, or F4814. • Move the computer away from battery power • Make sure the battery is fully installed and locked in the AC adapter again, and reset the computer using the reset button. If the battery gets too hot, it will not charge properly. • If available, try another battery. Troubleshooting and Maintenance Troubleshooting Your Computer • If you're using a power strip, remove the AC adapter...
... adapter, such as HP F1454, F1781, F4600, or F4814. • Move the computer away from battery power • Make sure the battery is fully installed and locked in the AC adapter again, and reset the computer using the reset button. If the battery gets too hot, it will not charge properly. • If available, try another battery. Troubleshooting and Maintenance Troubleshooting Your Computer • If you're using a power strip, remove the AC adapter...