Maintenance and Service Guide
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Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
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...D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is running, replace the OS CD with the Driver Recovery CD. Turn on the drive door to press the release switch on or restart the notebook. 4. When the HP logo appears, press esc to restore only the C partition. 7. Connect the AC adapter...into several logical drives, you can take up to 15 minutes to install the operating system. When prompted to recover the notebook's original operating system and drivers. To create the Utility partition without affecting other drives. When the dialog box appears, follow any instructions that appear. 8....
...D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is running, replace the OS CD with the Driver Recovery CD. Turn on the drive door to press the release switch on or restart the notebook. 4. When the HP logo appears, press esc to restore only the C partition. 7. Connect the AC adapter...into several logical drives, you can take up to 15 minutes to install the operating system. When prompted to recover the notebook's original operating system and drivers. To create the Utility partition without affecting other drives. When the dialog box appears, follow any instructions that appear. 8....
Maintenance and Service Guide
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...Control Panel. Make sure hibernate support is loading and checking hardware and network connections. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. If external monitor ... display Adjust display brightness. Check display cable connections, replace display assembly. If problem appears after installing new software (including drivers), uninstall that software. Make sure SDRAM modules are not set to enter) Standby or Hibernation mode. When hardware is busy...
...Control Panel. Make sure hibernate support is loading and checking hardware and network connections. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. If external monitor ... display Adjust display brightness. Check display cable connections, replace display assembly. If problem appears after installing new software (including drivers), uninstall that software. Make sure SDRAM modules are not set to enter) Standby or Hibernation mode. When hardware is busy...
Maintenance and Service Guide
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...not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Use memory troubleshooter in Control Panel. SDRAM module SDRAM module Increase sound volume. Test audio with...Properties. Use an external microphone (internal microphone normally not included). Check software controls. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Avoid touching touch pad ...
...not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Use memory troubleshooter in Control Panel. SDRAM module SDRAM module Increase sound volume. Test audio with...Properties. Use an external microphone (internal microphone normally not included). Check software controls. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Avoid touching touch pad ...
Maintenance and Service Guide
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For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other...modem with e-Diagtools diagnostics. Check settings in Device Manager. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. For USB: if the device is disabled, try disabling another device. Use analog telephone line (2, 3, or 4 wires), not PBX or digital ...Repair Center: Likely Causes Check connections. Try disabling error correction and data compression. Open hardware Device Manager. Restart notebook.
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other...modem with e-Diagtools diagnostics. Check settings in Device Manager. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. For USB: if the device is disabled, try disabling another device. Use analog telephone line (2, 3, or 4 wires), not PBX or digital ...Repair Center: Likely Causes Check connections. Try disabling error correction and data compression. Open hardware Device Manager. Restart notebook.
Maintenance and Service Guide
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...IrDA, check for 100Base-TX operation. Try connecting notebook to enable the infrared port. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and ...are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are ...
...IrDA, check for 100Base-TX operation. Try connecting notebook to enable the infrared port. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and ...are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are ...
Maintenance and Service Guide
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...properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Try another computer. Check for conflicts. For model...look for bent pins inside the PCMCIA socket. Declared to be caused by customer abuse. Check SSID, channel, and encryption settings. Restart notebook. Repair Center: Comments Make sure all cables are properly connected to be replaced. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC ...
...properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Try another computer. Check for conflicts. For model...look for bent pins inside the PCMCIA socket. Declared to be caused by customer abuse. Check SSID, channel, and encryption settings. Restart notebook. Repair Center: Comments Make sure all cables are properly connected to be replaced. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC ...
Maintenance and Service Guide
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...Diagtools. The tests are non-destructive, and are designed to run the program, you exit the program so drivers can use for the program. 3. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list...the advanced test screen. 8. Press F3 to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...
...Diagtools. The tests are non-destructive, and are designed to run the program, you exit the program so drivers can use for the program. 3. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list...the advanced test screen. 8. Press F3 to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...
Service Manual
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Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Service Manual
Page 144
...not suspend to Standby mode as when reading CD or DVD), Time Remaining likely shows less time than actually remains. So if notebook is an estimate based on current task and assumes power will be replaced. Contact software vendor for AC and battery power are... If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is enabled in Power in Control Panel. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is active. Standby/...
...not suspend to Standby mode as when reading CD or DVD), Time Remaining likely shows less time than actually remains. So if notebook is an estimate based on current task and assumes power will be replaced. Contact software vendor for AC and battery power are... If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is enabled in Power in Control Panel. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is active. Standby/...
Service Manual
Page 148
...touch pad while booting or resuming. Make sure C drive has adequate free space. Increase sound volume. Check for use with notebook. Check software controls. Speaker assembly. Motherboard. Motherboard. Use only DDR-266 SDRAM modules. SDRAM module. SDRAM module. Use ... pad General problems. Special touch pad features not working. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Top case. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard ...
...touch pad while booting or resuming. Make sure C drive has adequate free space. Increase sound volume. Check for use with notebook. Check software controls. Speaker assembly. Motherboard. Motherboard. Use only DDR-266 SDRAM modules. SDRAM module. SDRAM module. Use ... pad General problems. Special touch pad features not working. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Top case. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard ...
Service Manual
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...and Diagnostics Service Manual Use troubleshooters in Device Manager. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Check settings in Control Panel. Test modem with e-Diagtools diagnostics. If ...modem is powered by the USB port, try disabling another device. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Check settings in...
...and Diagnostics Service Manual Use troubleshooters in Device Manager. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Check settings in Control Panel. Test modem with e-Diagtools diagnostics. If ...modem is powered by the USB port, try disabling another device. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Check settings in...
Service Manual
Page 150
...for DMA conflict with e-Diagtools diagnostics. Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to network or network may not be down. Infrared is disabled and no more than 1 meter apart. Repair Center: Comments Service ... infrared radiation can cause transmission errors. Check settings in Windows Help. Motherboard. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Open ...
...for DMA conflict with e-Diagtools diagnostics. Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to network or network may not be down. Infrared is disabled and no more than 1 meter apart. Repair Center: Comments Service ... infrared radiation can cause transmission errors. Check settings in Windows Help. Motherboard. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Open ...
Service Manual
Page 151
... socket. On-screen display does not appear when button is enabled in One-Touch tab of spilled liquid. Restart notebook. Declared to be caused by customer abuse. Motherboard. Make sure correct applications are not blocked. Motherboard. CMOS battery.... 3-16 Troubleshooting and Diagnostics Service Manual Download current drivers from card manufacturer's Web site. Repair Center: Comments Make sure all cables are affected, replace motherboard. Switchboard PCA. Antenna PCAs. Always set notebook on a flat surface, so air can contribute. Symptom...
... socket. On-screen display does not appear when button is enabled in One-Touch tab of spilled liquid. Restart notebook. Declared to be caused by customer abuse. Motherboard. Make sure correct applications are not blocked. Motherboard. CMOS battery.... 3-16 Troubleshooting and Diagnostics Service Manual Download current drivers from card manufacturer's Web site. Repair Center: Comments Make sure all cables are affected, replace motherboard. Switchboard PCA. Antenna PCAs. Always set notebook on a flat surface, so air can contribute. Symptom...
Service Manual
Page 153
...drivers can be in a predictable state during the tests. e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for Windows. Running e-Diagtools The following diagnostic tools you can download the latest version of the notebook...reboots, so that the notebook will be loaded. When the HP logo appears, press F10 ... notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC ...
...drivers can be in a predictable state during the tests. e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for Windows. Running e-Diagtools The following diagnostic tools you can download the latest version of the notebook...reboots, so that the notebook will be loaded. When the HP logo appears, press F10 ... notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 36
Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
...: Likely Causes AC adapter. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook won't suspend if connection to enter) Standby or Hibernation mode. Service Manual Troubleshooting and Diagnostics 3-9 Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is...
...: Likely Causes AC adapter. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook won't suspend if connection to enter) Standby or Hibernation mode. Service Manual Troubleshooting and Diagnostics 3-9 Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
...PS/2 mouse is enabled in Device Manager. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\touchpad.) Top case. Speaker assembly. Sound does not record. Motherboard. Make sure C ...operation using headphones or external speakers (switchboard PCA). Make sure speaker assembly cable is connected. Click button does not work. Notebook does not boot after adding SDRAM. Motherboard. Top case. Use memory troubleshooter in Control Panel. Not all third-party ...
...PS/2 mouse is enabled in Device Manager. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\touchpad.) Top case. Speaker assembly. Sound does not record. Motherboard. Make sure C ...operation using headphones or external speakers (switchboard PCA). Make sure speaker assembly cable is connected. Click button does not work. Notebook does not boot after adding SDRAM. Motherboard. Top case. Use memory troubleshooter in Control Panel. Not all third-party ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. If modem is powered by the USB port, try the other port. Use analog telephone line ... compression. Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Check settings in Windows Help. For USB: if the device is disabled, try disabling another device. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions...
Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. If modem is powered by the USB port, try the other port. Use analog telephone line ... compression. Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Check settings in Windows Help. For USB: if the device is disabled, try disabling another device. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
...3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Motherboard. Symptom LAN/network General problems. Infrared ... station (if applicable). Check settings in Windows Help. Motherboard. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. ...
...3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Motherboard. Symptom LAN/network General problems. Infrared ... station (if applicable). Check settings in Windows Help. Motherboard. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. ...