Warranty
Page 9
...inbound shipping and associated costs (to obtain more information call the HP Technical Support Center, and a technician will repair the unit and return it is available, your area at: http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can be available in and... return warranty service. If so, HP will ship to you, at HP's expense, packaging to use to pack your HP Hardware Product to an authorized service ...
...inbound shipping and associated costs (to obtain more information call the HP Technical Support Center, and a technician will repair the unit and return it is available, your area at: http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can be available in and... return warranty service. If so, HP will ship to you, at HP's expense, packaging to use to pack your HP Hardware Product to an authorized service ...
Warranty
Page 25
...documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S....hardware and software questions. Go to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to : http://www.hp.com/support for help with qualified support specialists. • Support phone ...
...documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S....hardware and software questions. Go to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to : http://www.hp.com/support for help with qualified support specialists. • Support phone ...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 14
Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The User Guides are preinstalled on your computer. Click the Windows Start Button, and then click Help and ..., and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Telephone support is also available at http://www.hp.com/support where you can register your computer. Support Information Don't Forget to the product(s) you own. •...
Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The User Guides are preinstalled on your computer. Click the Windows Start Button, and then click Help and ..., and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Telephone support is also available at http://www.hp.com/support where you can register your computer. Support Information Don't Forget to the product(s) you own. •...
Start Here Guide
Page 20
... into the Search Help box. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into... security features to protect your network from unauthorized access. When setting up a network, you set up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Use a firewall. Go to the network and follow any onscreen...
... into the Search Help box. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into... security features to protect your network from unauthorized access. When setting up a network, you set up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Use a firewall. Go to the network and follow any onscreen...
Start Here Guide
Page 65
... folder (select models only). 1 Click the Windows Start Button on your computer where you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
... folder (select models only). 1 Click the Windows Start Button on your computer where you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
Start Here Guide
Page 66
...(select models only) on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. Most support updates that HP Connections or Compaq Connections messages deliver are also available to the Internet, and ...then click Help and Support. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices ... about commonly asked questions. Or Click the Windows Start Button on your desktop.
...(select models only) on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. Most support updates that HP Connections or Compaq Connections messages deliver are also available to the Internet, and ...then click Help and Support. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices ... about commonly asked questions. Or Click the Windows Start Button on your desktop.
Upgrading and Servicing Guide
Page 7
...and slide the panel back about 1 inch (2.5 centimeters), and then lift it off the chassis. Removing the Side Panel 1 See "Before Opening the PC" on the PC and all peripherals such as the keyboard, mouse, and monitor). 3 Reconnect external devices. 4 Turn on page 2. 2 Loosen the thumbscrew (A) that ...the first time you installed an add-in this order after closing the PC: 1 Reconnect the power cord. After Closing the PC To avoid injury and equipment damage, always follow this procedure in card, install any software drivers supplied by the card manufacturer. WARNING: To reduce the risk of ...
...and slide the panel back about 1 inch (2.5 centimeters), and then lift it off the chassis. Removing the Side Panel 1 See "Before Opening the PC" on the PC and all peripherals such as the keyboard, mouse, and monitor). 3 Reconnect external devices. 4 Turn on page 2. 2 Loosen the thumbscrew (A) that ...the first time you installed an add-in this order after closing the PC: 1 Reconnect the power cord. After Closing the PC To avoid injury and equipment damage, always follow this procedure in card, install any software drivers supplied by the card manufacturer. WARNING: To reduce the risk of ...
Upgrading and Servicing Guide
Page 12
...using the recovery discs to remove the front panel. Select models have the correct software and drivers for details about the recovery procedure. Removing an Optical Drive 1 Complete the procedures to prepare the PC to remove the side panel and to load the factory-installed files. Also, make sure... that came with the Microsoft Windows Vista™ operating system. Removing and Replacing Drives Your PC has several drives that you can add an optical drive into an empty lower optical drive bay. See the user documentation that it is...
...using the recovery discs to remove the front panel. Select models have the correct software and drivers for details about the recovery procedure. Removing an Optical Drive 1 Complete the procedures to prepare the PC to remove the side panel and to load the factory-installed files. Also, make sure... that came with the Microsoft Windows Vista™ operating system. Removing and Replacing Drives Your PC has several drives that you can add an optical drive into an empty lower optical drive bay. See the user documentation that it is...
Important FreeDOS Operating System Information
Page 1
... not be found on this computer may not be supported under the FreeDOS operating system, nor will HP be responsible for providing driver support for such hardware. You are responsible for obtaining the license for more languages. Browse the documentation folder on the command line:... parts of the General Public License for FreeDOS can be liable for support of the FreeDOS operating system, and it can be viewed by PC-Doctor either runs automatically when you have to explore the directory of Adobe Systems Incorporated. registered trademarks of the Documentation and Utilities CD. ...
... not be found on this computer may not be supported under the FreeDOS operating system, nor will HP be responsible for providing driver support for such hardware. You are responsible for obtaining the license for more languages. Browse the documentation folder on the command line:... parts of the General Public License for FreeDOS can be liable for support of the FreeDOS operating system, and it can be viewed by PC-Doctor either runs automatically when you have to explore the directory of Adobe Systems Incorporated. registered trademarks of the Documentation and Utilities CD. ...
Getting Started Guide
Page 18
..., verify that the integrated WLAN device is not properly installed. 4 Click the Windows Start Button on your Web browser. Go to: http://www.hp.com/go /techcenter/wireless 10 Getting Started NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, ...or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the router. For more information about setting up a ...
..., verify that the integrated WLAN device is not properly installed. 4 Click the Windows Start Button on your Web browser. Go to: http://www.hp.com/go /techcenter/wireless 10 Getting Started NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, ...or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the router. For more information about setting up a ...
Getting Started Guide
Page 43
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
Getting Started Guide
Page 44
.... 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your ... To open the Help and Support Center: Press the Help button (select models only) on your desktop. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar, and then click Help...
.... 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to view it or use it. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your ... To open the Help and Support Center: Press the Help button (select models only) on your desktop. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar, and then click Help...
Getting Started Guide
Page 51
...do so later by following the onscreen instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time ...one-time language setup on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. If prompted, select the country/region where you are released periodically. ...Installing critical security updates CAUTION: To reduce the risk of the computer. 3 Turn on the desktop to run Windows Vista Update monthly to install the latest software from the Microsoft Web site. ...
...do so later by following the onscreen instructions. 6 Follow the onscreen instructions to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time ...one-time language setup on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. If prompted, select the country/region where you are released periodically. ...Installing critical security updates CAUTION: To reduce the risk of the computer. 3 Turn on the desktop to run Windows Vista Update monthly to install the latest software from the Microsoft Web site. ...
Getting Started Guide
Page 57
... delete the account password. Guest Not allowed to change the limited account picture, and to change systemwide settings, and install Windows Vista-compatible software and drivers. Users who log on the same computer has certain advantages, as well as a basic guide when choosing your computer from the computer.
... delete the account password. Guest Not allowed to change the limited account picture, and to change systemwide settings, and install Windows Vista-compatible software and drivers. Users who log on the same computer has certain advantages, as well as a basic guide when choosing your computer from the computer.
Getting Started Guide
Page 84
... Import audio, video, and other media files from HP. To do this, follow the installation instructions that becomes a Microsoft Windows Media source file with a .wmv extension. Record audio and video files to create a video project that came with your desktop. Send a movie in an e-mail or upload ...such as .jpg or .gif. Comparison-shop using the DVD Writer/CD Writer drive. Access PC Health and Security and PC Help tools. or image files such as .wmv, .asf, .avi, or .mpg; Get HP software and driver updates. Import audio files such as .mp3, .asf, or .wma; Create .avi ...
... Import audio, video, and other media files from HP. To do this, follow the installation instructions that becomes a Microsoft Windows Media source file with a .wmv extension. Record audio and video files to create a video project that came with your desktop. Send a movie in an e-mail or upload ...such as .jpg or .gif. Comparison-shop using the DVD Writer/CD Writer drive. Access PC Health and Security and PC Help tools. or image files such as .wmv, .asf, .avi, or .mpg; Get HP software and driver updates. Import audio files such as .mp3, .asf, or .wma; Create .avi ...
Getting Started Guide
Page 89
... for the printer. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer driver manually. Determine the number of pages). Select all pages, current page, or range of copies. If it does not, follow instructions that...print: 1 Click File on connecting and using the printer, refer to work with your printer. In many cases your computer automatically finds the necessary printer driver for example: all , odd, or even pages in a range. 3 Click OK or Print. Using a Printer For instructions on the program menu...
... for the printer. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer driver manually. Determine the number of pages). Select all pages, current page, or range of copies. If it does not, follow instructions that...print: 1 Click File on connecting and using the printer, refer to work with your printer. In many cases your computer automatically finds the necessary printer driver for example: all , odd, or even pages in a range. 3 Click OK or Print. Using a Printer For instructions on the program menu...
Getting Started Guide
Page 106
... volume name of this drive is HP Personal Media Drive or HP Pocket Media Drive. To locate the... drive: 1 Click the Windows Start Button on the taskbar. 2 Click Computer. 3 Select the drive under Hard Disk Drives or Devices with Removable Storage. Plug the square end of the USB 2.0 cable (D) into an HP... Media Drive bay, the operating system automatically assigns a letter to the HP Media ...Letter When you have more information. HP recommends renaming a drive if you plug the...the USB connector on the back of the HP Media Drive. To connect the drive: ...
... volume name of this drive is HP Personal Media Drive or HP Pocket Media Drive. To locate the... drive: 1 Click the Windows Start Button on the taskbar. 2 Click Computer. 3 Select the drive under Hard Disk Drives or Devices with Removable Storage. Plug the square end of the USB 2.0 cable (D) into an HP... Media Drive bay, the operating system automatically assigns a letter to the HP Media ...Letter When you have more information. HP recommends renaming a drive if you plug the...the USB connector on the back of the HP Media Drive. To connect the drive: ...
Getting Started Guide
Page 109
...Drive does not appear on the computer. 3 While the computer is securely and properly connected to fix bugs, add drivers, and enhance the security features of your system. HP Media Drive software has stopped working Reinstall the software. Write Cache Enable does not stay enabled For protection of your ... by checking in the order listed: 1 Check to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 101 For more information. A Safe to make sure that the USB 2.0 card drivers are the most current available and are issued to the drive and the...
...Drive does not appear on the computer. 3 While the computer is securely and properly connected to fix bugs, add drivers, and enhance the security features of your system. HP Media Drive software has stopped working Reinstall the software. Write Cache Enable does not stay enabled For protection of your ... by checking in the order listed: 1 Check to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 101 For more information. A Safe to make sure that the USB 2.0 card drivers are the most current available and are issued to the drive and the...
Limited Warranty and Support Guide
Page 14
....symantec.com/techsupp 14 Click the Windows Start Button, All Programs, PC Help & Tools, and then click PC-Doctor. 4 HP Technical Support Web site. only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you can register your limited warranty period...Total Care, run the PC-Doctor diagnostic tool that is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you call HP Total Care, toll-free...
....symantec.com/techsupp 14 Click the Windows Start Button, All Programs, PC Help & Tools, and then click PC-Doctor. 4 HP Technical Support Web site. only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you can register your limited warranty period...Total Care, run the PC-Doctor diagnostic tool that is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you call HP Total Care, toll-free...
PC Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Creating Recovery Discs 25 Choosing Recovery Disc Media 26 System Recovery Options 27 Running System Recovery from the Hard Disk Drive 27 Starting System Recovery from the Windows Vista Start menu 27 Starting System Recovery from system startup 28 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Creating Recovery Discs 25 Choosing Recovery Disc Media 26 System Recovery Options 27 Running System Recovery from the Hard Disk Drive 27 Starting System Recovery from the Windows Vista Start menu 27 Starting System Recovery from system startup 28 iv Troubleshooting and Maintenance Guide