Limited Warranty and Support Guide - Refurbished
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... from the date HP completes installation. HP may repair or replace HP Hardware Products (a) with new or previously used materials equivalent to your HP Hardware Product in which the serial number has been removed or that is required within the Limited Warranty Period. EXCLUSIONS HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. Replacement parts are entitled to hardware warranty service according to the terms...
... from the date HP completes installation. HP may repair or replace HP Hardware Products (a) with new or previously used materials equivalent to your HP Hardware Product in which the serial number has been removed or that is required within the Limited Warranty Period. EXCLUSIONS HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. Replacement parts are entitled to hardware warranty service according to the terms...
Limited Warranty and Support Guide - Refurbished
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... warranty repair. Mail-in Warranty Service (Notebooks ONLY) Your HP Limited Warranty may include a pick up the defective unit from the service location. Pick Up & Return Warranty Service (Desktops and Digital Entertainment Centers ONLY) Your HP Limited Warranty may include a mail-in warranty service. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options...
... warranty repair. Mail-in Warranty Service (Notebooks ONLY) Your HP Limited Warranty may include a pick up the defective unit from the service location. Pick Up & Return Warranty Service (Desktops and Digital Entertainment Centers ONLY) Your HP Limited Warranty may include a mail-in warranty service. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options...
Limited Warranty and Support Guide - Refurbished
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... driver updates specific to the User Guides for your model. The User Guides are preinstalled on your computer. Documentation is free during your limited warranty period. Visit us at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you need help 1 Check the setup poster and product documentation for help with hardware and software questions. The Help and Support Center provides useful troubleshooting...
... driver updates specific to the User Guides for your model. The User Guides are preinstalled on your computer. Documentation is free during your limited warranty period. Visit us at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you need help 1 Check the setup poster and product documentation for help with hardware and software questions. The Help and Support Center provides useful troubleshooting...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... product from lightning and power line surges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 Lightning Protection For added protection of antenna-discharge unit, connection to the product from...
... product from lightning and power line surges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 Lightning Protection For added protection of antenna-discharge unit, connection to the product from...
Warranty
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... the instructions intended for your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. HP is made in writing and signed by virus infection; (f) from which the serial number has been removed or that occurs as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider...
... the instructions intended for your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. HP is made in writing and signed by virus infection; (f) from which the serial number has been removed or that occurs as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider...
Getting Started
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... openings are unobstructed. Setting Up Your Computer WARNING: The power supply is out of the surge protection device and then to the computer. WARNING: Please read "Safety Information" in the Limited Warranty and Support Guide before plugging the computer into an AC power outlet. Protect the monitor, computer, and connected accessories by using the surge protection with an HDMI (High-Definition Multimedia Interface) connector...
... openings are unobstructed. Setting Up Your Computer WARNING: The power supply is out of the surge protection device and then to the computer. WARNING: Please read "Safety Information" in the Limited Warranty and Support Guide before plugging the computer into an AC power outlet. Protect the monitor, computer, and connected accessories by using the surge protection with an HDMI (High-Definition Multimedia Interface) connector...
Getting Started
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... computer or in an elevated and open area. Setting up a wireless network: Click the Windows Vista start button™ on page 19. Connecting to a Network This section describes connecting to increase the range and sensitivity of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to a network through the network. 1 Connect an Ethernet cable to the Ethernet (RJ-45) connector (A) on the back of the...
... computer or in an elevated and open area. Setting up a wireless network: Click the Windows Vista start button™ on page 19. Connecting to a Network This section describes connecting to increase the range and sensitivity of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to a network through the network. 1 Connect an Ethernet cable to the Ethernet (RJ-45) connector (A) on the back of the...
Getting Started
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... WLAN device, or the driver for the First Time 19 NOTE: If no WLAN device is listed, either the computer does not have issues connecting to the Internet, see "Internet access" on the taskbar. 5 Type Network and Sharing Center into the Start Search box, and then click Device Manager to open the Network and Sharing Center window. 6 Click Connect to a network, and then follow the instructions provided by using Online Services: a Click the Windows Vista start button...
... WLAN device, or the driver for the First Time 19 NOTE: If no WLAN device is listed, either the computer does not have issues connecting to the Internet, see "Internet access" on the taskbar. 5 Type Network and Sharing Center into the Start Search box, and then click Device Manager to open the Network and Sharing Center window. 6 Click Connect to a network, and then follow the instructions provided by using Online Services: a Click the Windows Vista start button...
Getting Started
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.... Several types of passwords can use of the computer or user User password account Computer viruses Antivirus program Unauthorized access to data Firewall program Windows Vista updates Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Ongoing or future threats to the computer Windows Vista critical security updates from a variety of risks by model) See "Using the Onscreen Help and Support Center" on page 35. 22 Getting Started (features...
.... Several types of passwords can use of the computer or user User password account Computer viruses Antivirus program Unauthorized access to data Firewall program Windows Vista updates Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Ongoing or future threats to the computer Windows Vista critical security updates from a variety of risks by model) See "Using the Onscreen Help and Support Center" on page 35. 22 Getting Started (features...
Getting Started
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... the problem permanently, reconfigure the firewall. Turning On Your Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows Vista operating system. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Windows Vista start button...
... the problem permanently, reconfigure the firewall. Turning On Your Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows Vista operating system. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Windows Vista start button...
Getting Started
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... the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 "Internet access" on page 49 "CD and DVD players" on page 50 "Video" on page 52 "Hardware installation" on page 53 "Performance" on page 55 "Wireless devices" on page 55 "Remote control" on page 56 "Memory card reader" on page 60.
... the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 "Internet access" on page 49 "CD and DVD players" on page 50 "Video" on page 52 "Hardware installation" on page 53 "Performance" on page 55 "Wireless devices" on page 55 "Remote control" on page 56 "Memory card reader" on page 60.
Getting Started
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... connect analog speakers. Check the volume setting in monitor speakers, use the monitor front panel volume button to adjust volume. Audio and speakers Symptom No sound is set appropriately. on page 42 to change settings and hear sound from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to an audio connector, not a Line In or headphone connector. Or 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound...
... connect analog speakers. Check the volume setting in monitor speakers, use the monitor front panel volume button to adjust volume. Audio and speakers Symptom No sound is set appropriately. on page 42 to change settings and hear sound from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to an audio connector, not a Line In or headphone connector. Or 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound...
Getting Started
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.... Run the wireless setup wizard: 1 Click the Windows Vista start button, and then select Network. 2 In the Network window, click Network and Sharing Center. 3 In the Network and Sharing Center window, click Set up connection. Troubleshooting and Maintenance 49 Internet programs do not start the desired program. Possible solution Contact your ISP for your ISP, and start automatically. A modem uses a standard telephone cable to your Internet connection type. Log in to make a dial-up a connection or network to the Internet, open the...
.... Run the wireless setup wizard: 1 Click the Windows Vista start button, and then select Network. 2 In the Network window, click Network and Sharing Center. 3 In the Network and Sharing Center window, click Set up connection. Troubleshooting and Maintenance 49 Internet programs do not start the desired program. Possible solution Contact your ISP for your ISP, and start automatically. A modem uses a standard telephone cable to your Internet connection type. Log in to make a dial-up a connection or network to the Internet, open the...
Getting Started
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... recess inside the computer. CD and DVD players Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 50 Getting Started (features vary by model) Wait at least 30 seconds for the drive to determine the type of the tray to open the tray. My minidisc CD is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers...
... recess inside the computer. CD and DVD players Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 50 Getting Started (features vary by model) Wait at least 30 seconds for the drive to determine the type of the tray to open the tray. My minidisc CD is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers...
Getting Started
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... an unsupported format. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to disc. CD and DVD players (continued...
... an unsupported format. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to disc. CD and DVD players (continued...
Getting Started
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... not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows Vista. You may need to switch users, click the Windows Vista start button, click the Arrow button next to integrate the device with administrative privileges. Contact the device vendor directly for accepting the changes. For HP peripheral devices, visit the HP Web site. Turn off the computer, turn on the external device...
... not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows Vista. You may need to switch users, click the Windows Vista start button, click the Arrow button next to integrate the device with administrative privileges. Contact the device vendor directly for accepting the changes. For HP peripheral devices, visit the HP Web site. Turn off the computer, turn on the external device...
Getting Started
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..., hard disk drive, mouse, or keyboard. If your computer if you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Memory card reader (continued) Symptom Memory card reader (select models only) cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Repairing Software Problems Your computer uses the operating system and installed software programs during normal operation. Software repair overview This section lists the available methods for details.) Updating drivers A driver is a software...
..., hard disk drive, mouse, or keyboard. If your computer if you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Memory card reader (continued) Symptom Memory card reader (select models only) cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Repairing Software Problems Your computer uses the operating system and installed software programs during normal operation. Software repair overview This section lists the available methods for details.) Updating drivers A driver is a software...
Getting Started
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... onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you to restore your computer, use the system recovery program. For more information about software restore points: 1 Click the Windows Vista start button, and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and...
... onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you to restore your computer, use the system recovery program. For more information about software restore points: 1 Click the Windows Vista start button, and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and...
Upgrading and Servicing Guide
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... "Closing the Computer" on page 7. 6 Install any internal cables attached to the card. 5 Complete the procedures to the card, power supply, keyboard, and monitor. Upgrading and Servicing Guide 21 supplied by the card manufacturer if you can replace the modem card with power consumption of the card, may not fit properly into the card slot. Not all connections, including those to close the computer. HP recommends that you install a card with a new modem card or another PCI card -
... "Closing the Computer" on page 7. 6 Install any internal cables attached to the card. 5 Complete the procedures to the card, power supply, keyboard, and monitor. Upgrading and Servicing Guide 21 supplied by the card manufacturer if you can replace the modem card with power consumption of the card, may not fit properly into the card slot. Not all connections, including those to close the computer. HP recommends that you install a card with a new modem card or another PCI card -
Upgrading and Servicing Guide
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... into the PCI-E slot. Upgrading and Servicing Guide 23 Some external connectors, especially connectors located at the top of 25 watts or less. NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into the back panel. or as required. supplied by the card manufacturer if you install a card with the screw to secure the card. 4 Connect any software drivers - Not all connections, including...
... into the PCI-E slot. Upgrading and Servicing Guide 23 Some external connectors, especially connectors located at the top of 25 watts or less. NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into the back panel. or as required. supplied by the card manufacturer if you install a card with the screw to secure the card. 4 Connect any software drivers - Not all connections, including...