Limited Warranty and Support Guide
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... AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP...
... AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP...
Limited Warranty and Support Guide
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... Care Center, run the hardware diagnostic tools that is an important safety feature. • Plug the power cord in the User Guides folder. Click Start, All Programs, and then click User Guides. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with setting up and using your equipment: • Do not disable the power cord grounding plug...
... Care Center, run the hardware diagnostic tools that is an important safety feature. • Plug the power cord in the User Guides folder. Click Start, All Programs, and then click User Guides. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with setting up and using your equipment: • Do not disable the power cord grounding plug...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
...://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
Getting Started Guide
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... click HP User Manuals or visit http://www.hp.com/ergo. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click...
... click HP User Manuals or visit http://www.hp.com/ergo. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click...
Getting Started Guide
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... ventilation openings are shown under Windows edition.) b. The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is located on or damaged by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device...
... ventilation openings are shown under Windows edition.) b. The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is located on or damaged by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device...
Getting Started Guide
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... Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. e. f. h. Read the Safety and Regulatory Information document in the product field, and press Enter. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer operating...
... Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. e. f. h. Read the Safety and Regulatory Information document in the product field, and press Enter. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer operating...
Getting Started Guide
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... to install the new software. NOTE: Online Services provides a list of ISPs; however, you did not set up Internet service. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Follow the software manufacturer's directions to this step and follow the instructions provided by using Online Services: a. Computer risk Computer feature Unauthorized access to...
... to install the new software. NOTE: Online Services provides a list of ISPs; however, you did not set up Internet service. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Follow the software manufacturer's directions to this step and follow the instructions provided by using Online Services: a. Computer risk Computer feature Unauthorized access to...
Getting Started Guide
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... on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to your new computer by the product manufacturer for additional troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to work . NOTE: Some features might encounter while installing, starting up, or using your files and settings: 1. To transfer your...
... on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to your new computer by the product manufacturer for additional troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to work . NOTE: Some features might encounter while installing, starting up, or using your files and settings: 1. To transfer your...
Getting Started Guide
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... the monitor connector cable to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Power button on the keyboard or move the mouse to the wall outlet. Computer shuts down . ● Ensure that the internal fan is pressed. Inspect the monitor video connector for bent pins: ● If any of the monitor and to make the screen display visible again. Press the Power button to resume from Sleep mode. Press the Sleep button (select models only...
... the monitor connector cable to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Power button on the keyboard or move the mouse to the wall outlet. Computer shuts down . ● Ensure that the internal fan is pressed. Inspect the monitor video connector for bent pins: ● If any of the monitor and to make the screen display visible again. Press the Power button to resume from Sleep mode. Press the Sleep button (select models only...
Getting Started Guide
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... arrow keys on the number keypad can be used. Repeat step 1 and step 2 to display the Windows Start menu. 5. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. After saving changes in all open program. 2. Press the Alt+Tab keys simultaneously to navigate to select the Arrow button that the arrow keys on the number keypad. Keyboard and mouse (with cable) does not work...
... arrow keys on the number keypad can be used. Repeat step 1 and step 2 to display the Windows Start menu. 5. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. After saving changes in all open program. 2. Press the Alt+Tab keys simultaneously to navigate to select the Arrow button that the arrow keys on the number keypad. Keyboard and mouse (with cable) does not work...
Getting Started Guide
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Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. If you connected powered (active) speakers and that they are connected to enter the on-screen display (OSD) and ensure that audio is enabled and that you use the monitor front-panel Volume button to the Audio Out (lime green) connector on the back of the computer. Log in monitor speakers, use an...
Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. If you connected powered (active) speakers and that they are connected to enter the on-screen display (OSD) and ensure that audio is enabled and that you use the monitor front-panel Volume button to the Audio Out (lime green) connector on the back of the computer. Log in monitor speakers, use an...
Getting Started Guide
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... the software was installed. Update the drivers (see System recovery on -screen instructions. Symptom Possible solution I cannot connect to move the antenna to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Do not connect a telephone cable to a local area network (LAN). Run the wireless setup wizard: 1. This is internal, try to move the computer. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable...
... the software was installed. Update the drivers (see System recovery on -screen instructions. Symptom Possible solution I cannot connect to move the antenna to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Do not connect a telephone cable to a local area network (LAN). Run the wireless setup wizard: 1. This is internal, try to move the computer. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable...
Getting Started Guide
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... the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Close all open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Double-click the specific item (for which you have a problem that are shipped without a version of the driver if the new one does not solve your computer, use the System Recovery program. Microsoft System Restore If you want...
... the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Close all open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Double-click the specific item (for which you have a problem that are shipped without a version of the driver if the new one does not solve your computer, use the System Recovery program. Microsoft System Restore If you want...
Getting Started Guide
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... want to save, and then remove the backup media from the drive tray. 2. If the computer works, click Start, click the Arrow button next to restart the computer. Press the Power button to boot from hard drive, select media, and then click Next. 8. Use the arrow keys to select the USB device and press Enter to turn on page 18. Under I need help immediately, click Factory Reset. 9. If you have not...
... want to save, and then remove the backup media from the drive tray. 2. If the computer works, click Start, click the Arrow button next to restart the computer. Press the Power button to boot from hard drive, select media, and then click Next. 8. Use the arrow keys to select the USB device and press Enter to turn on page 18. Under I need help immediately, click Factory Reset. 9. If you have not...
Getting Started Guide
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... working correctly before calling the Customer Care Center, run the hardware diagnostic tools that are key benefits for quality and reliability. Click Start, and then click Help and Support. If you think you need help online, go through a comprehensive quality test to the HP Customer Care Center website at the same time. We know that have placed a security seal on your computer. 2. Use...
... working correctly before calling the Customer Care Center, run the hardware diagnostic tools that are key benefits for quality and reliability. Click Start, and then click Help and Support. If you think you need help online, go through a comprehensive quality test to the HP Customer Care Center website at the same time. We know that have placed a security seal on your computer. 2. Use...
Getting Started Guide
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... located on your computer, from HP that you intend to access it on the web, by local law, covered under the terms and conditions listed in this document and search for choosing this guide, and a HP Customer Representative will help you can do with setting up your Windows desktop (to do There's lots of the Limited Warranty and Support Guide. Go to work...
... located on your computer, from HP that you intend to access it on the web, by local law, covered under the terms and conditions listed in this document and search for choosing this guide, and a HP Customer Representative will help you can do with setting up your Windows desktop (to do There's lots of the Limited Warranty and Support Guide. Go to work...
Safety and Regulatory Information
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... 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External television antenna grounding 10 Lightning protection 10 v Table of contents 1 Safety notices ...1 Important safety information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power...
... 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External television antenna grounding 10 Lightning protection 10 v Table of contents 1 Safety notices ...1 Important safety information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power...
Safety and Regulatory Information
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... Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire 10 Chapter 2 Regulatory agency notices Lightning protection For added protection...
... Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire 10 Chapter 2 Regulatory agency notices Lightning protection For added protection...
Safety and Regulatory Information
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... devices (mouse, keyboard, and so on Linux or FreeDOS Desktop PCs. NOTE: ENERGY STAR is committed to providing our customers with monitors that might require special handling at http://www.hp.com/go/reach. To verify the factory default power settings for more information about the chemical substances in California. For disposal or recycling information, please contact your computer, select Start > Control Panel...
... devices (mouse, keyboard, and so on Linux or FreeDOS Desktop PCs. NOTE: ENERGY STAR is committed to providing our customers with monitors that might require special handling at http://www.hp.com/go/reach. To verify the factory default power settings for more information about the chemical substances in California. For disposal or recycling information, please contact your computer, select Start > Control Panel...