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... or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering You can also find contact information on -screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for the media that will finish burning the current DVD. If you will be used to AC power before you must be connected to a USB port on an external device, such...
... or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering You can also find contact information on -screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for the media that will finish burning the current DVD. If you will be used to AC power before you must be connected to a USB port on an external device, such...
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... on page 7. 3. IMPORTANT: HP Recovery Manager does not automatically provide backups of your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Insert the HP Recovery media, and then restart the computer. This method can use HP Recovery media to the keyboard dock before beginning...
... on page 7. 3. IMPORTANT: HP Recovery Manager does not automatically provide backups of your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Insert the HP Recovery media, and then restart the computer. This method can use HP Recovery media to the keyboard dock before beginning...
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... tablets without keyboards: ▲ Turn on -screen instructions. Follow the on or restart the tablet, and then quickly hold down button; Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery 7 Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to free up hard drive space. then select f9. 3. You can change the computer boot order, which you want to remove the HP Recovery partition: 1. Insert the HP Recovery media. 2.
... tablets without keyboards: ▲ Turn on -screen instructions. Follow the on or restart the tablet, and then quickly hold down button; Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery 7 Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to free up hard drive space. then select f9. 3. You can change the computer boot order, which you want to remove the HP Recovery partition: 1. Insert the HP Recovery media. 2.
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... use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to http://www.hp.com/support/consumer-forum. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to know your computer Setup Instructions...
... use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to http://www.hp.com/support/consumer-forum. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to know your computer Setup Instructions...
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... details or updates. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for your monitor to install the new software. Open the HP Display Control app. 2. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for an extended period Although you can turn off the computer with a virus, or be able to install additional hardware devices or software. Shutting...
... details or updates. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for your monitor to install the new software. Open the HP Display Control app. 2. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for an extended period Although you can turn off the computer with a virus, or be able to install additional hardware devices or software. Shutting...
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... with one or two wireless lights. Using the wireless controls You can explore the globe and access information from millions of individual devices. All the wireless devices on your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
... with one or two wireless lights. Using the wireless controls You can explore the globe and access information from millions of individual devices. All the wireless devices on your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
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... a network Connecting to verify that device is turned on -screen instructions. Enable Bluetooth, if it is displayed. Some devices may have additional requirements; NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow the on . Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional...
... a network Connecting to verify that device is turned on -screen instructions. Enable Bluetooth, if it is displayed. Some devices may have additional requirements; NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow the on . Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional...
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..., change sound settings: ▲ Type control panel in the taskbar search box, and then select HP Documentation. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your sound system. Using video Your computer is connected to the correct port on your computer when you to watch streaming video from your favorite websites and download video and...
..., change sound settings: ▲ Type control panel in the taskbar search box, and then select HP Documentation. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your sound system. Using video Your computer is connected to the correct port on your computer when you to watch streaming video from your favorite websites and download video and...
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... functions by changing settings, button configurations, click speed, and pointer options. Action keys Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. NOTE: Touch...
... functions by changing settings, button configurations, click speed, and pointer options. Action keys Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. NOTE: Touch...
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... this key alternates the screen image from high (when you hold down the key. Mutes or restores speaker sound. Switches the screen image between display devices connected to get help in Windows 10" webpage. To turn off or on both the computer and the monitor. NOTE: A wireless network must be set up the computer), to low, to a simultaneous display on . Increases the screen brightness incrementally as long as the wireless button. Stops audio or video...
... this key alternates the screen image from high (when you hold down the key. Mutes or restores speaker sound. Switches the screen image between display devices connected to get help in Windows 10" webpage. To turn off or on both the computer and the monitor. NOTE: A wireless network must be set up the computer), to low, to a simultaneous display on . Increases the screen brightness incrementally as long as the wireless button. Stops audio or video...
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... ● Updating using Windows 10 S on page 22 Updating using Windows 10 S To update programs: 1. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select your computer. For example, older graphics components might not work well...
... ● Updating using Windows 10 S on page 22 Updating using Windows 10 S To update programs: 1. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select your computer. For example, older graphics components might not work well...
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... a fingerprint reader or an infrared camera, you choose. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to sign in options. 2. Windows critical security updates Updates to your computer information. ‒ or - Under Windows Hello, follow these features to ensure proper use Windows Hello to add both a password and a 4-digit PIN, and...
... a fingerprint reader or an infrared camera, you choose. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to sign in options. 2. Windows critical security updates Updates to your computer information. ‒ or - Under Windows Hello, follow these features to ensure proper use Windows Hello to add both a password and a 4-digit PIN, and...
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... in the selected program (ctrl+s is produced 1. Click the left mouse button to the audio-out (black) jack on the number keypad can be used for re- Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless) symptoms and solutions Symptom Possible solution Wireless keyboard or ● Be sure that you connected the speakers to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel.
... in the selected program (ctrl+s is produced 1. Click the left mouse button to the audio-out (black) jack on the number keypad can be used for re- Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless) symptoms and solutions Symptom Possible solution Wireless keyboard or ● Be sure that you connected the speakers to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel.
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... speakers are connected to open the wizard, and then follow the on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio jack, not a microphone or headphone jack. If the antenna is no error message 1. Turn off your Internet connection type. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Internet access...
... speakers are connected to open the wizard, and then follow the on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio jack, not a microphone or headphone jack. If the antenna is no error message 1. Turn off your Internet connection type. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Internet access...
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... Settings. 5. Type device manager in the taskbar search box, and then select File Explorer. 2. To update a driver, select Update Driver, and then follow the on page 37. or - 30 Chapter 8 Troubleshooting See "Updating device drivers" in use before the software was in this table. ● Restore your problem. 1. See Backing up, restoring, and recovering on -screen instructions. - Software programs are unsure about an item, do not disable it on again. ● Update...
... Settings. 5. Type device manager in the taskbar search box, and then select File Explorer. 2. To update a driver, select Update Driver, and then follow the on page 37. or - 30 Chapter 8 Troubleshooting See "Updating device drivers" in use before the software was in this table. ● Restore your problem. 1. See Backing up, restoring, and recovering on -screen instructions. - Software programs are unsure about an item, do not disable it on again. ● Update...
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... a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. After HP PC Hardware Diagnostics Windows is installed, follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics b. With a mobile device, scan the code and then follow these steps to determine whether the computer hardware is displayed. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on your computer, first you want to run diagnostic tests to access it...
... a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. After HP PC Hardware Diagnostics Windows is installed, follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics b. With a mobile device, scan the code and then follow these steps to determine whether the computer hardware is displayed. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on your computer, first you want to run diagnostic tests to access it...
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... code that it may be downloaded to a USB flash drive by the operating system or other software components. Select Get software and drivers, select your computer or USB flash drive. The tool is downloaded to the selected location. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use a Windows computer and a USB flash drive to determine whether the computer hardware is displayed. 3. Service Center page displays, with your PC will not boot into Windows, you to run diagnostic tests to download...
... code that it may be downloaded to a USB flash drive by the operating system or other software components. Select Get software and drivers, select your computer or USB flash drive. The tool is downloaded to the selected location. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use a Windows computer and a USB flash drive to determine whether the computer hardware is displayed. 3. Service Center page displays, with your PC will not boot into Windows, you to run diagnostic tests to download...
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... hardware, do it on, immediately contact HP support using the procedures given earlier in all countries or regions.) ● If a repair is then, to upgrade your computer on setting up your hardware If you have parts replaced, you intend to know your system. Before upgrading your system and turning it only after you have any problems setting up your computer, see the Setup Instructions or Quick Setup...
... hardware, do it on, immediately contact HP support using the procedures given earlier in all countries or regions.) ● If a repair is then, to upgrade your computer on setting up your hardware If you have parts replaced, you intend to know your system. Before upgrading your system and turning it only after you have any problems setting up your computer, see the Setup Instructions or Quick Setup...
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... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
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... 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 35 resources, accessibility 44...
... 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 35 resources, accessibility 44...