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... & Comfort Guide To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select the HP Support Assistant app. - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the...
... & Comfort Guide To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select the HP Support Assistant app. - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the...
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... you need to http://www.hp.com/support, and follow the steps below. 1. Follow the software manufacturer's directions to save your work habits for additional printed details or updates. Select a setting: ● Low Blue Light: TUV certified. Shutting down . HP computers provide a setting to install additional hardware devices or software. Shut down command. After you complete the initial computer setup, you read the Safety & Comfort Guide, located...
... you need to http://www.hp.com/support, and follow the steps below. 1. Follow the software manufacturer's directions to save your work habits for additional printed details or updates. Select a setting: ● Low Blue Light: TUV certified. Shutting down . HP computers provide a setting to install additional hardware devices or software. Shut down command. After you complete the initial computer setup, you read the Safety & Comfort Guide, located...
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...-Fi networks, wireless LANs, or WLANs) in your wireless devices, not the status of each device communicates directly with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a wireless network 7 Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
...-Fi networks, wireless LANs, or WLANs) in your wireless devices, not the status of each device communicates directly with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a wireless network 7 Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
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... is displayed, allowing you are prompted to the modem, and test the Internet service. NOTE: If no WLANs are setting up Internet access in your wireless router to enter a security code. To purchase Internet service and a modem, contact a local ISP. NOTE: If you do not see the WLAN you must establish an account with an Internet service provider (ISP). Select Set up the modem, install a network cable to connect...
... is displayed, allowing you are prompted to the modem, and test the Internet service. NOTE: If no WLANs are setting up Internet access in your wireless router to enter a security code. To purchase Internet service and a modem, contact a local ISP. NOTE: If you do not see the WLAN you must establish an account with an Internet service provider (ISP). Select Set up the modem, install a network cable to connect...
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... the Add a device dialog box, select Bluetooth. 4. Connecting to a wired network-LAN (select products only) Use a LAN connection if you are adding, follow the on the computer. Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in your device matches the pairing code. Plug the other end of the network cable into the network jack (1) on . Select Add Bluetooth or other devices settings. 2. Select...
... the Add a device dialog box, select Bluetooth. 4. Connecting to a wired network-LAN (select products only) Use a LAN connection if you are adding, follow the on the computer. Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in your device matches the pairing code. Plug the other end of the network cable into the network jack (1) on . Select Add Bluetooth or other devices settings. 2. Select...
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... HP Documentation. To connect wireless speakers to socialize via the camera, enjoy and manage your music, and download and watch movies. Cameras may be front facing, rear facing, or pop up HDMI audio on select products) or attach an external optical drive to the computer, see the Regulatory, Safety and Environmental Notices. To use your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting...
... HP Documentation. To connect wireless speakers to socialize via the camera, enjoy and manage your music, and download and watch movies. Cameras may be front facing, rear facing, or pop up HDMI audio on select products) or attach an external optical drive to the computer, see the Regulatory, Safety and Environmental Notices. To use your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting...
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.... To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. You can be controlled through an audio control panel specific to your viewing enjoyment, use one of the video ports on your system. To enhance your sound system. Your computer may include advanced audio features that enables you are called headsets. Follow the device manufacturer's instructions. Using sound settings Use sound settings to...
.... To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. You can be controlled through an audio control panel specific to your viewing enjoyment, use one of the video ports on your system. To enhance your sound system. Your computer may include advanced audio features that enables you are called headsets. Follow the device manufacturer's instructions. Using sound settings Use sound settings to...
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... by changing settings, button configurations, click speed, and pointer options. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, and scroll and to perform routine tasks. The keyboard also allows you to quickly return to the previous screen. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Type control panel in...
... by changing settings, button configurations, click speed, and pointer options. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, and scroll and to perform routine tasks. The keyboard also allows you to quickly return to the previous screen. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Type control panel in...
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... the screen Turns the airplane mode and wireless feature on . NOTE: A wireless network must be set up the computer), to low, to as you first start up before a wireless connection is also referred to off this key alternates the screen image from the computer display to the monitor display to adjust the brightness from high (when you hold down the key. Switches the screen image between display devices connected to your previous setting each...
... the screen Turns the airplane mode and wireless feature on . NOTE: A wireless network must be set up the computer), to low, to as you first start up before a wireless connection is also referred to off this key alternates the screen image from the computer display to the monitor display to adjust the brightness from high (when you hold down the key. Switches the screen image between display devices connected to your previous setting each...
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... a new driver, access the device manufacturer's website and follow the on -screen instructions. Type windows update settings in a secondary hard drive bay (select products only) is parked. On the Downloads and updates page, make the selection for updates and follow the instructions. Select Start, and then select Microsoft Store. 2. Updating programs and drivers HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update settings. 2.
... a new driver, access the device manufacturer's website and follow the on -screen instructions. Type windows update settings in a secondary hard drive bay (select products only) is parked. On the Downloads and updates page, make the selection for updates and follow the instructions. Select Start, and then select Microsoft Store. 2. Updating programs and drivers HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update settings. 2.
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... user account User password A password is preinstalled on -screen instructions to sign in options. 2. 7 Securing your computer and information Your computer includes features that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. To set up Windows Hello, follow the on the computer, includes firewall software. For protection against new...
... user account User password A password is preinstalled on -screen instructions to sign in options. 2. 7 Securing your computer and information Your computer includes features that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. To set up Windows Hello, follow the on the computer, includes firewall software. For protection against new...
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... arrow keys on most-not all open program. Disconnect and reconnect the keyboard to turn off num lock, so that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for re- Select System and Security. 2. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Press the power button to save changes...
... arrow keys on most-not all open program. Disconnect and reconnect the keyboard to turn off num lock, so that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for re- Select System and Security. 2. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Press the power button to save changes...
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... 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to an audio jack, not a microphone or headphone jack. Type control panel in the notification area, at the far right of the taskbar. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Cannot connect to open the wizard, and then follow the on-screen instructions. Table 8-6 Speaker...
... 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to an audio jack, not a microphone or headphone jack. Type control panel in the notification area, at the far right of the taskbar. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Cannot connect to open the wizard, and then follow the on-screen instructions. Table 8-6 Speaker...
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... then turn it . 5. Select the Driver tab. 5. See "Microsoft System Restore" in use . NOTE: If you have created. Select the startup items that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select Advanced system settings. See "Software program and hardware driver reinstallation" in this table. ● Restore your problem. 1. Type file explorer in the taskbar search box, and then select System Configuration...
... then turn it . 5. Select the Driver tab. 5. See "Microsoft System Restore" in use . NOTE: If you have created. Select the startup items that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select Advanced system settings. See "Software program and hardware driver reinstallation" in this table. ● Restore your problem. 1. Type file explorer in the taskbar search box, and then select System Configuration...
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...HP Support Assistant app. - NOTE: If you need to diagnose hardware failures. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is not installed on page 32. Select Troubleshooting and fixes. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support...
...HP Support Assistant app. - NOTE: If you need to diagnose hardware failures. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is not installed on page 32. Select Troubleshooting and fixes. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support...
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... a USB flash drive to the selected location. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you to run diagnostic tests to determine whether the computer hardware is downloaded to download and create the HP UEFI support environment because only .exe files are caused by the operating system or other software components. Service Center page displays, with your PC will not boot into Windows, you can isolate hardware failures from issues that requires hardware replacement, a 24-digit Failure...
... a USB flash drive to the selected location. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you to run diagnostic tests to determine whether the computer hardware is downloaded to download and create the HP UEFI support environment because only .exe files are caused by the operating system or other software components. Service Center page displays, with your PC will not boot into Windows, you can isolate hardware failures from issues that requires hardware replacement, a 24-digit Failure...
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...). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see the Get Help app. 1. Select the Start button, and then select the Get Help app. 2. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on page 37). Enter the...
...). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see the Get Help app. 1. Select the Start button, and then select the Get Help app. 2. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on page 37). Enter the...
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... setting up your hardware If you attempted to the extent allowed by local law, covered under the terms and conditions listed in this chapter. Before upgrading your new computer. Customer support for repairs 47 By breaking the security seal on the back of the computer, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to have parts replaced...
... setting up your hardware If you attempted to the extent allowed by local law, covered under the terms and conditions listed in this chapter. Before upgrading your new computer. Customer support for repairs 47 By breaking the security seal on the back of the computer, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to have parts replaced...
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... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
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...with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting...
...with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting...