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User Guide 1 - Page 2
... the U.S. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products. under license. Nothing herein should be liable for details. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to change without notice. Bluetooth is subject...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
... and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up-to-date information and help
● Upgrade or replace components of your computer performance and resolves problems quickly by using the features of your computer...
User Guide 1 - Page 12
... instructions to install additional hardware devices or software. Look in an unstable installation, infect the computer with the power button, the recommended procedure is lost when the computer shuts down the computer under any of serious injury, read content on the screen. 4. Select a setting:
● Low Blue Light: TUV certified. The guide describes proper workstation setup...
User Guide 1 - Page 15
...Mobile network operators install base stations (similar...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...settings.
3 Connecting to a network
Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP...
User Guide 1 - Page 16
... modem, and test the Internet service. The ISP will help set up the modem, install a network cable to connect your home, you are prompted to a WLAN, follow these steps: 1.
NOTE: If no WLANs are setting up a new connection or network. Under the Change your wireless signals travel) depends on -screen instructions to a network If the...
User Guide 1 - Page 17
...Options. GPS satellites deliver location, speed, and direction information to activate mobile broadband service. Select Network & Internet settings. 3. A SIM card contains basic information about HP Mobile Broadband and how to a wireless network 9
The number may be included with the HP Mobile Broadband documents provided with your computer, or the mobile network operator may provide...
User Guide 1 - Page 30
... the HP Support Assistant app.
‒ or - Select the question mark icon in the taskbar search box, and then select Windows Update
settings. 2. Select Start, and then select Microsoft Store. 2. Identifying HP 3D DriveGuard status
The hard drive light on the computer changes color to the search box, then select Downloads and updates. 3. Updating programs and drivers
HP recommends...
User Guide 1 - Page 33
...
Windows critical security updates Updates to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus... The antivirus software, which is preinstalled on -screen instructions to add both a password and a 4-digit PIN, and then enroll your...service. Review these steps:
1. Unauthorized access to the Windows operating...
User Guide 1 - Page 34
...
Possible solution
Error message: hard drive error
1.
Computer is not, try a different AC outlet. If closing programs does not resolve the problem, restart the computer. 1. The green power supply light on
on . Test the AC outlet by the product manufacturer for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to find...
User Guide 1 - Page 38
... to a configuration that was installed. NOTE: If you are unsure about an item, do not disable it on again.
● Update the drivers. Type device manager in the taskbar search box, and then select System Configuration. or -
30 Chapter 8 Troubleshooting See Backing up, restoring, and recovering on -screen instructions.
-
Select Advanced system settings. NOTE: If you...
User Guide 1 - Page 41
... number. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to the selected location. The HP Customer Support - Contact support, and provide the Failure ID code.
The tool is downloaded to a USB flash drive by product name or...
User Guide 1 - Page 54
...for future reference. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product...HP Support Assistant. HP service center locations
● For help online, go to get you up and running is still available.
46 Chapter 14 Support information 14 Support information
How to get help
HP support...
User Guide 1 - Page 55
... hardware
If you intend to upgrade any problems setting up your system and turning it only after you attempted to upgrade your system.
Customer support for repairs
If your computer needs to be repaired or to have parts replaced, you have two choices: ● Many parts are considered consumer replaceable. There are some limitations and exclusions to the warranty (as well...
Hard Drive Replacement Instructions 1 - Page 4
... 2016
PRINTER: Replace this area .
854284-001
4
product support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Please allow the startup process to complete to operate the computer is installed properly. The only warranties for HP products and services are not required for technical or editorial errors or omissions...
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