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User Guide 1 - Page 2
...HP shall not be construed as constituting an additional warranty.
If you agree to find your seller. under license. Systems might require upgraded and/or separately purchased hardware, drivers, software or BIOS update to http://www.microsoft.com for technical or editorial errors... for updates. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to ...
User Guide 1 - Page 8
... ...40
11 Specifications ...42 Operating specifications ...42
12 Electrostatic discharge ...43
13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48
14 Support information ...49 How to get help ...49 Where to get help ...49 Customer support for repairs ...50 Before upgrading your hardware ...50...
User Guide 1 - Page 10
... next steps. 1.
HP computers provide a setting to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on page 28. Open the HP Display Control app. 2. Select Advanced. 3. computer hardware and software issues
2 Chapter 1 Getting started Open the HP Display Control app.
2. WARNING! The guide describes proper workstation setup, and...
User Guide 1 - Page 11
Table 1-1 Getting information (continued)
Tasks
Instructions
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your name, phone number, and postal address.
For products purchased in the box. Select the question mark icon ...
User Guide 1 - Page 13
..., or software attacks. Shut down command. To access the latest user guides or manuals for additional printed details or updates. After you complete the initial computer setup, you can turn off the display and computer. NOTE: If the computer is to install the new software. Setting up your computer.
The Shut down . Follow the software manufacturer...
User Guide 1 - Page 16
... network operators install base stations ... computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲...device communicates directly with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to a network
Your computer can explore ...
User Guide 1 - Page 17
... device is displayed, which allows you must establish an account with an internet service provider (ISP). A list of the connection. Select Set up the modem, install a network cable to connect your wireless router to the modem, and test the internet service. On the taskbar, select the network status icon, and then connect to one...
User Guide 1 - Page 31
... on -screen instructions. Without the latest driver, you update your equipment. Updating using Windows 10
To update programs and drivers: 1. On the Downloads and updates page, make the selection for updates and follow the instructions. Select Check for updates and messages. 3.
Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒...
User Guide 1 - Page 40
Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. This process erases all the data files that was in use before the software was installed.
Select the startup items that you want to update or roll back (for example, DVD/CD-ROM drives).
3.
Updating device drivers
Complete the...
User Guide 1 - Page 44
... BIOS searches three places for the diagnostic tools, in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use HP PC Hardware Diagnostics UEFI to scan the Failure ID
code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. The HP PC Diagnostics home page is generated. For assistance in the following situations...
User Guide 1 - Page 45
... your computer. Go to http://www.hp.com/support. 2.
The HP PC Diagnostics home page is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your operating system. 3. To download HP Remote PC Hardware Diagnostics UEFI by using the product name or number. It can download to select and download the specific UEFI
Diagnostics version for the product...
User Guide 1 - Page 53
...marketing products and services that lets you choose?
You will make HP products easier ...specific assistive technology features and product(s) most appropriate for your situation. ● HP Elite x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP...
User Guide 1 - Page 58
... on page 4. Before upgrading your hardware
If you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your new computer.
Customer support for repairs
If your computer needs to be done first before you have two choices: ● Many parts are considered consumer replaceable. These services are described in the HP Worldwide Limited Warranty...
User Guide 1 - Page 59
... downloading 36 starting 36 using 35 HP PC Hardware Diagnostics Windows downloading 34
M maintenance
Disk Cleanup 22 Disk Defragmenter 22 updating programs and drivers
23 MEID number 10 microphone, connecting 13 Miracast 19 mobile broadband
activating 10 IMEI number 10 MEID number 10 monitor brightness default, restoring 2
O operating specifications 42 operating system controls 8
P ports
external...
User Guide 1 - Page 60
... with the computer 25 troubleshooting
computer does not start 28 display (monitor) 29 internet access 31 keyboard and mouse (wireless)
30 keyboard and mouse (with
cable) 30 power 29 software 32 speakers and sound 30 turning off the computer 5
U unresponsive system 5 updating programs and drivers 23 USB port with HP Sleep and Charge,
identifying...
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