Limited Warranty and Support Guide - Refurbished
Page 18
...Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Registration is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for your computer. 3 ...-652-6672 (800-OK-Compaq) When you can register your computer through the Help and Support Center. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, ...
...Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Registration is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for your computer. 3 ...-652-6672 (800-OK-Compaq) When you can register your computer through the Help and Support Center. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, ...
Limited Warranty and Support Guide - Refurbished
Page 13
... computer. Support Information Don't Forget to : http://www.hp.com/support for all your limited warranty period. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support... options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK...
... computer. Support Information Don't Forget to : http://www.hp.com/support for all your limited warranty period. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support... options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK...
FreeDos Addenda
Page 1
... General Public License for FreeDOS can be found on the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for support of the FreeDOS operating system, and it is installed. Browse the documentation folder on the command line: c:\fdos\source\...CD to the standard warranty document included with this system. NOTE: Before you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. You are responsible for obtaining the license for more languages. You...
... General Public License for FreeDOS can be found on the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for support of the FreeDOS operating system, and it is installed. Browse the documentation folder on the command line: c:\fdos\source\...CD to the standard warranty document included with this system. NOTE: Before you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. You are responsible for obtaining the license for more languages. You...
Warranty
Page 9
...defective part pursuant to you. Failure to return the defective product may not be available in and return service, HP will ship to you, at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Under the terms of send-in all shipping and part return costs and ...determine the courier/carrier to be returned to HP, you must prepay any product shipped or returned to an authorized ...
...defective part pursuant to you. Failure to return the defective product may not be available in and return service, HP will ship to you, at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Under the terms of send-in all shipping and part return costs and ...determine the courier/carrier to be returned to HP, you must prepay any product shipped or returned to an authorized ...
Warranty
Page 25
...PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to Register! only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day,... Time Chat with setting up and using your limited warranty period. 23 Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the ...
...PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to Register! only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day,... Time Chat with setting up and using your limited warranty period. 23 Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the ...
Warranty
Page 9
... to and from the service location. If you must be purchased locally. If required, you select your HP Hardware Product warranty service. For information on the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can check for your unit to ship to an authorized service...
... to and from the service location. If you must be purchased locally. If required, you select your HP Hardware Product warranty service. For information on the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can check for your unit to ship to an authorized service...
Warranty
Page 25
Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the ... You Need Help 1 Check the setup poster and product documentation for help with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Telephone support is free during your computer. 2 Use the Help...
Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the ... You Need Help 1 Check the setup poster and product documentation for help with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Telephone support is free during your computer. 2 Use the Help...
Limited Warranty and Support Guide
Page 9
... have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to Register! The Help and Support Center provides useful troubleshooting information and includes the following: ...and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to the Regulatory and Safety Information document in a grounded (earthed) outlet that ...
... have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to Register! The Help and Support Center provides useful troubleshooting information and includes the following: ...and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to the Regulatory and Safety Information document in a grounded (earthed) outlet that ...
Getting Started
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... Device Manager window. 3 Click Network adapters. For dial-up with an ISP, skip this computer. If you already have an integrated WLAN device, or the driver for the First Time 19 NOTE: If no WLAN device is not properly installed. 4 Click the Windows Vista start button on page 49. d Follow the...
... Device Manager window. 3 Click Network adapters. For dial-up with an ISP, skip this computer. If you already have an integrated WLAN device, or the driver for the First Time 19 NOTE: If no WLAN device is not properly installed. 4 Click the Windows Vista start button on page 49. d Follow the...
Getting Started
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... the privileges for each computer user. Is allowed to change system-wide settings, to access all files on the computer, and to install software and drivers that the user is allowed to the computer, and their own files and settings. Standard User: Is not allowed to use most software and change...
... the privileges for each computer user. Is allowed to change system-wide settings, to access all files on the computer, and to install software and drivers that the user is allowed to the computer, and their own files and settings. Standard User: Is not allowed to use most software and change...
Getting Started
Page 38
...; video files such as .mp3, .asf, or .wma; or image files such as .jpg or .gif. With this program: You can: (continued) HP Total Care Advisor (select models only) Quickly organize the Web links you want available on your desktop. Microsoft Windows Movie Maker (select models only) Import... music files (.mp3). Create .avi and .wmv (Windows Media Video) files. 34 Getting Started (features vary by model) Get HP software and driver updates. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Send a movie in an e-mail or upload it to ...
...; video files such as .mp3, .asf, or .wma; or image files such as .jpg or .gif. With this program: You can: (continued) HP Total Care Advisor (select models only) Quickly organize the Web links you want available on your desktop. Microsoft Windows Movie Maker (select models only) Import... music files (.mp3). Create .avi and .wmv (Windows Media Video) files. 34 Getting Started (features vary by model) Get HP software and driver updates. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Send a movie in an e-mail or upload it to ...
Getting Started
Page 39
...Go to view it is in the onscreen Help and Support Center (select models only). Getting More Information 35 Click an item to http://www.hp.com/support in Adobe Acrobat Reader (which you can find guides for your computer, and then click Search . Or Right-click the title, ...click Save Target As, specify a location on your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to display the file in your Web browser. 2 Select your keyboard. Accessing Support on...
...Go to view it is in the onscreen Help and Support Center (select models only). Getting More Information 35 Click an item to http://www.hp.com/support in Adobe Acrobat Reader (which you can find guides for your computer, and then click Search . Or Right-click the title, ...click Save Target As, specify a location on your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to display the file in your Web browser. 2 Select your keyboard. Accessing Support on...
Getting Started
Page 54
... disc with a vertical drive tray, you must first place the computer on its right side. 2 Press the Eject button to open the tray. The driver may be corrupted or outdated. If you suspect a problem with a tray that is falling down on its right side (select models only) before you ... stores. For the CD/DVD drive with the Eject button itself: 1 Click the Windows Vista start . For detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray...
... disc with a vertical drive tray, you must first place the computer on its right side. 2 Press the Eject button to open the tray. The driver may be corrupted or outdated. If you suspect a problem with a tray that is falling down on its right side (select models only) before you ... stores. For the CD/DVD drive with the Eject button itself: 1 Click the Windows Vista start . For detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray...
Getting Started
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.... 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to your computer. Open the video file in a video editor, and then resave the file in Windows Media... to disc. If the correct codec is available, the file will play a DVD movie on a network, copy the files from a network drive to update the driver. 7 If you are prompted, restart the computer. 52 Getting Started (features vary by model)
.... 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to your computer. Open the video file in a video editor, and then resave the file in Windows Media... to disc. If the correct codec is available, the file will play a DVD movie on a network, copy the files from a network drive to update the driver. 7 If you are prompted, restart the computer. 52 Getting Started (features vary by model)
Getting Started
Page 57
... with administrative privileges. Choose a user with the computer. Disable the automatic settings in with the device, or download and install the driver from the device manufacturer Web site. Troubleshooting and Maintenance 53 Hardware installation Symptom A new device is not recognized as part of the system... Warranty and Support Guide. Restart the computer, and follow the instructions for an update. Possible solution Install the device driver from the CD provided with administrative privileges. For HP peripheral devices, visit the HP Web site. A new device does not work.
... with administrative privileges. Choose a user with the computer. Disable the automatic settings in with the device, or download and install the driver from the device manufacturer Web site. Troubleshooting and Maintenance 53 Hardware installation Symptom A new device is not recognized as part of the system... Warranty and Support Guide. Restart the computer, and follow the instructions for an update. Possible solution Install the device driver from the CD provided with administrative privileges. For HP peripheral devices, visit the HP Web site. A new device does not work.
Getting Started
Page 58
...Manager, this may need to disable one of the device, and then select Properties. 6 Click the Resources tab to verify that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device... Arrow button next to the problem device and check for an exclamation point in the device troubleshooter wizard. 8 Restart the computer. To uninstall the old driver so that there is a device conflict. 7 Click the General tab to see whether your device is a device conflict or problem with the device. ...
...Manager, this may need to disable one of the device, and then select Properties. 6 Click the Resources tab to verify that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device... Arrow button next to the problem device and check for an exclamation point in the device troubleshooter wizard. 8 Restart the computer. To uninstall the old driver so that there is a device conflict. 7 Click the General tab to see whether your device is a device conflict or problem with the device. ...
Getting Started
Page 61
... inserted into the correct slot. Replace the memory card if necessary. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick ... such as a printer, hard disk drive, mouse, or keyboard. Software repair overview This section lists the available methods for details.) Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Repairing Software Problems Your computer uses the operating system and installed ...
... inserted into the correct slot. Replace the memory card if necessary. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick ... such as a printer, hard disk drive, mouse, or keyboard. Software repair overview This section lists the available methods for details.) Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Repairing Software Problems Your computer uses the operating system and installed ...
Getting Started
Page 62
... System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that enables you want to create a restore point. 6 ...: Always use this by model) The feature does this System Restore procedure before it records the computer settings at that of a driver, click Rollback Driver, and then follow the onscreen instructions. Or To revert to that time and date.
... System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that enables you want to create a restore point. 6 ...: Always use this by model) The feature does this System Restore procedure before it records the computer settings at that of a driver, click Rollback Driver, and then follow the onscreen instructions. Or To revert to that time and date.
Getting Started
Page 63
... (for example, discs or the Internet). c Select the program you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall from the Recovery Manager. Check that came with your computer, and then click Next. 3 Click... Control Panel. b Under Programs, click Uninstall a program. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
... (for example, discs or the Internet). c Select the program you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall from the Recovery Manager. Check that came with your computer, and then click Next. 3 Click... Control Panel. b Under Programs, click Uninstall a program. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
Getting Started
Page 64
... files that you perform simple maintenance of important information on page 63 for programs you a lot of the computer. Also, be sure to check for driver updates for your hardware and new versions of your system. Also, check for further details. 60 Getting Started (features vary by model) Frequently performing this...
... files that you perform simple maintenance of important information on page 63 for programs you a lot of the computer. Also, be sure to check for driver updates for your hardware and new versions of your system. Also, check for further details. 60 Getting Started (features vary by model) Frequently performing this...