End User License Agreement
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... must agree to do so is expressly provided for commercial timesharing or bureau use the Software Product for in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. You may not reverse engineer, decompile, or disassemble the Software Product, except and only... only be licensed for the original Software Product identified by law, including but not limited to the original Software Product provided by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in any term or condition of this EULA or if you must...
... must agree to do so is expressly provided for commercial timesharing or bureau use the Software Product for in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. You may not reverse engineer, decompile, or disassemble the Software Product, except and only... only be licensed for the original Software Product identified by law, including but not limited to the original Software Product provided by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in any term or condition of this EULA or if you must...
HP Notebook PC - Operating with a Windows 2000 Upgrade
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Troubleshooting HP Notebook PC Operation with Windows 2000 PC Card (PCMCIA) If a Xircom CE2 (IIps) PC LAN card does not work under Windows 2000 because they conflict...). The Mute setting for Aux B. Contact Xircom Customer Support to mute the music being played from a CD-ROM drive that is inserted into a bay of these cards do not work • Certain of the docking system •...; You must enable the Mute setting for CD Audio works only on a CDROM drive that is inserted into a bay of these . Check Aux B to display its volume controls, and then clear...
Troubleshooting HP Notebook PC Operation with Windows 2000 PC Card (PCMCIA) If a Xircom CE2 (IIps) PC LAN card does not work under Windows 2000 because they conflict...). The Mute setting for Aux B. Contact Xircom Customer Support to mute the music being played from a CD-ROM drive that is inserted into a bay of these cards do not work • Certain of the docking system •...; You must enable the Mute setting for CD Audio works only on a CDROM drive that is inserted into a bay of these . Check Aux B to display its volume controls, and then clear...
HP OmniBook - DiagTools User's Guide
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...a special utility to run DiagTools from the hard disk drive. • Floppy Diskette Method The PC boots (or starts) from the HP notebook web site in the Technical Support, Software area: http://www.hp.com/notebooks For more information about the HP notebook website and for information about HP Electronic Information Services, refer to run DiagTools - DiagTools will...and some of the DiagTools utility from the floppy diskette. Also, you press F10 during start up. Downloading the Latest Version from the hard disk drive (the F10 method). All HP notebook PCs have been loaded.
...a special utility to run DiagTools from the hard disk drive. • Floppy Diskette Method The PC boots (or starts) from the HP notebook web site in the Technical Support, Software area: http://www.hp.com/notebooks For more information about the HP notebook website and for information about HP Electronic Information Services, refer to run DiagTools - DiagTools will...and some of the DiagTools utility from the floppy diskette. Also, you press F10 during start up. Downloading the Latest Version from the hard disk drive (the F10 method). All HP notebook PCs have been loaded.
HP OmniBook - DiagTools User's Guide
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...installed, check whether the DiagTools tab can be able to create an DiagTools floppy diskette: • On an HP notebook computer with the notebook PC. To do one of charge from HP's World Wide Web site.) After you have downloaded the DiagTools file, follow the instructions included with the file... and printed using Adobe's Acrobat Reader. (The Adobe Acrobat Reader can create the diskette. • On any computer with a CD-ROM drive, run diaginst if it is present in Windows, double-click the file. 1-3 Starting DiagTools Installing and Setting Up DiagTools There are reading. the...
...installed, check whether the DiagTools tab can be able to create an DiagTools floppy diskette: • On an HP notebook computer with the notebook PC. To do one of charge from HP's World Wide Web site.) After you have downloaded the DiagTools file, follow the instructions included with the file... and printed using Adobe's Acrobat Reader. (The Adobe Acrobat Reader can create the diskette. • On any computer with a CD-ROM drive, run diaginst if it is present in Windows, double-click the file. 1-3 Starting DiagTools Installing and Setting Up DiagTools There are reading. the...
HP OmniBook - DiagTools User's Guide
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... 1-2). 1-6 You may not be damaged or corrupted. The problem could be: • The diskette may be problem with the flexible disk drive or the internal cable connections. The PC will decompress the necessary files. Quit all applications, shut down the operating system, and restart your local or... HP-dedicated support agent. This happens when the PC ignores the diskette and starts from the hard disk drive as Non-System disk or disk error. This means that it will then start the DiagTools...
... 1-2). 1-6 You may not be damaged or corrupted. The problem could be: • The diskette may be problem with the flexible disk drive or the internal cable connections. The PC will decompress the necessary files. Quit all applications, shut down the operating system, and restart your local or... HP-dedicated support agent. This happens when the PC ignores the diskette and starts from the hard disk drive as Non-System disk or disk error. This means that it will then start the DiagTools...
HP OmniBook - DiagTools User's Guide
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.... Starting DiagTools Starting DiagTools Starting DiagTools from the Hard Disk Drive (the F10 Method) Note To run DiagTools from the hard disk drive, you must have an HP notebook PC that displays a prompt to press F10 after the HP logo appears. • This happens when the PC is starting from the Hibernate mode. This message appears quickly...
.... Starting DiagTools Starting DiagTools Starting DiagTools from the Hard Disk Drive (the F10 Method) Note To run DiagTools from the hard disk drive, you must have an HP notebook PC that displays a prompt to press F10 after the HP logo appears. • This happens when the PC is starting from the Hibernate mode. This message appears quickly...
HP OmniBook - DiagTools User's Guide
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In the advanced tests, some functions will be disabled if they are appropriate for your PC has an IDE or SCSI hard disk drive, the boot sector of the hard disk drive will be checked as part of Hardware Detection Hardware detection determines which tests are not appropriate for your PC. For example, if you do not have a SCSI controller, the SCSI menu in the advanced tests will be disabled. 2-2 For example, if your PC. Hardware Detection Overview of Hardware Detection Overview of the basic system test.
In the advanced tests, some functions will be disabled if they are appropriate for your PC has an IDE or SCSI hard disk drive, the boot sector of the hard disk drive will be checked as part of Hardware Detection Hardware detection determines which tests are not appropriate for your PC. For example, if you do not have a SCSI controller, the SCSI menu in the advanced tests will be disabled. 2-2 For example, if your PC. Hardware Detection Overview of Hardware Detection Overview of the basic system test.
HP OmniBook - DiagTools User's Guide
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...the hardware detection phase: • Product name • Serial number • HP BIOS version • Processor type • Cache memory type and size • Total main memory • Graphics adapter • Flexible disk drive and capacity • IDE devices with device type and capacity • SCSI ...devices with device type and capacity • Audio board • Serial ports • Parallel port • USB port If your PC has one or more of the above ...
...the hardware detection phase: • Product name • Serial number • HP BIOS version • Processor type • Cache memory type and size • Total main memory • Graphics adapter • Flexible disk drive and capacity • IDE devices with device type and capacity • SCSI ...devices with device type and capacity • Audio board • Serial ports • Parallel port • USB port If your PC has one or more of the above ...
HP OmniBook - DiagTools User's Guide
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... is Not Detected If a component or device in your local or HP-dedicated support agent for assistance. 2-6 Note DiagTools does not test components that you continue with the PC for more information about troubleshooting the PC. 4. We also recommend running the basic system test will ensure the correct functioning of components... tests are functioning correctly. Refer to the User's Guide that came with the basic system test to the basic system test. For example: a PC has a CD-ROM drive installed. However, we recommend that have not been detected. Even if the CD-ROM...
... is Not Detected If a component or device in your local or HP-dedicated support agent for assistance. 2-6 Note DiagTools does not test components that you continue with the PC for more information about troubleshooting the PC. 4. We also recommend running the basic system test will ensure the correct functioning of components... tests are functioning correctly. Refer to the User's Guide that came with the basic system test to the basic system test. For example: a PC has a CD-ROM drive installed. However, we recommend that have not been detected. Even if the CD-ROM...
HP OmniBook - DiagTools User's Guide
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... test is successful, a screen similar to the following action is no need to continue with the advanced tests or to your local or HP-dedicated support agent. You can proceed to the advanced system tests, since no failure was detected, the support ticket will appear: The following...refer to chapter 5.) Also, for communicating the test results and PC configuration to create a support ticket. Although no error was traced using the basic system test. To do this, press F5. 3-3 Remove the diagnostic diskette from the floppy drive and press F3 to exit DiagTools. • If you can ...
... test is successful, a screen similar to the following action is no need to continue with the advanced tests or to your local or HP-dedicated support agent. You can proceed to the advanced system tests, since no failure was detected, the support ticket will appear: The following...refer to chapter 5.) Also, for communicating the test results and PC configuration to create a support ticket. Although no error was traced using the basic system test. To do this, press F5. 3-3 Remove the diagnostic diskette from the floppy drive and press F3 to exit DiagTools. • If you can ...
HP OmniBook - DiagTools User's Guide
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... Tested What is an advanced test) o Basic parallel port test 3-6 this is Tested Although the following list varies slightly for different HP notebook products, the basic tests typically include the following: • Basic Functionality Tests, to verify the correct functioning of the processor and ...Refresh o Cache memory • IDE hard disk drive, to check the basic functioning of any IDE hard disk drives: o Quick random read-verify/seek o Boot sector • SCSI hard disk drive, to check the basic functioning of any SCSI hard disk drives: o Quick random read-verify/seek o Boot...
... Tested What is an advanced test) o Basic parallel port test 3-6 this is Tested Although the following list varies slightly for different HP notebook products, the basic tests typically include the following: • Basic Functionality Tests, to verify the correct functioning of the processor and ...Refresh o Cache memory • IDE hard disk drive, to check the basic functioning of any IDE hard disk drives: o Quick random read-verify/seek o Boot sector • SCSI hard disk drive, to check the basic functioning of any SCSI hard disk drives: o Quick random read-verify/seek o Boot...
HP OmniBook - DiagTools User's Guide
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...the basic system test to chapter 2.) Note DiagTools does not test components that the underlying components are functioning correctly. 3-7 For example, if your PC configuration. However, we recommend that you have not been detected. Furthermore, a component test will be performed only if the component was not ...detected during the hardware detection phase, the hard disk drive will be tested. (For more information about hardware detection, refer to verify that have recently installed an IDE hard disk...
...the basic system test to chapter 2.) Note DiagTools does not test components that the underlying components are functioning correctly. 3-7 For example, if your PC configuration. However, we recommend that you have not been detected. Furthermore, a component test will be performed only if the component was not ...detected during the hardware detection phase, the hard disk drive will be tested. (For more information about hardware detection, refer to verify that have recently installed an IDE hard disk...
HP OmniBook - DiagTools User's Guide
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There are two ways of tests available for unique HP notebook devices. Note Some menus will be selected and started by selecting the test in the PC's Setup program. Select the desired test by using the Batch facility. For example, if you do these steps: 1. To perform an advanced...BIOS, main memory, and cache memory tests • IDE: IDE device (such as an IDE hard disk drive) tests • FDD: flexible disk drive tests • SCSI: SCSI device (such as an SCSI hard disk drive) tests • KBD: keyboard tests • Video: graphics system tests • USB: USB tests ...
There are two ways of tests available for unique HP notebook devices. Note Some menus will be selected and started by selecting the test in the PC's Setup program. Select the desired test by using the Batch facility. For example, if you do these steps: 1. To perform an advanced...BIOS, main memory, and cache memory tests • IDE: IDE device (such as an IDE hard disk drive) tests • FDD: flexible disk drive tests • SCSI: SCSI device (such as an SCSI hard disk drive) tests • KBD: keyboard tests • Video: graphics system tests • USB: USB tests ...
HP OmniBook - DiagTools User's Guide
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It is a complete record of the test results. If so, you need assistance, contact your local or HP-dedicated support agent for assistance. You can also add extra information and your local or HP-dedicated support agent. (To learn how to do if a Test Fails The following will appear: 2. If you can e-... advanced system tests. A screen similar to the advanced system tests. 4-7 Press ESC to create a support ticket. You can remove the diagnostic diskette from the floppy drive and press F3 to exit DiagTools, or press F2 to return to the following actions are recommended: 1.
It is a complete record of the test results. If so, you need assistance, contact your local or HP-dedicated support agent for assistance. You can also add extra information and your local or HP-dedicated support agent. (To learn how to do if a Test Fails The following will appear: 2. If you can e-... advanced system tests. A screen similar to the advanced system tests. 4-7 Press ESC to create a support ticket. You can remove the diagnostic diskette from the floppy drive and press F3 to exit DiagTools, or press F2 to return to the following actions are recommended: 1.
HP OmniBook - DiagTools User's Guide
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... on a floppy diskette, you created the support ticket while running the diagnostic from the hard drive (the F10 method), the support ticket is the Support Ticket? It is the most effective...add extra information and your own comments to a suitable directory on your local reseller or HP-dedicated support agent. You can view the support ticket by copying the support ticket file ...to create a support ticket. The Support Ticket What is a complete record of the test results and the PC's configuration. If necessary, you can view the support ticket, you will be created: • After the...
... on a floppy diskette, you created the support ticket while running the diagnostic from the hard drive (the F10 method), the support ticket is the Support Ticket? It is the most effective...add extra information and your own comments to a suitable directory on your local reseller or HP-dedicated support agent. You can view the support ticket by copying the support ticket file ...to create a support ticket. The Support Ticket What is a complete record of the test results and the PC's configuration. If necessary, you can view the support ticket, you will be created: • After the...
HP OmniBook - DiagTools User's Guide
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If you've already retrieved the support ticket, you can download it from the HP notebook web site, http://www.hp.com/notebooks. • In Windows Explorer, double-click C:\DMI\HPDIAGS\HPSUPPT.EXE. Start up a text editor. This stores the support ticket, HPSUPPT.TXT, in the C:\DMI...in Microsoft Windows Notepad. We recommend you use Windows Notepad to preserve the support ticket's layout. 2. If this utility is stored on your hard disk drive in the C:\DMI\HPDIAGS directory, you can use text editor such as Microsoft Windows Notepad to open the retrieved file, C:\DMI\HPDIAGS\HPSUPPT.TXT. ...
If you've already retrieved the support ticket, you can download it from the HP notebook web site, http://www.hp.com/notebooks. • In Windows Explorer, double-click C:\DMI\HPDIAGS\HPSUPPT.EXE. Start up a text editor. This stores the support ticket, HPSUPPT.TXT, in the C:\DMI...in Microsoft Windows Notepad. We recommend you use Windows Notepad to preserve the support ticket's layout. 2. If this utility is stored on your hard disk drive in the C:\DMI\HPDIAGS directory, you can use text editor such as Microsoft Windows Notepad to open the retrieved file, C:\DMI\HPDIAGS\HPSUPPT.TXT. ...
HP OmniBook - DiagTools User's Guide
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... up a text editor. This can add extra information or your own comments to the support ticket. Do not remove any information from the hard disk drive, you must retrieve the support ticket file before you use text editor such as a guideline. Go to the C:\DMI\HPDIAGS directory. 3. Open the support ticket...
... up a text editor. This can add extra information or your own comments to the support ticket. Do not remove any information from the hard disk drive, you must retrieve the support ticket file before you use text editor such as a guideline. Go to the C:\DMI\HPDIAGS directory. 3. Open the support ticket...
HP OmniBook DiagTools - User Guide
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... have the option to run DiagTools from the hard disk drive. • Floppy Diskette Method The PC boots (or starts) from the OmniBook web site in the Support, Software area: http://www.hp.com/omnibook For more information about the HP OmniBook website and for information about HP Electronic Information Services, refer to run directly from the hard...
... have the option to run DiagTools from the hard disk drive. • Floppy Diskette Method The PC boots (or starts) from the OmniBook web site in the Support, Software area: http://www.hp.com/omnibook For more information about the HP OmniBook website and for information about HP Electronic Information Services, refer to run directly from the hard...
HP OmniBook DiagTools - User Guide
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... OmniBook PC. the document you have downloaded the DiagTools file, follow the instructions included with a factory software installation, run diaginst from the \Omnibook\Drivers\Hputils or \OmniBook\Dmi\Hpdiags directory on the hard disk. To do one of the following to create the diskette. • On any computer with a CD-ROM drive, run diaginst from HP...
... OmniBook PC. the document you have downloaded the DiagTools file, follow the instructions included with a factory software installation, run diaginst from the \Omnibook\Drivers\Hputils or \OmniBook\Dmi\Hpdiags directory on the hard disk. To do one of the following to create the diskette. • On any computer with a CD-ROM drive, run diaginst from HP...
HP OmniBook DiagTools - User Guide
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... system, and restart your local or HP-dedicated support agent. After loading the system files, it is enabled and that the PC cannot find the system files on page 1-5.) • There may not be problem with the flexible disk drive or the internal cable connections. Ensure ...that the option to page 1-8). Contact your PC. A message such as normal, running your PC may be correctly configured. Then OmniBook DiagTools will start from the diskette. This happens when the PC ignores the diskette and starts from the hard disk drive as Non-System disk or disk error. Select...
... system, and restart your local or HP-dedicated support agent. After loading the system files, it is enabled and that the PC cannot find the system files on page 1-5.) • There may not be problem with the flexible disk drive or the internal cable connections. Ensure ...that the option to page 1-8). Contact your PC. A message such as normal, running your PC may be correctly configured. Then OmniBook DiagTools will start from the diskette. This happens when the PC ignores the diskette and starts from the hard disk drive as Non-System disk or disk error. Select...